<p>We are looking for a dedicated IT Support Specialist to join our team in Brooklyn Park, Minnesota.</p><p>In this role, you will provide comprehensive technical support to ensure seamless operations across devices, systems, and collaboration tools. Your focus will be on delivering excellent customer service while troubleshooting issues and contributing to the overall improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for devices, operating systems, collaboration tools, productivity software, and endpoint security systems.</p><p>• Coordinate onboarding and offboarding processes, including equipment setup and access provisioning for new and departing employees.</p><p>• Manage incident lifecycles from intake to resolution, ensuring clear and timely communication with users.</p><p>• Collaborate with engineering and enterprise application teams to address escalated issues and perform root cause analysis.</p><p>• Maintain local inventory by conducting audits, managing IT procurement, and overseeing stockroom operations.</p><p>• Support hardware lifecycle management, including imaging, deployment, asset tracking, and returns.</p><p>• Ensure functionality of audio-visual systems in meeting spaces and collaboration rooms.</p><p>• Participate in IT initiatives, such as software rollouts, system migrations, and compliance-related activities.</p><p>• Contribute to change, problem, and incident management processes, prioritizing customer satisfaction and service quality.</p>
<p>IT Support Specialist to serve as the first point of contact for technical assistance. This role supports hardware, software, phones, mobile devices, printers, and network systems, ensuring smooth operations and excellent service across all levels of the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide 24/7 help desk support to local and remote users.</li><li>Troubleshoot and resolve issues with desktops, servers, applications, phones, networks, and printers.</li><li>Install, configure, upgrade, and repair hardware and software.</li><li>Maintain IT inventory and documentation.</li><li>Coordinate with vendors for unresolved issues.</li><li>Support IT projects, upgrades, and audits.</li><li>Deliver tailored IT training to users.</li><li>Monitor and respond to PC/LAN issues.</li><li>Onboarding<strong>:</strong> Set up accounts, configure hardware, and conduct IT orientation.</li><li>Offboarding<strong>:</strong> Disable access, recover and reimage devices, ensure data security.</li></ul><p>Interested candidates should contact Sally Lander @ 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).</p>
<p>The SPANISH BILINGUAL Administrative Support Representative is responsible for the support of company users. You will be the first point of assistance for prospective customers helping them navigate the platform, resolve technical issues and act as triage for general benefit and company questions. You will also help process request tickets and administrative activities.</p><p><br></p><p>Job Description</p><p>Essential Duties and Responsibilities:</p><p>• Staff an inbound phone queue during established hours of operation.</p><p>• Monitor inbound email and Live Chat interactions during hours of operation.</p><p>• Provide direct support for students with a technical issue.</p><p>• Track all prospect and student interactions in our CRM and email systems.</p><p>• Serve as first point of contact and direct users to the appropriate team/individual for service. </p><p>• Provide Administrative support for platform processes and process exception requests as needed.</p>
<p>We are looking for a skilled and dedicated PC Technician to join our team on a contract basis in Minneapolis, Minnesota. This role involves providing technical support and helping the IT team install a new image on computers to standardize configurations and improve system performance.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade desktop computers, laptops, printers, and peripheral devices to meet user needs.</p><p>• Diagnose and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Maintain accurate documentation of system configurations, repairs, and installations for future reference.</p><p>• Assist with imaging and deploying systems using specialized tools and processes.</p><p>• Conduct routine updates and maintenance to ensure optimal system performance.</p><p>• Adhere to organizational IT policies and security protocols during all technical operations.</p><p>• Collaborate with IT teams to support larger infrastructure initiatives and projects.</p><p>• Provide user support by addressing technical issues and offering effective solutions.</p><p>• Ensure proper setup and functionality of cables and hardware components.</p><p>• Work with both Dell and Apple devices to provide comprehensive technical assistance</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team. This role involves providing comprehensive support across hardware and software systems while ensuring seamless IT operations. The ideal candidate will be dedicated to resolving technical issues efficiently and delivering exceptional service to users at all organizational levels.