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10 results for Product Support Specialist in Minneapolis, MN

Sales Support

Hamel, MN
onsite
Contract / Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Medina, Minnesota. This role is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will play a vital role in ensuring smooth sales operations, delivering exceptional customer service, and providing essential administrative support. Responsibilities: • Process and manage incoming sales and purchase orders with accuracy and efficiency. • Verify the accuracy of data in orders and make necessary updates as required. • Handle expedited requests for rush orders and ensure timely updates for shipping and sales data. • Collaborate with vendors to negotiate pricing and facilitate smooth communication. • Review pending orders and address specific customer requests to maintain high service standards. • Communicate with the sales team and clients to resolve queries and obtain missing information. • Process payments, send invoices, and provide tracking information to customers. • Assist in managing open sales and purchase orders to ensure operational efficiency. • Prepare quotes for house accounts and support the team with administrative tasks. • Perform data entry related to sales metrics and other essential information.
2026-04-14T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-04-15T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-04-03T00:00:00Z

Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary
26.6 - 30.8 USD / Hourly
The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams. Key Responsibilities • Provide end-to-end client support via a ticketing system for local and remote users• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access• Support Office 365 administration, including user setup and ongoing maintenance• Administer Exchange Online, including mailbox management and licensing• Manage Intune and mobile device administration for laptops, tablets, and phones• Support current and legacy Windows operating systems• Administer Active Directory and Group Policy in a multi-domain organization• Perform computer imaging, deployment, and lifecycle support• Add, configure, and maintain workstations, laptops, and mobile devices• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN• Respond to system alerts and provide coverage for senior systems administration functions as needed• Support conference room audio and video technology• Assist with building security systems and local network connectivity in coordination with IT• Support network printers and office automation systems• Provide mobile device and endpoint support for both office-based and remote users
2026-04-14T00:00:00Z

Video Content Specialist

Cottage Grove, MN
onsite
Temporary
42.75 - 49.5 USD / Hourly
We are looking for a talented Video Content Specialist to join our team in Cottage Grove, Minnesota. In this long-term contract role, you will play a key part in creating compelling video content by leveraging your expertise in scripting, filming, editing, and post-production. This position requires a strong creative vision and technical proficiency to deliver high-quality videos that align with brand standards and project goals. Responsibilities: • Develop and execute video projects from concept to completion, including scripting, filming, and editing. • Plan and manage both studio and onsite video shoots, ensuring smooth coordination with other teams and stakeholders. • Edit video content using advanced tools like Adobe Premiere Pro, Final Cut Pro, and After Effects to achieve high-quality results. • Ensure all video outputs adhere to brand guidelines and meet project objectives. • Collaborate with creative teams to brainstorm and implement innovative video strategies. • Perform post-production tasks, such as color correction, sound editing, and adding visual effects. • Optimize videos for digital platforms, ensuring compatibility and engagement. • Maintain and manage video equipment to ensure readiness for production. • Stay updated on industry trends and incorporate them into video projects. • Troubleshoot technical issues during production and editing processes.
2026-04-06T00:00:00Z

Supply Chain Specialist

Saint Paul, MN
onsite
Temporary
38 - 44 USD / Hourly
We are looking for a dedicated Supply Chain Specialist to join a team on a contract basis in Saint Paul, Minnesota. In this role, you will focus on sourcing commercial real estate across multiple locations while managing various aspects of supply chain operations. This is a contract position lasting 2-3 months and offers an excellent opportunity to contribute to a dynamic manufacturing environment. Responsibilities:• Coordinate and oversee sourcing efforts for commercial real estate in multiple regions to meet project goals.• Manage procurement activities, including generating and adjusting purchase orders to ensure timely delivery of materials.• Monitor supply chain operations and respond to shortages, delays, and production schedule changes.• Communicate regularly with stakeholders to provide updates on supply chain performance and status.• Work collaboratively with cross-functional teams to enhance cost efficiency, quality, and delivery timelines.• Analyze supplier contracts and ensure compliance with agreed terms and organizational standards.• Administer supplier agreements and address any deviations to maintain smooth operations.• Identify opportunities for improvement by analyzing costs of materials and labor.• Ensure adherence to relevant laws, regulations, and company policies.• Perform other assigned duties and support additional projects as needed.
2026-04-17T00:00:00Z

Help Desk/Desktop Support Analyst

Plymouth, MN
onsite
Temporary
24 - 31 USD / Hourly
The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.Day-to-Day Responsibilities• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations • Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience• Assist senior team members with minor system configurations or enhancements requested by the business• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users• Collaborate effectively within a team environment while maintaining a strong customer service mindset
2026-04-08T00:00:00Z

Help Desk/Desktop Support Analyst

Mendota Heights, MN
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team. Responsibilities:• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.• Set up new workstations, including hardware configuration and software installation.• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.• Configure and register mobile devices in Intune to ensure compliance and functionality.• Assist with new user onboarding by setting up devices and ensuring access to required systems.• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.• Collaborate with team members to address complex technical issues and provide timely resolutions.• Ensure all technical support is delivered in accordance with company policies and best practices.
2026-04-16T00:00:00Z

Information Technology, Support

Minneapolis, MN
onsite
Temporary
22 - 26 USD / Hourly
We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions. Responsibilities: • Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms. • Research, assess, and resolve incidents and service requests efficiently. • Deliver exceptional customer service while maintaining a customer-first mindset. • Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction. • Manage escalations from external service providers to ensure timely resolution. • Update standard operating procedures and service documentation to reflect current practices. • Monitor and report on key performance metrics to maintain high-quality service standards. • Collaborate cross-functionally to address technical challenges and improve processes.
2026-03-31T00:00:00Z

Web Content Specialist

Eden Prairie, MN
remote
Temporary
28.5 - 33 USD / Hourly
We are looking for a meticulous and self-motivated Web Content Specialist to join our team on a contract basis. In this role, you will play a key part in updating and maintaining web content to ensure accuracy and relevance for the upcoming season. This position is based in Eden Prairie, Minnesota. Responsibilities: • Update and maintain web content using Adobe Experience Manager (AEM) to ensure accuracy and consistency. • Transfer content from Excel spreadsheets into the content management system with precision. • Review and verify updates to ensure they align with existing content and maintain quality. • Identify and resolve any discrepancies or errors in web pages during the update process. • Collaborate with team members to ensure project timelines and goals are met. • Utilize strong attention to detail to ensure all updates are accurate and error-free. • Conduct periodic quality checks to ensure the website remains up-to-date and functional. • Work independently and efficiently while managing multiple tasks and priorities. • Communicate effectively with stakeholders to address any content-related concerns. • Follow established guidelines and best practices for web content management.
2026-04-10T00:00:00Z