<p>We are looking for a skilled Application Support Specialist to join our Information Technology team in Minneapolis, Minnesota. This role is ideal for someone who is detail-oriented, thrives in a dynamic environment, and enjoys providing technical assistance to employees across all levels. The position offers opportunities for growth and collaboration while ensuring the smooth operation of various applications and systems.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide end user support & training </li><li>Maintain and document end user support tickets along with other required applications.</li><li>Record, analyze, and resolve user issues, documenting actions taken and processes followed.</li><li>Identify ways to automate or improve user processes through analysis and technical insights.</li><li>Develop and create technical manuals to help resolve problems </li><li>Test programs, resolve errors, and implement necessary updates or modifications.</li><li>Train users, address inquiries, and foster effective adoption of technology.</li><li>Approve, schedule, and oversee the installation and testing of new software products or updates.</li></ul><p><br></p>
<p>We are looking for an experienced Microsoft Solutions Architect to join our team in Stillwater, Minnesota. In this role, you will leverage your expertise in Microsoft technologies to design and implement innovative solutions that align with our organization's strategic goals. This is an exciting opportunity to lead technical initiatives and contribute to the development of cutting-edge systems while ensuring optimal performance, security, and scalability.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement robust solutions across Microsoft platforms, including Intune, Microsoft Endpoint Configuration Manager, Power Platform, Microsoft 365, Dynamics 365, and Copilot.</p><p>• Collaborate with stakeholders to identify business requirements and align technical strategies with organizational objectives.</p><p>• Provide technical leadership by guiding development teams and ensuring the successful deployment of solutions.</p><p>• Optimize system performance by integrating Microsoft technologies with existing IT infrastructure.</p><p>• Develop and maintain architecture documentation while enforcing best practices and security standards within the Microsoft ecosystem.</p><p>• Troubleshoot and resolve complex issues, collaborating with support teams to ensure system reliability.</p><p>• Stay updated on the latest advancements in Microsoft technologies and incorporate new features into solution designs.</p><p>• Establish and implement governance frameworks to maintain compliance and security across all systems.</p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Minnetonka, Minnesota. In this role, you will provide exceptional technical support to clients, ensuring prompt and accurate resolution of issues while maintaining a high level of attention to detail. This position is ideal for an individual with a passion for technology and a commitment to delivering outstanding customer service.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to incoming tickets and alerts using the ServiceNow system.</p><p>• Record detailed and accurate information on all client interactions and resolutions.</p><p>• Update and manage tickets in alignment with Service Level Agreements.</p><p>• Follow established processes for incident, problem, change, and knowledge management.</p><p>• Identify complex issues and escalate them to the appropriate teams.</p><p>• Accurately document the impact on customers, resolution steps, and ticket priorities.</p><p>• Conduct incident recovery and performance monitoring while maintaining precise data.</p><p>• Provide after-hours technical support, including nights and weekends, as needed.</p><p>• Collaborate effectively with team members, partners, and internal staff to resolve issues.</p><p>• Consistently deliver quality customer interactions with a focus on precision and care.</p><p><br></p><p>Please submit resume to sally.lander@roberthalf(.com) or contact Sally directly at 612.249.0254.</p>
<p>We are looking for an experienced IT Project Manager to oversee and drive a variety of technology projects. This role requires a blend of project management expertise, business analysis capabilities, and technical support knowledge. </p><p><br></p><p>Responsibilities:</p><p>• Lead end-to-end IT projects, ensuring they are completed on time, within scope, and on budget.</p><p>• Develop and maintain comprehensive project plans, timelines, and progress documentation.</p><p>• Collaborate with business stakeholders to identify and translate requirements into actionable project deliverables.</p><p>• Facilitate workshops and process mapping sessions to align teams on goals and solutions.</p><p>• Coordinate efforts between internal teams and external vendors to ensure seamless project execution.</p><p>• Provide technical support and troubleshooting for system implementations and upgrades.</p><p>• Serve as a liaison between business users and technical teams, ensuring clear communication and issue resolution.</p><p>• Contribute to IT strategy by identifying opportunities for system and process improvements.</p><p>• Stay informed about emerging technologies and recommend innovative solutions.</p><p>• Support IT infrastructure projects as needed to align with organizational objectives.</p>
We are looking for an experienced Product Manager to join our team in Minneapolis, Minnesota, within the manufacturing industry. This role will focus on managing technology roadmaps, optimizing business applications, and driving operational efficiency through innovative solutions. The ideal candidate will collaborate with cross-functional teams to deliver impactful results aligned with organizational strategies.<br><br>Responsibilities:<br>• Develop and execute comprehensive product roadmaps for enterprise application platforms, emphasizing process automation and operational efficiency.<br>• Lead the evaluation, selection, and implementation of business applications that align with organizational goals and IT strategies.<br>• Manage product backlogs, create process flows, and oversee functional designs and test plans to support solution delivery.<br>• Build and maintain strong relationships with stakeholders at all levels, fostering trust and collaboration between IT and business teams.<br>• Act as a liaison between IT and business functions, providing technology expertise to identify and prioritize solutions.<br>• Partner with cross-functional teams to gather business requirements and translate them into actionable technology needs.<br>• Lead initiatives to modernize and migrate applications to cloud platforms, ensuring seamless integration and transitions.<br>• Analyze business processes to identify opportunities for improvement and recommend technology-driven solutions.<br>• Deliver training sessions to enhance user understanding and adoption of core business applications.
