We are looking for a detail-oriented Digital Asset Manager to join our team in Atlanta, Georgia. This is a long-term contract position within the Restaurants & Catering industry, where you will play a critical role in organizing, maintaining, and optimizing digital content. The ideal candidate will have a strong grasp of metadata, taxonomy, and digital asset systems to ensure seamless accessibility and compliance.<br><br>Responsibilities:<br>• Organize and categorize digital assets such as photos, videos, and documents, implementing consistent naming conventions and metadata standards.<br>• Apply intuitive tagging and taxonomy structures to enhance content discoverability and streamline search processes.<br>• Perform routine audits of digital files to ensure accuracy, relevance, and compliance with branding and legal requirements.<br>• Provide user support by onboarding new team members, resolving asset-related issues, and offering guidance on system utilization.<br>• Collaborate with creative, marketing, and legal teams to oversee the complete lifecycle of digital assets, from creation to archival.<br>• Confirm usage rights, licensing agreements, and expiration dates to safeguard brand integrity and legal compliance.<br>• Assist in system maintenance and updates, while proposing innovative solutions to improve functionality and scalability.<br>• Partner closely with the Digital Asset Librarian to ensure efficient system operations and workflow alignment.
We are looking for a skilled and detail-oriented individual to join our team as a Project and Program Manager in Atlanta, Georgia. This long-term contract position involves overseeing program objectives, managing resources effectively, and ensuring projects are delivered within scope, time, and budget constraints. You will play a key role in driving impactful results while collaborating with diverse teams and stakeholders.<br><br>Responsibilities:<br>• Develop and implement project plans to meet specific program goals and objectives.<br>• Monitor budgets, timelines, and scope to ensure successful project completion.<br>• Coordinate with cross-functional teams, subcontractors, and support personnel to align resources and resolve challenges.<br>• Analyze complex problems and apply domain expertise to identify effective solutions.<br>• Provide clear communication across multiple teams, including project managers and colleagues.<br>• Ensure compliance with industry standards and organizational practices.<br>• Lead efforts to optimize procedures and enhance operational efficiency.<br>• Support talent management initiatives by mentoring team members and assisting with skill development.<br>• Interface with international teams and manage tasks requiring global collaboration.<br>• Conduct quality assurance to maintain high standards in program execution.
<p><strong>SUPPLY CHAIN - Procurement & Production Manager</strong></p><p>Our client, a manufacturing company, is seeking an experienced<strong> Procurement & Production Manager</strong> to oversee supplier relationships, procurement agreements, and production planning activities. This role is vital to ensuring seamless order fulfillment and efficient inventory management aligned with production schedules and sales forecasts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the end-to-end order fulfillment process, including purchase order entry, administration, and expediting inbound products.</li><li>Track purchase orders to ensure timely processing and compliance with customer satisfaction standards.</li><li>Oversee new vendor setup and maintain key supplier relationships.</li><li>Monitor inventory levels to balance customer satisfaction and cost efficiency.</li><li>Prepare and analyze procurement reports to track KPIs such as inventory turns and service levels; make recommendations for improvements.</li><li>Support global and local forecast planning, adjusting sourcing as necessary.</li><li>Collaborate closely with corporate procurement to implement global strategies and policies.</li><li>Manage packaging, subcontractor processes, and third-party service providers.</li><li>Coordinate with customer service, order entry, and sales teams for effective communication.</li><li>Adjust order quantities in response to changing business needs.</li><li>Facilitate process improvements to optimize procurement, logistics, and materials management.</li><li>Manage production planning for injection molding and assembly operations, aligning sales planning with production schedules.</li><li>Coordinate short- to medium-term service requirements and capacity reservations.</li><li>Track order deadlines and initiate corrective actions as needed to maintain on-time delivery.</li></ul><p><br></p>
We are looking for an experienced Payroll Manager to oversee and manage payroll processes for a large and diverse workforce. This role requires expertise in handling multi-state payroll and full-cycle payroll operations while ensuring compliance with all regulations. This is a long-term contract position based in Alpharetta, Georgia.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll operations for over 500 employees across multiple states.<br>• Ensure payroll compliance with federal, state, and local regulations, including tax filings and reporting.<br>• Process and review payroll data using ADP Workforce Now and SAP systems.<br>• Collaborate with HR and finance teams to address payroll discrepancies and resolve employee inquiries.<br>• Prepare and analyze payroll reports to support decision-making and budgeting processes.<br>• Maintain accurate payroll records and documentation for audits and compliance purposes.<br>• Implement best practices to improve payroll efficiency and accuracy.<br>• Utilize Microsoft Excel for advanced payroll calculations and data analysis.
