<p>We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time</u></strong> role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth operations.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 systems and Active Directory.</p><p>• Manage service desk tickets efficiently, ensuring timely resolutions and accurate documentation.</p><p>• Provide support for mobile device management, ensuring devices are configured and operating effectively.</p><p>• Collaborate with team members to address IT concerns and implement solutions that align with business needs.</p><p>• Maintain a detail-oriented and courteous approach while assisting end-users with technical problems.</p><p>• Follow established protocols and procedures to ensure consistent and reliable IT support services.</p><p>• Monitor and report recurring issues, offering recommendations to improve processes and prevent future problems.</p><p>• Stay updated on emerging IT trends and technologies to enhance support capabilities.</p><p>• Ensure compliance with company policies and security standards in all IT-related tasks.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Chicago, Illinois. This position requires a detail-oriented individual capable of providing Tier 2-3 technical support for both hardware and software-related issues. The ideal candidate will be able to quickly adapt to the role, efficiently resolve escalated tickets, and ensure seamless technical operations.<br><br>Responsibilities:<br>• Diagnose and resolve escalated technical issues related to both hardware and software across Mac and PC platforms.<br>• Provide timely and effective troubleshooting for software errors, including Microsoft applications.<br>• Conduct hardware repairs, such as fixing printers and other peripheral devices.<br>• Utilize ServiceNow to manage and track service desk tickets effectively.<br>• Collaborate with Tier 1 support teams to ensure smooth escalation processes.<br>• Identify when to escalate complex issues to higher-level support or management.<br>• Apply basic networking knowledge to assist with connectivity and configuration issues.<br>• Maintain detailed documentation of technical issues and resolutions.<br>• Deliver excellent customer service while addressing user concerns and inquiries.<br>• Ensure all tasks are completed in compliance with organizational policies and procedures.
We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs.<br><br>Responsibilities:<br>• Reset passwords and address user access concerns to ensure smooth system functionality.<br>• Diagnose and resolve technical issues related to hardware and software in a timely manner.<br>• Collaborate with the Impact IT Team to support system-related tasks and organizational projects.<br>• Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations.<br>• Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings.<br>• Monitor and optimize system performance to ensure hardware and software run efficiently.<br>• Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders.<br>• Offer occasional on-call support during night shifts to address urgent IT needs.<br>• Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions.<br>• Adhere to government security standards and protocols in all IT operations.
<p>On Behalf of our client we are looking for an experienced and motivated Customer Service Manager to lead a customer service team in Elkhart, Indiana. This role involves overseeing daily operations, ensuring excellent service delivery, and fostering a collaborative and highperforming work environment. The ideal candidate will bring strong leadership skills and a dedication to enhancing both employee and customer experiences.</p><p><br></p><p>Compensation: $60,000-$70,000 + 10% Bonus</p><p>8:00am-5:00pm– Onsite</p><p>Benefits: Medical, Dental, Vision, 401k, PTO </p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the customer service team</p><p>• Cultivate a positive and productive team atmosphere</p><p>• Oversee daily customer service operations, ensuring efficient handling of inquiries, service requests, and escalations.</p><p>• Address operational challenges to improve customer satisfaction</p><p>• Provide administrative support to the District Manager</p><p>• Supervise office operations, including clerical tasks, records management, and workflow coordination.</p><p>• Organize and execute training programs, workshops, meetings, and special events to support team development.</p><p>• Make sure KPI's are met total calls, abandoned calls, wait times, etc. </p><p>• Recommend and implement process improvements to enhance service quality and operational efficiency.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in McCook, Illinois. In this Contract to permanent role, you will serve as a key point of contact for customers, providing support related to waste management services. The ideal candidate will thrive in a fast-paced environment, handling inquiries with professionalism and ensuring customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to 30–90 inbound customer calls daily regarding waste collection services.</p><p>• Provide detailed information and address concerns to ensure a positive customer experience.