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for hardware and software systems, assisting users at all levels of the organization.</p><p>• Manage service desk tickets, ensuring timely resolutions to technical issues.</p><p>• Perform hardware replacements, including docking stations and monitors, to maintain smooth operations.</p><p>• Travel to various sites within a 20-35 mile radius to provide on-site IT support as required.</p><p>• Utilize ticketing systems such as ServiceNow to track and manage support requests.</p><p>• Support a user base of 400+ individuals, including both on-site and remote users.</p><p>• Configure, image, and deploy laptops to meet organizational needs.</p><p>• Provide after-hours support on a rotational basis to address urgent issues.</p><p>• Maintain proficiency in Windows 10, Office 365, and Exchange environments.</p><p>• Communicate effectively with users, ensuring clear and precise interaction.</p><p><br></p><p>Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf (.com)</p>
We are looking for a Marketing Automation Specialist to join our team in Minneapolis, Minnesota. In this role, you will leverage your expertise in HubSpot and marketing automation to optimize campaigns and drive results. This is a long-term contract position, offering an exciting opportunity to contribute to impactful marketing initiatives.<br><br>Responsibilities:<br>• Configure and manage marketing campaigns within the HubSpot platform to achieve business objectives.<br>• Collaborate with cross-functional teams to implement effective marketing automation strategies.<br>• Integrate HubSpot with Salesforce to ensure seamless data flow and accurate reporting.<br>• Analyze campaign performance metrics and provide actionable insights to improve outcomes.<br>• Develop and maintain workflows, email templates, and landing pages to support marketing efforts.<br>• Troubleshoot and resolve technical issues within the marketing automation platform.<br>• Stay updated on the latest trends and best practices in digital marketing and automation tools.<br>• Train and support team members on HubSpot functionalities and marketing automation processes.
<p>We are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative (CSR) to join our team! This role supports a retail/manufacturing company by handling inbound phone calls related to product inquiries, troubleshooting, order assistance, and general customer support. The position is full-time and operates 100% on-site at our Eden Prairie, MN location, running from late October to early January. With opportunities for overtime during weekends, you'll play an essential role during the busy holiday season!</p><p>Key Responsibilities:</p><ul><li>Provide excellent customer service by responding to inbound phone calls regarding products, services, and orders in a professional and timely manner.</li><li>Resolve customer issues with a focus on first-call resolution, ensuring customer satisfaction and loyalty.</li><li>Accurately navigate company systems and resources to provide detailed responses and solutions to customer inquiries.</li><li>Assist customers with product usage, specification questions, or troubleshooting, escalating cases to other departments when necessary.</li><li>Process customer returns and exchanges efficiently to meet company guidelines.</li><li>Collaborate with team members and management to support daily workflow and service-level goals during peak business periods.</li></ul><p><br></p>
We are looking for a dedicated Marketing Automation Specialist to join our team on a long-term contract basis. This hybrid role in Minneapolis, Minnesota, offers the opportunity to create and manage impactful marketing automation campaigns using HubSpot. The ideal candidate will combine technical proficiency with creative problem-solving to drive lead engagement and business growth.<br><br>Responsibilities:<br>• Manage and optimize HubSpot workflows, including lead scoring, segmentation, and automated campaigns.<br>• Collaborate with sales and marketing teams to develop strategies that support lead generation and pipeline goals.<br>• Create and maintain dashboards and reports to monitor campaign effectiveness and key performance metrics.<br>• Conduct A/B testing to improve engagement rates and conversion outcomes.<br>• Ensure seamless integration between HubSpot and other systems, such as Salesforce, to enhance data accuracy and efficiency.<br>• Develop compelling email marketing campaigns, including copywriting and audience targeting.<br>• Leverage tools like Google Ads and Google Analytics to bolster digital marketing efforts.<br>• Stay updated on industry trends and emerging technologies to refine marketing automation strategies.<br>• Provide training and support to team members on HubSpot functionalities and best practices.
