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20 results in Louisville, KY

Patient Access Specialist

Salem, IN
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are seeking a dependable and service-oriented Patient Access Specialist to join our healthcare team to work onsite. In this role, you will be responsible for creating a positive patient experience by handling registration, insurance verification, scheduling support, and front-end administrative duties. The ideal candidate is organized, compassionate, and able to work efficiently in a fast-paced healthcare environment. Hours: 3pm - 11pm Every other weekend (16 hrs/week) | This position is fully in-person and onsite Responsibilities for the position: <ul><li>Greet patients and visitors in a professional and courteous manner</li><li>Complete patient registration and verify demographic and insurance information</li><li>Obtain and enter accurate data into the electronic medical record system</li><li>Collect co-pays and other required patient payments</li><li>Answer incoming calls and assist with scheduling or general inquiries</li><li>Ensure all required forms and documentation are completed and signed</li><li>Maintain patient confidentiality and comply with HIPAA guidelines</li><li>Coordinate with clinical and administrative staff to support smooth patient flow</li><li>Resolve registration and insurance issues in a timely manner</li><li>Provide excellent customer service to patients, families, and internal teams</li></ul>
2026-07-01T00:00:00Z

Controller

Louisville, KY
onsite
Permanent / Full Time
140000 - 200000 USD / Yearly
We are looking for a Controller to provide financial leadership for manufacturing operations in Louisville, Kentucky. This role partners closely with operations leaders to improve profitability, strengthen cost visibility, and support sound business decisions across production activities. The ideal candidate will bring strong expertise in cost accounting, budgeting, forecasting, and performance analysis while helping drive accountability and continuous improvement throughout the organization. Responsibilities: • Collaborate with manufacturing and operations leaders to guide decisions that improve margins, productivity, and overall financial performance. • Direct operational finance activities across manufacturing locations, establishing consistent approaches to cost analysis, financial planning, and performance evaluation. • Develop, monitor, and interpret key operating and financial metrics to support better decision-making and stronger business results. • Lead reviews of labor, overhead, capacity, and spending trends, providing recommendations that help operations manage costs effectively. • Maintain strong internal controls for plant finance processes, including inventory and supply chain-related activities, to promote accuracy and compliance. • Oversee standard cost practices, including ongoing updates and governance, to ensure product costing reflects current operational conditions. • Prepare and review monthly financial and operational reporting, translating results into practical insights and corrective action plans for leadership. • Manage annual budget preparation and quarterly forecasting in partnership with finance leadership and operational stakeholders. • Partner with engineering and project leadership to evaluate capital investments, including financial analysis and approval support for proposed expenditures. • Support physical inventory processes and valuation reviews, including oversight of slow-moving and obsolete stock, while helping lead process improvements across operations.
2026-06-08T00:00:00Z

Financial Analyst

Madison, IN
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Financial Analyst to join a manufacturing-focused finance team. This opportunity is well suited for an early-career candidate who wants to deepen experience in financial planning, reporting, and operational support within a publicly traded organization. In this role, you will work closely with finance and business leaders to turn financial data into meaningful guidance that supports planning and performance improvement. The position offers strong visibility across the business and a clear path for continued growth in corporate finance. Responsibilities: • Build and maintain budgets, rolling forecasts, and longer-term financial plans in partnership with finance and operating teams. • Evaluate monthly results, investigate performance fluctuations, and explain trends through clear financial analysis. • Assist with period-end finance activities by preparing journal entries, reviewing results, and helping ensure accurate reporting. • Work with departmental stakeholders to compare actual spending and performance against plan and recommend corrective actions when needed. • Track operational and financial metrics such as productivity, cost movement, efficiency, and other key business indicators. • Support capital planning by analyzing investment proposals, developing financial cases, and assessing expected returns. • Prepare reporting materials and presentation content for leadership reviews and management discussions. • Improve the effectiveness of reporting by identifying opportunities for automation, streamlining processes, and strengthening insight quality. • Contribute to special analyses and cross-functional initiatives that broaden exposure to manufacturing finance and strategic decision-making.
2026-06-19T00:00:00Z