<p>We are looking for a detail-oriented Attorney to join our team on a long-term contract basis. In this role, you will provide critical legal support by reviewing, drafting, and negotiating software license agreements and other related contracts. This position will play a key role in ensuring compliance with state procurement regulations and mitigating risks associated with unacceptable contract terms. This is a remote opportunity based out of Atlanta, Georgia.</p><p><br></p><p>Responsibilities:</p><p>• Review, draft, and negotiate contracts, amendments, and software license agreements to ensure compliance with state regulations.</p><p>• Identify and address non-compliant clauses in software agreements, particularly those that conflict with Georgia state requirements.</p><p>• Collaborate with internal teams to support the procurement process and ensure contracts align with legal and operational standards.</p><p>• Provide guidance on subscription-based IT and cloud-computing agreements, ensuring adherence to state policies.</p><p>• Analyze reseller agreements and associated terms to mitigate risks related to third-party ownership provisions.</p><p>• Advise stakeholders on prohibited contractual clauses and recommend alternative terms that comply with state laws.</p><p>• Assist in the renewal process for existing software agreements, ensuring terms remain compliant and favorable.</p><p>• Maintain organized records of contract reviews, negotiations, and approvals for audit and reference purposes.</p><p>• Stay updated on state procurement policies and legal requirements to inform contract management practices.</p>
<p>We are looking for a skilled Network Administrator to join our team in Johns Creek, Georgia. This long-term contract position offers an exciting opportunity to manage and optimize network systems while ensuring seamless operations. The ideal candidate will have a strong background in network technologies and a proven ability to troubleshoot and resolve technical issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain network systems, including firewalls, routers, and switches, to ensure optimal performance and security.</p><p>• Oversee user maintenance, including managing roles, permissions, and security settings for various systems.</p><p>• Create and deliver comprehensive training and documentation for end users to enhance system understanding.</p><p>• Conduct root cause analysis and resolve system issues to improve reliability and functionality.</p><p>• Coordinate carrier and customer onboarding by gathering requirements and assisting with design and testing processes.</p><p>• Test and validate system changes to ensure smooth integration and communicate updates effectively to the team.</p><p>• Manage carrier and customer contracts, including rate tables, to support pricing strategies.</p><p>• Collaborate with cross-functional teams to implement MercuryGate tools and optimize transportation management.</p><p>• Perform additional duties as required to support overall network and system operations.</p><p><br></p><p><strong><u>Onsite 5 days a week in Johns Creek, Georgia </u></strong></p>
We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
We are looking for an experienced Shopify eComm Digital Marketing Specialist to join our team on a contract basis in Atlanta, Georgia. In this role, you will oversee eCommerce operations, manage digital marketing campaigns, and maintain the company's Shopify Plus platform. This is a part-time position requiring 20-30 hours per week, with occasional onsite work.<br><br>Responsibilities:<br>• Manage and update the company's Shopify Plus website, including creating and optimizing templates.<br>• Develop and execute effective digital marketing campaigns across multiple platforms, including Google Ads and email marketing.<br>• Analyze website traffic and performance using Google Analytics to identify trends and opportunities.<br>• Implement and optimize Google AdWords strategies to drive targeted traffic and increase conversions.<br>• Collaborate with internal teams to ensure seamless eCommerce operations and customer experiences.<br>• Utilize coding skills to troubleshoot and enhance website functionalities as needed.<br>• Monitor and report on campaign performance, providing actionable insights to improve outcomes.<br>• Stay current with industry trends and best practices in digital marketing and eCommerce.<br>• Coordinate onsite work as needed, ensuring alignment with company goals.<br>• Manage part-time hours effectively to prioritize tasks and meet deadlines.