</p><p>• Resolve service-related issues promptly and professionally using effective problem-solving skills.</p><p>• Maintain accurate records by documenting all customer interactions.</p><p>• Adapt to a busy and dynamic work environment while managing competing priorities.</p><p>• Collaborate with colleagues and work independently to meet team goals.</p><p>• Communicate clearly and patiently with customers, even in challenging situations.</p><p>• Utilize organizational skills to multitask effectively and maintain efficiency.</p><p>• Uphold a high level of professionalism and customer focus in every interaction.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for a detail-oriented Administrative Coordinator to join our team in Benton Harbor, Michigan. This Contract to permanent position requires an organized individual who excels in managing administrative tasks, streamlining office operations, and supporting various departments. The ideal candidate is bilingual in Spanish/English and will contribute to a smooth workflow by handling customer orders, maintaining records, and assisting with HR-related tasks. 100% onsite, M-F, 8am-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer purchase orders, ensuring accurate entry and processing within company systems.</p><p>• Coordinate shipping logistics, including preparing bills of lading, scheduling transportation, and handling ship tickets.</p><p>• Set up accounts for new customers and maintain updated records.</p><p>• Oversee office supply procurement to ensure resources are readily available.</p><p>• Handle customer invoicing, check receipt, and payment processing.</p><p>• Open, sort, and distribute incoming mail to appropriate recipients.</p><p>• Assist with payroll administration and manage 401k contributions.</p><p>• Support workers' compensation claims and health insurance processes.</p><p>• File and organize documents to maintain a well-structured record system.</p><p>• Greet visitors and provide assistance in a courteous and welcoming manner.</p>
<p><br></p><p>Exciting opportunity to join a growing organization in Chicago. The People Operations Senior Associate will help deliver a best-in-class employee experience through strong execution, ownership, and partnership with the business. This role sits at the center of the employee lifecycle and plays a critical role in ensuring team members receive high-quality, timely, and thoughtful People Operations support throughout their employee journey. In this role, you’ll fully own key People Operations programs, serve as a reliable point of contact for employees and managers, and work closely with leaders across the organization to support team and business priorities. This role is ideal for someone who thrives in a fast-paced environment, takes pride in owning work end-to-end, and is eager to grow their scope, influence, and impact over time. The pay range is $85k-$95k and works a hybrid schedule. Benefits include medical, dental, vision, parental leave, 401k with a match, and PTO. Recruiter: Connie Stathopoulos</p><p>Responsibilities include:</p><ul><li>Employee onboarding, leaves of absence, employee changes, and offboarding</li><li>Serve as a primary point of contact for People Operations, responding to employee and manager needs with urgency, sound judgment, and follow-through</li><li>Build strong working relationships with managers and cross-functional partners by supporting day-to-day people needs and understanding team priorities</li><li>Contribute to and help drive People Team initiatives by identifying areas of opportunity and using people data and feedback to inform solutions</li><li>Build and improve People Operations processes that support a consistent, scalable, and high-quality employee experience</li><li>Increasing ownership and autonomy as trust, context, and expertise are established</li><li>Deeper involvement with leaders and managers to support team effectiveness and business goals</li><li>Opportunities to lead projects and operational improvements with cross-functional impact</li><li>Exposure to how People Operations supports the business at scale</li></ul><p><br></p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p>
<p>We are looking for a skilled Spanish-Speaking Customer Service Representative to join our team in Chicago, Illinois. This is a long-term contract position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while utilizing your expertise in customer support. The ideal candidate will bring professionalism, attention to detail, and a commitment to delivering exceptional service in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound member calls, providing clear and empathetic support.</p><p>• Record detailed notes and input accurate information into the organization's database systems.</p><p>• Educate members on policies, procedures, and next steps to ensure clarity and satisfaction.</p><p>• Provide recommendations on best practices and required documentation based on individual member inquiries.</p><p>• Utilize software tools such as SharePoint, web-based databases, and Microsoft Office Suite to manage tasks efficiently.</p><p>• Collaborate with team members to address complex member concerns and provide resolutions.</p><p>• Uphold strict attendance and professionalism standards to maintain excellent service delivery.</p><p>• Communicate effectively with Spanish-speaking members when required, ensuring their needs are met.</p><p>• Ensure compliance with organizational policies and procedures during all interactions.</p><p>• Handle additional assigned duties to support the overall operations of the customer service team.</p>
