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10 results for Customer Service Manager in Milford, CT

Customer Service Representative

Bridgeport, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge.Key Responsibilities<ul><li>Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge.</li><li>Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge.</li><li>Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge.</li><li>Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge.</li><li>Provide administrative support, including scheduling appointments and assessments. Based on general knowledge.</li><li>Assist with intake processes for new clients. Based on general knowledge.</li><li>Manage emails and general office communications. Based on general knowledge.</li></ul>Qualifications<ul><li>Previous service coordination experience required. Based on general knowledge.</li><li>Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge.</li><li>Proficiency in Microsoft Office Suite required. Based on general knowledge.</li><li>Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge.</li></ul>Top Soft Skills<ul><li>Empathetic and patient approach when assisting others. Based on general knowledge.</li><li>Clear and professional communication skills, both verbal and written. Based on general knowledge.</li><li>Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Patterson, NY
onsite
Temporary to Hire
18 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily client and order-related activities in Patterson, New York. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized, and enjoys helping customers through each stage of the ordering process. The person in this role will handle service requests, enter and track orders accurately, and work closely with internal teams to ensure a smooth customer experience. Responsibilities: • Respond to customer inquiries by phone, email, or other communication channels with professionalism and timely follow-up. • Process incoming orders with accuracy, verifying details and entering information into internal systems. • Monitor order status and provide customers with updates regarding timelines, changes, or potential issues. • Resolve routine service concerns by identifying solutions and coordinating with the appropriate departments when needed. • Maintain clear and accurate records of customer interactions, requests, and order activity. • Support customers with product, service, and account-related questions to ensure a positive experience. • Work with internal teams to address discrepancies, improve response times, and keep transactions moving efficiently.
2026-07-01T00:00:00Z

Customer Service Representative

Westbrook, CT
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
osition OverviewWe are seeking a professional, customer-focused Customer Service Representative to join our team. This individual will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience with every interaction. The ideal candidate is a strong communicator, organized, and committed to delivering excellent service.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, chat, or in person</li><li>Resolve customer concerns in a timely, courteous, and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Escalate complex issues to the appropriate department as needed</li><li>Follow up with customers to confirm issue resolution and satisfaction</li><li>Support team goals related to response time, quality, and customer satisfaction</li></ul>Qualifications<ul><li>Prior customer service, call center, or administrative support experience preferred</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Proficiency with Microsoft Office and customer relationship management systems</li><li>Strong attention to detail and organizational skills</li></ul>Preferred Qualifications<ul><li>Experience working in a high-volume customer support environment</li><li>Bilingual skills are a plus</li><li>Familiarity with CRM platforms and order entry systems</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Shelton, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge.Key Responsibilities<ul><li>Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge.</li><li>Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge.</li><li>Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge.</li><li>Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge.</li><li>Provide administrative support, including scheduling appointments and assessments. Based on general knowledge.</li><li>Assist with intake processes for new clients. Based on general knowledge.</li><li>Manage emails and general office communications. Based on general knowledge.</li></ul>Qualifications<ul><li>Previous service coordination experience required. Based on general knowledge.</li><li>Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge.</li><li>Proficiency in Microsoft Office Suite required. Based on general knowledge.</li><li>Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge.</li></ul>Top Soft Skills<ul><li>Empathetic and patient approach when assisting others. Based on general knowledge.</li><li>Clear and professional communication skills, both verbal and written. Based on general knowledge.</li><li>Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

New Haven, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge. Key Responsibilities Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge. Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge. Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge. Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge. Provide administrative support, including scheduling appointments and assessments. Based on general knowledge. Assist with intake processes for new clients. Based on general knowledge. Manage emails and general office communications. Based on general knowledge. Qualifications Previous service coordination experience required. Based on general knowledge. Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge. Proficiency in Microsoft Office Suite required. Based on general knowledge. Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge. Top Soft Skills Empathetic and patient approach when assisting others. Based on general knowledge. Clear and detail oriented communication skills, both verbal and written. Based on general knowledge. Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.
2026-07-01T00:00:00Z

