<p>We are looking for a skilled Customer Service Representative in Boca Raton, Florida. In this contract role, you will play a vital part in supporting recruitment efforts and ensuring smooth communication processes. The ideal candidate will have strong computer proficiency, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound recruitment calls with professionalism and efficiency.</p><p>• Maintain accurate records through data entry and order processing.</p><p>• Coordinate email correspondence and manage scheduling for appointments.</p><p>• Provide exceptional customer service in a call center environment.</p><p>• Utilize Microsoft Office tools, including Word and Excel, to perform daily tasks.</p><p>• Collaborate with team members to address challenges and implement solutions.</p><p>• Apply critical thinking skills to resolve customer inquiries effectively.</p><p>• Ensure timely and accurate entry of information into internal systems.</p><p>• Support the team with administrative tasks and organizational duties.</p>
<p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
<p>We are looking for a Customer Service Representative to join our team on a contract basis.. In this role, you will be responsible for conducting outbound calls, assisting individuals to determine eligibility for specific programs, and scheduling appointments. </p><p><br></p><p>Responsibilities:</p><p>• Make a high volume of outbound calls daily to connect with individuals and provide program information.</p><p>• Assist callers in determining eligibility for specific programs and guide them through the application process.</p><p>• Schedule appointments for individuals who meet the program requirements and ensure all necessary documentation is completed.</p><p>• Leave detailed voicemail messages when unable to reach individuals and document all interactions accurately.</p><p>• Follow scripts and guidelines to ensure consistent and attentive communication.</p><p>• Maintain a distraction-free work environment suitable for remote work and video conferencing.</p><p>• Troubleshoot minor technical issues independently and escalate larger equipment concerns to the office as needed.</p><p>• Track and manage call outcomes using designated systems and software.</p><p>• Collaborate with team members to meet project goals and deadlines.</p>
<p>We are seeking a dependable and customer-focused Customer Service Representative to provide high-quality support in a fast-paced environment. This role is ideal for someone who is professional, detail-oriented, and committed to delivering excellent customer experiences.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Respond to customer inquiries via phone, email, and in person in a timely and professional manner</li><li> Resolve customer concerns, issues, and complaints with accuracy and care</li><li> Document customer interactions and update records accurately</li><li> Process orders, requests, and service-related documentation</li><li> Collaborate with internal teams to ensure customer satisfaction</li><li> Perform data entry and other administrative tasks as needed</li></ul>
<p>The Customer Success Representative (CSR) ensures accurate and timely responses to high volume inquiries. The CSR provides positive customer experience. This role is responsible for managing daily operations, optimizing workflows, and maintaining service-level standards.</p><p>Key responsibilities include supervising and coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such as Zendesk, Jira, or similar platforms. The ideal candidate will have strong experience analyzing performance metrics, preparing reports, identifying trends, and implementing improvements to enhance efficiency and customer satisfaction. This role requires excellent communication skills, a data-driven mindset, and the ability to foster a collaborative, customer-focused team culture.</p><p><br></p><p><strong>THIS IS AN ONSITE, FULL TIME OPPORTUNITY IN BRICKELL. </strong></p><p><br></p><p><strong>Key Performance Indicators (KPIs):</strong></p><ul><li><strong>First Response Time (FRT):</strong> Average time for initial response to customer inquiries.</li><li><strong>Average Resolution Time (ART):</strong> Time to fully resolve a ticket or case.</li><li><strong>Customer Satisfaction Score (CSAT):</strong> Ratings collected post-interaction.</li><li><strong>Net Promoter Score (NPS):</strong> Customer likelihood to recommend.</li><li><strong>Ticket Volume & Backlog:</strong> Number of incoming tickets and outstanding unresolved cases.</li><li><strong>Agent Utilization & Productivity:</strong> Tickets solved per representative, adherence to schedules, and workload balance.</li><li><strong>Quality Assurance (QA) Scores:</strong> Evaluations of customer interactions for accuracy, tone, and completeness.</li><li><strong>Escalation Rate:</strong> Percentage of tickets requiring advanced support or management involvement.