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7 results for Customer Service Specialist in Miami, FL

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) for a growing client in the manufacturing industry. This role is ideal for someone who enjoys helping customers, solving problems, and building strong relationships. The ideal candidate is professional, organized, and thrives in a fast-paced environment while delivering exceptional customer service in both English and Spanish. Key Responsibilities<ul><li>Provide exceptional customer service via phone, email, and chat in both English and Spanish.</li><li>Respond to customer inquiries regarding products, pricing, order status, shipments, and account information.</li><li>Resolve customer concerns and complaints promptly while maintaining a positive customer experience.</li><li>Process customer requests, returns, credits, and account updates accurately.</li><li>Coordinate with internal departments, including sales, warehouse, and operations, to ensure timely resolution of customer issues.</li><li>Document customer interactions and maintain accurate records within the CRM system.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been met.</li><li>Build and maintain strong relationships with customers by providing timely and professional support.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul>
2026-06-30T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a customer-focused and dependable Bilingual Customer Service Representative (English/Spanish) to support a growing organization in South Florida. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while delivering exceptional service. Responsibilities<ul><li>Provide outstanding customer service via phone, email, and in person in both English and Spanish.</li><li>Respond to customer inquiries regarding products, services, orders, and account information.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Process orders, returns, exchanges, and service requests accurately.</li><li>Maintain detailed and accurate customer records within company systems.</li><li>Communicate with internal departments to ensure timely resolution of customer issues.</li><li>Follow up with customers to ensure satisfaction and provide updates on outstanding requests.</li><li>Perform data entry and maintain documentation with a high level of accuracy.</li><li>Meet individual and team performance goals while maintaining quality service standards.</li><li>Assist with general administrative tasks as needed.</li></ul>
2026-06-26T00:00:00Z

Order Processing / Customer Support Representative

Miami, FL
onsite
Temporary / Contract
21 - 25 USD / Hourly
Robert Half is seeking an Order Processing / Customer Support Representative for a client in the manufacturing industry. This position is ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys providing exceptional customer service. The primary focus of this role is processing a high volume of customer orders while serving as the main point of contact for order status, shipments, pricing, and customer inquiries. Key Responsibilities<ul><li>Process a high volume of customer orders accurately and efficiently.</li><li>Enter customer orders received from customers and outside sales representatives.</li><li>Send order confirmations and acknowledgments.</li><li>Process purchase orders and export orders while maintaining accurate documentation.</li><li>Respond to customer inquiries regarding orders, pricing, shipments, product availability, and delivery status.</li><li>Coordinate with production, warehouse, shipping, and sales teams to ensure timely and accurate order fulfillment.</li><li>Process billing, credits, returns, and order modifications.</li><li>Maintain accurate customer records and order documentation.</li><li>Assist the sales team with customer requests and provide exceptional customer support.</li><li>Monitor inventory levels and coordinate with the warehouse to ensure product availability.</li><li>Track shipments and proactively communicate delivery updates to customers.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul>
2026-07-01T00:00:00Z

IT Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-07-01T00:00:00Z

Bilingual Patient Services Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a Bilingual Patient Services Representative to support a growing healthcare organization. This role serves as a critical liaison between patients, providers, and insurance carriers, helping ensure a seamless patient experience while supporting scheduling, insurance verification, referrals, and patient account management. Key Responsibilities<ul><li>Coordinate patient scheduling and appointment management across multiple providers.</li><li>Verify insurance eligibility, benefits, and coverage requirements.</li><li>Process referrals and prior authorizations with insurance carriers and provider offices.</li><li>Educate patients on appointment requirements, insurance information, and financial responsibilities.</li><li>Maintain accurate patient records and documentation within EMR/EHR systems.</li><li>Collaborate with clinical and administrative teams to ensure continuity of care.</li><li>Resolve patient concerns and assist with complex scheduling and account-related inquiries.</li></ul>
2026-06-19T00:00:00Z

Purchasing and sales specialist

Boca Raton, FL
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Purchasing and Sales Specialist to support procurement, vendor coordination, and transactional accuracy for a security-focused organization in Boca Raton, Florida. This position is ideal for someone who can manage purchasing activity, oversee shipment logistics, and maintain organized records across vendor and financial processes. The role requires strong follow-through, sound judgment when working with suppliers, and the ability to keep daily operations moving efficiently. Responsibilities:• Coordinate inbound and outbound freight activity, including product movement, relocations, and asset transfers between suppliers and receiving sites.• Review new vendor submissions, organize supplier documentation, and keep vendor records and reference materials current and accessible.• Maintain accurate digital purchasing records and update transactional information to support day-to-day operational visibility.• Process invoices on a daily basis, verifying pricing, quantities, product details, and item references before completion.• Order supplies from approved sources and arrange shipments, returns, and related follow-up to ensure timely delivery.• Identify and assess potential suppliers by reviewing capabilities, quality standards, operational capacity, and business reliability.• Work directly with vendors to place orders, resolve routine purchasing questions, and support smooth procurement workflows.• Contribute to additional purchasing or coordination tasks as business needs require.
2026-07-01T00:00:00Z

Bilingual Spanish Order Processing Specialist

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is partnering with a growing manufacturing company to hire an Order Processing Specialist. This role is ideal for someone who enjoys working behind the scenes to ensure customer orders are entered accurately, shipments are coordinated efficiently, and customers receive exceptional service throughout the order lifecycle. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Accurately enter and maintain customer orders within the company's ERP system.</li><li>Review orders for pricing, product specifications, quantities, and shipping requirements.</li><li>Communicate with customers regarding order status, backorders, delivery timelines, and product availability.</li><li>Partner with production, purchasing, warehouse, and logistics teams to ensure orders are fulfilled on schedule.</li><li>Prepare shipping documentation, purchase orders, and order acknowledgments.</li><li>Resolve order discrepancies, shipping issues, and customer concerns in a timely manner.</li><li>Maintain accurate customer accounts and update order information as needed.</li><li>Assist with inventory inquiries and coordinate product availability with internal departments.</li><li>Support sales representatives by providing order updates and administrative assistance.</li><li>Perform general administrative duties and assist with special projects as assigned.</li></ul>
2026-06-30T00:00:00Z