<p>We are looking for an experience IT Procurement Associate to join our team on a long-term contract basis in Portage, Michigan. This role focuses on managing IT sourcing activities, with an emphasis on software renewals and smaller-scale contracts. The ideal candidate will leverage their expertise in contract management, negotiation, and compliance to ensure supplier agreements align with organizational standards while driving cost efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Review supplier-provided software quotes, renewals, and related documentation to ensure accuracy and completeness.</p><p>• Validate pricing and contractual terms to confirm compliance with agreed-upon rates and conditions.</p><p>• Collaborate with Legal and Procurement teams to expedite the approval of low-risk agreements.</p><p>• Negotiate software renewals and smaller-scale contracts to achieve optimal pricing and favorable terms.</p><p>• Address and escalate any significant deviations or risks to sourcing leadership for resolution.</p><p>• Maintain organized records of executed agreements and contract terms within the designated repository.</p><p>• Ensure supplier adherence to contractual standards and entitlements throughout the lifecycle of agreements.</p><p>• Identify opportunities to streamline sourcing processes and improve operational efficiency.</p><p>• Partner with stakeholders to maintain contract hygiene and compliance across the portfolio.</p><p>• Support the optimization of tail spend contracts through strategic negotiation and management.</p>
We are looking for a meticulous and organized FSQA Compliance Coordinator to join our team in Kalamazoo, Michigan. This role involves managing product and supplier documentation, performing risk assessments, and ensuring that all quality assurance processes align with industry standards. The ideal candidate will excel in data management and inventory tracking while maintaining compliance with regulatory requirements.<br><br>Responsibilities:<br>• Organize and maintain product and supplier documentation using systems like TraceGains and other communication tools.<br>• Develop and implement policies and procedures for managing product folders and ensuring an efficient user experience.<br>• Conduct risk assessments for raw materials, suppliers, and co-manufacturers in collaboration with the Quality Assurance Director.<br>• Complete and manage customer document requests through online portals, ensuring timely and accurate submissions.<br>• Create and update finished goods specifications and related documents for the sales team, with regular reviews every two years or as needed.<br>• Set up and oversee incoming material inspection systems, providing training to affiliated personnel on tools like TraceGains.<br>• Perform product traceability exercises in compliance with regulatory standards and train backup personnel for these processes.<br>• Support broader team efforts by serving as a backup for document generation and QA-related activities.<br>• Maintain certifications, including Notary Public, and stay proficient in relevant systems like Sage.<br>• Travel as required to support audits, training, and other organizational needs.
<p>We are looking for a dedicated Crisis Services Program Manager to oversee operations within our crisis programs in Kalamazoo, Michigan. This long-term contract position is ideal for an experienced leader passionate about maintaining high-quality care and fostering a supportive team environment. The successful candidate will play a pivotal role in ensuring program excellence, staff development, and compliance with industry standards. This is a mostly remote role, onsite training is required. You will manage remote employees. The shift is mostly M-F, 8am-5pm EST with requiring flexibility to work outside of that.</p><p><br></p><p>Responsibilities:</p><p>• Provide daily management and oversight of team members, setting clear expectations and addressing attendance, performance, and work habits.</p><p>• Lead recruitment, hiring, and retention efforts to build a cohesive team with relevant experience.</p><p>• Establish performance goals and provide coaching, evaluation, and training for crisis services personnel.</p><p>• Collaborate with the Crisis Services Program Director to support accreditation processes with relevant organizations.</p><p>• Ensure compliance with confidentiality laws, recipient rights, and contractual obligations.</p><p>• Organize and facilitate staff meetings to enhance communication and operational efficiency.</p><p>• Coordinate and provide on-call support for a 24/7 crisis hotline.</p><p>• Foster a positive and inclusive call center culture to improve team retention and morale.</p><p>• Monitor program quality through data analysis and reporting.</p><p>• Undertake additional responsibilities as assigned to meet organizational needs.</p>
We are looking for a highly organized and proactive Executive Assistant/HR Admin to join our team in Grand Rapids, Michigan. This role combines executive-level support, travel coordination, event planning, and human resources administration to ensure smooth operations across multiple areas of the business. If you thrive in a fast-paced environment and have strong multitasking and problem-solving skills, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate and manage complex domestic and international travel arrangements, including booking flights, accommodations, and transportation.<br>• Organize company-wide events such as team-building activities, training sessions, and celebrations, ensuring seamless execution.<br>• Maintain accurate expense reports related to travel and monitor schedules for adjustments as needed.<br>• Assist with payroll processes, including the collection and verification of timesheets and maintaining precise records.<br>• Facilitate onboarding procedures by preparing employee files, scheduling new activities, and ensuring all documentation is completed.<br>• Manage leave of absence requests and workers’ compensation claims while maintaining confidentiality and compliance.<br>• Build and maintain vendor relationships to support event logistics, including catering and venue arrangements.<br>• Provide administrative support to the HR department, ensuring accurate and efficient handling of sensitive information.<br>• Oversee event budgets and timelines, ensuring alignment with company policies and goals.<br>• Contribute to improving operational processes and procedures to enhance efficiency across executive and HR functions.