<p>We are looking for an experienced Systems Engineer. In this role, you will play a key part in managing and optimizing IT systems, with a focus on Active Directory, Microsoft Windows Server, and Citrix technologies. Based in Saint Paul, Minnesota, this position offers the opportunity to contribute to critical systems infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain Active Directory environments, ensuring optimal performance and security.</p><p>• Manage Microsoft Windows Server systems, including installation, configuration, and troubleshooting.</p><p>• Oversee Azure Active Directory integration to support cloud-based identity management.</p><p>• Implement and maintain Citrix technologies to enhance virtual desktop and application delivery.</p><p>• Configure and manage Microsoft Exchange systems to ensure reliable email communication.</p><p>• Monitor system performance and proactively address issues to minimize downtime.</p><p>• Collaborate with cross-functional teams to design and implement IT solutions.</p><p>• Develop and maintain technical documentation for systems and processes.</p><p>• Ensure compliance with industry standards and security protocols.</p><p>• Provide technical support and expertise to resolve complex system-related issues.</p>
<p>We are looking for a skilled Desktop Support Analyst. This position is ideal for an individual with a strong background in computer hardware and operating systems, who enjoys troubleshooting and providing technical support. You will play a key role in maintaining and optimizing technology systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain computer hardware, software, and peripheral devices.</p><p>• Provide technical support for Dell, IBM, and Apple devices, ensuring smooth operation and resolving issues promptly.</p><p>• Perform system updates, backups, and maintenance to guarantee optimal performance and data security.</p><p>• Manage inventory and asset tagging processes for all IT equipment.</p><p>• Handle Active Directory tasks, including user account management and security settings.</p><p>• Assist with cable installation and connectivity troubleshooting.</p><p>• Collaborate with team members to ensure seamless technology integration.</p><p>• Educate users on best practices for utilizing IT systems effectively.</p>
We are looking for a skilled Engineer to develop and enhance software solutions that address complex challenges in the real estate and property industry. This long-term contract position involves designing, coding, testing, and maintaining scalable and secure software systems. Based in Minneapolis, Minnesota, this role offers an opportunity to contribute to impactful engineering projects while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Design and implement software solutions that align with customer needs and organizational goals.<br>• Develop, test, debug, and document code to ensure reliability and performance.<br>• Collaborate with team members to solve technical challenges and remove roadblocks.<br>• Apply knowledge of frameworks and systems design to create stable and scalable software.<br>• Participate in product planning and provide input on technical strategies and solutions.<br>• Troubleshoot and analyze complex issues to identify and resolve defects.<br>• Mentor developers who are early in their careers and provide technical guidance to the team.<br>• Explore and adopt new technologies to enhance product performance and lifecycle.<br>• Contribute to DevOps processes, including support rotations and subsystem knowledge-building.<br>• Assist in recruiting efforts by participating in interviews and evaluating potential team members.
