<p>Customer Service Specialist – Job Description</p><p>Essential Job Duties:</p><ul><li>Manage the end-to-end order life cycle using current enterprise resource planning (ERP) software.</li><li>Support sales and business development initiatives through accurate order, billing, and quoting processes.</li><li>Resolve billing issues and respond to customer inquiries in a timely manner.</li><li>Prepare and send quotes to customers and prospective clients.</li><li>Troubleshoot and resolve product or service concerns, expediting or escalating as needed to ensure prompt solutions.</li><li>Provide clear and accurate product or service information to existing and potential customers.</li><li>Maintain records of all customer interactions, process customer accounts, and update records as necessary.</li><li>Acquire and demonstrate a strong understanding of the company’s products and services.</li><li>Manage tasks related to price lists, credits, debits, and freight disputes.</li><li>Communicate effectively with internal teams—including sales, accounts receivable, production, quality, and shipping—to meet customer requirements and resolve complaints.</li><li>Notify customers proactively of any manufacturing delays affecting ship dates.</li></ul>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Brooklyn Park, Minnesota. In this role, you will support scheduling operations and data entry tasks essential for the smooth functioning of operations. This position requires a strong ability to manage schedules efficiently and proficiency in Excel to handle various data tasks.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with teams to create and update schedules three weeks in advance, ensuring a seamless workflow.</p><p>• Input and maintain accurate data related to employee availability and scheduling within the system.</p><p>• Utilize Excel to organize and format spreadsheets, including performing V-lookups and related functions.</p><p>• Communicate effectively with operations and project specialists to ensure all scheduling information is aligned with business needs.</p><p>• Assist in managing backend systems to streamline scheduling processes for retail locations.</p><p>• Ensure schedules are accessible and ready for store teams to implement without delays.</p><p>• Participate in team meetings to provide updates on scheduling progress and address any operational concerns.</p><p>• Maintain confidentiality and accuracy when handling sensitive employee data.</p><p>• Support administrative tasks as needed to facilitate efficient operations.</p>
<p>We are in search of a Business Law Attorney to become a part of a well established team within a general practice firm. In this position, you'll provide advice and legal support to businesses of various size and maturity. Clients typically need help with entity selection and formation, contracts review and negotiation, mergers and acquisitions, employee handbooks and more.</p><p><br></p><p>Responsibilities:</p><p>• Manage the entity formation process, ensuring all legal requirements are met</p><p>• Oversee corporate governance matters, providing expert advice and guidance</p><p>• Review a variety of contracts to ensure they are legally sound and beneficial to the organization</p><p>• Negotiate contracts to secure advantageous terms and conditions for the organization</p><p>• Utilize Case Management Software for effective organization and tracking of legal cases</p><p>• Operate Adobe Acrobat and other Document Management tools to maintain and organize important legal documents</p><p>• Prepare and review legal briefs, providing comprehensive legal advice</p><p>• Execute conveyancing processes, ensuring all legal procedures are correctly followed.</p>
<p>We are looking for a highly skilled Director of Finance to lead financial operations and drive strategic initiatives. Based in the West Metro, this role demands an expert in accounting principles and financial systems with strong leadership capabilities. The ideal candidate will excel in managing teams, ensuring operational excellence, and delivering insightful financial analysis to support organizational goals.</p><p><br></p><p>This role comes with medical, dental/vision, life insurance, PTO, 401k match, discretionary bonus, PTO, and much more!</p><p><br></p><p>If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken</p>
Our client in Minneapolis is seeking a Financial Consultant in support of a multi-year SAP S/4HANA implementation. Our team is seeking a skilled consultant to lead, oversee, and execute critical conversion and data initiatives. This contract role is pivotal for our comprehensive transition and requires a strong technical background in SAP, process development, and data analytics. This is a hybrid opportunity, requiring 3 days onsite in Minneapolis.<br><br>Key Responsibilities:<br><br>Lead and support the SAP S/4HANA conversion, with detailed focus on Project Systems and WBS structure internal to SAP.<br>Manage data collection, cleansing, and quality validation from multiple business sources to support migration and business continuity.<br>Manipulate, analyze, and transform complex datasets using SQL, Python, and R.<br>Conduct exploratory data analysis utilizing statistical methods and machine learning algorithms to identify patterns, trends, and anomalies.<br>Develop, validate, and deploy predictive and optimization models that drive insights for business decision-making..<br>Drive end-to-end process development with clear documentation and workflow optimization.<br>Utilize tools such as Jira and Azure DevOps for test tracking, progress reporting, and project management.