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team . In this contract position, you will play a key role in managing invoicing processes, ensuring accuracy, and maintaining efficient workflows. This is an onsite opportunity ideal for someone with strong organizational skills and a proactive approach to handling high-volume tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process a high volume of invoices, particularly during peak seasons, averaging up to 150 invoices per day.</p><p>• Perform manual invoicing tasks with precision and attention to detail.</p><p>• Utilize QuickBooks Online to manage invoicing and accounts receivable functions.</p><p>• Apply basic Excel skills to organize and analyze financial data effectively.</p><p>• Maintain accurate records of cash applications and billing activities.</p><p>• Collaborate with team members to ensure timely completion of invoicing and collections.</p><p>• Monitor accounts to identify and address discrepancies or overdue payments.</p><p>• Uphold strong time management practices to meet deadlines and handle multiple responsibilities.</p><p><br></p>
We are looking for a detail-oriented and experienced Materials Manager to join a leading machinery manufacturing company in Sturgis, Michigan. In this role, you will oversee procurement, inventory management, and supply chain operations to ensure seamless production processes. The ideal candidate brings a strategic mindset, strong leadership skills, and a proven ability to optimize materials management in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Develop and implement effective strategies for material procurement and inventory management to support production goals.<br>• Lead material planning, production scheduling, and purchasing activities to ensure timely availability of resources.<br>• Collaborate with production teams to align material availability with manufacturing timelines and requirements.<br>• Build and maintain strong relationships with suppliers, negotiating pricing, delivery schedules, and terms to maximize value.<br>• Monitor inventory levels, reducing carrying costs while ensuring adequate supply to meet demand.<br>• Apply lean manufacturing principles to enhance material flow, minimize waste, and improve efficiency.<br>• Track and analyze key performance indicators (KPIs), such as on-time delivery and inventory accuracy, to evaluate departmental performance.<br>• Address supply chain disruptions by implementing corrective actions promptly and effectively.<br>• Drive continuous process improvements and identify cost-saving opportunities within the materials management function.<br>• Ensure compliance with company policies and regulatory standards related to procurement and inventory control.
We are looking for a dedicated Help Desk Analyst to provide exceptional IT support across our organization, including office and field operations. This role requires a proactive individual who can resolve technical issues, manage IT systems, and ensure smooth operations for end-users. The ideal candidate will possess strong problem-solving abilities and a commitment to staying updated on technology trends.<br><br>Responsibilities:<br>• Manage and operate the IT Help Desk, ensuring timely resolution of open tickets and efficient support to end-users.<br>• Configure and set up new hardware and software for employees, providing basic training as needed.<br>• Perform project-based tasks as assigned by the IT Director, adhering to deadlines and quality standards.<br>• Oversee the Antivirus Server and Windows Update Server to ensure devices are secure and up-to-date.<br>• Utilize remote support tools to assist personnel with troubleshooting and resolving technical issues.<br>• Maintain detailed documentation for IT processes, systems, and department activities.<br>• Participate in webinars, conferences, and training sessions to enhance technical knowledge and skills.<br>• Ensure proper management of printers, copiers, and scanners, including troubleshooting and routine maintenance.<br>• Provide after-hours support for urgent issues or project implementations as necessary.<br>• Collaborate with vendors and other stakeholders to address system needs and ensure optimal functionality.
