<p>We are seeking an experienced IT Analyst II to join our technology team. This role is ideal for professionals who thrive in fast-paced, compliance-driven environments and enjoy supporting diverse user and technical needs. The IT Analyst II will play a vital part in ensuring smooth daily operations within Windows and macOS environments, with a significant focus on Microsoft 365 support and system security.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide advanced IT support across Windows and macOS platforms, Microsoft 365 suite (including Entra ID, SharePoint, Outlook, Intune), SaaS applications, and endpoint management tools such as Intune and Apple Business Manager.</li><li>Diagnose and resolve a wide range of technical issues, ensuring timely and effective communication with end users.</li><li>Administer and manage identity and access management systems (such as Azure AD, Okta), ensuring secure and compliant user workflows.</li><li>Maintain clear and concise documentation for IT processes, troubleshooting steps, and support tickets.</li><li>Ensure all systems and processes comply with relevant security frameworks, with a strong preference for candidates with exposure to NIST 800-171 and CMMC standards.</li><li>Adapt quickly to shifting priorities and multiple, concurrent support requests.</li><li>Collaborate with IT leadership and cross-functional teams to identify areas for improvement and recommend technology solutions.</li></ul><p><br></p>
<p>Job Posting: Raiser's Edge Database Administrator</p><p>Location: Onsite – Woodland Hills, CA</p><p>Salary Range: $75,000 – $85,000 per year</p><p>Employment Type: Full-Time, Onsite</p><p>Our client seeks a skilled Raiser's Edge Database Administrator to join their organization in Woodland Hills, CA. This vital onsite position ensures the smooth operation and integrity of Blackbaud Raiser's Edge NXT, with a strong focus on gift processing, custom reporting, and donor list maintenance.</p><p>Key Responsibilities:</p><ul><li>Administer and maintain Blackbaud Raiser's Edge NXT database for donor management and fundraising operations.</li><li>Accurately process all charitable gifts, pledges, and payments, ensuring timely acknowledgement and correct fund allocation.</li><li>Create, customize, and manage complex reports, queries, exports, and dashboards to support development and organizational goals.</li><li>Maintain donor and constituent records with a high standard of accuracy and confidentiality.</li><li>Support the data needs of fundraising campaigns, events, and mailing efforts, ensuring data is segmented and targeted.</li><li>Collaborate with the development team and leadership to provide data analysis and insight to inform strategy.</li><li>Train staff in Raiser's Edge best practices, ensuring database usage is efficient and effective.</li><li>Troubleshoot issues, perform regular data clean-up, and implement database enhancements.</li></ul><p><br></p>
Responsibilities & Duties:<br>Run our reception desk/front office, including:<br>Greet and create a welcoming front-office experience for staff, visitors, and our community.<br>Greet and direct vendors and freight deliveries.<br>Answer phone calls.<br>Enforce guest sign-in procedures and facilitate the HQ tour.<br>Office/Administrative<br>Assist with various office administration tasks (filing, supply ordering, restocking, inventory, and supplies organization).<br>Ensure the office space is organized and well-stocked.<br>Order food and supplies for meetings and team events.<br>Assist People Operations (HR) with onsite event logistics, recruitment scheduling, and candidate experience.<br>Assist the Operations team with ad-hoc office, administrative, or analytics tasks.<br>Shipping & Receiving<br>Receive mail and deliveries, and track items in our inventory software.<br>Ship packages and drop-off/pick-up at the post office, FedEx, or UPS.<br>Project Management<br>Manage 3rd party contractors, responsible for both budget and timeline<br><br>Required Skills and Qualifications:<br>Associate's or Bachelor’s degree.<br>Excellent verbal and written communication skills across various platforms.<br>Proven ability to pick up new technologies.<br>Proficient with Microsoft Office (emphasis on Word, PowerPoint, and Excel).<br>Ability to work on-site in El Segundo 5 days a week.<br>Desired Skills and Qualifications:<br>Eager to work in a fast-paced startup environment with a proactive and collaborative attitude.<br>A no-task-is-too-small mindset.<br>Resourceful, with keen ability to anticipate needs and take initiative to fill gaps.<br>Prior internship or work experience in office administration, food service, events, or hospitality.<br>Hands-on project examples outside of the classroom, such as extracurricular projects, clubs, or personal projects.