Customer Service Representative

Collinsville, CT
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client in the Canton, Connecticut is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.Key Responsibilities:<ul><li>Provide prompt, professional support to customers via phone, email, and other communication channels</li><li>Respond to inquiries related to orders, products, account information, and service issues</li><li>Resolve customer concerns efficiently while maintaining a high level of customer satisfaction</li><li>Enter and update customer information accurately in internal systems</li><li>Process orders, track shipments, and coordinate with internal departments as needed</li><li>Maintain detailed records of customer interactions and follow-up activities</li><li>Support general administrative and customer service functions as assigned</li></ul>
2026-06-19T00:00:00Z

Customer Service Rep

Bristol, CT
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
Customer Service/Project CoordinatorWe are partnering with a manufacturing company in the Bristol, CT area to hire a Customer Service Rep/Project Coordinator. Key Responsibilities:<ul><li>Manage customer projects from order entry through production and shipment.</li><li>Ensure project accuracy, on-time delivery, and high customer satisfaction.</li><li>Partner with sales team on project timelines and deliverables </li><li>Maintain accurate project data and documentation.</li><li>Manage customer relationships</li><li>Partner with Sales, Technical, Production, Shipping, and Purchasing to keep projects moving efficiently.</li></ul> What We’re Looking For:<ul><li>At least 2 years of experience in commercial construction or manufacturing.</li><li>Comfortable acting as a team lead, including managing workflow and troubleshooting difficult projects.</li><li>Microsoft Office skills and preferably experience with an ERP software</li><li>Excellent communication, organization, and cross-functional collaboration skills.</li></ul>If you’re interested in learning more, please apply today or contact Kelsey Ryan at Robert Half. Kelsey.Ryan@roberthalf(.com)
2026-06-24T00:00:00Z

customer service

Central Islip, NY
onsite
Temporary / Contract
20 - 25 USD / Hourly
Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.
2026-06-25T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to support sales-related service activities for a growing team in Hauppauge, New York. This role is ideal for someone who can manage client inquiries with accuracy, maintain strong communication across internal and external contacts, and use Excel confidently to organize information and support day-to-day operations. The position offers an opportunity to contribute to both customer satisfaction and sales support through responsive, detail-oriented service. Responsibilities:• Respond to customer questions and requests by phone, email, and other communication channels in a timely and accurate manner.• Support sales activities by preparing quotes, processing orders, and following up with customers to ensure smooth service delivery.• Maintain accurate customer records, sales information, and service updates using Excel and internal systems.• Coordinate with internal departments to resolve order issues, provide status updates, and keep customers informed.• Assist with inbound and outbound customer interactions that help strengthen relationships and identify sales opportunities.• Monitor open requests and take proactive steps to ensure problems are addressed efficiently and completely.• Prepare routine reports and track key customer or sales-related data to support team decision-making.
2026-06-23T00:00:00Z

Client Relationship Manager - Wealth Management

Rye, NY
onsite
Permanent / Full Time
110000 - 135000 USD / Yearly
We are looking for a licensed Client Relationship Manager to support educators and retirement plan participants in New York. This position blends consultative client service with retirement planning guidance, helping individuals make informed decisions about 403(b) accounts and related financial solutions. The ideal candidate brings strong relationship-building ability, a solid grasp of regulatory standards, and a service-oriented approach to long-term client support. Responsibilities:• Oversee an assigned group of clients, holding regular conversations about retirement objectives, contribution strategies, and changing financial priorities.• Respond to service requests with accuracy and urgency, ensuring account-related needs are completed and tracked through resolution.• Maintain ongoing outreach to clients regarding plan changes, contribution opportunities, and major life events that may affect financial planning decisions.• Meet with prospective clients to assess retirement planning goals, explain available services, and build confidence in the advisory relationship.• Lead new client setup by coordinating forms, account establishment, and required documentation for 403(b) participation.• Partner with internal colleagues, advisors, and plan administrators to create a seamless experience from initial engagement through active account management.• Evaluate client circumstances and present appropriate retirement and insurance-related solutions that align with individual goals and risk considerations.• Educate clients on 403(b) plan provisions, contribution limits, employer-sponsored benefits, and other relevant planning concepts.• Support retention and organic business growth by identifying additional services that match evolving client needs while maintaining a high standard of compliance.• Keep licenses current and maintain precise records of account activity, transactions, and client communications in approved systems while adhering to applicable regulations.
2026-06-24T00:00:00Z