We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Novi, Michigan. This position offers an excellent opportunity to deliver exceptional support to customers while managing inquiries and orders efficiently. As a Contract to permanent role, this job is ideal for candidates seeking a long-term career with growth potential.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues promptly.<br>• Process and manage orders accurately, ensuring timely delivery and effective communication.<br>• Handle inbound and outbound calls professionally to assist customers with spare parts and other needs.<br>• Maintain detailed records of customer interactions and order entries.<br>• Collaborate with team members to ensure seamless service and customer satisfaction.<br>• Identify opportunities to improve customer service processes and contribute to team goals.<br>• Troubleshoot technical issues and provide solutions to customers.<br>• Stay informed about company products and services to provide accurate information.<br>• Follow up with customers to ensure their needs are met and satisfaction is achieved.
Role Overview: Join a dynamic team in a permanent administrative support role within our Landscape Finished Sales department. This position provides the opportunity to expand your responsibilities and grow professionally within the Sales department. Candidates must be available for extended hours—including weekends—during peak months and have the flexibility to travel out of state with reasonable advance notice. Reporting directly to our Sales Specialist, you will play a crucial part in facilitating efficient operations and delivering exceptional service to our customers. Key Responsibilities: Expedite daily order entry with high attention to detail Assist with problem identification and resolution as challenges arise Coordinate deliveries and promptly communicate logistics to clients Maintain accurate customer profiles in a CRM system Manage multiple spreadsheets and oversee various projects Respond to customer inquiries via phone and email Document and refine internal procedures to improve efficiency Organize and inspect shipments for outgoing landscape orders Build and sustain strong client relationships Assess plant inventory quality, quantity, and status in the greenhouse as needed Generate reports for internal use and client presentation on sales analysis and order entry Travel with the Landscape Sales Specialist to engage with existing and prospective customers Provide sales department support, including pre-order bookings and weekly reporting Required Qualifications: High school diploma or equivalent Minimum two years of sales and customer service experience Advanced proficiency in Microsoft Excel and related functions Adaptability to a fast-paced environment and quick learning ability Effective multi-tasking and project balancing skills Strong written and verbal communication skills Reliable time management and punctuality Reliable transportation Preferred Qualifications: Experience in client relationship management, inside sales, account management, and business development Familiarity with horticulture is a strong asset Benefits of Joining Our Team: This is your chance to take on a pivotal relationship-building role with outstanding growth opportunities in a thriving industry. If you bring an efficient drive, thrive under dynamic conditions, and value initiative and strategic thinking, we encourage you to apply and help elevate our presence in the market. Job Type: permanent Expected Hours: 35–55 per week
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Jackson, Michigan. In this Contract to permanent position, you will play a key role in supporting customer needs and ensuring accurate order processing. This is an on-site role, offering the opportunity to collaborate with team members and supervisors while contributing to the efficiency of our operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls from customers promptly and professionally, addressing inquiries and resolving issues.</p><p>• Accurately enter customer orders into the CRM system and retrieve orders from customer portals as needed.</p><p>• Verify the accuracy of order details, including value-added processes, to ensure customer satisfaction.</p><p>• Communicate with plant supervisors to discuss order requirements and inspect materials for proper finishing.</p><p>• Maintain organized records of customer interactions and order statuses for seamless follow-up.</p><p>• Collaborate with team members to schedule appointments and manage customer service tasks effectively.</p><p>• Utilize Microsoft Excel and Word to complete data entry tasks and create necessary documentation.</p><p>• Respond to customer emails promptly, providing clear and helpful information.</p><p>• Monitor the progress of orders and coordinate with relevant departments to ensure timely completion.</p><p>• Uphold a commitment to providing exceptional customer service in every interaction.</p>
Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you! We have a great position starting ASAP, PART TIME, onsite in Ann Arbor, MI. Candidates must have office experience and great computer skills. Must be able to work a flexible schedule and Saturdays if needed. Pays $18/hr. <br><br>RESPONSIBILITIES<br>Maintain and apply expert knowledge of test center policies, practices, and procedures<br>Greet examinees and verify identification<br>Register and prepare candidate scorecards<br>If applicable, digitally scan and record candidate fingerprint identification<br>Continuously monitor candidates as they complete exams<br>Resolve or report candidate issues with urgency<br>Secure all computer software in the test center at all times<br>Reboot computer servers and reset passwords as necessary<br>Report any occurrences outside company guidelines to corporate management<br>Ability to be flexible with scheduling based on Prometric capacity requirements<br>Perform other duties as assigned<br><br>EXPERIENCE<br>1-2 years customer service-related experience required<br><br>SKILLS<br>Ability to communicate with candidates effectively and with professionalism and authority <br><br>PHYSICAL JOB REQUIREMENTS<br>Capable of lifting up to 40 pounds<br>Ability to remain in a stationary position for extended periods of time while administering exams<br>Ability to perform periodic walk-through.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
We are looking for a dedicated and organized Receptionist to join our team on a contract basis during tax season. This role is based in Grand Rapids, Michigan, and offers an excellent opportunity to contribute to a detail-oriented CPA firm. The position requires strong communication and administrative skills to ensure smooth daily operations.<br><br>Responsibilities:<br>• Greet and assist clients as they arrive, ensuring a welcoming and detail-oriented atmosphere.<br>• Manage a multi-line phone system, answering calls and directing inquiries appropriately.<br>• Enter customer information accurately into the system to maintain updated records.<br>• Distribute completed tax returns to clients in a timely and efficient manner.<br>• Process payments and update client accounts with necessary financial information.<br>• Organize and maintain files to ensure easy access and proper documentation.<br>• Schedule appointments for clients, coordinating with team members as needed.<br>• Respond to email correspondence with attention to detail and accuracy.<br>• Perform general office tasks, such as managing supplies and ensuring a tidy workspace.
<p><strong>Workday Finance Product Lead</strong></p><p><strong>Department:</strong> Corporate Finance Systems</p><p> <strong>Confidential Search</strong></p><p> <strong>Location:</strong> Remote (Quarterly travel to Michigan headquarters)</p><p><strong>Role Overview</strong></p><p>Our client, a global leader in its industry, is seeking a Workday Finance Product Lead to serve as the finance-facing owner of its Workday Financial Management platform. This role sits at the intersection of accounting, finance operations, and enterprise systems, with primary responsibility for ensuring Workday supports accurate financial reporting, scalable processes, and strong internal controls across a complex, international organization.</p><p>This position is ideal for a finance professional with deep accounting experience who has led Workday Financials implementations and served as a Workday administrator. The role partners closely with global accounting and finance leadership to translate financial requirements into effective system design and execution.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the finance product owner for Workday Financial Management, representing accounting and finance priorities across the organization</li><li>Lead and support Workday Financials implementations, enhancements, and ongoing system administration</li><li>Partner with accounting and finance leadership to align Workday functionality with close, reporting, procurement, expense, and project accounting processes</li><li>Develop and maintain a finance-driven roadmap that supports reporting accuracy, operational efficiency, and future growth</li><li>Translate accounting and finance requirements into detailed functional designs and Workday configurations</li><li>Oversee functional delivery of initiatives, ensuring adherence to financial controls, timelines, and quality standards</li><li>Provide guidance on Workday integrations, data flows, and downstream reporting dependencies</li><li>Serve as a key escalation point for system-related accounting issues, driving root-cause analysis and sustainable solutions</li><li>Collaborate with internal teams and external partners to support compliance, audit readiness, and risk management</li><li>Support governance, documentation, and change management related to financial systems</li></ul><p>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