<p>We are looking for a dedicated Cloud Engineer to join our team. In this role, you will contribute to the development, maintenance, and optimization of cloud infrastructure solutions. This position is ideal for individuals eager to grow their technical expertise and collaborate within a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist in deploying and managing cloud-based solutions to meet organizational needs.</p><p>• Collaborate with team members to troubleshoot and resolve issues related to cloud infrastructure.</p><p>• Support the implementation of new technologies and ensure seamless integration into existing systems.</p><p>• Monitor system performance and recommend improvements for efficiency and scalability.</p><p>• Maintain documentation for cloud environments, processes, and best practices.</p><p>• Participate in regular reviews of system security and compliance standards.</p><p>• Contribute to the automation of workflows and operational tasks.</p><p>• Work closely with stakeholders to ensure cloud solutions align with business goals and objectives.</p><p>• Provide technical support and guidance to other team members as needed.</p><p>• Stay updated on emerging cloud technologies and trends to enhance operational capabilities.</p>
<p>Senior Cloud Engineer. In this role, you will contribute to the development and optimization of cloud-based solutions while ensuring system reliability and scalability. This position is ideal for a meticulous individual with a passion for cloud technologies and a commitment to delivering high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with team members to design, implement, and optimize cloud-based solutions.</p><p>• Monitor and maintain cloud infrastructure to ensure performance, reliability, and security.</p><p>• Assist in automating deployment processes to improve efficiency and reduce downtime.</p><p>• Support troubleshooting efforts for cloud-related issues and provide timely resolutions.</p><p>• Participate in the evaluation of new cloud technologies and tools to enhance system capabilities.</p><p>• Develop and maintain documentation for cloud systems, configurations, and processes.</p><p>• Implement best practices for cloud architecture and ensure compliance with organizational standards.</p><p>• Work closely with cross-functional teams to identify and address technical challenges.</p><p>• Contribute to the continuous improvement of cloud systems and workflows.</p><p>• Provide input on strategies for scaling and optimizing cloud environments.</p>
<p>We are looking for a skilled Desktop Support Technician to provide technical assistance and support to employees. This position requires a hands-on individual who can deliver exceptional IT services while maintaining detailed records and resolving technical issues efficiently. The ideal candidate will have a strong commitment to continuous improvement and fostering a collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive IT desktop support to employees and customers, ensuring timely and effective resolution of technical issues.</p><p>• Respond to incoming support calls, manage the call queue, and maintain high standards of customer service.</p><p>• Utilize a ticket management system to track, update, and resolve service requests in accordance with organizational guidelines.</p><p>• Maintain accurate equipment records by updating asset tags and ensuring proper documentation.</p><p>• Share technical expertise to support improvement initiatives and enhance IT processes.</p><p>• Deliver services related to onboarding, role changes, and offboarding for employees.</p><p>• Identify opportunities to improve IT procedures, share best practices, and update documentation accordingly.</p><p>• Promote a positive workplace culture by demonstrating accountability, collaboration, and a commitment to diversity and inclusion.</p><p>• Collaborate with team members to drive continuous improvement and creative problem-solving.</p><p>• Ensure compliance with service level agreements and organizational standards in all aspects of technical support.</p>
<p><strong>Project Manager – Technology Programs</strong></p><p><strong>Location: </strong>Minneapolis, MN (remote) </p><p><strong>Duration: </strong>50 Week Contract </p><p><strong>Position Summary:</strong></p><p> We are seeking an experienced <strong>Project Manager</strong> to lead and support the successful delivery of complex technology programs and projects. This role requires a strategic thinker with strong leadership skills, capable of managing cross-functional teams and driving initiatives from concept through execution. The ideal candidate will have a proven track record of using data to inform decisions, managing risks, and delivering results in a matrixed environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead or contribute to the development of project scope documents, including charters, Statements of Work (SOW), and business vision documentation, in collaboration with stakeholders.</li><li>Define project timelines, resource requirements, task dependencies, and deliverables to meet business objectives.</li><li>Drive or support capital planning processes, including cost-benefit analyses, business case development, and executive presentations.</li><li>Monitor and document project milestones, deliverables, and outcomes throughout the project lifecycle to ensure alignment with quality standards and stakeholder expectations.</li><li>Develop and implement risk and issue management strategies, ensuring timely resolution and communication.</li><li>Provide leadership and mentorship to project teams; review work products and offer guidance for continuous improvement.</li><li>Foster collaboration across departments and ensure alignment with organizational goals, timelines, and budgets.</li><li>Utilize project management tools and methodologies to track progress, manage resources, and report on project status.</li></ul>
