<p>We are looking for a dedicated IT Support Specialist to join our team in Brooklyn Park, Minnesota.</p><p>In this role, you will provide comprehensive technical support to ensure seamless operations across devices, systems, and collaboration tools. Your focus will be on delivering excellent customer service while troubleshooting issues and contributing to the overall improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for devices, operating systems, collaboration tools, productivity software, and endpoint security systems.</p><p>• Coordinate onboarding and offboarding processes, including equipment setup and access provisioning for new and departing employees.</p><p>• Manage incident lifecycles from intake to resolution, ensuring clear and timely communication with users.</p><p>• Collaborate with engineering and enterprise application teams to address escalated issues and perform root cause analysis.</p><p>• Maintain local inventory by conducting audits, managing IT procurement, and overseeing stockroom operations.</p><p>• Support hardware lifecycle management, including imaging, deployment, asset tracking, and returns.</p><p>• Ensure functionality of audio-visual systems in meeting spaces and collaboration rooms.</p><p>• Participate in IT initiatives, such as software rollouts, system migrations, and compliance-related activities.</p><p>• Contribute to change, problem, and incident management processes, prioritizing customer satisfaction and service quality.</p>
<p>IT Support Specialist to serve as the first point of contact for technical assistance. This role supports hardware, software, phones, mobile devices, printers, and network systems, ensuring smooth operations and excellent service across all levels of the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide 24/7 help desk support to local and remote users.</li><li>Troubleshoot and resolve issues with desktops, servers, applications, phones, networks, and printers.</li><li>Install, configure, upgrade, and repair hardware and software.</li><li>Maintain IT inventory and documentation.</li><li>Coordinate with vendors for unresolved issues.</li><li>Support IT projects, upgrades, and audits.</li><li>Deliver tailored IT training to users.</li><li>Monitor and respond to PC/LAN issues.</li><li>Onboarding<strong>:</strong> Set up accounts, configure hardware, and conduct IT orientation.</li><li>Offboarding<strong>:</strong> Disable access, recover and reimage devices, ensure data security.</li></ul><p>Interested candidates should contact Sally Lander @ 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).</p>
<p>We are looking for dedicated Support Desk Technicians to join our client in the west, Minnesota metro for a variety of shifts. In this long-term contract position, you will play a crucial role in providing exceptional customer support while handling technical inquiries and administrative tasks. Responsibilities:</p><ul><li>Deliver outstanding customer service by addressing technical concerns and resolving issues promptly.</li><li>Create and manage tickets within the system to ensure accurate tracking of customer inquiries.</li><li>Schedule and coordinate meetings as necessary to facilitate project tasks and communications.</li><li>Perform data entry tasks and update customer profiles to maintain accurate records.</li><li>Provide basic troubleshooting support for hardware and software issues.</li><li>Handle inbound telephone calls and manage multi-line phone systems efficiently.</li><li>Collaborate with team members to ensure smooth execution of daily operations.</li><li>Maintain an attentive and courteous demeanor in all customer interactions.</li></ul>
<p>We are looking for a proactive and resourceful PC Technician to join our team in Minneapolis, Minnesota. This is a long-term contract opportunity within the printing and publishing industry, offering a dynamic environment where priorities can shift quickly. The ideal candidate will provide exceptional technical support for hardware, software, and connectivity issues while working onsite Monday through Thursday and remote on Friday. </p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive technical support for Windows 11 systems and occasional Mac OS devices, ensuring smooth functionality across the organization.</p><p>• Manage hardware installations, upgrades, and replacements, including Dell Latitude laptops, monitors, and peripherals.</p><p>• Provide support for Office 365 accounts, troubleshooting issues and addressing user needs effectively.</p><p>• Resolve printer and network connectivity issues, ensuring minimal disruption to workflows.</p><p>• Set up workstations for new hires, including physical tasks such as moving and installing equipment.</p><p>• Research and resolve complex technical problems with a driven, solutions-oriented approach.</p><p>• Collaborate with employees at all organizational levels to address technical concerns and deliver exceptional service.</p><p>• Assist with minimal support for Apple devices, including iPads and MacBook Pros.</p><p>• Adapt quickly to changing priorities and tasks, maintaining a positive and outgoing attitude.</p><p>• Participate in team initiatives, including Dynamics rollout, to enhance workplace efficiency.</p>
We are seeking a ServiceNow Support Specialist to assist with managing and resolving user inquiries via the ServiceNow platform. Key Responsibilities: Respond to and resolve ServiceNow tickets related to training inquiries Troubleshoot platform issues and escalate complex problems Provide guidance on ServiceNow usage Support administrative tasks such as printing/shipping materials and coordinating room logistics Top 3 Requirements: Proven experience using ServiceNow (SNOW) Strong sense of urgency and responsiveness Excellent communication skills Ideal Candidate: A detail-oriented, customer-focused detail oriented with a background in IT service management tools and a proactive approach to problem-solving.