<p>We are looking for a Program Management Supervisor to oversee customer service operations and workflow coordination in Chicago, Illinois. This role demands a proactive leader who can ensure seamless office operations, handle escalated customer concerns, and maintain compliance with regulatory standards. The ideal candidate will be skilled at fostering a positive team environment while delivering exceptional service to clients and stakeholders. This position is 100% on-site, Monday-Friday from 8:30am-5:30pm. The salary range is $68,000-$75,000 plus health, dental and vision insurance, 401K, PTO.</p><p><br></p><p>Responsibilities:</p><p>• Supervise daily office operations to ensure an efficient and organized environment that supports customer needs.</p><p>• Serve as the first point of escalation for complex customer inquiries, applying de-escalation skills and sound judgment to resolve issues effectively.</p><p>• Monitor workflow progress, deadlines, and work queues to ensure timely processing and service delivery.</p><p>• Provide guidance and mentorship to staff, encouraging attention to detail and maintaining high performance standards.</p><p>• Ensure compliance with program regulations, policy guidelines, and quality standards.</p><p>• Coordinate with leadership to identify risks, escalate concerns, and uphold accountability to service objectives.</p><p>• Manage front-desk activities, customer flow, and service-area organization to maintain office readiness.</p><p>• Document case details, operational challenges, and escalations accurately and in a timely manner.</p><p>• Support communication and transparency with client representatives and stakeholders, resolving issues as needed.</p>
We are looking for a detail-oriented Office Clerk to join our team in Chicago, Illinois. In this role, you will support daily office operations by managing administrative tasks and ensuring the workspace remains organized and efficient. This is a long-term contract position, ideal for someone who thrives in a structured environment and enjoys contributing to a collaborative team. <br> Responsibilities: • Organize and distribute incoming mail to the appropriate recipients. • Perform document scanning and copying tasks to maintain accurate records. • Sort and manage bills and other financial documents effectively. • File paperwork and documents systematically in office cabinets. • Ensure the office remains tidy by running the dishwasher and maintaining cleanliness. • Provide general administrative support to attorneys and staff as needed. • Answer multi-line phone systems and direct calls appropriately. <br> The pay range for this position is 17 to 19.50. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. <br> Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
<p><em>The salary range for this position is up to $115,000-$120,0000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform monthly close activities including but not limited to:</li><li>Review account reconciliations for corporate close, fixed assets, and leases</li><li>Work directly with the corporate accountant and shared service center to manage/coordinate month end close</li><li>Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</li><li>Field questions/support business unit finance leads with close and consolidation questions</li><li>Accounting responsibility for and/or involvement in the following areas:</li><li>Share-based compensation</li><li>LIFO inventory</li><li>Self-insurance and worker compensation reserves</li><li>Leases</li><li>Fixed Assets</li><li>Ownership over the corporate ledger and the company’s topside ledgers</li><li>Focus on corporate controls to ensure proper compliance</li><li>Assist in coordinating and developing training materials for quarterly global accounting and finance updates</li><li>Participate in and support various process improvement initiatives, including fixed asset and lease process improvement</li></ul><p><br></p>
<p><em>The salary range for this position is $80,000 - $90,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Experience with over time accounting in a manufacturing environment</li><li>Revenue based accounting experience</li><li>Support month, quarter, and year end reporting activities for accurate reporting</li><li>Prepare journal entries and account reconciliations</li><li>Participate in monthly balance sheet reviews working with the business and SSC</li><li>Investigate and resolve accounting issues</li><li>Support OneStream reporting</li><li>Ensure integrity and reliability of all financial transactions and that they follow US GAAP and company standards</li><li>Support internal and external audit requests, and participate in efforts to remediate audit and control findings</li><li>Document standard operating procedures and instructions surrounding accounting procedures</li><li>Share best practices in accounting practices with others in the Accounting Center of Excellence and support the Accounting Manager to implement them within the team</li><li>Identify opportunities for process improvements and lead the team in implementing best practices to enhance efficiency and accuracy across the close and reporting processes</li><li>Collaborate with teams to improve accounting operations.</li></ul><p><br></p>