<p>We are seeking a skilled Desktop Support Specialist to provide technical assistance and ensure the smooth operation of our IT systems. This role involves supporting end-users, maintaining hardware and software, and ensuring system security across the organization.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, and peripheral devices.</li><li>Install, configure, and troubleshoot Windows operating systems and related applications.</li><li>Manage and support Microsoft Office 365 applications, including Outlook, Teams, and OneDrive.</li><li>Administer Active Directory for user account creation, password resets, and group policy management.</li><li>Perform hardware diagnostics, repairs, and upgrades for desktops, laptops, and printers.</li><li>Install and maintain antivirus software and ensure endpoint security compliance.</li><li>Assist with software deployments, updates, and patch management.</li><li>Document support activities and maintain accurate asset inventory records.</li><li>Provide excellent customer service and communicate technical solutions clearly to non-technical users.</li></ul><p><br></p>
We are looking for an experienced Data Engineer to join our dynamic team in Wyoming, Michigan, for a Contract-to-Permanent position. In this role, you will play a key part in designing and managing data systems, developing data pipelines, and ensuring optimal data governance practices across multi-cloud environments. This position offers an exciting opportunity to contribute to cutting-edge healthcare data solutions while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Design and implement robust data architecture frameworks, including modeling, metadata management, and database security.<br>• Create and maintain scalable data models that support both operational and analytical needs.<br>• Develop and manage data pipelines to extract, transform, and load data from diverse sources into a centralized data warehouse.<br>• Collaborate with various departments to translate business requirements into technical specifications.<br>• Monitor and optimize the performance of data assets, ensuring reliability and efficiency.<br>• Implement and enforce data governance policies, including data retention, backup, and security protocols.<br>• Stay updated on emerging technologies in data engineering, such as AI tools and cloud-based solutions, and integrate them into existing systems.<br>• Establish and track key performance indicators (KPIs) to measure the effectiveness of data systems.<br>• Provide mentorship and technical guidance to team members to foster a collaborative work environment.<br>• Evaluate and adopt new tools and technologies to enhance data capabilities and streamline processes.
<p>Robert Half is seeking a dynamic and experienced Social Media Manager for our client in Grand Rapids. As a Social Media Manager, you will be responsible for developing and executing social media strategies to drive brand awareness, engagement, and customer loyalty.</p><p> </p><p>Responsibilities: </p><ul><li>Develop and implement comprehensive social media strategies aligned with the client's marketing goals.</li><li>Create and curate compelling content for social media platforms, including Facebook, Instagram, Twitter, and LinkedIn.</li><li>Manage social media accounts, monitor comments, and respond to inquiries in a timely and detail-oriented manner.</li><li>Utilize social media analytics to track performance, measure ROI, and identify opportunities for improvement.</li><li>Stay updated with social media trends, best practices, and emerging platforms.</li><li>Collaborate with the marketing team to integrate social media campaigns with overall marketing initiatives.</li><li>Plan and execute paid social media advertising campaigns to reach target audiences effectively.</li><li>Engage with followers and influencers to build and nurture a strong online community.</li><li>Monitor and analyze competitors' social media activities to identify potential strategies and opportunities.</li></ul><p> </p>
We are looking for a dedicated and detail-oriented File Clerk to join our team in Grand Rapids, Michigan, on a contract basis. In this role, you will play an essential part in organizing and maintaining electronic personnel records for a large organization. This position requires a strong focus on accuracy and efficiency, as well as the ability to work collaboratively in an office setting.<br><br>Responsibilities:<br>• Organize and categorize personnel files into electronic folders within the document management system.<br>• Ensure all documentation, such as applications, offer letters, and disciplinary actions, is accurately sorted and filed.<br>• Collaborate with team members to gain familiarity with file types and historical records.<br>• Work on-site during the initial phase to address questions and develop a consistent filing approach.<br>• Maintain strict attention to detail while processing files to ensure compliance with organizational and federal standards.<br>• Assist in scanning and converting physical documents into digital formats.<br>• Manage file boxes and paper filing tasks as needed.<br>• Support the team in achieving timely completion of filing objectives for current employee records.
