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5 results for Product Support Specialist in Lansing, MI

Help Desk/Desktop Support Analyst

Ada, MI
onsite
Temporary / Contract
27.55 - 31.90 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for end users in Ada, Michigan. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and connectivity issues while delivering a strong customer support experience. The role focuses on maintaining stable desktop operations, addressing service requests efficiently, and supporting users across Microsoft-based environments. Responsibilities: • Respond to incoming support requests and resolve desktop, laptop, and peripheral issues in a timely manner. • Troubleshoot problems related to Windows operating systems, user accounts, and common business applications. • Manage and update Active Directory records, including user access, password resets, and account support tasks. • Investigate network and VPN connectivity concerns and escalate more complex incidents when needed. • Install, configure, and maintain desktop hardware and standard workstation software for end users. • Track, document, and close service desk tickets with clear notes and accurate status updates. • Assist with routine server administration and support activities as directed by the technical team. • Provide hands-on and remote support to ensure employees can work effectively with minimal disruption.
2026-06-03T13:18:47Z

Quality Assurance Engineer

Grand Rapids, MI
onsite
Temporary / Contract
60.00 - 65.00 USD / Hourly
About the RoleWe are seeking a Senior Quality Assurance Engineer / End-to-End Test Lead to support large-scale retail technology initiatives for a fast-paced enterprise environment. This role is ideal for an experienced QA professional with strong retail domain expertise, hands-on test automation experience, and a proven track record leading end-to-end testing efforts across large teams and complex projects.The ideal candidate will be comfortable coordinating testing activities across multiple stakeholders, driving quality assurance strategies, and ensuring successful delivery of enterprise retail systems and applications.Key Responsibilities<ul><li>Lead and coordinate end-to-end testing activities across large-scale retail technology projects</li><li>Collaborate with cross-functional teams including developers, business analysts, product owners, and project managers</li><li>Develop and execute comprehensive QA strategies, test plans, and test cases</li><li>Drive defect tracking, root cause analysis, and issue resolution throughout the testing lifecycle</li><li>Support and contribute to automated testing efforts and quality engineering best practices</li><li>Ensure testing coverage across integrated retail systems, applications, and workflows</li><li>Provide status updates, testing metrics, and risk assessments to leadership and stakeholders</li><li>Act as a Subject Matter Expert (SME) within retail systems and quality assurance processes</li><li>Mentor junior QA team members and help drive continuous improvement initiatives</li></ul>
2026-05-28T20:13:45Z

Backend Java Developer

Grand Rapids, MI
remote
Temporary / Contract
60.00 - 65.00 USD / Hourly
About the RoleWe are seeking a Senior Software Engineer with strong backend development expertise to join a fast-paced engineering team supporting large-scale e-commerce and Order Management Systems (OMS). This role is ideal for a highly motivated engineer who thrives in solving complex backend challenges, building resilient systems, and leveraging modern AI-driven development approaches to improve productivity and innovation.This is not a traditional full stack role — the team is specifically seeking a backend-focused engineer with deep experience in Java, Spring Boot, and Kafka.Responsibilities<ul><li>Design, develop, enhance, and maintain scalable backend applications and microservices</li><li>Build resilient, high-performance solutions within an e-commerce and Order Management environment</li><li>Develop and implement APIs, event-driven architectures, and distributed systems using Kafka</li><li>Participate in software testing, code reviews, debugging, and production support activities</li><li>Collaborate cross-functionally with engineering, product, and business teams</li><li>Leverage AI and context engineering tools to improve system reliability, development speed, and operational efficiency</li><li>Analyze existing systems and identify opportunities for modernization and optimization</li><li>Contribute innovative ideas and bring a proactive, energetic approach to problem-solving</li></ul>
2026-05-27T14:28:45Z

Finance Manager Operations

Grand Rapids, MI
onsite
Permanent / Full Time
120000.00 - 130000.00 USD / Yearly
Hybrid Opportunity - Local Candidates OnlyOur client is seeking an experienced and strategic finance leader to take ownership of inventory valuation, cost standards, and financial reporting in support of manufacturing and supply chain operations. This is a high-impact opportunity for a hands-on finance professional who excels in building cross-functional relationships, leading teams, and driving process improvements that enhance visibility, accuracy, and operational performance.If you're looking to present this role to strong candidates, this position offers the chance to step into a leadership role with meaningful influence across operations, finance, and supply chain while helping shape reporting, costing processes, and overall business decision-making. Key Responsibilities<ul><li>Drive automation of operational finance reporting, including development of dashboards for accurate, real-time visibility into key metrics.</li><li>Prepare clear financial summaries and present results to supply chain and operations leadership.</li><li>Analyze financial results and provide actionable insights to business partners.</li><li>Partner cross-functionally with operations, warehousing, materials, and purchasing teams to identify, implement, and measure cost-saving initiatives.</li><li>Lead the cost accounting team across all related functions supporting business performance objectives.</li><li>Delegate work, establish performance metrics, and guide the team toward achieving goals.</li><li>Coach, mentor, and develop team members.</li><li>Evaluate departmental processes and implement improvements to increase efficiency, optimize resources, and maintain accuracy.</li><li>Provide financial visibility and performance analysis for manufacturing operations, aligning with business partners to improve results.</li><li>Prepare budgets, review budget submissions, and support budget presentations.</li><li>Assist manufacturing leadership with capital expenditure proposals.</li><li>Investigate and report significant weekly variances, working with cross-functional teams to resolve issues and implement solutions.</li><li>Oversee financial reporting for supply chain operations, including design, execution, and maintenance of inventory valuation processes across multiple entities.</li><li>Establish and review cost elements including material, labor, overhead, perpetual inventory, and inventory reserves.</li><li>Partner with domestic and international teams to ensure accurate material costing and monitor and forecast purchase price variances.</li><li>Develop and implement regular reviews of bills of materials, routings, and other cost components to ensure costing accuracy.</li><li>Establish and maintain reliable processes for allocating overhead across cost centers.</li><li>Coordinate periodic and year-end inventory counts with inventory control teams and support audit readiness.</li><li>Own the financial close process for inventory, cost of goods sold, freight, and distribution costs, including journal entries, accruals, reconciliations, and account analysis.</li><li>Support interim and annual audit activities by preparing and coordinating required financial information.</li><li>Handle all information with a high degree of confidentiality and professionalism.</li></ul>
2026-06-05T13:33:49Z

Sr. Accountant

Ann Arbor, MI
onsite
Permanent / Full Time
80000.00 - 95000.00 USD / Yearly
We are looking for an experienced accounting specialist to join an investment management organization in Michigan. This role is ideal for someone who brings strong technical accounting knowledge, works independently with confidence, and contributes effectively in a collaborative environment. The position will support core accounting operations, reporting activities, and close processes while helping maintain accurate and timely financial information. Responsibilities: • Oversee key accounting activities to ensure financial records are accurate, complete, and aligned with reporting requirements. • Prepare and review financial reports that support internal decision-making and external business needs. • Manage month-end close responsibilities, including reconciliations, journal entries, and coordination of closing timelines. • Maintain the general ledger by analyzing account activity, resolving discrepancies, and supporting overall data integrity. • Track and account for fixed assets, including additions, depreciation, and related record maintenance. • Partner with cross-functional colleagues to gather financial information, answer accounting questions, and improve workflow efficiency. • Contribute to process improvements and support accounting system-related tasks, including work involving accounting software when applicable.
2026-05-29T12:18:48Z