<p>Compliance Manager</p><p>Are you an experienced compliance professional ready to lead and enhance compliance programs in the financial services industry? We are seeking a Compliance Manager to join a robust Legal & Compliance team. This role entails developing and overseeing compliance policies, procedures, and testing programs to ensure adherence to regulations and support organizational integrity.</p><p><br></p><p>Key Responsibilities</p><p>Manage the firm’s Electronic Communications Program, including policies, procedures, training, and surveillance in compliance with regulations.</p><p>Evaluate new technology projects and vendor assessments for potential regulatory risks and control requirements.</p><p>Participate in committees, refine related policies, and handle incident investigation, response, and remediation efforts.</p><p>Test accuracy of supervisory reports utilized for compliance oversight and regulatory purposes.</p><p>Perform control testing over Books and Records, Privacy, Cybersecurity, Vendor Management, and other processes to ensure regulatory compliance.</p><p>Revise written supervisory procedures and policies as needed, in response to evolving regulations, business processes, or testing outcomes.</p><p>Work across departments to resolve compliance-related issues and ensure the implementation of effective controls.</p><p>Develop and deliver compliance training to enhance understanding of policies across the organization.</p><p>Assist in responding to regulatory inquiries, audits, and remediation efforts as advised by regulatory bodies or firm leadership.</p><p>Identify and implement opportunities for operational and technological enhancements to improve efficiency and oversight.</p><p>Qualifications</p><p>7+ years of relevant compliance experience; prior institutional broker-dealer experience is a plus.</p><p>Bachelor’s degree required, with a focus in Business, Economics, Computer Science, or a related field preferred.</p><p>Proficiency with enterprise compliance systems, Microsoft Office Suite, and data analytics tools.</p><p>Strong interpersonal and written communication skills; ability to liaise effectively across departments in various settings.</p><p>Must be detail-oriented with the ability to manage and prioritize multiple tasks effectively while maintaining confidentiality.</p><p> </p><p>This position offers an opportunity to help shape and execute compliance programs in a dynamic and fast-paced environment, collaborating with teams committed to excellence.</p><p> </p><p>Ready to take the next step in your career? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to apply!</p>
<p>Robert Half's Legal Practice is partnered with a top large law firm in downtown Minneapolis, MN looking for a detail-oriented Legal Assistant to support busy Litigation Attorneys. Bring your strong communications skills, an ability to anticipate and strong technology skills to this great law firm!</p><p><br></p><p>1 day/week remote after initial training. 4 days on-site in downtown Minneapolis.</p><p><br></p><p>The responsibilities for this position will include, but are not limited to:</p><p><br></p><ul><li>Prepare correspondence, documents, and agreements, including document comparisons and conversions, manipulation of pdf documents, editing and scanning.</li><li>Electronically file litigation pleadings and other documents with state, federal and appellate courts, both locally and nationally.</li><li>Handle docketing of court scheduling orders, briefing schedules and other court mandated conferences, dates, and other litigation requirements.</li><li>Maintain electronic client files, including electronic pleadings and indices, as well as original pleadings and client documents.</li><li>Review, edit and finalize attorney and paralegal time entries and manage client invoices.</li><li>Provide general legal administrative support, including calendar management, scheduling and arranging attorney and client meetings, conferences and depositions, responding to and handling routine correspondence and making reservations/appointments.</li><li>Provide quality, responsive customer service to clients, attorneys, and co-workers.</li><li>Dependable, accountable, and consistently demonstrating a strong work ethic with a professional demeanor in all interactions.</li><li>Strong interpersonal relationships and ability to interact with all levels of the organization.</li><li>Ability to work well under pressure with deadlines – possess a sense of urgency.</li><li>Ability to work in a fast-paced environment with a variety of personalities and work styles.</li><li>Ability to be flexible in schedule and adaptable to constant change.</li><li>Ability to effectively handle multiple tasks and frequent interruptions.</li><li>Job duties may require time over 37.50 hours per week.</li></ul><p><br></p>