</li><li><strong>Service Level Agreement (SLA) Compliance:</strong> Percentage of tickets resolved within defined timeframes.</li><li><strong>Customer Retention or Churn Indicators:</strong> Trends showing repeat issues or dissatisfaction patterns.</li></ul><p>If you'd like, I can format it as a formal posting, shorten it for a resume, or tailor the KPIs to a specific industry.</p><p><strong>Qualified and interested candidates, please APPLY and reach out to STEFANIE FURNISS 786-897-7903</strong></p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team on a contract basis in Boca Raton, Florida. In this role, you will manage billing, collections, and customer accounts, ensuring accuracy and efficiency in all processes. The ideal candidate will have strong analytical skills, excellent communication abilities, and the capacity to thrive in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Generate accurate invoices in a timely manner, ensuring alignment with contracts, service delivery, and purchase orders.<br>• Monitor customer accounts to identify issues such as late payments or non-payment and take appropriate actions.<br>• Post daily cash receipts and resolve discrepancies promptly.<br>• Submit and manage disputes within customer portals to address billing concerns.<br>• Maintain comprehensive records of billing operations, payments, and collection activities.<br>• Process credit memos, refunds, adjustments, and write-offs as required.<br>• Reconcile the accounts receivable sub-ledger with the general ledger and individual customer accounts.<br>• Collaborate with internal teams such as Sales, Customer Service, and Legal to address and resolve billing issues.<br>• Prepare aging reports and assist with month-end close activities.<br>• Track and report key accounts receivable metrics, including Days Sales Outstanding (DSO), to ensure financial goals are met.
We are looking for a detail-oriented Courtroom Specialist to join our team in Fort Lauderdale, Florida. This Contract to permanent position offers the opportunity to contribute to essential administrative operations within a focused legal environment. The role requires a commitment to accuracy, organization, and excellent communication skills.<br><br>Responsibilities:<br>• Provide administrative support to courtroom staff, ensuring smooth daily operations.<br>• Answer incoming calls courteously and direct inquiries to the appropriate departments.<br>• Perform accurate data entry tasks, maintaining up-to-date records and documentation.<br>• Act as the first point of contact for visitors by managing receptionist duties and maintaining a welcoming environment.<br>• Handle confidential information with discretion and adhere to legal protocols.<br>• Coordinate schedules and appointments, ensuring efficient time management.<br>• Prepare and organize courtroom materials, including filing and distributing necessary documents.<br>• Assist with maintaining office supplies and equipment to support daily functions.<br>• Collaborate with other administrative staff to streamline processes and improve efficiency.
<p>We are seeking a professional, reliable, and customer-focused Receptionist to serve as the first point of contact for a well-established organization. This position is being offered through Robert Half and is ideal for someone who takes pride in creating a positive first impression, thrives in a structured office environment, and has previous experience in a front-desk or administrative support role.</p><p><br></p><p>This role requires strong communication skills, excellent organization, and the ability to multitask while maintaining a high level of professionalism at all times.</p><p><br></p><ul><li>Greet and welcome all visitors in a professional and friendly manner</li><li>Answer and direct incoming calls using a multi-line phone system</li><li>Manage front desk operations and maintain a clean, organized reception area</li><li>Schedule appointments and manage calendars as needed</li><li>Handle incoming and outgoing mail and deliveries</li><li>Assist with basic administrative tasks such as filing, data entry, scanning, and document preparation</li><li>Coordinate with internal staff to ensure visitors are assisted promptly</li><li>Maintain confidentiality and professionalism at all times</li><li>Support the office with general administrative and operational tasks as needed</li></ul>
<p>We are seeking a professional and organized Front Desk Coordinator to manage daily front office operations in a fast-paced environment. This role is ideal for someone who is detail-oriented, customer-focused, and enjoys ensuring smooth office workflows.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Greet and assist visitors, clients, and staff in a professional manner</li><li> Answer, screen, and route incoming phone calls</li><li> Manage appointment scheduling and front desk calendars</li><li> Handle incoming and outgoing correspondence and packages</li><li> Maintain a welcoming and organized reception area</li><li> Assist with administrative tasks and support internal teams as needed</li></ul>