Bookkeeper

Louisville, KY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations for our office. This position plays a central role in maintaining accurate records, coordinating billing and payroll activities, and preparing routine financial reporting for internal stakeholders. The ideal candidate brings strong experience with bookkeeping processes, communicates effectively with clients and vendors, and is comfortable managing multiple administrative and accounting priorities in a small business environment. Responsibilities:• Create and maintain job records in QuickBooks Online, ensuring information is entered accurately and kept up to date.• Oversee receivables by preparing invoices for completed work, recording incoming payments, and issuing follow-up collection notices on a regular schedule.• Process remote bank deposits and complete monthly reconciliations for bank accounts and company credit card statements.• Manage payables by entering vendor invoices, preparing payments, and maintaining organized records of outstanding obligations.• Administer payroll activities, including tracking fee allocations, processing payroll checks, and coordinating deductions, benefits, and related payroll tax items.• Prepare and distribute recurring financial reports for business partners and the external accountant, including quarterly partner package reporting.• Support annual and periodic compliance tasks such as year-end tax forms, workers’ compensation audit documentation, insurance-related paperwork, and payroll reporting.• Maintain office administrative workflows by ordering supplies, updating files, opening and sorting mail, and preserving records for referral activity and related market data.• Communicate with clients and vendors to collect documentation such as W-9s, licensing details, and qualification records, and assist with proposals and contract out-of-state license applications.• Maintain financial records and provide general bookkeeping support across affiliated business activities as needed.
2026-07-01T00:00:00Z

Logistics Manager

Louisville, KY
onsite
Temporary to Hire
31 - 33.65 USD / Hourly
We are looking for a Logistics Manager to support and strengthen day-to-day distribution, warehouse, and inventory activities in Louisville, Kentucky. This contract-to-permanent opportunity is ideal for a Logistics Manager who can improve operational flow, maintain shipping accuracy, and help create a dependable customer delivery process. The person in this role will work closely with operations and cross-functional teams to enhance efficiency, uphold safety standards, and support long-term operational success. The hours for the Logistics Manager are Monday-Friday: 7AM-3:30PM. Responsibilities:• Direct daily warehouse and logistics activities to keep receiving, storage, picking, and outbound shipments running smoothly.• Supervise shipping and inventory processes to ensure customer orders are completed accurately and dispatched on schedule.• Partner with team members across operations, purchasing, engineering, quality, and customer support to resolve material flow issues and improve coordination.• Oversee inventory control efforts by managing cycle counts, reviewing discrepancies, and supporting regular stock audits.• Arrange domestic and international transportation, including shipments that require customs-related coordination.• Evaluate warehouse layout and storage practices to improve space usage, organization, and movement of materials.• Establish and refine packaging and shipping procedures to increase consistency, accuracy, and efficiency.• Track operational metrics and use performance data to identify improvement opportunities and implement corrective actions.• Promote a safe, orderly, and policy-compliant work environment while developing warehouse and logistics personnel.
2026-06-30T00:00:00Z

Senior Tax Strategist

Louisville, KY
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
We are looking for a Senior Tax Strategist to partner with clients in Louisville, Kentucky and help shape tax decisions that support stronger business performance. This position blends technical tax expertise with forward-thinking advisory work, giving you the opportunity to guide business owners through planning opportunities all year long. The ideal candidate is comfortable turning complex tax matters into practical recommendations and collaborating across teams to deliver thoughtful, well-executed solutions. Responsibilities: • Develop and carry out tax planning approaches that reflect each client’s operational goals, ownership structure, and long-term financial priorities. • Review client activity throughout the year, assess changing circumstances, and recommend adjustments that keep tax strategies aligned with current needs. • Explain intricate tax rules in a clear and practical way so clients can make informed decisions with confidence. • Track legislative and regulatory updates, analyze their impact, and advise clients on opportunities or risks created by those changes. • Oversee the preparation timeline for income, sales, property, and other tax filings to help ensure accurate and timely compliance. • Investigate tax notices, agency correspondence, and technical issues, then determine effective paths toward resolution. • Build trusted relationships with business owners and serve as a strategic advisor on tax-sensitive decisions and business matters. • Partner with accounting, bookkeeping, and advisory colleagues to identify tax considerations within financial reporting and operational data. • Contribute to improvements in tax planning workflows, tools, and team practices while supporting more efficient service delivery. • Provide guidance and mentorship to team members by encouraging a proactive, strategy-focused approach to client tax work.
2026-06-30T00:00:00Z