<p>Robert Half HR Solutions is sourcing for a contract Sr. HR Generalist for our client located in the Sandy Springs GA area. This role is primarily remote and will require intermittent meetings onsite in the office. This contract Sr. HR Generalist role will develop and implement HR strategies that drive organizational success. Your expertise will be instrumental in fostering employee engagement, ensuring compliance, and delivering innovative solutions to address workforce needs.</p><p><br></p><p>This role will be responsible for all aspects of Human Resources, but the key areas that this contractor must have are full cycle benefits knowledge, recent experience using BambooHR HRIS system, and employees located in both the US and Canada. This role will serve as the sole HR front line teammate for about 200 employees. At this time, we can only consider candidates who have recently demonstrated working knowledge of BambooHR.</p><p><br></p><p>Responsibilities:</p><p>• Conduct organizational assessments to address performance gaps and translate strategies into actionable outcomes.</p><p>• Act as a liaison between managers and HR functions to provide tactical support and ensure seamless communication.</p><p>• Lead change management initiatives to support organizational transformations and improve processes.</p><p>• Analyze HR metrics to identify trends and recommend solutions to optimize business performance.</p><p>• Collaborate with hiring managers to identify talent needs, develop recruitment strategies, and assist in candidate selection.</p><p>• Coach and mentor employees and managers to enhance their growth and capabilities.</p><p>• Ensure compliance with employment laws, regulations, and company policies.</p><p>• Represent HR in cross-functional projects and initiatives to standardize and improve processes.</p><p>• Drive talent management efforts, including identifying high-potential employees and developing succession plans.</p>
We are looking for a skilled attorney to join our team in Atlanta, Georgia, on a long-term contract basis. This role involves providing legal counsel and support to various departments, including public works, purchasing, and real estate, while managing contracts and resolutions for the Board of Commissioners. The position requires daily onsite engagement to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Draft and review legal documents, including contracts, leases, and resolutions, ensuring accuracy and alignment with legal standards.<br>• Provide legal counsel and advice to departments such as public works, facilities, purchasing, and land bank on operational and legislative matters.<br>• Negotiate and manage real estate agreements, including leases and right-of-access deals, in collaboration with developers and stakeholders.<br>• Prepare briefing memos and legal documentation to be presented to the Board of Commissioners on a weekly basis.<br>• Process contracts and other legal items through internal systems, including DocuSign, to maintain compliance and transparency.<br>• Collaborate with government departments to address legal and operational needs effectively.<br>• Engage in daily onsite meetings and communications with clients to address legal concerns and ensure smooth workflows.<br>• Assist in drafting and reviewing legislation requests related to public works and real estate matters.<br>• Ensure all legal documents are processed and finalized in a timely manner to meet organizational goals.
<p>Brand Marketing Manager — Contract — Atlanta, GA (Hybrid)</p><p>Support the creative execution and go-to-market strategy for brand campaigns in a dynamic, cross-functional environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage campaign rollout across digital, print, and experiential channels.</li><li>Oversee creative production, messaging consistency, and audience targeting.</li><li>Analyze performance data and provide actionable recommendations.</li><li>Collaborate with creative agencies and internal stakeholders.</li></ul><p><br></p><p><br></p>
<p>We’re seeking an experienced TMS Administrator to join our Linkex Systems team in Johns Creek, Georgia. This role is fully onsite and plays a key part in supporting and optimizing our MercuryGate Transportation Management System (TMS). The TMS Administrator will manage user access, security roles, and permissions, ensuring the platform operates efficiently and supports business and carrier operations.</p><p>Working closely with the Senior Manager of Linkex Systems, this person will troubleshoot system issues, conduct root cause analyses, and assist with carrier and customer onboarding. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced logistics environment.</p><p>Key Responsibilities</p><ul><li>Administer TMS user setup, access permissions, and security roles.</li><li>Provide system documentation and end-user training materials.</li><li>Troubleshoot and resolve TMS-related issues through root cause analysis.</li><li>Support carrier and customer onboarding by gathering requirements and coordinating testing.</li><li>Manage carrier and customer contracts, rate tables, and pricing initiatives.</li><li>Test and validate all system and process changes before implementation.</li><li>Communicate updates and enhancements effectively to cross-functional teams.</li></ul><p><br></p><p><strong>Location:</strong> Johns Creek, GA (Onsite, 5 days per week)</p>
