Job Requirements:<br>• solid understanding of QA process and standards<br>• test case development and bug management with Azure DevOps<br>• manual and automated UI testing<br>• cross-browser and responsive web testing<br>• SQL Server query experience<br>• experience working with analysts and business users to understand the business domain and requirements<br>• experience working in Agile Scrum teams<br>• experience managing User Acceptance Testing<br>• experience mentoring and training junior QA staff<br>• familiarity with Azure App Services and Azure Application Insights a plus<br>• experience with LogRocket or other web session logging/replay tools a plus<br>• experience with Google Analytics a plus
<p>Now Hiring Registered Nurses (RNs) – Ready for a Change from Primary Care?</p><p><em>Opportunities Across Massachusetts</em> | Travel, Contract, & Permanent Roles Available</p><p><em>Full-time | Part-time | Per Diem</em> | Flexible Schedules to Fit Your Life</p><p><br></p><p>Thinking About Leaving Primary Care?</p><p>Robert Half is currently partnering with a Fortune 500 healthcare company that recognizes the value and versatility of experienced Registered Nurses. They’re seeking RNs to step into impactful non-clinical roles — including chart review, clinical auditing, utilization management, quality assurance, and case coordination.</p><p>These roles allow you to leverage your clinical knowledge in a different way — without the physical demands or emotional burnout of primary care.</p><p><br></p><p>Why This Could Be the Right Move for You:</p><ul><li>Use your RN skills in a fresh environment</li><li> Apply your attention to detail, clinical decision-making, and documentation expertise to ensure quality and compliance in healthcare delivery.</li><li>Flexible, predictable work hours</li><li> Say goodbye to long shifts, weekend coverage, and on-call stress. Many roles offer standard business hours with remote or hybrid options.</li><li>Career growth outside traditional clinical paths</li><li> These positions can be a stepping stone into leadership, healthcare administration, or corporate healthcare roles.</li></ul><p><br></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
The client looking for a mid-senior level developer to build and manage user interfaces for their application. Qualified candidates must be end to end developers that can take initiative and provide details on problems and solutions using technologies.<br><br>Essential Skills:<br>o Microsoft .NET Framework: Asp .Net with C# (Required)<br>o Azure SQL Server database design, development, and administration (Required)<br>o Web development with ASP.NET, including Web Forms, MVC, and Okta APIs (Required)<br>o Web application development with HTML, CSS and JavaScript<br>o Configuration and administration of Internet Information Services & Azure Web Apps<br>o Software, data, and web site security, including secure communications<br>o Software development practices - SDLC and Agile<br>o Build and release processes using Azure DevOps<br>o Source control (TFVC & Git)<br>o Experience with Okta Identity Management (certification a plus)<br>o Experience with Sitecore Ver 10 (certification a plus)<br>o Experience with BootStrap (a plus)<br><br><br>Job Duties/Responsibilities<br>• Researching, designing, implementing, and managing software applications<br>• Testing and evaluating new applications and tools (client will be migrating Legacy apps to .Net 6)<br>• Identifying areas for modification in existing programs and subsequently developing these modifications<br>• Troubleshooting and debugging issues within applications<br>• Application integration between various MassHousing applications (inhouse and SaaS tools)<br>• Writing and implementing creative and efficient code<br>• Determining operational practicality<br>• Developing quality assurance procedures<br>• Deploying software tools, processes, and metrics<br>• Maintaining and upgrading existing systems<br>• Training users<br>• Assist with analysis and testing as necessary<br>• Collaborate with fellow developers (9 total with 1 Lead Architect)
<p>We are looking for an experienced SAP Project Manager to oversee complex software initiatives, including implementations and upgrades, ensuring they meet business objectives. This long-term contract position offers the opportunity to lead cross-functional teams, manage budgets and timelines, and drive successful delivery of SAP solutions. Based remotely, this role requires strong project management skills and technical expertise in SAP systems.</p><p><br></p><p>Responsibilities:</p><p>• Develop comprehensive project plans, including scope definition, timelines, and deliverables, to guide SAP initiatives.</p><p>• Lead the execution of SAP projects, ensuring resources are optimized and tasks are completed efficiently.</p><p>• Monitor budgets and timelines closely to ensure projects remain on track and within financial constraints.</p><p>• Coordinate and manage cross-functional teams and stakeholders, fostering collaboration and clear communication.</p><p>• Identify and address potential risks and issues, implementing effective mitigation strategies.</p><p>• Oversee quality assurance processes to ensure SAP solutions align with established standards and business needs.</p><p>• Provide consistent progress updates to stakeholders and maintain thorough documentation of project activities.</p><p>• Utilize project management tools such as Atlassian Jira to track progress and streamline workflows.</p><p>• Apply Agile Scrum methodologies to enhance project execution and adaptability.</p><p>• Drive the successful transition to SAP S4 Hana through strategic planning and execution.</p>
