We are looking for a skilled and success-driven Customer Service Representative to join our team in East Lansing, Michigan. In this role, you will provide essential support to healthcare professionals by assisting with certification processes, addressing inquiries, and ensuring a seamless user experience. This is a long-term contract position that offers the opportunity to make a meaningful impact in a fast-paced private medical environment.<br><br>Responsibilities:<br>• Assist healthcare professionals with navigating certification applications, tracking credentials, and submitting necessary documentation.<br>• Respond promptly to inquiries, providing clear and accurate information to ensure a positive customer experience.<br>• Troubleshoot and resolve issues related to physician certification processes, escalating complex cases when necessary.<br>• Collaborate with internal teams to stay informed about policy updates and ensure consistent communication with clients.<br>• Maintain detailed records of customer interactions and resolutions in the company’s system.<br>• Educate users on eligibility requirements, renewal deadlines, and specific certification procedures.<br>• Contribute to the creation of educational materials, including FAQs and training content, to improve customer understanding.<br>• Support continuous improvement by identifying opportunities to enhance processes and customer service practices.<br>• Ensure compliance with regulatory standards while delivering exceptional assistance to healthcare professionals.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in East Lansing, Michigan. This long-term contract position focuses on providing exceptional support to physicians and healthcare professionals regarding certification processes. The ideal candidate will excel at problem-solving and have a strong commitment to delivering high-quality service in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Assist healthcare professionals with certification applications, tracking credentials, and submitting required documentation.<br>• Respond to inquiries promptly, offering solutions and ensuring a positive customer experience.<br>• Collaborate with internal teams to address complex issues and stay informed about policy updates.<br>• Maintain accurate records of customer interactions and resolutions using company systems.<br>• Educate users on certification eligibility, renewal procedures, and documentation requirements.<br>• Escalate unresolved concerns to appropriate departments for further assistance.<br>• Develop and contribute to training materials, FAQs, and process improvements to enhance customer support.
Seeking a detail-driven, customer focused Accounts Receivable Representative I to support the accounting team. If you enjoy problem-solving, being organized and working in a fast-paced environment, this role offers the chance to grow your skills and make an immediate impact. If you have at least 2 solid years of AR/Customer Service experience and open to temporary work, apply!! This role is hybrid MUST be able to work 3 days ONSITE no less. <br><br>Responsibilities:<br>• Process invoices, credit memos, and related A/R transactions<br>• Provide outstanding internal and external client support via phone, email and written communication<br>• Research and resolve account issues, billing discrepancies, and cash applications questions<br>• Monitor A/R aging reports and help resolve outstanding items<br>• Reconcile customer accounts to ensure accuracy<br>• Support collection efforts, including sending dunning letters and maintaining notes in Oracle Financials<br>• Contribute to month-end close activities (variance analysis, journal entries, reconciliations)<br>• Assist in annual audits and ensure compliance with accounting controls<br><br>Qualifications:<br>• Associate’s degree in accounting or equivalent experience<br>• 1+ year of related accounting customer service experience<br>• Strong communication, customer service, and organizational skills<br>• Solid understanding of general accounting concepts<br>• High accuracy in data entry and recordkeeping<br>• Ability to manage multiple deadlines in a fast<br>• Experience with ERP systems and proficiency in Microsoft Office<br><br>Preferred not required:<br>• Technical familiarity with tools like Power BI, Hubble, and IPulse<br>• Advanced Excel skills (Pivot Tables and VLOOKUP)<br>• Cash application and payment posting experience<br>• Experience with Oracle Financials
<p>We are looking for a dedicated and organized Receptionist to join our team on a contract basis during tax season. This role is based in Grand Rapids, Michigan, and offers an excellent opportunity to contribute to a detail-oriented CPA firm. The position requires strong communication and administrative skills to ensure smooth daily operations. </p><p><br></p><p>Responsibilities:</p><p>• Greet and assist clients as they arrive, ensuring a welcoming and detail-oriented atmosphere.</p><p>• Manage a multi-line phone system, answering calls and directing inquiries appropriately.</p><p>• Enter customer information accurately into the system to maintain updated records.</p><p>• Distribute completed tax returns to clients in a timely and efficient manner.</p><p>• Process payments and update client accounts with necessary financial information.</p><p>• Organize and maintain files to ensure easy access and proper documentation.</p><p>• Schedule appointments for clients, coordinating with team members as needed.</p><p>• Respond to email correspondence with attention to detail and accuracy.</p><p>• Perform general office tasks, such as managing supplies and ensuring a tidy workspace.</p>