Accounts Payable Clerk

Louisville, KY
onsite
Temporary to Hire
22 - 23 USD / Hourly
We are looking for an Accounts Payable Clerk to support day-to-day payment operations for a team in Louisville, Kentucky. This contract opportunity is well suited for someone who is organized, detail-oriented, and comfortable managing high-volume invoice activity with accuracy. The role focuses on maintaining timely payment processing, resolving discrepancies, and keeping financial records current within a fast-paced accounting environment. Responsibilities: • Review incoming invoices, verify supporting details, and enter payment information accurately into the accounting system. • Match invoices to purchase orders or related documentation and follow up on any missing or unclear information. • Assign appropriate account codes and ensure expenses are recorded correctly in accordance with internal guidelines. • Prepare and process check runs and other scheduled payments while meeting established deadlines. • Reconcile vendor statements and internal records to identify and resolve outstanding balances or discrepancies. • Maintain organized accounts payable files and update data records to support audit readiness and reporting needs. • Communicate with vendors and internal departments to address payment questions, invoice issues, and status requests. • Use accounting platforms and spreadsheet tools to track transactions, support reporting, and improve payment accuracy.
2026-07-01T00:00:00Z

Collections Specialist

Louisville, KY
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a Collections Specialist to support receivables activity and strengthen account recovery efforts for a long-term contract assignment in Louisville, Kentucky. This role focuses on maintaining healthy customer accounts through detail-oriented outreach, timely follow-up, and accurate documentation of collection activity. The ideal candidate brings experience handling both commercial and consumer collections while working collaboratively to resolve payment issues and reduce outstanding balances. Responsibilities: • Contact commercial and consumer account holders to secure payment on past-due balances through phone, email, and written communication • Review aging reports and account details to prioritize collection efforts and determine appropriate next steps • Investigate billing concerns, payment discrepancies, and account disputes to help move accounts toward resolution • Maintain detailed and up-to-date records of conversations, commitments, and account status in internal systems • Partner with internal teams such as billing, customer service, and credit to address obstacles affecting payment timelines • Monitor promised payments and follow up promptly when commitments are missed or additional action is required • Apply established collection procedures and credit guidelines while supporting consistent recovery practices • Prepare account updates and collection activity summaries for leadership or other stakeholders as needed
2026-06-22T00:00:00Z

Investment Accountant

Louisville, KY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an Investment Accountant to support core accounting operations and provide accurate financial oversight for investment-related activity in Louisville, Kentucky. This position plays an important role in maintaining reliable records, preparing timely reports, and helping leadership make informed financial decisions. The ideal candidate brings strong general accounting knowledge, attention to detail, and the ability to work across routine transactions, portfolio accounting, and period-end close activities. Responsibilities: • Process incoming and outgoing payments while maintaining accurate records for both payables and receivables. • Maintain the general ledger by reviewing entries, resolving discrepancies, and completing monthly account reconciliations. • Contribute to month-end and year-end close by preparing supporting schedules and ensuring financial data is complete and accurate. • Produce financial reporting and assist with planning activities related to budgeting and forecasting. • Review financial results, track spending patterns, and identify notable variances or unusual activity. • Support investment portfolio accounting by monitoring holdings activity, tracking performance information, and coordinating with external advisors and financial institutions. • Prepare investment summaries and other reporting materials for organizational leadership and Board review. • Record and reconcile investment transactions, including income activity, realized and unrealized gains or losses, and related account balances. • Assist with audit preparation, financial examinations, and the maintenance of effective internal controls and compliance practices. • Analyze, allocate, and reconcile member premium activity for guaranty funds and process annual assessments for guaranty associations.
2026-06-11T00:00:00Z