We are looking for a highly detail-oriented Claims Data Entry Clerk to join our team in Grand Rapids NT, Michigan. This Contract-to-permanent position is ideal for someone who thrives in a structured and repetitive work environment, with a focus on maintaining accuracy and efficiency. The role involves processing medical, dental, and vision claims, requiring precision to ensure claims are entered correctly and paid accurately.<br><br>Responsibilities:<br>• Accurately input medical, dental, and vision claims into the QuickLink claims processing system.<br>• Maintain a high level of accuracy, achieving 99% audit compliance during training and beyond.<br>• Follow strict confidentiality protocols while handling sensitive claim information.<br>• Collaborate with the team and trainer to review errors and improve data entry techniques.<br>• Meet daily productivity goals, including processing up to 60 claims per day after completing training.<br>• Complete an extensive training program lasting approximately 60 days to master the system and workflow.<br>• Handle both simple and complex claims, some requiring additional attachments and knowledge.<br>• Rely on experienced team members for guidance and support during the learning process.<br>• Take on additional responsibilities as workload expands over time.<br>• Ensure the consistent transposition of information from paper claims into digital systems.
<p>We are seeking a motivated and detail-oriented Product Owner with 2 to 5 years of relevant experience to join our product team. The ideal candidate will play a key role in driving product development by aligning stakeholder needs with strategic goals and ensuring seamless execution from concept to delivery.</p>
We are looking for a skilled Help Desk Analyst III to join our team in Portage, Michigan, on a Contract-to-Permanent basis. This role involves providing advanced technical support to end users, resolving complex hardware and software issues, and ensuring seamless network and server operations. The ideal candidate will have a strong background in IT systems, excellent customer service skills, and expertise in troubleshooting and project coordination.<br><br>Responsibilities:<br>• Provide Level 3 technical support to address advanced hardware, software, and network issues.<br>• Respond to and resolve service desk tickets in a timely and efficient manner.<br>• Perform troubleshooting and maintenance for Windows-based systems, including server and virtualization environments.<br>• Assist in the management and coordination of IT infrastructure projects to ensure smooth implementation.<br>• Monitor and maintain Active Directory and Windows Server environments.<br>• Collaborate with customers to understand their needs and deliver excellent service.<br>• Conduct triage processes to identify and prioritize technical support needs.<br>• Implement cybersecurity best practices to safeguard IT systems.<br>• Evaluate and upgrade hardware and software to enhance system performance.<br>• Support automation and AI-related initiatives within the organization.
We are looking for a skilled Continuous Improvement Manager to join our team in Sturgis, Michigan. In this role, you will lead initiatives to enhance operational efficiency, streamline processes, and foster a culture of continuous improvement within our manufacturing operations. This position requires a proactive leader with expertise in Lean and Six Sigma methodologies and a proven ability to drive impactful change across teams.<br><br>Responsibilities:<br>• Lead and oversee continuous improvement projects using Lean, Six Sigma, and other methodologies to optimize manufacturing processes.<br>• Analyze existing workflows to pinpoint inefficiencies and implement solutions that improve productivity, quality, and cost-effectiveness.<br>• Collect and evaluate performance data, such as production output and defect rates, to inform strategic decision-making.<br>• Collaborate with cross-functional teams, including production, engineering, quality, and supply chain, to ensure alignment on improvement initiatives.<br>• Train and mentor employees on Lean Manufacturing principles and tools to promote a culture of continuous improvement.<br>• Conduct value stream mapping to identify bottlenecks and enhance process flow efficiency.<br>• Facilitate root cause analyses and develop corrective action plans using problem-solving tools such as the 5 Whys and Fishbone Diagrams.<br>• Manage change initiatives by securing employee buy-in and ensuring smooth transitions during process updates.<br>• Prioritize and manage multiple simultaneous improvement projects to align with organizational goals.<br>• Ensure all improvement activities comply with safety, environmental, and regulatory standards.