<p><strong>Project Coordinator – Engineering & Land Acquisition Teams (Confidential Client)</strong></p><p><br></p><p>A leading engineering and consulting firm in the Duluth area is seeking a skilled <strong>Project Coordinator (Administrative Assistant/Office Manager)</strong> to provide support for their Engineering and Land Acquisition Teams. This position is responsible for coordinating projects, facilitating administrative activities, supporting team and client needs, and ensuring smooth operations of the office. The ideal candidate will have at least two years of experience in a professional office setting, excellent organizational skills, and the ability to excel independently with minimal supervision. Reliability, a professional demeanor, valid driver’s license, dependable transportation, and a clean record are required.</p><p><br></p><p><strong>Position Duties and Responsibilities:</strong></p><ul><li>Utilize various software programs (Excel, Word, and project management tools) to support technical teams</li><li>Create project reports as requested</li><li>Perform quality control on reports, proposals, and presentations</li><li>Assist with design and construction projects (data entry, vendor/client communications, meeting participation, note taking)</li><li>Arrange travel and accommodations as needed</li><li>Organize catered events for office activities</li><li>Support project managers with billing and run monthly health/budget reports</li><li>Handle general administrative duties (printing, copying, filing, document sorting)</li><li>Attend meetings and prepare minutes</li><li>Assist with contract coordination, visitor greeting, answering phones, ordering supplies, mail distribution, package preparation/delivery, event planning, and office errands</li><li>Manage day-to-day office operations</li></ul><p><br></p>
<p><strong>CONTROLLER - Family-owned Manufacturer just South of Atlanta</strong></p><p><br></p><p>We are looking for an experienced <strong>Controller </strong>to oversee and optimize our financial operations in Fairburn, Georgia. This role requires a strategic leader who can ensure efficient cash management, financial reporting, and contract administration while maintaining compliance with statutory regulations. The ideal candidate will bring expertise in accounting processes and a proactive approach to supporting organizational goals.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee all accounting, finance, and treasury operations, including general ledger, AP/AR, payroll, monthly close, and financial reporting.</li><li>Lead budgeting, forecasting, cash flow management, and variance analysis.</li><li>Maintain and continuously strengthen internal controls, ensuring compliance with GAAP and all regulatory standards.</li><li>Prepare monthly, quarterly, and annual financial statements and present results to ownership/leadership.</li><li>Analyze financial performance, develop actionable insights, and make recommendations for business improvements and cost control.</li><li>Manage relationships with external partners, including banks, auditors, and tax advisors.</li><li>Supervise and mentor a small team (or oversee outsourced functions, as needed).</li><li>Participate in strategic planning, capital investment analysis, and major business initiatives.</li><li>Oversee and optimize the use of accounting/ERP software.</li><li>Support operational teams with inventory accounting, job costing, and margin analysis.</li></ul><p><br></p>
<p>Robert Half HR Solutions is currently sourcing for an Employee Relations Process Project Manager for our client. This role is fully remote. This HR Project Manager requires deep expertise in Employee Relations process establishment and scalability. This contract is expected to last 4-6 months in duration with the possibility for extension based on business needs. In this role, you will lead the design and implementation of a revamped Employee Relations process for a large healthcare organization with over 10,000 employees. This position offers an exciting opportunity to drive meaningful improvements in case management, compliance, and organizational development. Our client has processes established, however the business need requires a new evolution of what is currently in practice. </p><p><br></p><p>Responsibilities:</p><p>• Evaluate existing Employee Relations processes, tools, and resources to identify areas for enhancement and optimization.</p><p>• Develop a multi-tiered Employee Relations case management model, including self-service options and escalation paths for complex cases.</p><p>• Design comprehensive workflows, escalation procedures, and end-to-end processes for managing Employee Relations cases.</p><p>• Create detailed documentation, playbooks, and decision-making frameworks for HR professionals and people managers.</p><p>• Deliver targeted training programs for HR managers and people leaders, enabling them to handle cases effectively within their respective tiers.</p><p>• Develop self-service training modules for managers to address routine Employee Relations concerns independently.</p><p>• Provide strategic guidance on risk mitigation, compliance, and employment law considerations to ensure organizational alignment.</p><p>• Collaborate with legal teams and internal stakeholders to ensure the successful integration of the revamped Employee Relations framework into broader HR operations.</p><p>• Recommend and implement tools or technology solutions for effective tracking, reporting, and management of Employee Relations cases.</p>
