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4 results for Operations Specialist in Minneapolis, MN

Operations Specialist

Minneapolis, MN
remote
Temporary to Hire
22 - 23 USD / Hourly
We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively. Responsibilities:• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.
2026-08-11T00:00:00Z

Operations Specialist

Minneapolis, MN
onsite
Temporary / Contract
23 - 24 USD / Hourly
We are looking for an Operations Specialist to support day-to-day business operations for a service-focused organization in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who can coordinate administrative and facilities-related activities while helping maintain efficient support processes across the team. The role calls for sound judgment, strong organizational skills, and the ability to work effectively in a fast-paced environment. Responsibilities: • Coordinate operational and office support activities to help maintain smooth daily business functions. • Track service levels and performance results within call center and customer support environments, identifying areas that need attention. • Assist with analysis of operational issues and help evaluate business impact to support informed decision-making. • Manage relationships with external vendors, including follow-up on services, supplies, and routine facility needs. • Oversee office supply inventory and place orders to ensure teams have the materials required for daily work. • Support facilities planning and workspace coordination to help maintain an organized and functional office environment. • Contribute to operational reporting and documentation related to consumer banking or credit card support processes. • Use critical thinking to resolve administrative and operational challenges while escalating more complex concerns when needed.
2026-08-17T00:00:00Z

Training Specialist

Saint Paul, MN
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
Sales Learning & Development SpecialistThe Sales Learning & Development Specialist supports sales onboarding, training, instructional design, eLearning development, and LMS administration for field sales teams. Partnering with sales leadership, training leaders, and subject matter experts, this role translates business needs into engaging, scalable learning solutions that drive productivity, accelerate onboarding, and support continuous development. Key ResponsibilitiesSales Training & Event Support<ul><li>Support the planning and execution of sales training events, meetings, and learning programs, including agendas, materials, communications, and facilitator resources.</li><li>Collaborate with presenters and subject matter experts to improve learning objectives, content flow, activities, and participant engagement.</li><li>Assist with training initiatives related to new products, processes, tools, and technology rollouts.</li></ul>Field Onboarding<ul><li>Develop and maintain role-based onboarding programs and learning paths for sales teams.</li><li>Create scalable self-paced learning resources that reduce reliance on one-on-one training while enhancing the learner experience.</li><li>Coordinate onboarding logistics, materials, and cohort-based learning sessions; facilitate training as needed.</li></ul>Instructional Design & eLearning Development<ul><li>Partner with stakeholders to assess learning needs, define objectives, and recommend effective learning solutions.</li><li>Transform sales, product, process, and technology content into learner-focused training using instructional design and adult learning principles.</li><li>Design and develop eLearning courses, job aids, facilitator guides, participant materials, assessments, reference tools, and presentation content.</li><li>Build and update asynchronous learning using established templates, standards, and authoring tools.</li><li>Ensure learning content is accurate, consistent, user-friendly, and aligned with business objectives while maintaining organized source files and version control.</li></ul>Learning Management System (LMS) Administration<ul><li>Manage course setup, content uploads, enrollments, assignments, completion tracking, and user support within the LMS.</li><li>Conduct quality assurance testing on learning content and LMS functionality prior to launch.</li><li>Generate standard and ad hoc reporting on training participation, completion rates, and learning activity.</li><li>Maintain the learning catalog and support the ongoing review, update, and retirement of training content.</li></ul>
2026-08-18T00:00:00Z

Release of Information Specialist

Hudson, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Release of Information Specialist to join our team that is based in Henderson, NV. The Release of Information Specialist role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The Release of Information Specialist will play a pivotal role in ensuring smooth workflows and collaboration across teams. Responsibilities:• Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.• Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.• Maintain a detailed log of released records and ensure confidentiality throughout the process.• Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.• Ensure quality and accuracy in every step of the record release process.
2026-08-11T00:00:00Z