<p>We are seeking a seasoned <strong>Technical Product Owner</strong> with 5 to 10 years of experience to join a dynamic product team. This role is ideal for candidates with hands-on experience working with platforms such as ServiceNow, SAP, or similar enterprise systems, and who are comfortable engaging in architectural discussions with technical stakeholders.</p>
<p>Robert Half is currently seeking a proactive and organized Part-Time Marketing Assistant for our client in Grand Rapids. As a Marketing Assistant, you will provide essential support to the marketing team in various tasks to help drive successful marketing campaigns and initiatives.</p><p> </p><p>Responsibilities: </p><ul><li>Assist in the execution of marketing campaigns across multiple channels, including digital, print, and social media.</li><li>Coordinate and manage marketing materials, ensuring they are up to date and readily available.</li><li>Conduct market research and competitor analysis to provide valuable insights for marketing strategies.</li><li>Assist in the creation and proofreading of marketing content, such as blog posts, emails, and social media posts.</li><li>Help maintain and update the client's website content and ensure it aligns with marketing efforts.</li><li>Support the organization and coordination of marketing events and trade shows.</li><li>Monitor and analyze marketing data to track campaign performance and report on key metrics.</li><li>Collaborate with team members and external partners to ensure seamless execution of marketing initiatives.</li><li>Stay informed about industry trends and best practices to contribute fresh ideas to the marketing team.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Legal Assistant to join our team in Grand Rapids, Michigan. This role requires an individual with a strong background in litigation, excellent organizational skills, and the ability to support attorneys in delivering high-quality legal services.<br><br>Responsibilities:<br>• Prepare and file legal documents electronically, ensuring accuracy and compliance with court requirements.<br>• Manage litigation schedules, including maintaining calendars and coordinating court appearances.<br>• Support attorneys by organizing case files, drafting correspondence, and conducting preliminary research.<br>• Handle scheduling tasks, such as arranging meetings and depositions.<br>• Monitor deadlines and ensure timely submission of court filings.<br>• Facilitate communication with clients, court personnel, and other legal professionals.<br>• Assist in the preparation of legal pleadings, motions, and discovery documents.<br>• Maintain confidentiality and adhere to ethical standards in all legal matters.<br>• Stay updated on e-filing procedures and court regulations.
<p>Looking for your next career move? We've got an incredible opportunity for a detail-driven and ambitious <strong>Accounting Manager</strong> to take the reins of a dynamic finance and accounting team. Our client is a game-changer, and they're searching for someone eager to make an impact and drive results. If you're ready to step into a role blending <strong>leadership, technical accounting, and innovation</strong>, then this could be the job you've been waiting for! </p><p><br></p><p>For immediate inquires please contact Katie Ruger today at 616-600-8734!</p><p><br></p><p>This is more than just a job—it’s a role that offers <strong>competitive rewards</strong> and valuable perks, including:</p><ul><li>Competitive Salary.</li><li>Comprehensive Health, Dental, Vision & Prescription Plans.</li><li>401(k) with Company Match</li><li>Enjoy flexibility with a <strong>hybrid work environment - </strong>based in Greater Grand Rapids area SW side with close proximity to Holland, Zeeland and Hudsonville area.</li><li>Tuition Reimbursement to help you grow professionally.</li><li>Paid Vacation </li><li>Bonus opportunities that reward your contributions.</li><li>Health Club Reimbursement & Wellness programs.</li></ul><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Manage, train, and evaluate accounting staff to ensure growth and effective team performance.</p><p>• Prepare and review journal entries, ensuring business transactions are accurately documented.