<p>Robert Half in Minneapolis is seeking an Accounts Payable Specialist! The Accounts Payable Specialist will be expected to handle high volume matching, batching and coding invoices. Other responsibilities include processing expense reports, updating and reconciling sub-ledger to the general ledger and processing checks.</p><p> </p><p>Major responsibilities</p><p> </p><p>- Complete full-cycle A/P</p><p> </p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p> </p><p>- Provide support to internal business partners</p><p> </p><p>- Provide administrative assistance to the AP/Finance Department</p><p> </p><p>- Execute additional tasks as needed</p><p> </p><p>- Assist with internal and external audits as needed</p><p> </p><p>- Open, organize, and distribute department mail daily</p><p> </p><p>- Maintain proper storage of invoices, checks, and other documents by organizing, logging, scanning, and filing them</p><p> </p><p>- Validate, record and send checks, including expediting special handling</p>
We are looking for a dedicated Marketing Automation Specialist to join our team on a long-term contract basis. This hybrid role in Minneapolis, Minnesota, offers the opportunity to create and manage impactful marketing automation campaigns using HubSpot. The ideal candidate will combine technical proficiency with creative problem-solving to drive lead engagement and business growth.<br><br>Responsibilities:<br>• Manage and optimize HubSpot workflows, including lead scoring, segmentation, and automated campaigns.<br>• Collaborate with sales and marketing teams to develop strategies that support lead generation and pipeline goals.<br>• Create and maintain dashboards and reports to monitor campaign effectiveness and key performance metrics.<br>• Conduct A/B testing to improve engagement rates and conversion outcomes.<br>• Ensure seamless integration between HubSpot and other systems, such as Salesforce, to enhance data accuracy and efficiency.<br>• Develop compelling email marketing campaigns, including copywriting and audience targeting.<br>• Leverage tools like Google Ads and Google Analytics to bolster digital marketing efforts.<br>• Stay updated on industry trends and emerging technologies to refine marketing automation strategies.<br>• Provide training and support to team members on HubSpot functionalities and best practices.
<p>We are looking for a <strong>Senior Contracts Specialist</strong> to support our client in the software space. This role is hybrid based in Bloomington, MN and provides<strong> long-term, contract employment.</strong></p><p><br></p><p>What you’ll be doing...</p><p>• Coordinates the review and processing of standard contracts that originate in the field including the final execution of the contract document and related placement of documents in Salesforce for reference.</p><p>• Reviews and assesses client contract documents for new services which often require non-routine contract management.</p><p>• Establishes framework for administering non-standard contracts to ensure compliance with contractual terms and conditions, company policies and client expectations.</p><p>• Understands and assesses implications of legal and commercial contract terms on proper revenue recognition criteria.</p><p>• Works closely with Sales, Finance, Legal, and other internal teams in preparing 3rd party contracts related to the company’s sales activities, which includes modifying language in contracts to track company’s established business and legal policies.</p><p>• Independently analyzes unusual contractual requirements and applies knowledge of company policies and procedures to produce contract documents that meet high standards of legal protection.</p><p>• Provides guidance to other Contracts staff as well as the Sales team on contract administration processes.</p><p>• Periodically reviews and assesses vendor/supplier contract documents.</p><p>• Performs other duties, as assigned.</p>
<p>Are you a driven professional looking to make an impact in a dynamic and collaborative environment? We are seeking an experienced <strong>Senior Business Analyst</strong> to support and optimize our internal business processes, with a focus on Salesforce enhancements within key business functions. If you're passionate about leveraging technology to drive operational success and enjoy working with cross-functional teams, this role may be a perfect fit for you.</p><p><br></p><p><strong>Summary</strong></p><p>As a Senior Business Analyst, you will act as a strategic partner to internal teams, gathering and analyzing functional and non-functional requirements for internal products, processes, and strategies. This role primarily centers on customizations and enhancements to Salesforce solutions across sales, account management, client support, contracts, and finance operations.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with leadership to understand strategic goals, business objectives, and team interactions with Salesforce.</li><li>Support functional business analysts by resolving complex Salesforce lead-to-cash issues.</li><li>Evaluate how new go-to-market models impact Salesforce lead-to-cash processes.</li><li>Identify operational bottlenecks and gather business requirements for Salesforce improvements.</li><li>Collect end-user feedback to facilitate continuous product enhancement.</li><li>Develop and align Salesforce enhancement roadmaps with organizational objectives.</li><li>Partner with Information Systems teams to conduct user acceptance testing and make release readiness decisions.</li><li>Build strong relationships across functions and align updates with other team members’ initiatives.</li><li>Support ad hoc projects and contribute to additional strategic initiatives as needed.</li></ul><p><br></p>