Accounting Manager/Supervisor

Louisville, KY
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
We are looking for an experienced Accounting Manager/Supervisor to lead financial operations for a non-profit organization in Louisville, Kentucky. This role is responsible for maintaining accurate reporting, strengthening compliance practices, and supporting informed business decisions through clear financial insight. The ideal candidate brings strong nonprofit accounting knowledge, sound judgment, and the ability to guide both day-to-day accounting activities and broader process improvements. Responsibilities: • Direct the organization’s accounting activities and oversee daily financial operations with a focus on accuracy, timeliness, and adherence to applicable standards. • Produce and evaluate financial statements and related reports to present a reliable view of organizational results and overall financial health. • Review account activity and complete reconciliations for donations, restricted funding, and other revenue streams to ensure proper classification and reporting. • Manage compliance with nonprofit tax and regulatory obligations, including preparation support for Form 990 and other required filings. • Partner with internal stakeholders to identify opportunities to enhance accounting workflows, controls, and reporting procedures. • Serve as the primary liaison for external audits by organizing schedules, preparing supporting documentation, and responding to auditor requests. • Deliver financial analysis and periodic reporting to leadership and other stakeholders to assist with planning, forecasting, and strategic decisions. • Coach accounting personnel and provide day-to-day guidance to team members or volunteers involved in finance-related activities. • Support alignment of the charity’s financial systems and processes with the wider financial operations of the parent public company when needed.
2026-06-30T00:00:00Z

Full Charge Bookkeeper

Louisville, KY
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a detail-oriented Full Charge Bookkeeper to support day-to-day accounting operations for a team in Louisville, Kentucky. This contract opportunity is ideal for someone who can confidently manage core bookkeeping functions, maintain accurate financial records, and keep payables, receivables, and reconciliations running smoothly. The right candidate will bring strong Sage 300 experience and a hands-on approach to supporting a fast-paced business environment. Responsibilities:• Oversee end-to-end bookkeeping activities, ensuring financial transactions are recorded accurately and maintained in an organized manner.• Process vendor invoices, prepare payments, and monitor outgoing obligations to keep accounts payable current.• Manage customer billing, post incoming payments, and follow up on outstanding balances to support healthy accounts receivable activity.• Reconcile bank and other financial accounts on a regular basis to confirm accuracy and resolve discrepancies promptly.• Maintain and update records within Sage 300, ensuring data integrity across daily accounting functions.• Prepare routine financial reports and supporting documentation to assist with internal review and decision-making.• Review account activity for inconsistencies and investigate issues to help preserve accurate books.• Partner with internal stakeholders to address bookkeeping questions and support ongoing accounting needs.
2026-06-23T00:00:00Z

Financial Analyst

Louisville, KY
onsite
Permanent / Full Time
75000 - 100000 USD / Yearly
A growing organization is seeking an analytical professional to support workforce reporting, data management, and system administration efforts. This role will partner with cross-functional teams to improve data integrity, develop reporting tools, and provide insights that support business decisions. Responsibilities<ul><li>Maintain workforce-related data, reporting tools, and system processes.</li><li>Ensure data accuracy through audits, validation, and ongoing maintenance.</li><li>Develop dashboards, reports, and key performance metrics for leadership.</li><li>Analyze workforce and operational trends to support strategic decision-making.</li><li>Support system administration, user support, and process improvements.</li><li>Partner with stakeholders to improve reporting capabilities and data workflows.</li><li>Manage projects and reporting initiatives while ensuring timely deliverables.</li></ul>
2026-06-22T00:00:00Z

Accounting Clerk

Louisville, KY
onsite
Temporary / Contract
42000 - 45000 USD / Yearly
Position OverviewWe are seeking a detail-oriented Accounting Clerk with 2+ years of experience to support day-to-day accounting operations. This role will assist with transactional accounting functions, maintain accurate financial records, and ensure timely processing of financial data. Key Responsibilities<ul><li>Process accounts payable and accounts receivable transactions</li><li>Enter, code, and verify invoices and expense reports</li><li>Maintain and reconcile general ledger accounts</li><li>Assist with bank and credit card reconciliations</li><li>Prepare and post journal entries</li><li>Support month-end close activities</li><li>Monitor outstanding balances and follow up on discrepancies</li><li>Maintain accurate financial records and documentation</li><li>Assist with audits and provide supporting documentation as needed</li></ul>
2026-06-12T00:00:00Z