</p><p>• Develop and consolidate budgets for core and subsidiary divisions, providing detailed financial insights.</p><p>• Manage month-end closing processes, including account analysis and reconciliation across multiple divisions.</p><p>• Draft and review financial statements, performing comprehensive analyses for management review.</p><p>• Oversee accounting procedures and internal controls, identifying opportunities for improvement and ensuring compliance.</p><p>• Support capital funding requests and ensure accurate operational data management.</p><p>• Collaborate on financial system upgrades and implementations to enhance efficiency and accuracy.</p><p>• Lead independent audit requests and contribute to special projects as needed.</p>
<p>We are currently looking to hire a Part-Time HR/ Office Admin for a client of ours in Kalamazoo. This position will work 3 days a week or about 20-24 hours a week, with a lot of flexibility.</p><p><br></p><p>Employee Benefits and Personnel Records Management:</p><p>• Administrate employee benefits programs, including health insurance, retirement plans, HRA-HAS, wellness, EAP, and other employee perks.</p><p>• Act as the point of contact for employees regarding benefit inquiries, claims, and concerns.</p><p>• Act as a point of contact for administrative tasks relating to Friends of the Court, short- and long-term disability, and Workers Compensation claims.</p><p>• Collaborate with payroll to ensure compliance in payroll deductions, FOC, Disability, UIA, and Workers' Compensation billings and events.</p><p>• Collaborate with benefit providers to ensure effective implementation and communication of benefit offerings.</p><p>• Manage census data and reporting as required.</p><p>• Maintain HRS system for all Affiliated Companies.</p><p>• Monitor and report on benefits expenditures and budgets. </p><p>Office Administration:</p><p>• Manage day-to-day office operations, including office supplies, equipment, and facilities maintenance.</p><p>• Coordinate and supervise third-party service providers for office cleaning and grounds maintenance to maintain a Class A office environment.</p><p>• Schedule additional services as needed to ensure a high-quality office atmosphere.</p><p>Travel and Coordination:</p><p>• Plan and coordinate quarterly travel to other locations for office-related matters.</p><p>• Assist with planning and scheduling for offsite leadership events as necessary.</p><p>Lunch and Event Planning:</p><p>• Schedule office events, including team-building activities, celebrations, and seasonal events as requested.</p><p>• Coordinate catering and logistics for team lunches and special events.</p><p>Pet-Friendly Environment Management:</p><p>• Assist in maintaining a pet-friendly office environment, ensuring compliance with company policies and guidelines regarding pets in the workplace.</p><p>• Collaborate with relevant teams to address any pet-related concerns or issues.</p>
We are looking for an ERP Product Owner to oversee the implementation and management of D365 Business Central. This role requires a proactive individual who can collaborate across departments to drive business outcomes while ensuring the system aligns with organizational needs. Candidates of varying experience levels are encouraged to apply, with opportunities for growth and leadership.<br><br>Responsibilities:<br>• Lead the implementation and configuration of D365 Business Central, ensuring alignment with business requirements.<br>• Collaborate with cross-functional teams to identify and prioritize system enhancements.<br>• Manage the integration of ERP modules, ensuring seamless functionality and user adoption.<br>• Coordinate with stakeholders to gather and document business needs for system upgrades and improvements.<br>• Provide hands-on support for system maintenance, troubleshooting, and optimization.<br>• Drive change management processes to facilitate smooth transitions during system updates.<br>• Mentor team members and foster a culture of curiosity and continuous learning.<br>• Ensure compliance with organizational policies and industry standards in all ERP-related activities.<br>• Conduct regular training sessions to enhance user understanding and efficiency.<br>• Prepare detailed reports and analyses to track system performance and identify areas for improvement.