<br>Collaborate cross-functionally to solve real-world business challenges through analytical approaches and strong stakeholder engagement.<br>Translate technical findings into actionable insights and communicate effectively with both technical and non-technical stakeholders, including through impactful data visualizations.<br>Maintain awareness of project scope and alignment with broader strategic objectives.<br><br>Required Qualifications:<br><br>Proven SAP S/4HANA conversion project experience, with emphasis on Project Systems and WBS.<br>Expert understanding of SAP cost flow processes and allocation management.<br>Strong technical proficiency with SQL, Python, and R.<br>History of end-to-end process development in large-scale IT/business transformation projects.<br>Practical experience with Jira and/or Azure for project and testing management.<br>Ability to communicate complex technical concepts to a variety of business audiences.<br><br>If you are interested in this opportunity, please reach out to Robert Half Management Resources. <br><br> Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
<p>We are looking for a skilled Billing Specialist to join a dynamic and detail-oriented services team in Minneapolis, Minnesota. This role is ideal for individuals with a background in accounts receivable and billing processes who are eager to contribute to a stable and growing organization. The position offers flexibility with remote work options three days per week and includes a competitive benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing activities to ensure timely and accurate invoicing for clients.</p><p>• Perform accounts receivable functions, including tracking, reporting, and resolving discrepancies.</p><p>• Utilize financial software, such as Aderant and Costpoint, to process invoices and maintain records.</p><p>• Communicate with customers to address inquiries or issues related to billing and payments.</p><p>• Collaborate with internal teams to streamline billing processes and improve efficiency.</p><p>• Monitor account balances and follow up on overdue payments to ensure timely collection.</p><p>• Export and analyze customer service data to support billing operations.</p><p>• Generate regular financial reports to provide insights on billing and accounts receivable performance.</p><p>• Assist with implementing improvements to billing systems and workflows.</p><p>• Ensure compliance with company policies and industry standards in all billing activities.</p>
We are looking for an experienced Chief Financial Officer (CFO) to lead the financial operations of a construction company in Rogers, Minnesota. This pivotal role involves overseeing accounting, financial reporting, tax compliance, budgeting, and risk management strategies. The ideal candidate will collaborate with operational teams to ensure accurate job costing, compliance with industry-specific requirements, and effective financial controls.<br><br>Responsibilities:<br>• Supervise the accounting team, including Accounts Payable and Payroll specialists, to ensure seamless financial operations.<br>• Develop and implement financial strategies that align with organizational goals and support long-term growth.<br>• Monitor and manage compliance with construction-specific financial requirements, including work-in-progress reporting, bonding, and retention protocols.<br>• Oversee the preparation of accurate and timely financial reports and ensure compliance with tax regulations.<br>• Partner with operational teams to improve job costing accuracy and streamline financial processes.<br>• Establish and track key performance indicators (KPIs) to measure financial health and organizational success.<br>• Manage multi-state prequalification processes and ensure compliance with relevant regulations.<br>• Lead audits and ensure the accuracy of financial records, including bank reconciliations.<br>• Provide strategic financial guidance to support organizational decision-making and growth initiatives.<br>• Facilitate the implementation of new project accounting systems to enhance operational efficiency.
<p>We are looking for a skilled IT Security Analyst contract basis in Minneapolis, Minnesota. In this role, you will play a key part in ensuring the organization’s compliance with privacy regulations and safeguarding sensitive information. This position involves conducting investigations, providing guidance on privacy issues, and assisting in the development of compliance programs.</p><p><br></p><p>Responsibilities:</p><p>• Assist in designing, implementing, and maintaining an effective information privacy program to ensure regulatory compliance.</p><p>• Conduct thorough investigations of privacy inquiries and complaints, including breach analyses and audits of electronic health records.</p><p>• Collaborate with department leaders to enforce corrective actions consistently for privacy violations.</p><p>• Manage breach notification processes and ensure timely completion of required activities.</p><p>• Provide expert consultation and respond to queries from team members regarding privacy compliance matters.</p><p>• Maintain detailed records of investigations and outcomes within the designated incident management system.</p><p>• Develop and deliver privacy training programs, including creating awareness materials and conducting presentations.</p><p>• Draft, update, and maintain organizational policies and procedures related to information privacy and data practices compliance.</p><p>• Support IT in creating privacy audit tools and generating investigation reports.</p><p>• Perform privacy risk assessments and contribute to the development of strategies to mitigate identified risks.</p>