<p>The IT Manager will be responsible for leading the strategic and operational direction of the organization's information technology functions. This position focuses on aligning IT resources to support and improve critical business operations, fostering the implementation of advanced and secure technologies such as AI and automation, and developing long-term strategies that drive growth, optimize efficiency, and strengthen competitive positioning.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the organization's IT strategies, ensuring alignment with overall business goals.</li><li>Oversee the development and implementation of innovative and secure technologies, focusing on automation and AI applications.</li><li>Define and execute long-term plans to optimize the organization's IT infrastructure.</li><li>Drive project planning and execution for technology-related initiatives.</li><li>Lead, manage, and mentor IT teams at various levels.</li><li>Support customization and development of software applications tailored to business needs.</li><li>Improve system reliability, security, and performance through data-driven analytical approaches.</li><li>Collaborate effectively with internal teams and external vendors to meet organizational objectives.</li></ul><p><br></p>
We are looking for an Onsite Chart Retrieval Specialist to join our team in Eden Prairie, Minnesota, for a long-term contract position. In this role, you will play a vital part in supporting healthcare operations by ensuring the efficient retrieval and handling of medical charts. This opportunity is ideal for individuals who thrive in a collaborative environment and are passionate about delivering excellent customer service within the health insurance industry.<br><br>Responsibilities:<br>• Coordinate and execute the retrieval of medical charts from healthcare facilities, ensuring compliance with established protocols.<br>• Communicate effectively with healthcare providers and staff to facilitate chart requests and updates.<br>• Utilize video tools and technology to support remote chart retrieval processes.<br>• Ensure accuracy and confidentiality of patient records during retrieval and transfer.<br>• Maintain detailed documentation of retrieval activities and report progress to management.<br>• Collaborate with team members and other departments to resolve issues related to chart retrieval.<br>• Adhere to all guidelines and regulations related to healthcare information and patient privacy.<br>• Monitor and analyze data using R Code to identify trends and improve operational efficiency.<br>• Provide exceptional customer service to healthcare providers and internal teams.<br>• Support continuous improvement initiatives to streamline chart retrieval processes.
<p>We are looking for a Legal Administrative Assistant with 2 years of law firm experience to join a well-respected law firm in downtown Minneapolis, Minnesota. This role involves supporting litigation attorneys by managing legal documents, court filings, and schedules while ensuring seamless administrative operations. If you thrive in a fast-paced environment and possess strong communication, organizational, and technical skills, this position will offer you a dynamic and rewarding experience. Litigation experience preferred, but other law firm experience is strongly considered.</p><p><br></p><p>This is a 100% in office position in downtown Minneapolis, Minnesota.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and edit legal documents, agreements, and correspondence, including document comparisons, conversions, and manipulation of PDF files.</p><p>• File litigation pleadings and other legal documents electronically with state, federal, and appellate courts nationwide.</p><p>• Manage docketing requirements, including court scheduling orders, briefing schedules, and other mandated litigation timelines.</p><p>• Organize and maintain electronic client files, including pleadings indices, original documents, and other legal materials.</p><p>• Review attorney and paralegal time entries, finalize billing details, and coordinate client invoicing.</p><p>• Provide administrative support such as managing calendars, scheduling meetings, conferences, and depositions, and handling routine correspondence.</p><p>• Deliver high-quality client service by responding promptly to inquiries and ensuring attentive interactions with attorneys and colleagues.</p><p>• Adapt to changing priorities and work effectively under pressure to meet deadlines in a fast-paced legal environment.</p><p>• Collaborate with team members while maintaining a dependable and detail-oriented demeanor.</p><p>• Assist with trial preparation and ensure all necessary materials are organized and readily accessible.</p>
<p>We are looking for an experienced Project Manager. This position offers the opportunity to lead complex technology migrations and collaborate with diverse teams to deliver high-impact solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the full lifecycle of Dynamics CE and Salesforce migration projects, ensuring timely delivery and quality outcomes.</p><p>• Coordinate cross-functional teams, including Power Platform specialists, integration experts, and quality assurance professionals.</p><p>• Develop and manage project plans, timelines, and communication strategies to keep stakeholders informed and engaged.</p><p>• Facilitate sprint planning and monitor Azure DevOps boards to track progress and resolve issues proactively.</p><p>• Provide leadership and direction to ensure project objectives are met while adhering to industry best practices.</p><p>• Conduct risk assessments and implement mitigation strategies to address potential challenges.</p><p>• Drive process improvements and efficiency in project execution.</p><p>• Collaborate with financial services teams to align technical solutions with business operations and goals.</p><p>• Maintain clear and concise reporting to communicate project status and outcomes effectively.</p>