Seeking a Purchasing Agent in Saline, MI. The Purchasing Agent will be responsible for supporting the purchasing department. Excellent interpersonal and analytical skills are required for this Purchasing Agent role. The Purchasing Agent will ideally have previous purchasing or procurement experience and a desire to advance their career. This Purchasing Agent could be perfect for you! This role is 100% ONSITE M-F 8am-5pm and pay up to $22/hr. <br><br>Primary responsibilities of the position include but are not limited to:<br><br>• Handling large volume of requests for items to be sourced/quoted.<br>• Communicating with the customer as an integrated supplier to ensure that their expectations are met.<br>• Effectively communicating with vendors and suppliers to coordinate quoting process including:<br>o Sourcing items to best supplier(s)<br>o Negotiating best price/lead time<br>o Negotiation of new vendor terms<br>• Expediting priority requests as determined by the customer and on site personnel<br>• Analysis or data to pursue price/margin improvements<br>• Project management of large customer bid opportunities<br><br>Prospective applicants must possess the following to be considered:<br>• Excellent verbal, written, and interpersonal communication skills<br>• Proficiency in Microsoft Office programs<br>• Effective organization<br>• A strong sense of prioritization<br>• Multitasking abilities<br>• Positive and enthusiastic attitude<br>• Willingness to ask questions and learn<br>• Ability to take direction and follow established processes<br>• Experience in a fast paced environment<br>• Proven ability to multitask and prioritize tasks appropriately<br>• Demonstrated customer service skills<br>• Purchasing experience through the SX.e or other ERP system
We are looking for a detail-oriented and friendly Receptionist to join our team in Northville, Michigan. In this long-term contract position, you will serve as the first point of contact for clients, ensuring a welcoming and organized office environment. This role offers an excellent opportunity to showcase your communication and multitasking skills in a dynamic setting.<br><br>Responsibilities:<br>• Welcome and assist clients upon arrival, ensuring a positive and detail-oriented experience.<br>• Manage a multi-line phone system, directing calls efficiently and providing accurate information.<br>• Handle inbound calls, addressing inquiries and routing them to the appropriate departments.<br>• Maintain and organize the front desk area to uphold a tidy and presentable workspace.<br>• Support administrative tasks, including scheduling and document preparation.<br>• Operate a switchboard system with up to ten phone lines, ensuring seamless communication.<br>• Collaborate with team members to assist in tax preparation processes.<br>• Ensure timely and accurate communication within the office to support daily operations.
Seeking an experienced Fronk Desk Receptionist in Brighton, MI. This is a fully onsite. If you enjoy working with people, multi-tasking and have 2+ years' experience in an office setting, this might be the role for you. Pay up to $20/hr. <br> <br>Responsibilities:<br>Answer main telephone lines, route calls or take detailed messages as required. <br>Assist with scheduling appointments<br>Copy and scan documents<br>Setup meetings for Principals and Managers.<br>Maintain shredding of documents for staff.<br>Monitor and distribute faxes to firm staff as indicated while tending to urgent documents quickly.<br>Stamp, deposit, collect, sort and distribute mail in a timely manner daily.<br>Prepare, proof-read and revise letters and memos according to templates that meet Firm’s standards.<br>Order office and printing supplies.<br><br>Requirements:<br>High school degree.<br>2+ years of experience in an administrative support role.<br>Demonstrate a professional and reliable character with complete follow through on all tasks and projects.<br>Strong attention to detail and following processes in timely manner.<br>Exceptional verbal and written communication skills.<br>Friendly conversationalist who can make our visitors and clients feel welcome and is approachable for internal Staff.<br>Working knowledge of Microsoft Word and Excel (letter formatting, data entry, etc).<br>Strong desire to learn new programs with an interest in accounting related software.<br>Strong adherence to MRPR quality standards and core values.<br>Team player who enjoys working independently while also being part of the team.<br>Experience in Public Accounting, Professional Services, or accounting software is a plus, yet not required.
We are looking for a dedicated Receptionist to join our team on a contract basis in Grand Rapids NT, Michigan. In this role, you will be responsible for maintaining smooth front desk operations and providing excellent customer service. This is a great opportunity to contribute to a dynamic environment within the construction industry.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring all inbound calls are answered promptly and directed appropriately.<br>• Serve as the first point of contact for visitors, providing a welcoming and attentive experience.<br>• Maintain the reception area, ensuring it remains organized and presentable at all times.<br>• Assist with administrative tasks such as scheduling appointments, handling correspondence, and updating records.<br>• Communicate effectively with team members and clients to address inquiries and provide information.<br>• Monitor and manage switchboard operations, handling up to 10 phone lines efficiently.<br>• Support part-time reception duties as needed, ensuring consistent coverage during peak hours.<br>• Uphold company standards for high-quality service in all interactions.<br>• Coordinate with internal teams to ensure smooth office operations and resolve any issues promptly.<br>• Provide assistance with any additional tasks assigned by management.
