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4 results for Customer Service Specialist in Miami, FL
- Fort Lauderdale, FL
- onsite
- Temporary / Contract
- 17 - 20 USD / Hourly
- We are looking for a Customer Service Representative to support a fast-paced service environment in Fort Lauderdale, Florida. This Contract position focuses on delivering attentive assistance to customers, handling high-volume calls with professionalism, and ensuring orders are entered accurately. The ideal candidate is comfortable communicating clearly, resolving routine inquiries efficiently, and contributing to a positive customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide courteous, solution-focused support<br>• Assist customers with questions about products, services, account details, and order status<br>• Enter customer orders accurately and update records to maintain complete and reliable information<br>• Handle a steady volume of inbound and outbound calls while meeting service expectations<br>• Resolve routine service concerns by identifying needs and providing appropriate next steps<br>• Document call details and customer interactions thoroughly to support follow-up and continuity<br>• Coordinate with internal teams when issues require additional research or escalation
- 2026-11-04T00:00:00Z
- Fort Lauderdale, FL
- onsite
- Temporary / Contract
- 17 - 18 USD / Hourly
- We are looking for a Customer Service Representative to support customers through a high-volume call center environment in Fort Lauderdale, Florida. This is a Contract position focused on delivering attentive service, handling inbound inquiries, and entering order details accurately. The ideal candidate is comfortable speaking with customers throughout the day, resolving routine issues efficiently, and maintaining a detail-oriented approach in every interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, courteous support.<br>• Assist customers with questions about products, services, orders, and general account-related concerns.<br>• Enter and update order information with accuracy while following established procedures.<br>• Make outbound calls as needed to confirm details, provide updates, or follow up on customer requests.<br>• Resolve basic service issues and escalate more complex concerns to the appropriate team when necessary.<br>• Document customer interactions clearly to maintain accurate records and support ongoing service needs.
- 2026-11-04T00:00:00Z
- Miami, FL
- onsite
- Temporary / Contract
- 21 - 24 USD / Hourly
- <p>We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.</p><p>• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.</p><p>• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.</p><p>• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.</p><p>• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.</p><p>• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.</p><p>• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.</p><p>• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.</p>
- 2026-10-16T00:00:00Z
- Miami, FL
- onsite
- Temporary / Contract
- 20 - 20 USD / Hourly
- <p>We are seeking a compassionate and dedicated professional to join our team in supporting individuals in crisis. The ideal candidate will have a background in psychology, behavioral health, or a related medical field, along with experience in patient-facing healthcare support. </p><ul><li>Provide support to individuals experiencing crisis situations with empathy, professionalism, and care. </li><li>Communicate effectively with individuals in both <strong>Creole and English</strong>. </li><li>Assist with crisis intervention, emotional support, and connection to appropriate resources.</li><li>Maintain calm and professionalism in high-pressure or emotionally charged situations.</li><li>Support patient services functions, including coordination, communication, and follow-up as needed. </li><li>Participate in training related to <strong>suicide prevention</strong> and <strong>crisis intervention techniques</strong>. </li></ul>
- 2026-10-23T00:00:00Z