<p><strong>Job Title:</strong> Remote Contract Graphic Designer</p><p><strong>Hours:</strong> 40 hours per week</p><p><strong>Duration:</strong> 6+ months</p><p><strong>Job Summary:</strong></p><p>We are seeking a talented and motivated <strong>Graphic Designer</strong> to join our team under a <strong>6+ month remote contract</strong>. This position offers a chance to collaborate with a dynamic group of professionals while delivering exceptional visual designs that meet our creative objectives. The ideal candidate will be experienced, detail-oriented, and able to communicate ideas effectively through digital and print mediums.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design and produce compelling visuals for digital and print platforms, including marketing materials, social media assets, web content, and branding projects.</li><li>Collaborate with cross-functional teams, including marketing, product managers, and developers, to align design concepts with strategic goals.</li><li>Adhere to brand guidelines while introducing fresh design perspectives that elevate creative standards.</li><li>Perform edits, revisions, and updates to existing templates or materials as needed.</li><li>Manage multiple design projects simultaneously and meet deadlines consistently.</li><li>Provide creative input and support during brainstorming sessions and pitch meetings.</li></ul><p><br></p><p><strong>Perks:</strong></p><ul><li>Fully remote work environment offering flexibility and work-life balance.</li><li>Opportunity to collaborate with a forward-thinking team and contribute to impactful projects.</li><li>Competitive hourly rate for skilled contract talent.</li><li><br></li></ul><p><br></p>
<p>Digital Marketing Specialist — Contract — Atlanta, GA (Onsite)</p><p>Join a fast-paced marketing team executing multi-channel digital campaigns that drive engagement and growth.</p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate campaigns across email, social, and display advertising.</li><li>Support creative asset production and content scheduling.</li><li>Monitor analytics dashboards, optimize for conversion and ROI.</li><li>Collaborate with cross-functional partners to align messaging and timing.</li></ul><p><br></p><p><br></p>
<p>We are looking for a licensed adjustor to join a non-profit organization in Stone Mountain, Georgia. This Contract position offers an excellent opportunity to support the Workers' Compensation team in handling claims and providing administrative relief during a busy period. Ideal candidates will have relevant licensing and experience in claims adjustment, particularly in workers' compensation or similar areas.</p><p><br></p><p>Responsibilities:</p><p>• Assist in managing workers' compensation claims, including loss time and indemnity claims.</p><p>• Collaborate with the Workers' Compensation Supervisor and team during virtual meetings to ensure claims are handled efficiently.</p><p>• Analyze and process claims data to support the organization's operations.</p><p>• Maintain accurate records and documentation related to workers' compensation cases.</p><p>• Ensure compliance with relevant laws and regulations when handling claims.</p><p>• Coordinate with team members to streamline administrative tasks and improve workflow.</p><p>• Participate in onboarding processes, including background checks and fingerprinting.</p><p>• Utilize provided equipment, such as laptops, to perform daily responsibilities effectively.</p><p>• Adapt to the possibility of returning to an in-office environment if required.</p><p>• Provide expertise in claims adjustment based on prior experience in insurance, hospital, or related industries.</p>
We are looking for a skilled Telecommunications Consultant to join our team in Atlanta, Georgia. In this long-term contract role, you will play a critical part in optimizing telecom systems, streamlining processes, and building robust disaster recovery plans for our healthcare-focused organization. Your expertise will contribute to ensuring operational efficiency and improved vendor management within the telecommunications domain.<br><br>Responsibilities:<br>• Design and implement systems to route invoices directly to the appropriate teams while setting up alert mechanisms for timely payment processing.<br>• Develop vendor management reports with a focus on critical communication lines, including emergency services such as 911.<br>• Create and execute comprehensive disaster recovery and business continuity plans to safeguard telecommunications infrastructure.<br>• Assess and optimize Avaya and other telecom systems to enhance the overall telecommunications environment.<br>• Automate reporting processes using Tableau, ensuring data is effectively hosted and accessible.<br>• Collaborate across departments to ensure smooth communication and alignment on telecommunications initiatives.<br>• Utilize Tableau to build dynamic dashboards and reports, improving data visualization and decision-making capabilities.<br>• Ensure compliance with industry standards and regulations, including ICD CPT and ICD-10 codes.<br>• Leverage Amazon Web Services (AWS) to enhance system performance and scalability.