<p>We are looking for a skilled and experience Regional Sales Manager to join our dynamic team in Opa Locka, Florida. In this role, you will oversee sales operations, ensuring efficient processes and excellent client interactions. The ideal candidate will bring expertise in procurement, sales strategies, and a strong understanding of merchant services to help drive business growth.</p><p><br></p><p>Responsibilities</p><p>• Manage purchasing activities, including creating and processing purchase orders.</p><p>• Oversee procurement functions to ensure timely acquisition of goods and services.</p><p>• Collaborate with sales and purchasing departments to align operations with business objectives.</p><p>• Utilize SAP and other tools to streamline purchasing workflows and maintain accurate records.</p><p>• Conduct consultative sales to address customer needs and offer tailored solutions.</p><p>• Lead direct and business-to-business sales efforts to expand client base.</p><p>• Drive e-commerce and online sales strategies, optimizing customer experience.</p><p>• Facilitate international sales transactions, ensuring compliance with regulations.</p><p>• Build strong relationships with equipment suppliers and vendors to negotiate favorable terms.</p><p>• Monitor market trends to identify opportunities for growth and improvement in both purchasing and sales</p><p><br></p><p><strong>QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEAFANIE FURNISS 786-897-7903 </strong></p>
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. This Contract to permanent position requires a detail-oriented individual who can effectively manage collections activities and maintain strong relationships with clients. The ideal candidate will bring expertise in business-to-business collections and a proactive approach to resolving payment issues while contributing to overall team success.<br><br>Responsibilities:<br>• Manage collection efforts for accounts in the assigned portfolio, ensuring timely payments to meet monthly and yearly collection goals.<br>• Document and log all collection calls and activities to facilitate efficient follow-up and coordination with other accounts receivable personnel.<br>• Provide accurate updates on aging reports to support weekly and month-end reporting processes.<br>• Communicate weekly credit hold updates to the Accounts Receivable Manager, ensuring customers are removed from credit hold as appropriate.<br>• Identify problematic accounts and escalate them to the Accounts Receivable Manager for potential involvement of external collection agencies, keeping the sales team informed as necessary.<br>• Reconcile and review accounts for potential write-offs or placement with third-party collection agencies.<br>• Respond promptly to customer emails and address inquiries in a courteous manner.<br>• Process internal and external requests submitted through ticketing systems.<br>• Handle mid-size accounts and top-tier customer accounts with diligence and integrity.<br>• Perform other related duties as assigned to support the accounts receivable function.
<p>We’re hiring experienced B2B Collection Specialists to join a high-volume, fast-paced team. This is a remote, temp-to-perm opportunity with full equipment provided.</p><p><br></p><p>What You’ll Do</p><ul><li>Handle 80+ outbound calls/day for open-invoice collections</li><li>Manage lines of credit and customer account follow-ups</li><li>Perform account reconciliations and send Excel exports to customers.</li><li>Use AI tools, LinkedIn outreach, and collection systems (FDM4)</li><li>Maintain accurate notes and payment activity</li></ul><p>What We’re Looking For</p><ul><li>B2B collections experience (retail, wholesale preferred)</li><li>Comfortable with high-volume calling and long-term engagement</li><li>Self-sufficient, computer-savvy, strong Excel skills</li><li>Experience working remotely</li><li>Fluent in English</li></ul><p><br></p>
We are looking for an organized and detail-oriented Order Processing Specialist to join our team on a contract basis in Miramar, Florida. In this role, you will play a key part in managing order-related tasks, supporting the sales and accounting teams, and ensuring smooth operations. This position offers an excellent opportunity to contribute to a growing company.<br><br>Responsibilities:<br>• Upload invoices to customer portals and ensure accurate data entry.<br>• Record and process sales orders with attention to detail.<br>• Enter quotes into the system and send them to customers as needed.<br>• Provide administrative support to the sales team to streamline workflows.<br>• Collaborate with the accounting team to enter invoices and manage credits and debits.<br>• Handle product shipping processes efficiently and accurately.<br>• Maintain organized records and ensure all documentation is up-to-date.<br>• Communicate effectively with team members to address order-related inquiries.