<p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul><p><br></p>
<p><em>The salary range for this position is up to $90,000-$95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p>· Perform monthly close activities including but not limited to:</p><p>· Prepare monthly financial reporting package to executive management</p><p>· Work directly with the shared service center to manage and coordinate corporate month end close</p><p>· Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</p><p>· Field questions/support business unit finance leads with close and consolidation questions</p><p>· Accounting and disclosure responsibility for and/or involvement in the following areas:</p><p>· Share-based compensation</p><p>· Derivatives and hedging (Fx and interest rate swaps)</p><p>· LIFO inventory</p><p>· Self-insurance reserves</p><p>· Debt covenant calculations</p><p>· Pension</p><p>· Goodwill and intangible asset impairment analysis</p><p>· Acquisition accounting</p><p>· Maintain and update the company’s accounting policies specific to the above areas</p><p>· Assist in coordinating and developing training materials for quarterly global accounting and finance updates</p><p><br></p><p><br></p><p><strong> </strong></p>
<p><em>The salary range for this position is $160,000-$165,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Lead the implementation and deployment of the Workday Financials products (Core Fins, Procurement, Expense, Accounting Center/Prism)</li><li>Own continued day to day operations of tenant including but not limited to administration, configuration enhancements and deployment of new modules and futures of the product post go-live. </li><li>Be the primary point of contact for all Workday Fins matters and partner with the HRIS manager on the consolidated Workday system strategy.</li><li>Support finance and accounting team with developing Workday reporting environment</li><li>Lead the semi-annual process to review and prepare for new Workday releases</li><li>Manage Workday integrations to internally developed policy administration system, external claims system, banking partners and other third party systems. </li><li>Coordinate work with external vendors in support of the Workday tenant.</li></ul><p><br></p>
<p><em>The salary range for this position is $155,000-$175,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p> </p><ul><li>Oversee accounting operations including general ledger, consolidations, revenue recognition, project accounting, intercompany, payroll, and fixed assets. </li><li>Ensure accurate and timely preparation of monthly, quarterly, and annual consolidated financial statements in accordance with US GAAP. </li><li>Manage corporate overhead accounting, including tracking, analysis, and strategic allocation of corporate expenses to business units. </li><li>Maintain a high level of data integrity and consistency in financial reporting across entities and functions. </li><li>Develop and maintain robust financial policies, accounting procedures, and internal documentation in line with best practices and regulatory expectations. </li><li>Identify and drive process improvements, finance transformation initiatives, and ERP system optimization.</li><li>Collaborate cross-functionally with FP& A, Tax, Legal, HR, and Operations to support decision-making and ensure alignment of financial strategy. </li></ul><p> </p>
<p><em>The salary range for this position is $150,000 - $165,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p> </p><ul><li>Oversee accounting operations including general ledger, consolidations, revenue recognition, project accounting, intercompany, payroll, and fixed assets. </li><li>Ensure accurate and timely preparation of monthly, quarterly, and annual consolidated financial statements in accordance with US GAAP. </li><li>Manage corporate overhead accounting, including tracking, analysis, and strategic allocation of corporate expenses to business units. </li><li>Maintain a high level of data integrity and consistency in financial reporting across entities and functions. </li><li>Develop and maintain robust financial policies, accounting procedures, and internal documentation in line with best practices and regulatory expectations. </li><li>Identify and drive process improvements, finance transformation initiatives, and ERP system optimization.</li><li>Collaborate cross-functionally with FP& A, Tax, Legal, HR, and Operations to support decision-making and ensure alignment of financial strategy. </li></ul>
