<p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
We are looking for a dedicated Payroll Specialist to join our team in Memphis, Tennessee. In this role, you will assist with payroll processing, ensuring accuracy and addressing employee inquiries efficiently. This is a long-term contract position offering a chance to collaborate within a detail-oriented environment.<br><br>Responsibilities:<br>• Process payroll across its full cycle, including data entry and reconciliation.<br>• Provide prompt and clear responses to employee payroll-related questions.<br>• Conduct audits of payroll data to ensure compliance and precision.<br>• Maintain confidentiality and a high standard of conduct when handling sensitive payroll information.<br>• Utilize payroll systems to manage and track employee compensation.<br>• Collaborate with internal teams to address ad hoc payroll issues as they arise.<br>• Support the implementation of ticketing systems for tracking and resolving payroll concerns.<br>• Assist in leveraging Workday for payroll operations and reporting.<br>• Identify and resolve discrepancies in payroll with attention to detail.<br>• Ensure adherence to company policies and legal requirements in payroll processes.
We are looking for a dedicated Guest Services Representative to join our team in Memphis, Tennessee. In this role, you will provide exceptional hospitality and support to visitors of the museum, ensuring they have a memorable experience while engaging with exhibits and learning about the Civil Rights era. This is a Contract to position offering an exciting opportunity to grow within a dynamic environment.<br><br>Responsibilities:<br>• Greet and welcome guests at the entrance and Box Office, providing a warm and friendly first impression.<br>• Offer detailed explanations of ongoing and rotating exhibits, sharing insights on the Civil Rights era to enhance visitors’ understanding.<br>• Monitor assigned stations throughout the museum, including entrances, hallways, and the theater, ensuring smooth visitor flow and answering any questions.<br>• Deliver brief presentations before and after theater viewings to provide context and enhance the guest experience.<br>• Assist with managing crowd flow and directing visitors to various areas of the museum.<br>• Respond to inquiries and provide accurate information about the museum exhibits and facilities.<br>• Maintain a high level of professionalism and customer service, meeting organizational sales and service objectives.<br>• Stand for extended periods as required, ensuring all assigned areas are adequately supervised.<br>• Collaborate with team members to uphold the museum’s standards for guest satisfaction and operational efficiency.<br>• Ensure the museum environment remains welcoming and accessible for all visitors.
