We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. This role offers the opportunity to make a difference in the healthcare industry by providing exceptional support and service to patients and customers. If you thrive in a fast-paced environment and have a passion for helping others, this position may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues with professionalism and empathy.<br>• Maintain accurate and timely documentation of interactions with patients and clients using internal systems.<br>• Assist in scheduling appointments, processing authorizations, and managing claims to ensure seamless service delivery.<br>• Adhere to established performance standards, including metrics for accuracy, quality, and attendance.<br>• Provide support to colleagues and supervisors by handling paperwork and resolving patient-related concerns.<br>• Identify potential financial, medical, or legal risks during customer interactions and follow appropriate protocols.<br>• Translate verbal information into clear and concise written documentation according to company guidelines.<br>• Act as a patient advocate by exchanging complex and sensitive information to facilitate care and support.<br>• Utilize Microsoft Office Suite and other tools effectively to manage daily tasks and responsibilities.<br>• Ensure compliance with company policies and procedures while delivering services within established timeframes.
<p>We are looking for a skilled Billing Specialist to join a dynamic and detail-oriented services team in Minneapolis, Minnesota. This role is ideal for individuals with a background in accounts receivable and billing processes who are eager to contribute to a stable and growing organization. The position offers flexibility with remote work options three days per week and includes a competitive benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing activities to ensure timely and accurate invoicing for clients.</p><p>• Perform accounts receivable functions, including tracking, reporting, and resolving discrepancies.</p><p>• Utilize financial software, such as Aderant and Costpoint, to process invoices and maintain records.</p><p>• Communicate with customers to address inquiries or issues related to billing and payments.</p><p>• Collaborate with internal teams to streamline billing processes and improve efficiency.</p><p>• Monitor account balances and follow up on overdue payments to ensure timely collection.</p><p>• Export and analyze customer service data to support billing operations.</p><p>• Generate regular financial reports to provide insights on billing and accounts receivable performance.</p><p>• Assist with implementing improvements to billing systems and workflows.</p><p>• Ensure compliance with company policies and industry standards in all billing activities.</p>
<p>Are you interested in developing a career in finance as a Billing Clerk? If you have strong attention to detail and a knack for prioritizing and organizing your workload, this job might be the one for you. Robert Half has a Billing Clerk opportunity available with a flourishing company so call today if you're a motivated professional eager to get your career off the ground. This Billing Clerk position will consist of reviewing bills and performing data entry into spreadsheets and accounting software. This position for a temporary / contract to hire Billing Clerk is based in the Roseville, MN area.</p><p> </p><p>What you get to do every single day:</p><p>- Investigate, process, and evaluate bills or invoices for services rendered</p><p>- Work closely with other functional teams to ensure data quality and accuracy</p><p>- Evaluate billing documents and other data for accuracy and completeness, obtain missing or correct data when necessary</p><p>- Build financial controls and procedures</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Robert Half's Contract Finance & Accounting team is looking for a Billing Clerk to take on an exciting job opportunity! The Billing Clerk will be responsible for creating invoices and credit memos, issuing them to customers and updating customer files. This position is located in Minneapolis.</p><p> </p><p>Responsibilities:</p><p> </p><p>- Issue invoices to customers</p><p>- Issue monthly customer statements</p><p>- Update customer files with issued invoices</p><p>- Process credit memos</p><p>- Update the customer master file with contact information</p><p>- Enter invoices into customer invoicing web sites</p>
We are offering an exciting opportunity for a Billing Analyst in Plymouth, Minnesota. As a Billing Analyst, you will be involved in a variety of tasks, including processing credit applications, maintaining customer records, and managing customer inquiries. You will also be tasked with monitoring customer accounts and taking the necessary action when required. <br><br>Responsibilities <br>• Efficiently handle customer credit applications<br>• Keep customer credit records up-to-date and accurate<br>• Resolve customer inquiries in a timely and detail oriented manner<br>• Monitor and manage customer accounts to ensure they remain in good standing<br>• Utilize accounting software systems effectively for various billing functions<br>• Generate and distribute billing statements using billing software<br>• Handle accounts receivable and ensure all payments are processed accurately<br>• Use Microsoft Dynamics 365 Business Central for various accounting functions<br>• Operate Aderant and ADP - Financial Services for financial tracking and reporting<br>• Implement the 'About Time' system for time management and billing purposes.