<p>We are looking for an experienced Scrum Master to join our team. In this role, you will guide Agile teams through Scrum principles, ensuring smooth collaboration and delivery of high-value products. You will act as a key facilitator, fostering transparency, accountability, and continuous improvement within teams and across projects.</p><p><br></p><p>Responsibilities:</p><p>• Lead Agile teams as a Scrum Master, ensuring the successful application of Scrum principles and practices.</p><p>• Facilitate essential Scrum ceremonies, including Sprint Planning, Daily Stand-Ups, Sprint Reviews, and Retrospectives.</p><p>• Coach teams and stakeholders on Agile methodologies to enhance productivity and alignment with organizational goals.</p><p>• Promote a culture of collaboration, accountability, and continuous improvement by developing and maintaining team working agreements.</p><p>• Monitor and report on team progress using Agile metrics such as velocity and burndown charts, ensuring transparency for all stakeholders.</p><p>• Identify and address impediments, risks, and interdependencies to ensure seamless project delivery.</p><p>• Support the organization in achieving Agile maturity by providing guidance on scaling Agile practices.</p><p>• Foster a safe and trusting environment that encourages problem-solving and open communication.</p><p>• Align team delivery practices with broader business objectives to ensure success.</p><p>• Perform additional duties as required to meet evolving business needs.</p>
<p>We are looking for two highly skilled OpenAI Prompt Engineers to join our team. In this role, you will leverage advanced prompt engineering techniques to transform complex data into actionable insights and high-quality outputs for client presentations. This position offers an exciting opportunity to work with cutting-edge AI technologies.</p><p><br></p><p>Responsibilities:</p><p>• Develop and refine input and output prompts using OpenAI tools to generate precise and detail-oriented client-ready documents.</p><p>• Train AI models by integrating and processing large datasets, including Excel files, to enhance their performance and accuracy.</p><p>• Collaborate with the sales team to design strategy recommendations and create efficient workflows for delivering high-quality presentations.</p><p>• Modify and optimize outputs from ChatGPT to meet client requirements within tight timeframes.</p><p>• Implement robust security measures to protect sensitive client data and ensure compliance with industry standards.</p><p>• Utilize cloud technologies and advanced business process methodologies to streamline operations.</p><p>• Troubleshoot and resolve issues related to prompt engineering and AI model performance.</p><p>• Maintain thorough documentation of processes, workflows, and security protocols.</p><p>• Provide guidance and training to team members on advanced AI prompt engineering practices.</p><p>• Work closely with clients to understand their needs and customize AI solutions accordingly.</p>
<p>We are seeking a skilled and organized Network Deployment Consultant to assist with the planning and coordination of wireless infrastructure and operational technology upgrades across multiple sites. This role is critical to ensuring successful deployment of inventory management and manufacturing systems that rely on robust wireless connectivity and clean, well-managed network closets.</p><p><br></p><p>Key Responsibilities:</p><p>Wireless Infrastructure Deployment</p><ul><li>Collaborate with site contacts to gather floor plans and understand operational needs.</li><li>Partner with project teams to identify wireless coverage requirements.</li><li>Develop predictive wireless installation plans focused on access point and IDF placement.</li><li>Identify and coordinate with local low-voltage cabling contractors (LVCCs).</li><li>Oversee remote planning, equipment ordering, and installation coordination.</li><li>Remotely support LVCCs during installation and testing.</li><li>Ensure handheld scanners and ERP systems are connected and functional.</li></ul><p>Network Closet Clean-Up</p><ul><li>Review and assess existing MDF/IDF setups for lifecycle and capacity needs.</li><li>Coordinate upgrades to racks, switches, firewalls, UPS, and PDUs.</li><li>Manage remote planning and weekend cutover execution with LVCCs.</li><li>Ensure site readiness for next shift post-upgrade, including rollback or contingency planning if needed.</li></ul><p>Operational Technology (OT) Network Upgrades</p><ul><li>Work with Manufacturing Engineering (M.E.) teams to identify and assess OT network equipment.</li><li>Replace or reconfigure switches and firewalls to align with network design templates.</li><li>Coordinate and execute on-site deployments over extended weekends.</li><li>Validate OT network functionality and ensure monitoring integration post-deployment.</li></ul><p>Interested candidates should submit resumes to sally.lander@roberthalf.(com)contact Sally Lander at 612.249.0254</p>