<p>A well-established intellectual property law firm, founded in 1995, is dedicated to providing exceptional service to innovators seeking to protect their ideas. The firm is seeking a highly qualified Patent Attorney with a background in electrical engineering to join their dynamic team of legal and technical professionals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and prosecute U.S. and international patent applications for advanced electrical, software, and electro-mechanical technologies.</li><li>Perform freedom-to-operate and prior art searches.</li><li>Conduct patentability, validity, and infringement analyses, including preparing legal opinions.</li><li>Collaborate with inventors, engineers, and internal legal teams to transform technical innovations into strong legal protections.</li><li>Manage a sophisticated patent docket independently.</li><li>Handle additional responsibilities pertaining to client and administrative needs.</li></ul><p><br></p>
<p>A well-established and growing intellectual property law firm, known for its commitment to protecting innovation, is seeking a skilled <strong>Patent Attorney</strong> with a <strong>Mechanical Engineering background</strong> to join their collaborative team. If you are passionate about working with cutting-edge technologies in mechanical and electro-mechanical systems while delivering exceptional client service, this role may be the perfect fit.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and prosecute U.S. and international patent applications for intricate mechanical and electro-mechanical systems.</li><li>Conduct patentability assessments, prior art searches, validity analyses, infringement analyses, and freedom-to-operate opinions.</li><li>Build and implement effective intellectual property strategies, including patent portfolio management and risk evaluations.</li><li>Collaborate closely with inventors, engineers, and legal colleagues to turn innovative concepts into high-quality patent applications.</li><li>Manage a sophisticated patent docket independently while meeting deadlines.</li><li>Conduct client consultations, provide legal insights, and undertake administrative duties as needed.</li></ul><p><br></p>
<p>Robert Half is seeking a Graphic Design Specialist to join our client’s Creative & Digital team. In this role, you will be responsible for creating visually compelling, multi-channel content to support marketing programs and products within the cardiovascular portfolio. Be part of a collaborative and innovative team that values creativity and bold ideas while working on impactful projects that shape marketing strategies and enhance brand visibility.</p><p><br></p><p><strong>Location</strong>: Mounds View, MN (Onsite 3 days/week)</p><p><strong>Duration</strong>: 12-month contract</p><p><strong>Hours</strong>: 9am-5pm (40 hours/week)</p><p><strong>Pay Rate</strong>: $25-30/hour</p><p><br></p><p><strong>Overview:</strong></p><p>This is an exciting opportunity to work on impactful projects within the medical technology space and contribute to the development of content that informs, inspires, and engages target audiences. You’ll collaborate with cross-functional partners to bring concepts to life through innovative designs that meet strategic objectives and elevate brand presence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as an in-house creative expert, producing high-quality, brand-aligned content for print, digital, and social platforms.</li><li>Design engaging, visually consistent layouts, using typography, imagery, video, and motion graphics to elevate storytelling.</li><li>Participate in project input sessions and brainstorming meetings, collaborating closely with the Art Director.</li><li>Deliver bold, clean, and creative content that adheres to visual brand guidelines and complies with regulatory standards.</li><li>Oversee design projects from concept through completion, ensuring deadlines and quality standards are met.</li><li>Manage multiple priorities and requests simultaneously while maintaining attention to detail.</li><li>Partner with the Project Management team to align on timelines and deliverables.</li><li>Work closely with internal cross-functional partners to create targeted and relevant content.</li><li>Collaborate with Creative and Marketing Communication teams to produce impactful designs quickly and efficiently.</li><li>Maintain open, professional communication with project stakeholders and team members.</li><li>Ensure accuracy and consistency by adhering to brand guidelines and proofing processes.</li><li>Manage design files and branded assets according to internal organization standards.</li></ul>
<p>A leading healthcare technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic role offers the opportunity to guide a high-performing group through a period of transition, drive operational improvements, and shape future support practices.</p><p><br></p><p>• Evaluate and optimize Freshdesk usage, especially queue setup and AI support features.</p><p>• Enhance client self-service capabilities using AI and data trend analysis.</p><p>• Lead and provide work direction to the service desk team.</p><p>• Act as a voice in incident response, including serving as incident commander when needed.</p><p>• Implement ITIL-aligned processes and best practices.</p><p>• Assess current support structure and recommend operational changes.</p>