We are looking for a detail-oriented Billing Analyst to join our team in Hopkins, Minnesota. This Contract-to-permanent position offers an excellent opportunity to contribute to the construction billing process during its busiest time of the year. The role requires a strong ability to manage high-volume billing tasks, ensure accuracy, and work collaboratively with project teams.<br><br>Responsibilities:<br>• Process billing for completed construction projects, ensuring all invoices are accurate and finalized.<br>• Collaborate closely with construction coordinators to manage billing tasks and verify project completion details.<br>• Handle change orders and incorporate them into billing documentation in a timely manner.<br>• Learn and apply specific billing methods, such as 3C and 4C processes, to meet project requirements.<br>• Maintain precision and attention to detail in all billing activities, including recurring customer accounts.<br>• Utilize Global Edge software for billing operations and perform data entry with provided templates.<br>• Train on construction billing processes to adapt quickly and support the team efficiently.<br>• Ensure compliance with contractual billing agreements and prepare detailed billing statements.<br>• Assist with accounts receivable tasks to ensure timely payments and proper documentation.<br>• Address customer inquiries related to billing and resolve discrepancies effectively.
<p>We are looking for a detail-oriented Medical Records Clerk to work onsite in Waconia, Minnesota. In this long-term contract role, you will play a critical part in managing and safeguarding patient medical records while ensuring compliance with all administrative and legal standards. This position offers an excellent opportunity to contribute to a dynamic healthcare environment and support patient care through effective record management.</p><p><br></p><p>Responsibilities:</p><p>• Organize, process, and maintain hospital and clinic patient records in compliance with medical, administrative, and regulatory standards.</p><p>• Utilize electronic health record (EHR) systems to access, update, and manage patient information efficiently.</p><p>• Review medical records to ensure they are complete, accurate, and adhere to established guidelines.</p><p>• Retrieve patient records promptly for healthcare professionals, including physicians, nurses, and technicians.</p><p>• Protect the confidentiality and privacy of medical records, adhering to strict security protocols.</p><p>• Respond to information requests from patients, physicians, and other authorized parties while maintaining confidentiality.</p><p>• Provide clerical support such as typing, filing, correspondence management, and scheduling appointments.</p><p>• Assist and train other staff members in effective record-keeping practices.</p><p>• Prepare detailed reports and statistical summaries as required.</p><p>• Follow all health and safety regulations to maintain a secure and compliant work environment.</p>
We are looking for a skilled Billing Analyst to join our team in New Hope, Minnesota. This is a long-term contract opportunity within the manufacturing industry, offering the chance to work on critical billing systems and drive operational improvements. The role focuses on supporting a system migration and ensuring efficient billing processes while collaborating with cross-functional teams. <br> Responsibilities: • Oversee the migration of billing operations from a legacy Vertex system to the advanced O-Series platform, ensuring accuracy and efficiency. • Train and mentor the billing team on the utilization of Vertex O-Series, including adjustments, renewal processes, and invoice generation. • Collaborate with IT and other departments to address testing challenges and streamline system implementation. • Troubleshoot billing discrepancies, resolve invoice processing issues, and ensure data reconciliation accuracy. • Perform month-end tie-outs to ensure proper accounting and reporting procedures are followed. • Analyze current billing workflows and recommend improvements to optimize efficiency and system usage. • Act as the subject matter expert for Vertex O-Series and Oracle functionalities, providing guidance and promoting best practices. • Support renewal campaigns and certificate management within the billing system. • Coordinate with team members to manage various invoice channels effectively and ensure smooth operations.