<p>We’re seeking a hands-on, customer-focused Desktop Support Analyst to provide day-to-day technical support for internal employees. Strong troubleshooting skills and a collaborative mindset are essential. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide second and third-level support for internal users across corporate and remote branch locations.</li><li>Troubleshoot and resolve hardware/software issues on Windows devices, iPads, and mobile phones.</li><li>Configure and deploy laptops, desktops, monitors, and peripherals.</li><li>Collaborate with outsourced Level 1 help desk and internal support teams.</li><li>Maintain documentation and asset tracking for end-user devices.</li><li>Participate in IT projects and initiatives.</li><li>Escalate critical issues appropriately and ensure timely resolution.</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Proficiency in Windows 10/11, Office 365, Active Directory, and Exchange.</li><li>Experience with iPhone/iPad support and mobile device management.</li><li>Familiarity with networking concepts (TCP/IP, VPN, LAN/WAN).</li><li>Hands-on experience with ServiceNow or similar ticketing systems.</li><li>Basic understanding of Mac OS is a plus.</li></ul><p>Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).</p>
<p>We are looking for an experienced ERP Integration Manager to lead and oversee integration efforts for Epicor systems and external platforms. In this role, you will play a key part in designing, developing, and maintaining seamless data exchange solutions to support business operations and technology initiatives. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement integration solutions for Epicor ERP systems and external platforms, ensuring smooth data exchange using RESTful APIs and structured formats.</p><p>• Collaborate with business and IT teams to gather requirements, define technical specifications, and create scalable integration strategies.</p><p>• Utilize tools like Epicor APIs and custom code to synchronize real-time or batch-based data across various systems.</p><p>• Maintain and support customizations, workflows, and extension logic within Epicor to optimize data connectivity.</p><p>• Prepare thorough documentation, perform debugging, and implement error-handling processes for integration projects.</p><p>• Assist with the migration of business units to Epicor by aligning integration points and business processes.</p><p>• Provide technical guidance and training to internal teams on Epicor APIs, integration techniques, and data architecture.</p><p>• Monitor and troubleshoot integration systems to ensure reliability and performance.</p><p>• Contribute to cross-functional IT initiatives and support enterprise-wide integration strategies.</p>
<p>Robert Half is seeking a Wireless <strong>Network Deployment Consultant</strong> to support infrastructure modernization efforts across multiple operational sites. This role is ideal for someone with strong project coordination skills and hands-on experience in network deployments, wireless infrastructure, operational technology (OT) systems and is open to frequent travel.</p><p><br></p><p>The consultant will play a key role in planning and executing upgrades that enhance wireless coverage, streamline network closet organization, and improve connectivity for inventory and manufacturing systems. This includes working with site contacts to assess needs, coordinating with low-voltage cabling contractors, and ensuring successful cutovers with minimal disruption to operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute deployment plans for wireless access points and intermediate distribution frames (IDFs).</li><li>Coordinate with site teams and contractors to gather floor plans, assess network needs, and manage installation logistics.</li><li>Oversee upgrades to network closets, including switches, racks, firewalls, UPS, and PDUs.</li><li>Support operational technology network improvements in collaboration with engineering teams.</li><li>Manage remote planning and weekend cutovers, ensuring readiness and rollback contingencies.</li><li>Validate connectivity for handheld devices, ERP systems, and OT equipment post-deployment.</li></ul><p>Interested candidates should submit resumes to sally.lander@roberthalf.(com)contact Sally Lander at 612.249.0254</p>
<p>Are you passionate about delivering a world-class customer experience? Do you thrive at solving problems and helping others succeed? We are looking for motivated candidates to join a fast-paced technical support team in a dynamic environment where you will provide Salesforce application support to customers.</p><p><br></p><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Provide front-line technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow.</li><li>Troubleshoot issues related to Salesforce permissions, integrations, workflows, and custom objects.</li><li>Manage user and license administration for a Salesforce organization with 1000+ users, including setup/deactivation, roles, profiles, public groups, and permission sets.</li><li>Use tools like Apsona, Dataloader, and Workbench to import, update, and export data.</li><li>Support Salesforce Service Cloud features including case management and automation processes.</li><li>Investigate and resolve API-related issues using tools like Postman to simulate calls and validate data transactions.</li><li>Collaborate with internal teams to improve workflows, reduce repetitive tasks, and enhance system efficiency.</li></ul><p><br></p><p>Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.</p>