<p>A well-established intellectual property law firm, founded in 1995, is dedicated to providing exceptional service to innovators seeking to protect their ideas. The firm is seeking a highly qualified Patent Attorney with a background in electrical engineering to join their dynamic team of legal and technical professionals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and prosecute U.S. and international patent applications for advanced electrical, software, and electro-mechanical technologies.</li><li>Perform freedom-to-operate and prior art searches.</li><li>Conduct patentability, validity, and infringement analyses, including preparing legal opinions.</li><li>Collaborate with inventors, engineers, and internal legal teams to transform technical innovations into strong legal protections.</li><li>Manage a sophisticated patent docket independently.</li><li>Handle additional responsibilities pertaining to client and administrative needs.</li></ul><p><br></p>
<p>A well-established and growing intellectual property law firm, known for its commitment to protecting innovation, is seeking a skilled <strong>Patent Attorney</strong> with a <strong>Mechanical Engineering background</strong> to join their collaborative team. If you are passionate about working with cutting-edge technologies in mechanical and electro-mechanical systems while delivering exceptional client service, this role may be the perfect fit.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and prosecute U.S. and international patent applications for intricate mechanical and electro-mechanical systems.</li><li>Conduct patentability assessments, prior art searches, validity analyses, infringement analyses, and freedom-to-operate opinions.</li><li>Build and implement effective intellectual property strategies, including patent portfolio management and risk evaluations.</li><li>Collaborate closely with inventors, engineers, and legal colleagues to turn innovative concepts into high-quality patent applications.</li><li>Manage a sophisticated patent docket independently while meeting deadlines.</li><li>Conduct client consultations, provide legal insights, and undertake administrative duties as needed.</li></ul><p><br></p>
<p><strong>Investment Operations Analyst</strong></p><p>Are you ready to launch or grow your financial services career in a fast-paced, dynamic environment? Our client, an alternative investment firm in the Twin Cities, is seeking a detail-oriented <strong>Investment Operations Analyst</strong> to join their team and make an impact in structured security products.</p><p>This role covers end-to-end responsibilities in the operational trade lifecycle, including data flow, trade confirmations, reconciliation, and monitoring. If you’re a motivated self-starter with strong problem-solving and collaboration skills, this opportunity could be the perfect fit.</p><p><strong>Key Responsibilities</strong></p><p>Ensure accuracy in <strong>daily investment operational tasks</strong>, including reporting, trade settlements, and resolving trade breaks or fails.</p><p>Provide <strong>trade confirmation</strong> for structured security product trades and associated derivatives.</p><p>Conduct <strong>cash reconciliation</strong>, including handling lifecycle events such as monthly P& I payments.</p><p>Collaborate with internal and external stakeholders, including brokers, treasury, accounting, and traders, to resolve issues proactively.</p><p>Perform <strong>weekly and monthly reconciliations</strong> of investment positions and activity across holdings while investigating and resolving discrepancies.</p><p>Support ad-hoc analysis and assist in process improvement initiatives.</p><p><strong>Qualifications</strong></p><p><strong>1–3 years of experience</strong> in financial operations or a related role within financial services or a trading firm.</p><p><strong>Bachelor’s degree</strong> in Finance, Accounting, or a related field.</p><p>Advanced proficiency in Microsoft Excel; VBA knowledge is a plus.</p><p>Prior experience with <strong>structured securities products</strong> is advantageous.</p><p>Strong written and verbal communication skills, with an ability to manage competing priorities effectively.</p><p>Highly collaborative mindset with strong interpersonal skills and the ability to thrive under pressure.</p><p><br></p><p>This is a unique opportunity to make an immediate impact, contribute to operational excellence, and work within an environment that appreciates initiative and fosters professional development.</p><p><strong>Take the next step in your career journey!</strong> Contact Douglas Rickart at <strong>612-249-0330</strong>, connect with him on LinkedIn, or click <strong>apply now</strong> to express your interest today!</p>
<p><strong>Project Manager – Technology Programs</strong></p><p><strong>Location: </strong>Minneapolis, MN (remote) </p><p><strong>Duration: </strong>50 Week Contract </p><p><strong>Position Summary:</strong></p><p> We are seeking an experienced <strong>Project Manager</strong> to lead and support the successful delivery of complex technology programs and projects. This role requires a strategic thinker with strong leadership skills, capable of managing cross-functional teams and driving initiatives from concept through execution. The ideal candidate will have a proven track record of using data to inform decisions, managing risks, and delivering results in a matrixed environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead or contribute to the development of project scope documents, including charters, Statements of Work (SOW), and business vision documentation, in collaboration with stakeholders.