3 Results for Help Desk Technician Ii Jobs in Miami, FL

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Part-Time Desktop Support Specialist

Fort Lauderdale, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a part-time Desktop Support Analyst (25–30 hours/week) to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This long-term contract opportunity is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team. Responsibilities:• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.
2026-09-21T00:00:00Z

Desktop/Network Technician

Hollywood, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a skilled Desktop Network Technician to provide hands-on technical support for desktop systems, laptops, peripherals, and network connectivity across the organization. This role is responsible for troubleshooting end-user hardware and software issues while also supporting core network functions, including VPN access, wireless connectivity, routers, switches, and access points. The ideal candidate has strong desktop support experience combined with practical knowledge of networking technologies and a customer-service mindset.Key Responsibilities:<ul><li>Provide day-to-day desktop and network support for computers, laptops, mobile devices, printers, and related peripherals</li><li>Troubleshoot and resolve hardware, software, and connectivity issues for local and remote users</li><li>Diagnose and support network-related issues involving TCP/IP, DNS, DHCP, VPN, LAN/WAN connectivity, and wireless access</li><li>Install, configure, maintain, and troubleshoot routers, switches, wireless access points, and network cabling as needed</li><li>Support Wi-Fi environments by resolving wireless connectivity, signal strength, authentication, and performance issues</li><li>Configure and troubleshoot VPN access for remote employees, including secure connectivity and multi-factor authentication support</li><li>Assist with basic network monitoring, port activation, patching, and escalation of infrastructure issues to senior network or systems administrators</li><li>Install, configure, image, and deploy desktop and laptop systems, including operating systems, software, and user profiles</li><li>Respond to service desk tickets and document technical issues, root causes, and resolutions in the ticketing system</li><li>Set up and support new user onboarding and offboarding, including device provisioning, account setup, and equipment recovery</li><li>Perform routine maintenance, upgrades, patching, and inventory tracking for desktop and network equipment</li><li>Deliver strong customer service and technical support in on-site, remote, and hybrid work environments</li></ul>
2026-09-18T00:00:00Z

PC Tech

Miami, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
Network Infrastructure Technician (PC Technician)Position OverviewWe are seeking a hands-on Network Infrastructure Technician (PC Technician) to install, maintain, and support physical network infrastructure across multiple facilities.This position will focus heavily on structured copper and fiber-optic cabling, equipment racks, patch panels, network closets, IDFs, and data center infrastructure. The technician will be responsible for running, terminating, testing, certifying, and labeling network cabling while maintaining clean, organized, and standards-compliant installations.The ideal candidate will have hands-on experience with Cat5e/Cat6/Cat6a cabling, fiber optics, patch panels, cable testing, rack installation, and cable management and will work closely with network and server teams on equipment installations, moves, additions, and changes.Key Responsibilities<ul><li>Install, run, terminate, test, and troubleshoot Cat5e, Cat6, and Cat6a copper cabling.</li><li>Install, terminate, test, and support fiber-optic cabling.</li><li>Install and terminate patch panels, keystone jacks, fiber enclosures, and related structured cabling components.</li><li>Test and certify network cable runs using appropriate cable testing and certification equipment.</li><li>Document cable certification and testing results.</li><li>Rack, mount, and physically install servers, switches, UPS units, network equipment, and other IT hardware.</li><li>Maintain physical infrastructure within data centers, network closets, telecommunications rooms, and IDFs.</li><li>Dress, bundle, route, secure, and label network cabling to maintain clean and serviceable racks and pathways.</li><li>Maintain and improve cable management throughout network and data center environments.</li><li>Identify and remediate legacy cabling and remove abandoned cable runs when required.</li><li>Install cable pathways, including conduit, cable trays, J-hooks, and wall penetrations.</li><li>Maintain consistent labeling standards for cables, patch panels, racks, and network infrastructure.</li><li>Maintain accurate as-built documentation, patch-panel maps, wiring records, and rack elevations.</li><li>Support equipment moves, additions, and changes across multiple locations.</li><li>Assist network and server engineers with physical connectivity requirements and equipment installations.</li><li>Troubleshoot physical cabling and connectivity issues.</li><li>Maintain inventory of cabling supplies, connectors, tools, and related materials.</li><li>Follow established safety procedures and industry standards during installations and maintenance.</li><li>Perform additional network infrastructure and technical support responsibilities as required.</li></ul>
2026-09-21T00:00:00Z

3 results for Help Desk Technician Ii in Miami, FL