<p>We are seeking a highly skilled and detail-oriented <strong>Accounting Manager</strong> to lead our accounting function, including <strong>general ledger, month-end close, financial reporting, and payroll operations</strong>. This role is responsible for ensuring the accuracy and integrity of all financial records while supporting business goals through timely and insightful financial reporting.</p><p><br></p><p>ESSENTIAL FUNCTIONS - include the following (other duties may be assigned): </p><p>• Responsible for preparation, accuracy and timely distribution of accounting-related reports; including weekly, monthly, annual financials and various detailed analyses. </p><p>• Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company. Present potential scenarios and outcomes to management.</p><p>• Develop and distribute various financial reports supporting other business functions.</p><p>• Responsible for department staff: hiring, performance management, near term development needs, long term staffing plan, ensuring compliance to company policies & procedures.</p><p>• Develop and implement accounting policies and procedures to ensure compliance with appropriate company, GAAP, regulatory, legal and contractual requirements.</p><p>• Assure accuracy of payroll accounting and that books tie to reports issued by payroll service.</p><p>• Prepare and support annual financial reviews/audits, various other targeted audits as necessary, bid & applied rates, annual company valuation, and mandated outside financial reporting.</p><p>• Ensure quality control over financial transactions and financial reporting.</p><p>• Manage day-to-day accounting operations and ensure appropriate validation methods and redundant process backup are in place for every critical operation.</p><p>• Manage and comply with all local, state and federal government reporting requirements and tax filings.</p><p>• Review financial documents to verify accuracy and compliance to regulations and acceptable financial principles.</p>
We are looking for an Audit Senior to join our team in Boston, Massachusetts. This role offers an exciting opportunity to work with a boutique firm that provides assurance, tax, and business advisory services to a diverse range of clients. As a trusted advisor, you will play a key role in delivering insightful financial analyses and ensuring compliance with regulatory standards while mentoring early-career team members.<br><br>Responsibilities:<br>• Conduct audit, review, and compilation procedures, including control testing, substantive testing, and analytical reviews, to evaluate the accuracy of financial data for privately-held businesses.<br>• Oversee the planning, execution, and completion of audit and review engagements, ensuring adherence to budgets, timelines, and quality standards.<br>• Apply a strong understanding of U.S. Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS) to engagements.<br>• Provide mentorship and guidance to early-career staff, fostering their growth and technical skills.<br>• Build and maintain strong relationships with clients, ensuring clear communication and a high level of responsiveness.<br>• Monitor industry trends and regulatory changes to ensure the firm's practices remain current and effective.<br>• Support ongoing development by participating in training and knowledge-sharing initiatives.<br>• Assist in identifying opportunities to enhance client outcomes through advisory services and forward-looking financial analyses.
<p>As a Customer Service Representative, you will serve as a critical part of our client's team, focusing on fraud monitoring, access control, and customer support. You will conduct manual fraud reviews based on insights from our fraud analysis partner, help maintain a secure and welcoming front desk environment, and provide support to our customers and Tier I support agents. This role is essential to ensuring a secure, smooth, and high-quality experience for both our customers and internal teams.</p><p> </p><p><strong>FRAUD MONITORING & ORDER REVIEW </strong></p><p>Review fraud alerts from our partner and assess whether flagged orders are consistent with legitimate customer behavior.</p><p>· Determine whether orders should be approved, held for more investigation, or cancelled based on the totality of the evidence.</p><p>· Escalate suspicious cases and document rationale and findings.</p><p>· Assist in refining fraud rules and collaborating with other departments (e.g., finance, fulfillment) to ensure secure order processing.</p><p> </p><p><strong>FRONT DESK SUPPORT</strong></p><p>· Monitor all visitor traffic through the facility’s main entrance; verify identification, sign in guests, and escort them as required.</p><p>· Receive, sort, and distribute incoming mail and packages.</p><p>· Assist in managing and relocating packages received at the front desk.</p><p> </p><p><strong>ADDITIONAL CUSTOMER SERVICE RESPONSIBILITIES</strong></p><p>· Collaboratively handle customer inquiries: read, respond to, and resolve service tickets submitted via email and contact forms.</p><p>· Communicate with customers via phone, email, and chat to resolve issues efficiently and professionally.</p><p>· Support Tier I offshore agents by resolving escalated issues or handling tasks they are not authorized to complete.</p><p>· Handle advanced order management inquiries and coordinate with delivery carriers (UPS, FedEx, etc.) when needed.</p><p>· Process customer refunds in accordance with internal policies and ensure proper documentation for each transaction.</p><p>· Maintain strong product knowledge to assist with order placement, troubleshooting, and general questions.</p><p>· Follow up on open issues to ensure customer satisfaction and timely resolution.</p>