Scheduler

Louisville, KY
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a highly organized Scheduler to support staffing coordination and daily scheduling operations in Louisville, Kentucky. This contract opportunity with permanent potential is ideal for someone who can balance multiple priorities, maintain accurate schedule information, and respond quickly to changing coverage needs. The person in this role will help align employee availability with client demands while keeping communication clear and timely across all parties. The Scheduler position can be part-time or full-time hours, depending on what you are looking for! You must have some "on call" availability for nights and weekends. In office hours would fall between Monday - Friday, 8:30AM - 4:30PM. Responsibilities of the Scheduler:• Maintain accurate records of staff availability, assignments, and scheduling updates to support daily workforce planning.• Coordinate employee placement by reviewing qualifications and aligning skill sets with client coverage needs.• Use scheduling tools and office systems to build, revise, and distribute work schedules efficiently.• Communicate with clients, employees, and internal team members to resolve coverage gaps, shift adjustments, and scheduling conflicts.• Provide phone support by handling inbound overflow calls and directing urgent requests appropriately.• Monitor schedule changes throughout the day to help ensure consistent service coverage and timely staffing responses.
2026-07-01T00:00:00Z

Business Unit Controller

Louisville, KY
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a Business Unit Controller to join a growing portfolio company in Louisville, Kentucky. This position serves as a trusted finance partner to local leadership, providing clear financial insight that supports operational and strategic decisions. The role combines active involvement in day-to-day accounting with leadership responsibilities, requiring someone who can guide others while also contributing directly to core financial processes. Responsibilities: • Lead the delivery of accurate and timely financial reporting for the business unit, including ownership of assigned month-end close activities. • Partner with business unit leaders to translate financial results into meaningful analysis that supports performance goals and operational planning. • Direct key accounting workflows such as accounts receivable collections oversight and review of recurring payables processing. • Manage revenue recognition and job cost accounting entries to ensure project-related financial activity is recorded correctly. • Work closely with corporate finance leadership to apply accounting policies consistently and maintain effective internal controls. • Contribute to budget development, forecasting activities, and ongoing financial modeling to help the business unit stay aligned with targets. • Provide financial guidance to commercial teams on project-specific and customer-related matters when support is needed. • Assist with audit-related requests and documentation to support external review requirements. • Handle additional financial analysis and special projects as business needs evolve.
2026-06-04T00:00:00Z

Data Entry Clerk

Jeffersonville, IN
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a detail-oriented PART-TIME Data Entry Clerk to support a manufacturing team in Jeffersonville, Indiana through a Contract position. This role is ideal for someone who is comfortable working part-time initially, with flexibility to take on additional hours as business needs grow. The person in this position will help maintain accurate operational records, organize data in Excel, and contribute to process improvement efforts across engineering and operations teams. The hours for the PART-TIME data entry clerk are onsite Monday - Friday, 8 AM - 12 PM. Responsibilities of the Part-Time Data Entry:• Enter, update, and verify operational data across internal systems to maintain accurate and reliable records.• Track production cycle times and review data trends to support reporting and process analysis.• Clean up inconsistent or outdated system information to improve data quality and usability.• Build and maintain Excel spreadsheets using formulas, pivot tables, and VLOOKUPs to organize and analyze information.• Partner with engineering, operations, and continuous improvement teams to support workflow and efficiency initiatives.• Prepare documentation such as standard work instructions, process records, and supporting reference materials.• Assist with reviewing facility, office, or production layouts and related data to help identify opportunities for better space and process utilization.• Support lean and continuous improvement activities by gathering information, documenting findings, and helping monitor results.
2026-07-02T00:00:00Z

Tax Staff - Public

Louisville, KY
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
We are looking for a Tax Staff team member to join a public accounting team in Louisville, Kentucky. This role supports the preparation, review, and filing of a broad range of tax returns while helping maintain accurate records and strong compliance practices. The position also works closely with internal colleagues, clients, and outside providers to keep engagements organized and responsive throughout the tax cycle. Responsibilities: • Prepare and submit federal, state, and local tax filings for clients, ensuring completeness and accuracy across multiple return types. • Examine tax documents and supporting records to help produce organized workpapers, engagement materials, and client-ready documentation. • Address notices and questions from tax agencies by gathering information, drafting responses, and coordinating follow-up actions. • Partner with colleagues across departments to support timely reporting and consistent adherence to tax regulations. • Act as a point of coordination for external software vendors and internal team members regarding tax-related tools and workflow needs. • Maintain and apply firm procedures that align with federal requirements and Kentucky tax regulations. • Assist the tax team with administrative and engagement support activities that improve efficiency during busy filing periods. • Take on additional assignments as needed to support operational and client service goals.
2026-06-24T00:00:00Z