<ul><li>Provide exceptional customer support through inbound and outbound communication channels, including phone, email, and live chat.</li><li>Resolve customer inquiries, complaints, and issues promptly and effectively to ensure high levels of satisfaction.</li><li>Maintain a positive and professional demeanor when interacting with clients and colleagues.</li><li>Update customer accounts and process orders, returns, or adjustments accurately using CRM systems.</li><li>Collaborate with other departments to address complex customer challenges and ensure seamless service delivery.</li><li>Identify opportunities to upsell products or services and educate customers on additional offerings.</li><li>Understand and adhere to company policies, procedures, and quality standards.</li><li>Track and document customer interactions to compile useful data for process improvements and reporting metrics.</li><li>Strive to meet or exceed performance targets in areas such as response time, resolution time, and customer satisfaction scores.</li><li>Adapt to new tools, technologies, and workflows as they evolve in the customer service operation.</li></ul><p><br></p>
<p>Summary:</p><p>Seeking an experienced IT Manager to lead the Cloud Platform team (Azure). Responsible for strategy, design, development, implementation, and operations of cloud infrastructure supporting enterprise applications and development teams. Requires leadership skills, cloud technology expertise, and knowledge of modern DevSecOps practices to deliver secure, scalable, reliable, and cost-effective solutions aligned with the organization's goals.</p><p>Primary Responsibilities:</p><p>Leadership & Team Management:</p><ul><li>Lead and mentor a team of engineers, architects, and DevSecOps specialists.</li><li>Foster innovation, collaboration, and continuous improvement.</li><li>Oversee performance, career development, and resource planning.</li></ul><p>Cloud Platform Strategy & Execution:</p><ul><li>Define and execute cloud platform strategy aligned with business objectives.</li><li>Drive secure, scalable cloud platform solutions with IaC, CI/CD pipelines, and automation.</li><li>Ensure reliability, scalability, security, and cost-efficiency.</li></ul><p>Operational Excellence:</p><ul><li>Monitor and optimize performance, cost, and incident management.</li><li>Build modern DevSecOps practices with automation focus.</li><li>Ensure compliance with security policies and regulations.</li></ul><p>Stakeholder Collaboration:</p><ul><li>Align platform capabilities with business needs.</li><li>Communicate technical strategies to non-technical stakeholders.</li></ul><p>Budget & Vendor Management:</p><ul><li>Manage budgets, cost optimization, and vendor relationships.</li></ul><p>Qualifications:</p><ul><li>Education & Experience: Bachelor’s (Master’s preferred). 7+ years in IT/cloud engineering; 5+ years in leadership.</li><li>Technical Expertise: Azure, IaC, CI/CD, DevSecOps, cloud architecture, and IAM.</li><li>Leadership & Communication: Team management, cross-functional collaboration, and strategy communication.</li></ul><p>Preferred Qualifications:</p><ul><li>Cloud certifications (e.g., Azure).</li><li>Experience in FinOps, internal developer platforms, and Agile/ITIL practices.</li></ul><p><br></p>
We are looking for a dynamic and results-oriented Business Development Officer to drive growth through strategic partnerships and innovative solutions. This role focuses on expanding business opportunities, fostering collaboration, and creating impactful strategies that support the organization's mission. The ideal candidate will excel in building relationships and leading initiatives that enhance community development and financial solutions.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to support organizational growth and strategic objectives.<br>• Develop and maintain partnerships with key stakeholders, including community organizations, financial institutions, and investors.<br>• Lead initiatives to increase the flow of capital and resources, ensuring alignment with the organization's mission.<br>• Collaborate with internal teams to design and implement impactful programs and projects.<br>• Facilitate complex negotiations and agreements to secure funding and expand organizational reach.<br>• Conduct market research and analysis to identify trends and opportunities in community development finance.<br>• Create and execute strategies to enhance fundraising and grant-writing efforts.<br>• Represent the organization at industry events, conferences, and meetings to build visibility and connections.<br>• Manage multiple projects simultaneously, ensuring timely execution and measurable outcomes.<br>• Travel as needed to engage partners and support organizational goals.
<p>We are looking for an experienced Database Technology Manager to lead the design, development, and integration of data systems in a manufacturing environment. This role will focus on managing a small team of developers, ensuring seamless data flow between systems, and delivering high-quality analytics solutions. Based in Saint Paul, Minnesota, this position offers the opportunity to work with cutting-edge technologies to support business operations and decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of developers responsible for integrating internal and third-party systems.</p><p>• Organize and delegate development tasks to ensure timely delivery of effective solutions.</p><p>• Oversee the architecture, implementation, and maintenance of the company's DataMart using advanced Azure services.</p><p>• Monitor and optimize data pipelines in Azure Data Factory to guarantee data accuracy and efficiency.</p><p>• Drive integration efforts to ensure consistent and complete financial and operational data.</p><p>• Develop and maintain Power BI dashboards, datasets, and reports to support various business units.</p><p>• Guide automation efforts by creating scripts and utilities using languages such as C#, PowerShell, JavaScript, and Python.</p><p>• Establish and enforce data governance standards, including documentation and quality control processes.</p><p>• Collaborate with IT security teams to maintain data access controls and compliance standards.</p><p>• Partner with business units to translate their needs into technical solutions and provide training on analytics tools. </p>