We are looking for a detail-oriented Administrative Assistant to support the advancement department in Grand Rapids, Michigan. This role involves a variety of administrative tasks, including database management, reporting, and donor communication, all aimed at enhancing departmental operations. As a Long-term Contract position, this opportunity offers stability and the chance to contribute meaningfully to organizational goals.<br><br>Responsibilities:<br>• Maintain and improve database systems to ensure accurate and up-to-date records of donors and constituents.<br>• Perform routine data hygiene tasks to enhance database integrity and reliability.<br>• Develop processes for tracking scholarships and create stewardship reports for scholarship representatives.<br>• Generate and distribute regular reports on donor contributions and benchmarking metrics.<br>• Support executive-level reporting needs, including preparing materials for leadership teams and institutional reviews.<br>• Conduct donor research using specialized tools and provide detailed reports as needed.<br>• Manage departmental administrative tasks such as correspondence, file organization, and invoice processing.<br>• Collaborate with the business office on budget reconciliation and tracking financial records.<br>• Ensure timely communication with donors through event invitations, newsletters, and acknowledgment letters.<br>• Record and process donor gifts promptly, ensuring receipts are issued within 24-48 hours.
<p>We are looking for experienced Collections Specialists to join our team in Grand Blanc, Michigan. In this role, you will focus on managing past-due accounts and ensuring timely resolution of outstanding balances. This is a long-term contract position that offers a dynamic and collaborative environment to utilize your expertise in collections.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls to contact clients with overdue accounts and negotiate payment arrangements.</p><p>• Review and analyze assigned loan queues to determine the best course of action for each account.</p><p>• Manage collections for consumer loans, such as car loans and credit card accounts within the organization's systems.</p><p>• Maintain accurate and detailed records of all communication and payment agreements.</p><p>• Collaborate with team members to achieve departmental goals and reduce the number of accounts past 120 days due.</p><p>• Utilize the organization's core system effectively to track and update account statuses.</p><p>• Ensure compliance with all regulatory and organizational guidelines during the collections process.</p><p>• Provide excellent customer service while handling sensitive financial matters.</p><p>• Monitor progress and report on key metrics related to collections activities.</p><p>• Identify opportunities to improve collections processes and contribute to team success.</p>
<p>Our client is seeking an accomplished <strong>Chief Financial Officer</strong> with a strong <strong>governmental accounting and finance background</strong> to provide strategic leadership and oversight of the organization’s financial operations. In addition to salary, the total compensation package for this CFO role offers a defined pension. This CFO will serve as a trusted advisor to senior leadership and governing bodies, ensuring fiscal integrity, regulatory compliance, and long-term financial sustainability.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide strategic financial leadership, partnering with executive leadership and governing authorities to support organizational goals</li><li>Oversee all financial operations, including budgeting, forecasting, financial reporting, treasury, and internal controls</li><li>Lead the preparation and management of annual operating and capital budgets in accordance with governmental accounting standards</li><li>Ensure compliance with <strong>GASB</strong>, federal, state, and local regulations, grant requirements, and funding restrictions</li><li>Oversee audit activities, including preparation of financial statements and coordination with external auditors</li><li>Manage cash flow, investments, debt, and long-term financial planning initiatives</li><li>Provide financial analysis and reporting to boards, committees, and stakeholders in a clear and actionable manner</li><li>Oversee grants management, including financial reporting, compliance, and reimbursement processes</li><li>Develop and enhance financial policies, procedures, and internal controls</li><li>Lead, mentor, and develop the finance and accounting team</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054</p>
<p><strong>Workday Finance Product Lead</strong></p><p><strong>Department:</strong> Corporate Finance Systems</p><p> <strong>Confidential Search</strong></p><p> <strong>Location:</strong> Remote (Quarterly travel to Michigan headquarters)</p><p><strong>Role Overview</strong></p><p>Our client, a global leader in its industry, is seeking a Workday Finance Product Lead to serve as the finance-facing owner of its Workday Financial Management platform. This role sits at the intersection of accounting, finance operations, and enterprise systems, with primary responsibility for ensuring Workday supports accurate financial reporting, scalable processes, and strong internal controls across a complex, international organization.</p><p>This position is ideal for a finance professional with deep accounting experience who has led Workday Financials implementations and served as a Workday administrator. The role partners closely with global accounting and finance leadership to translate financial requirements into effective system design and execution.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the finance product owner for Workday Financial Management, representing accounting and finance priorities across the organization</li><li>Lead and support Workday Financials implementations, enhancements, and ongoing system administration</li><li>Partner with accounting and finance leadership to align Workday functionality with close, reporting, procurement, expense, and project accounting processes</li><li>Develop and maintain a finance-driven roadmap that supports reporting accuracy, operational efficiency, and future growth</li><li>Translate accounting and finance requirements into detailed functional designs and Workday configurations</li><li>Oversee functional delivery of initiatives, ensuring adherence to financial controls, timelines, and quality standards</li><li>Provide guidance on Workday integrations, data flows, and downstream reporting dependencies</li><li>Serve as a key escalation point for system-related accounting issues, driving root-cause analysis and sustainable solutions</li><li>Collaborate with internal teams and external partners to support compliance, audit readiness, and risk management</li><li>Support governance, documentation, and change management related to financial systems</li></ul><p>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
Sitting in lobby at front desk.<br>Answer calls<br>They use an intercom system<br>Their normal receptionist does other intermittent.<br>Two 15 min breaks one at 10 the other at 3:15 and an hour lunch (typically 12:00pm)<br>Will have more needs down the road. <br>They will cover parking as well. They validate parking.