</li><li>Define project timelines, resource requirements, task dependencies, and deliverables to meet business objectives.</li><li>Drive or support capital planning processes, including cost-benefit analyses, business case development, and executive presentations.</li><li>Monitor and document project milestones, deliverables, and outcomes throughout the project lifecycle to ensure alignment with quality standards and stakeholder expectations.</li><li>Develop and implement risk and issue management strategies, ensuring timely resolution and communication.</li><li>Provide leadership and mentorship to project teams; review work products and offer guidance for continuous improvement.</li><li>Foster collaboration across departments and ensure alignment with organizational goals, timelines, and budgets.</li><li>Utilize project management tools and methodologies to track progress, manage resources, and report on project status.</li></ul>
We are looking for a skilled Systems Administrator to manage and support IT infrastructure systems in Bloomington, Minnesota. In this role, you will collaborate with various teams to ensure system reliability, security, and optimal performance. The ideal candidate will have a strong technical background and a proactive approach to maintaining and improving IT systems.<br><br>Responsibilities:<br>• Administer and support IT systems, ensuring uptime and compliance with security best practices.<br>• Collaborate with server engineers, network engineers, and end-user services teams to optimize system performance.<br>• Troubleshoot and resolve network and server issues to minimize disruptions.<br>• Deploy and implement technologies according to industry standards and organizational guidelines.<br>• Serve as a subject matter expert for specific technologies supported by the team.<br>• Monitor, patch, and tune systems to maintain optimal functionality and security.<br>• Install and upgrade applications, infrastructure components, and system patches as required.<br>• Automate routine processes using scripting tools like PowerShell, Python, and Bash.<br>• Present detailed recommendations and solutions to leadership to support decision-making.<br>• Ensure disaster recovery and business continuity strategies are implemented effectively.
<p>We are seeking an experienced and proactive Project Manager to lead and coordinate implementation projects within our Musculoskeletal (MSK) group, supporting programs across physical therapy, occupational therapy, chiropractic, and pain management services.</p><p>In this role, you will oversee end-to-end program and project delivery, working closely with internal teams, clinicians, and external payer partners to ensure successful onboarding, performance tracking, and ongoing operational excellence. You’ll be responsible for managing timelines, risks, and stakeholder communications while driving process consistency across multiple implementations.</p><p>This is an exciting opportunity for a motivated project management professional who thrives in a fast-paced, cross-functional, and client-facing environment.</p><p><br></p><ul><li>Lead and manage MSK program implementations from initiation through completion, ensuring alignment with business goals and timelines.</li><li>Develop and maintain project scope, plans, and charters, including milestones, dependencies, deliverables, and risk mitigation strategies.</li><li>Coordinate and facilitate cross-functional teams (implementation leads, product SMEs, data analysts, and call center operations) to deliver seamless project execution.</li><li>Serve as the primary point of contact for stakeholders, clients, and internal partners — leading calls, tracking progress, sending meeting summaries, and following up on action items.</li><li>Support and track onboarding processes for provider and payer partners, ensuring strong communication and performance management post-implementation.</li><li>Monitor project performance metrics and deliver reports to leadership, identifying opportunities for improvement or escalation.</li><li>Contribute to process optimization and “rinse-and-repeat” implementation models to drive efficiency and consistency across projects.</li><li>May coach or mentor other project team members; lead special projects or initiatives as assigned.</li></ul>
<p>Robert Half is partnering with an industry leading manufacturer in the Twin Cities specializing in custom production and print finishing services. In this role, you’ll serve as a key liaison between customers, sales, and production—managing projects from order initiation through delivery. You’ll ensure that each job meets customer specifications, timelines, and quality expectations while maintaining strong communication across internal and external stakeholders. This is a great opportunity for someone with manufacturing or print industry experience who brings keen attention to detail, enjoys managing projects, and a passion for building lasting customer relationships.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customers throughout the production process, ensuring clear communication and a positive service experience.</li><li>Translate customer requirements and sales details into accurate production orders, coordinating closely with estimating and production teams.</li><li>Review quotes, specifications, and timelines to confirm project accuracy and feasibility prior to production kickoff.</li><li>Oversee the progress of active jobs, tracking milestones and proactively addressing issues that could affect quality, cost, or delivery dates.</li><li>Facilitate smooth scheduling and workflow between departments to maintain on-time, high-quality output.</li><li>Conduct quality reviews and coordinate proofs, samples, or approvals with customers as needed.</li><li>Provide timely updates to customers and internal teams regarding order status, adjustments, or project challenges.</li><li>Generate billing documentation and ensure completed jobs are invoiced accurately.</li><li>Support account management and sales efforts through strong relationship-building and responsive service to promote repeat business.</li><li>Identify process improvements or communication enhancements to strengthen operational efficiency and customer satisfaction.</li></ul><p><br></p><p><br></p>