<p>We are looking for an Accounts Receivable Specialist to join our team in Fort Lauderdale, Florida. This Contract position requires a detail-oriented individual with expertise in billing, collections, and resolving account disputes. If you have experience in the hotel or hospitality industry and a strong background in AR processes, we encourage you to apply.</p><p><br></p><p>Hotel / Hospitality industry experience is Required</p><p>40 hours per week - 8 hour day </p><p>On site / In office</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.</p><p>• Handle billing operations, including preparing invoices and verifying payment details.</p><p>• Conduct collections activities to recover outstanding balances.</p><p>• Resolve disputes and discrepancies related to accounts receivable, maintaining positive client relationships.</p><p>• Utilize property management systems and industry-specific software to streamline AR workflows.</p><p>• Collaborate with internal teams to address payment issues and improve financial processes.</p><p>• Generate regular reports to track accounts receivable performance and provide insights.</p><p>• Ensure compliance with company policies and financial regulations.</p><p>• Maintain organized financial records for audits and reporting purposes.</p><p>• Support the team with additional tasks as needed to optimize AR operations.</p>
<p>We are looking for an experienced Senior Accountant to join our team in Miami Beach, Florida. This role requires a candidate with extensive expertise in preparing and reviewing tax returns for individuals and businesses. The ideal candidate will bring a strong background in corporate and foreign tax matters, combined with proficiency in tax software.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review tax returns for both individual and corporate clients with precision and adherence to regulations.</p><p>• Analyze and manage consolidated tax returns, ensuring compliance and accuracy in all filings.</p><p>• Utilize Lacerte Tax Software effectively to streamline tax preparation processes.</p><p>• Address foreign tax issues, providing expert guidance and solutions to clients.</p><p>• Collaborate with team members and clients to gather necessary financial information for tax filings.</p><p>• Maintain up-to-date knowledge of tax laws and regulations to provide accurate and informed services.</p><p>• Assist in identifying tax-saving opportunities for clients through strategic planning.</p><p>• Ensure timely completion and submission of all tax-related documents.</p><p>• Work on-site four days a week to foster collaboration and ensure high-quality service delivery.</p><p>*Client is interested in someone who would eventually like to become a Partner in the firm but must come with a book of business. </p><p><br></p><p>If you are interested, please call Janet @ 786-393-4588 or email janet.silva@roberthalfcom</p>
We are looking for a detail-oriented and friendly Front Desk Coordinator to join our team in Coconut Creek, Florida. In this Contract position, you will play a pivotal role in ensuring smooth daily operations by managing the front desk, welcoming visitors, and maintaining an organized atmosphere. The ideal candidate will have excellent communication skills and the ability to multitask effectively.<br><br>Responsibilities:<br>• Greet and assist visitors in a courteous and attentive manner, ensuring they feel welcomed.<br>• Handle incoming calls on a multi-line phone system, directing inquiries and messages appropriately.<br>• Maintain the reception area, ensuring it remains tidy and well-organized.<br>• Monitor and replenish office supplies, including beverages, to support staff needs.<br>• Coordinate with delivery services to track and confirm package arrivals.<br>• Provide administrative support to the team as needed, including scheduling and document preparation.<br>• Uphold company policies and procedures while interacting with clients and staff.<br>• Address visitor inquiries and provide accurate information about company services.<br>• Assist in organizing and managing daily schedules to ensure efficient operations.
<p>We are seeking a reliable and detail-oriented Part-Time Temporary Office Administrator to support front desk and administrative operations for a luxury real estate firm in Brickell. This role is ideal for someone who enjoys being the first point of contact and helping maintain smooth day-to-day office operations.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Welcome and greet guests, clients, and real estate agents in a professional manner</li><li>Answer incoming phone calls and accurately distribute phone messages</li><li>Ensure the office operates in an organized and efficient manner</li><li>Order and maintain office supplies</li><li>Track office traffic by maintaining an office log</li><li>Log and record checks received</li><li>Handle incoming and outgoing mail and distribute accordingly</li></ul><p><br></p>
