We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
<p>The Data Entry Specialist will be responsible for accurately entering and updating data into our databases and systems. This role requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be reliable, detail-oriented, and capable of handling large volumes of data with precision.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and update data into databases and systems accurately and efficiently.</li><li>Verify data by comparing it to source documents.</li><li>Review and correct data entry errors to ensure data integrity.</li><li>Maintain confidentiality and security of all information.</li><li>Prepare and sort documents for data entry.</li><li>Conduct regular data backups to ensure data preservation.</li><li>Respond to data inquiries and provide data to authorized personnel as needed.</li><li>Assist with other administrative tasks as required.</li></ul><p><br></p>
<p>We are looking for a dedicated Service Coordinator to join our team in Saint Paul, Minnesota. This contract to permanent position offers an opportunity to play a vital role in providing outstanding customer service and operational support. The ideal candidate will have excellent organizational skills and a proactive approach to managing service schedules and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Generate service purchase orders and oversee emergency service orders, including dispatch and follow-up.</p><p>• Coordinate with city officials to manage service permits, schedule inspections, and maintain accurate permit logs.</p><p>• Upload necessary reports to municipal and third-party platforms.</p><p>• Collaborate with field personnel, fitters, and project managers to ensure timely dispatch of jobs and effective communication.</p><p>• Process weekly payroll and ensure compliance with established procedures.</p><p>• Organize resources for service jobs, including ordering equipment, scheduling subcontractors, and obtaining purchase orders.</p><p>• Support the prioritization of service calls by working closely with the Service Management team.</p><p>• Handle invoices in alignment with standard billing practices and assist with miscellaneous administrative tasks as needed.</p><p>• Maintain the service scheduling board and facilitate seamless communication between teams.</p>
<p>We are looking for a Front Desk Coordinator to join a company in Brooklyn Park, Minnesota. This is a contract position where you will serve as the first point of contact, ensuring visitors and callers receive exceptional service while maintaining administrative efficiency. The role requires excellent communication and organizational skills to handle a variety of front desk and administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and provide a welcoming first impression of the organization.</p><p>• Guide guests to their appropriate destinations and assist with inquiries.</p><p>• Manage sensitive or complex requests by directing them to the appropriate staff members.</p><p>• Process utility bill payments, including drop-box and walk-in transactions.</p><p>• Coordinate scheduling for conference rooms and appointments, and update lobby screens with city information.</p><p>• Support mailroom operations by handling equipment and completing mail-related tasks.</p><p>• Execute administrative projects for various city departments as needed.</p><p>• Maintain an organized and attentive front desk environment.</p><p>• Ensure smooth communication between departments and visitors</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>We are seeking a dedicated Spanish Bilingual Call Center Representative to join our growing team. The successful candidate will handle inbound and outbound calls, assist customers in both English and Spanish, address inquiries, manage scheduling, and provide accurate information while maintaining a high standard of professionalism, service quality, and compliance with company policies.</p><p><br></p><ul><li>Handle inbound and outbound calls in both English and Spanish, providing exceptional customer service.</li><li>Assist customers with product inquiries, troubleshooting, and order processing.</li><li>Document all interactions accurately in CRM systems.</li><li>Communicate technical information clearly and effectively to diverse audiences.</li><li>Support customers with warranty, returns, and product replacement processes.</li><li>Collaborate with internal teams to resolve complex issues promptly.</li><li>Maintain compliance with company policies and industry regulations.</li></ul>
<p>We are seeking an organized and customer-focused Receptionist who is fluent in both English and Spanish. This role is responsible for creating a positive first impression for all visitors and providing exceptional administrative support to ensure smooth daily operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist guests, employees, vendors, and clients in a professional and friendly manner, both in English and Spanish.</li><li>Answer, screen, and direct incoming phone calls, responding to inquiries and providing information in both languages.</li><li>Manage visitor sign-ins, issue badges, and maintain security protocols for the front desk.</li><li>Handle correspondence, deliveries, and mail distribution.</li><li>Support scheduling of conference rooms and manage calendars as needed.</li><li>Perform general clerical duties, including filing, data entry, scanning, and photocopying.</li><li>Maintain a neat and organized reception area.</li><li>Assist with special projects and ad hoc administrative support, as assigned.</li></ul>
<p>We are seeking an organized and efficient Client Services Coordinator to join our client’s team in St. Louis Park, MN. This long-term contract role provides essential support to a high-performing commercial real estate brokerage team, where accuracy, professionalism, and attention to detail are critical. The ideal candidate will manage core administrative responsibilities, coordinate documentation and project tasks, and contribute to marketing and client-facing deliverables. This position plays a key role in ensuring seamless day-to-day operations and delivering exceptional service to both internal teams and external clients.</p><p><br></p><p><u>Administration</u></p><p><br></p><p>• Provide comprehensive administrative support, including preparing expense reports and coordinating travel arrangements.</p><p>• Schedule and coordinate meetings, appointments, and team activities.</p><p>• Manage multiple tasks and projects simultaneously for various team members.</p><p>• Maintain and manage databases across multiple target populations.</p><p>• Prioritize, track, and follow through on key action items.</p><p>• Support general office operations including file management, distributing marketing materials, maintaining office organization, processing invoices, and drafting correspondence.</p><p>• Provide reception coverage and assist with answering incoming calls as needed.</p><p><br></p><p><u>Marketing Support</u></p><p><br></p><p>• Assist in executing marketing campaigns, including scheduling, maintaining mailing lists, and generating campaign reports.</p><p>• Prepare business content for proposals, presentations, and digital platforms.</p><p>• Create presentation materials such as charts, graphs, and Excel worksheets.</p><p>• Write and edit documents with attention to grammar, clarity, and professional layout.</p><p>• Conduct competitor research and compile market data.</p><p><br></p><p><u>Client Support</u></p><p><br></p><p>• Liaise with clients to coordinate information, schedule meetings, and collect required documentation.</p><p>• Support a variety of client-related requests and ensure timely follow-up.</p><p>• Perform additional duties and special projects as assigned.</p><p><br></p>
<p>We are looking for dedicated Customer Service Representatives for a fully onsite position with a medical equipment company. In this role you will be the first point of contact for customers, providing prompt and solution-oriented assistance. You will manage incoming calls, resolve customer issues, and ensure every interaction is positive and productive. This role requires strong communication and organizational skills.</p>
<p>The Receptionist will serve as the first point of contact for visitors and callers, providing a warm and professional welcome to all. This role requires excellent communication and interpersonal skills, a high level of organization, and the ability to handle multiple tasks efficiently. The ideal candidate will be personable, detail-oriented, and capable of creating a positive first impression.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct phone calls to the appropriate staff members.</li><li>Manage the reception area, ensuring it is clean, organized, and presentable.</li><li>Receive and distribute mail, packages, and deliveries.</li><li>Assist with scheduling appointments and meetings.</li><li>Maintain visitor logs and issue visitor badges.</li><li>Provide general administrative support, including data entry, filing, and photocopying.</li><li>Respond to inquiries and provide information about the company.</li><li>Assist with special projects and other duties as assigned.</li></ul><p><br></p>
<p>We are looking for dedicated Customer Service Representatives for a fully onsite position with a medical equipment company. In this role you will be the first point of contact for customers, providing prompt and solution-oriented assistance. You will manage incoming calls, resolve customer issues, and ensure every interaction is positive and productive. This role requires strong communication and organizational skills.</p>
