<p>We are seeking a motivated and customer-focused <strong>Customer Service Representative</strong> to join our team. In this role, you will be the primary point of contact for customers, ensuring their inquiries are handled promptly and professionally while delivering an exceptional experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction.</li><li>Document interactions and maintain detailed records in the CRM system.</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary.</li><li>Stay informed about products, services, and company policies to provide accurate information.</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a friendly, detail-oriented <strong>Customer Service Representative</strong> to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction.</li><li>Process orders, returns, and account updates accurately.</li><li>Document interactions and maintain detailed records in the CRM system.</li></ul><p><br></p>
<p>Job Title: Customer Service Representative</p><p>Location: Remote (Must have a quiet, dedicated workspace)</p><p>Contract Length: 78-week contract</p><p>Schedule: Full-time; must work Mountain Time Zone hours; Overtime required, including blackout dates at month-end</p><p><br></p><p>Role Overview</p><p>We are seeking a detail-oriented and customer-focused professional to join our team as a Customer Service Representative. This role supports both internal and external customers in a high-demand environment, requiring strong organizational skills, adaptability, and a commitment to accuracy.</p><p><br></p><p>Key Responsibilities</p><p>Provide exceptional customer service related to sales, promotions, installations, and communications.</p><p>Respond promptly and professionally to inquiries from customers and internal teams.</p><p>Maintain accurate records of customer interactions, pricing, and contracts in ERP systems.</p><p>Collaborate with Accounts Receivable to resolve invoice disputes and ensure timely collections.</p><p>Prepare reports and support quality initiatives based on customer feedback and surveys.</p><p>Research and resolve customer claims and complaints in compliance with consumer laws.</p><p>Assist in developing initiatives to proactively inform and educate customers.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
<p><strong>About the Role</strong></p><p>We are looking for a professional and welcoming <strong>Receptionist</strong> to join our team. As the first point of contact for visitors and callers, you will play a key role in creating a positive impression and ensuring smooth front desk operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and provide assistance in a courteous and professional manner.</li><li>Answer and route incoming phone calls promptly.</li><li>Manage mail, deliveries, and office supplies.</li><li>Schedule appointments and maintain calendars.</li><li>Assist with administrative tasks such as filing, data entry, and document preparation.</li></ul><p><br></p>