We are looking for a dedicated Controller to join our team in Atlanta, Georgia. This is a long-term contract position offering an exciting opportunity to oversee financial operations, lead accounting functions, and contribute to strategic decision-making. The ideal candidate will bring a strong sense of leadership, integrity, and accountability while managing financial processes and supporting organizational goals.<br><br>Responsibilities:<br>• Oversee and manage the daily operations of the finance department, including accounts payable, accounts receivable, payroll, and collections.<br>• Lead the month-end and year-end closing processes, ensuring accuracy in income statements, balance sheets, account reconciliations, and general ledger analyses.<br>• Prepare and manage cash flow reports, projecting financial needs on weekly and monthly intervals, and overseeing daily cash management activities.<br>• Implement and refine cash management strategies to ensure timely billing and prompt collection of receivables.<br>• Present detailed monthly financial reports and insights to the executive team and key stakeholders.<br>• Collaborate in the creation of the annual budget and financial forecasts, and monitor progress on a monthly basis.<br>• Evaluate and improve accounting systems and internal controls to ensure compliance and operational efficiency.<br>• Provide leadership and mentorship to departmental staff, fostering a positive and high-performing work environment.<br>• Assist in audits and ensure adherence to standard operating procedures and financial regulations.
We are looking for a dedicated Administrative Assistant to join our team on a long-term contract basis in Marietta, Georgia. In this role, you will provide key support to our operations team by managing administrative tasks, ensuring smooth workflow, and maintaining accurate records. This is an excellent opportunity to work in a dynamic, fast-paced environment where your organizational skills and attention to detail will make a significant impact.<br><br>Responsibilities:<br>• Assist the site administrator with daily operations, including scheduling and task coordination.<br>• Prepare, proofread, and edit sales proposals and associated documentation using predefined templates.<br>• Maintain accurate data within Salesforce and other internal systems, ensuring all records are up-to-date.<br>• Manage customer communications and provide timely responses to inquiries.<br>• Organize, file, and maintain both physical and digital documents for easy access and retrieval.<br>• Create and update reports, presentations, and other materials as requested by the team.<br>• Ensure confidentiality and professionalism in handling sensitive information.<br>• Collaborate with team members to streamline workflows and improve administrative processes.<br>• Support general office functions, including data entry, typing, and document preparation as needed.
<p>Lead the design and implementation of OTC processes including order management, pricing, shipping, billing, returns, and contracts</p><p>• Configure and support Advanced Variant Configuration and CPQ tools</p><p>• Facilitate workshops to define and standardize OTC workflows and revenue recognition models</p><p>• Collaborate with cross-functional teams to implement best practices in S/4HANA SD</p><p>• Support subscription billing models including recurring and usage-based billing</p><p>• Conduct testing, documentation, and training for new processes and enhancements</p><p>• Evaluate change requests and recommend scalable solutions</p><p>• Partner with internal stakeholders and external consultants to resolve issues and drive improvements</p><p>• Ensure compliance with IT controls and audit requirements</p><p><br></p>
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
<p> UX Researcher — Contract — Atlanta, GA (Hybrid or Remote)</p><p>We’re seeking a UX Researcher to help shape user-centered product experiences. You’ll uncover insights that drive design decisions and make digital experiences more intuitive.</p><p><strong>Responsibilities:</strong></p><ul><li>Conduct usability studies, interviews, and surveys to understand user behavior.</li><li>Synthesize findings into actionable recommendations for design and product teams.</li><li>Collaborate closely with UX designers, product managers, and developers.</li><li>Create research plans, participant screeners, and presentation decks.</li><li>Advocate for research-informed design within a fast-paced environment.</li></ul><p><br></p>
We are looking for a skilled QA Engineer/Performance Tester to join our team on a long-term contract basis. This role requires expertise in performance testing tools and scripting, along with the ability to work independently and deliver high-quality results. The position is based remotely, with flexibility to collaborate efficiently with the team.<br><br>Responsibilities:<br>• Conduct performance testing using tools such as Neoload or LoadRunner to evaluate system efficiency.<br>• Develop and execute detailed test scripts to identify potential performance bottlenecks.<br>• Collaborate with development teams to resolve identified issues and optimize system performance.<br>• Analyze test results and prepare comprehensive reports outlining findings and recommendations.<br>• Ensure the quality of software by performing manual tests as needed.<br>• Utilize Selenium for web browser automation to streamline testing processes.<br>• Work with tools like Zendesk to manage and report testing issues.<br>• Maintain high standards in quality assurance practices to meet project requirements.<br>• Demonstrate a proactive approach in identifying areas for improvement in testing workflows.<br>• Adapt quickly to project demands and contribute to a responsive and reactive remote work environment.