Accounts Payable Clerk

Louisville, KY
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for an Accounts Payable Clerk to support financial operations for a construction-focused organization in Louisville, Kentucky. This role is responsible for overseeing invoice processing, coordinating purchase order activity, managing billing documentation, and ensuring payment records are accurate and timely. The ideal candidate brings hands-on construction accounting experience and can work confidently with detailed financial transactions in a fast-paced environment. Responsibilities: • Process vendor invoices, match them to supporting documentation, and prepare payments in accordance with company procedures. • Oversee the purchase order workflow by reviewing entries for accuracy, tracking approvals, and maintaining organized records. • Handle lien release documentation by collecting, reviewing, and filing required materials to support project and vendor compliance. • Prepare and manage billing activities, including construction-related invoicing and associated backup documentation. • Reconcile accounts payable transactions and investigate discrepancies to keep financial records current and accurate. • Partner with project teams, vendors, and internal stakeholders to resolve payment questions and documentation issues efficiently. • Maintain detailed accounting files and support reporting needs related to payables, billing, and job cost documentation.
2026-06-29T00:00:00Z

Senior Accounts Payable Specialist

Louisville, KY
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Senior Accounts Payable Specialist to join our team in Louisville, Kentucky. In this role, you will play a pivotal part in ensuring the precise and efficient handling of vendor invoices, expense requests, and electronic payments within a multi-entity finance structure. If you are passionate about leveraging modern technology tools, driving process improvements, and maintaining a high standard of accuracy, this position is an excellent opportunity for you. Responsibilities: • Process vendor invoices, expense requests, and electronic payments with accuracy and efficiency across multiple entities. • Utilize technology-driven accounts payable platforms to streamline invoice intake, data extraction, and classification. • Ensure invoices are correctly coded to general ledger accounts, cost centers, projects, and entities while maintaining compliance with company policies. • Manage electronic approval workflows, monitor queue statuses, and resolve discrepancies promptly. • Prepare and execute payment runs, including wire transfers, virtual cards, checks, and other methods, while reconciling payment batches. • Maintain vendor records, including payment preferences and compliance documentation, and respond to inquiries regarding invoice or payment statuses. • Support accounts payable system upgrades and assist with the implementation of cloud-based solutions. • Contribute to month-end financial close processes, including subledger reconciliations and audit documentation preparation. • Collaborate with internal teams to troubleshoot issues and enhance accounts payable processes. • Ensure adherence to internal controls, regulatory standards, and audit requirements to maintain the integrity of financial operations.
2026-06-24T00:00:00Z

Customer Service Manager

Louisville, KY
onsite
Temporary to Hire
26 - 30 USD / Hourly
We are looking for an experienced Customer Service Manager to lead service operations and support a high-quality customer experience in Louisville, Kentucky. This contract to hire position is ideal for someone who excels at team coordination and customer account support. The right candidate will bring strong organization, sound judgment, and the ability to keep service activities running smoothly while maintaining excellent communication with customers and internal teams. The Customer Service Manager role is onsite Monday - Friday, 8am-5pm. Responsibilities of Customer Service Manager:• Lead daily customer service activities to ensure timely, attentive, and solution-focused support across all customer interactions.• Oversee customer accounts by addressing service needs, resolving concerns, and maintaining strong ongoing relationships.• Coordinate work assignments and service requests using computer-aided dispatch tools to improve response times and operational efficiency.• Manage job scheduling activities, balancing priorities and available resources to keep appointments and service commitments on track.• Support performance by guiding staff, monitoring service quality, and encouraging consistent customer care standards.• Handle escalated issues with a calm, practical approach, working across teams to reach effective resolutions.• Track service metrics and operational trends to identify opportunities for process improvement and stronger customer outcomes.• Collaborate with internal departments to ensure accurate communication, smooth service delivery, and dependable follow-through on customer needs.
2026-07-02T00:00:00Z