<p>We are looking for a motivated and detail-oriented Collections Clerk to join our team in Orlando, Florida. In this contract role, you will play a key part in managing collection processes and ensuring timely payments from customers. This position is ideal for someone with excellent communication skills and a keen ability to handle data efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers to follow up on overdue payments and resolve outstanding balances with attention to detail.</p><p>• Manage both commercial and consumer collection accounts, ensuring compliance with company policies.</p><p>• Maintain accurate records of collection activities and update account information regularly.</p><p>• Collaborate with internal teams to address billing discrepancies and provide solutions.</p><p>• Utilize Microsoft Office tools to organize data and prepare reports on collection progress.</p><p>• Conduct cold calls to customers when necessary to initiate payment discussions.</p><p>• Provide exceptional customer service by addressing inquiries and concerns related to billing and payments.</p><p>• Perform data entry tasks with precision to ensure accurate tracking of collection activities.</p><p>• Monitor accounts for potential credit risks and escalate issues as needed.</p><p>• Stay informed about collection processes and industry practices to improve efficiency.</p>
We are looking for a detail-oriented Client Services Representative to join our team in Winter Park, Florida. In this role, you will be responsible for supporting executive leadership, managing administrative workflows, and ensuring the office operates smoothly and efficiently. The ideal candidate will excel in organization, critical thinking, and effective communication.<br><br>Responsibilities:<br>• Coordinate and oversee daily office operations, including scheduling, vendor management, mail services, and facility coordination.<br>• Maintain organized records for vendor contracts, service agreements, and document retention systems.<br>• Assist in preparing agendas, minutes, and materials for internal meetings, board sessions, and committee gatherings.<br>• Support compliance efforts by collecting data, preparing reports, and responding to examiner requests.<br>• Manage marketing communications processes and ensure timely delivery.<br>• Facilitate onboarding and offboarding processes, including equipment setup and system access.<br>• Collaborate with IT providers to address office technology needs and troubleshoot system issues.<br>• Process client transactions, maintain financial reports, and ensure accurate documentation.<br>• Research and resolve client concerns while delivering exceptional service.<br>• Plan and coordinate employee appreciation events and social activities.
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative duties, including document editing, printing, and handling paperwork.</p><p>• Manage communications and documentation using Microsoft Word, Outlook, and Excel.</p><p>• Utilize Adobe Creative Suite tools, such as InDesign and Photoshop, to support graphic design and layout needs.</p><p>• Work with provided design templates to produce marketing materials and other deliverables.</p><p>• Assist in planning and coordinating events, including broker meetings and photography sessions.</p><p>• Organize workspaces and maintain an efficient office environment.</p><p>• Provide client-facing support by assisting visitors with sign-in, paperwork, and answering inquiries.</p><p>• Collaborate with brokers and other stakeholders to ensure seamless event execution and office operations.</p><p>• Ensure all tasks are completed accurately and promptly, supporting the overall success of the team.</p>