We are looking for an experienced Accounts Payable Clerk to join our team on a contract basis in Grand Rapids, Michigan. This role will support essential financial operations while an employee is out on medical leave, lasting approximately 2-3 months. If you have a strong background in invoice processing and vendor management, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the full cycle of accounts payable processes, including coding, entering, and processing invoices.<br>• Ensure accuracy in invoice data entry and timely payments to vendors.<br>• Verify and reconcile invoices with purchase orders and other supporting documentation.<br>• Maintain organized records of approved invoices and payment transactions.<br>• Communicate with vendors to resolve discrepancies or inquiries related to payments.<br>• Utilize Microsoft Excel to track and analyze financial data.<br>• Process vendor invoices and customer invoices in compliance with company policies.<br>• Collaborate with internal teams to ensure proper documentation and approvals for payments.<br>• Assist with month-end closing activities related to accounts payable.<br>• Provide support for audits by preparing necessary documentation.
We are looking for an experienced Sales Manager to lead and drive sales efforts for a manufacturing company based in Grand Rapids, Michigan. This role requires a dynamic individual who can manage a team, oversee strategic accounts, and identify new business opportunities to foster growth. The ideal candidate will bring expertise in sales leadership and a proven track record in technology-related industries.<br><br>Responsibilities:<br>• Lead and manage a team of six sales representatives, providing guidance, training, and performance evaluations.<br>• Develop and implement strategic plans to increase sales and expand into new markets.<br>• Identify and pursue new business opportunities across target industries, including retail, manufacturing, and municipal accounts.<br>• Oversee key accounts, such as Meijer, ensuring growth and maintaining strong client relationships.<br>• Collaborate with shared services teams to streamline processes and enhance sales efficiency.<br>• Monitor sales performance metrics and report progress to senior management.<br>• Conduct market research to identify potential customers and industry trends.<br>• Negotiate contracts and pricing agreements to secure profitable deals.<br>• Present sales strategies and results during regular team meetings.<br>• Transition from daily office presence to a hybrid schedule as the role progresses.
We are looking for a Warranty Technician to join our team in Lowell, Michigan, on a long-term contract basis. This role offers a hybrid work schedule, allowing you to balance three days in the office and two days working remotely. As a key team member, you will contribute to ensuring warranty claims are efficiently managed while providing exceptional technical support and customer service.<br><br>Responsibilities:<br>• Process and evaluate warranty claims, ensuring accuracy and compliance with company policies.<br>• Provide technical support to customers and internal teams, resolving issues related to warranty and product functionality.<br>• Utilize ERP systems and databases to track, analyze, and manage warranty data effectively.<br>• Collaborate with engineering and product management teams to address warranty-related concerns and drive improvements.<br>• Review and analyze product quality issues to identify trends and recommend corrective actions.<br>• Train customers and team members on warranty processes and tools, fostering understanding and efficient usage.<br>• Prepare detailed reports and presentations using Microsoft Office Suite tools, including Excel, Word, and PowerPoint.<br>• Coordinate with cross-functional teams to ensure timely resolution of warranty claims and related technical issues.<br>• Implement continuous improvement initiatives to optimize warranty processes and enhance customer satisfaction.<br>• Monitor and maintain CRM systems to track customer interactions and warranty claim statuses.
<p>Robert Half is seeking a talented and experienced Marketing Manager for our client in Kalamazoo. As a Marketing Manager, you will be responsible for leading and implementing strategic marketing initiatives to promote the company's products and services.</p><p> </p><p>Responsibilities: </p><ul><li>Develop and execute comprehensive marketing plans aligned with the company's objectives and target audience.</li><li>Oversee the creation of engaging marketing campaigns across various channels, including digital, print, and social media.</li><li>Conduct market research to identify customer needs, trends, and competitors' activities.</li><li>Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive marketing efforts.</li><li>Manage the marketing budget and allocate resources effectively to achieve marketing goals.</li><li>Analyze marketing campaign performance using metrics and KPIs to measure effectiveness.</li><li>Provide leadership and guidance to the marketing team, fostering a collaborative and innovative environment.</li><li>Stay up to date with industry trends and best practices to drive continuous improvement in marketing strategies.</li><li>Present marketing strategies and campaign results to stakeholders and management.</li></ul><p><br></p>