<p>We are seeking an experienced professional to lead and oversee IT operations and ERP systems management. This role involves strategic leadership, hands-on systems expertise, and collaboration with senior stakeholders to ensure seamless technology operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead IT Operations, including Cybersecurity, ERP, IT Project Management, and Business Analysis.</li><li>Develop and execute technology strategies across various domains such as Cybersecurity, Microsoft 365, Server Management, Network Infrastructure, Data Architecture, and Application stacks.</li><li>Oversee company-wide management of the Epicor Kinetic Cloud ERP system, including report writing, updates, and upgrades.</li><li>Support business reporting processes through tools like SSRS/BAQ and other platforms.</li><li>Manage IT budgets, vendor relationships, and contracts for technology equipment and software.</li><li>Direct network system upgrades and maintain agreements with third-party network providers.</li><li>Provide regular updates on technology status, strategic goals, and progress to executive stakeholders.</li><li>Collaborate with senior leadership on IT budgeting, financial oversight, and invoice approvals.</li><li>Ensure system reliability by performing maintenance events after hours as needed.</li></ul><p><br></p>
<p>Summary:</p><p>Seeking an experienced IT Manager to lead the Cloud Platform team (Azure). Responsible for strategy, design, development, implementation, and operations of cloud infrastructure supporting enterprise applications and development teams. Requires leadership skills, cloud technology expertise, and knowledge of modern DevSecOps practices to deliver secure, scalable, reliable, and cost-effective solutions aligned with the organization's goals.</p><p>Primary Responsibilities:</p><p>Leadership & Team Management:</p><ul><li>Lead and mentor a team of engineers, architects, and DevSecOps specialists.</li><li>Foster innovation, collaboration, and continuous improvement.</li><li>Oversee performance, career development, and resource planning.</li></ul><p>Cloud Platform Strategy & Execution:</p><ul><li>Define and execute cloud platform strategy aligned with business objectives.</li><li>Drive secure, scalable cloud platform solutions with IaC, CI/CD pipelines, and automation.</li><li>Ensure reliability, scalability, security, and cost-efficiency.</li></ul><p>Operational Excellence:</p><ul><li>Monitor and optimize performance, cost, and incident management.</li><li>Build modern DevSecOps practices with automation focus.</li><li>Ensure compliance with security policies and regulations.</li></ul><p>Stakeholder Collaboration:</p><ul><li>Align platform capabilities with business needs.</li><li>Communicate technical strategies to non-technical stakeholders.</li></ul><p>Budget & Vendor Management:</p><ul><li>Manage budgets, cost optimization, and vendor relationships.</li></ul><p>Qualifications:</p><ul><li>Education & Experience: Bachelor’s (Master’s preferred). 7+ years in IT/cloud engineering; 5+ years in leadership.</li><li>Technical Expertise: Azure, IaC, CI/CD, DevSecOps, cloud architecture, and IAM.</li><li>Leadership & Communication: Team management, cross-functional collaboration, and strategy communication.</li></ul><p>Preferred Qualifications:</p><ul><li>Cloud certifications (e.g., Azure).</li><li>Experience in FinOps, internal developer platforms, and Agile/ITIL practices.</li></ul><p><br></p>
We are looking for a dynamic and results-oriented Business Development Officer to drive growth through strategic partnerships and innovative solutions. This role focuses on expanding business opportunities, fostering collaboration, and creating impactful strategies that support the organization's mission. The ideal candidate will excel in building relationships and leading initiatives that enhance community development and financial solutions.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to support organizational growth and strategic objectives.<br>• Develop and maintain partnerships with key stakeholders, including community organizations, financial institutions, and investors.<br>• Lead initiatives to increase the flow of capital and resources, ensuring alignment with the organization's mission.<br>• Collaborate with internal teams to design and implement impactful programs and projects.<br>• Facilitate complex negotiations and agreements to secure funding and expand organizational reach.<br>• Conduct market research and analysis to identify trends and opportunities in community development finance.<br>• Create and execute strategies to enhance fundraising and grant-writing efforts.<br>• Represent the organization at industry events, conferences, and meetings to build visibility and connections.<br>• Manage multiple projects simultaneously, ensuring timely execution and measurable outcomes.<br>• Travel as needed to engage partners and support organizational goals.
