<p>We’re seeking an experienced and detail-oriented <strong>Bookkeeper</strong> to handle daily financial operations for a growing organization in the Kalamazoo area. The ideal candidate will be dependable, organized, and skilled at maintaining accurate and up-to-date financial records.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage day-to-day bookkeeping activities, including accounts payable and receivable</li><li>Record and categorize financial transactions in the general ledger</li><li>Reconcile bank and credit card statements monthly</li><li>Process invoices, expense reports, and vendor payments</li><li>Assist with payroll processing and sales tax filings as needed</li><li>Generate balance sheets, income statements, and other financial reports</li><li>Support month-end and year-end close processes</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to oversee critical system-related projects within our non-profit organization in Kalamazoo, Michigan. This long-term contract position offers the opportunity to manage financial systems and donor management platforms while driving key initiatives forward. If you are passionate about project management and have a background in finance systems, this role could be a great fit for you. This role can be 100% remote.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation and optimization of Sage Intacct for financial management and reporting.</p><p>• Oversee the integration and enhancement of Give Interactive donor management modules.</p><p>• Manage cross-functional teams to ensure smooth system conversions and project deliverables.</p><p>• Coordinate post-launch activities, including the development of budgeting modules.</p><p>• Collaborate with finance team members to ensure alignment with organizational goals and fund accounting requirements.</p><p>• Monitor project timelines, budgets, and milestones to ensure successful outcomes.</p><p>• Facilitate communication between stakeholders to address challenges and maintain progress.</p><p>• Develop and maintain documentation for system changes and user training.</p><p>• Support the restructuring of the Chart of Accounts and related financial processes.</p><p>• Identify and mitigate risks to maintain project efficiency and compliance.</p>
<p>We are looking for an experienced VP/Director of Finance to join our team in Grand Rapids, Michigan. This long-term contract position offers the opportunity to lead financial operations, provide strategic insights, and mentor team members. The role is ideal for a results-driven individual with a strong background in financial reporting, budgeting, and analysis. This is a part-time opportunity at around 20 hours per week for six months.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and review of financial reports, including dashboards and ad hoc reporting.</p><p>• Oversee annual budgeting processes and provide strategic recommendations to improve financial performance.</p><p>• Collaborate with sales teams to analyze data, develop strategies, and support business growth.</p><p>• Monitor cash flow forecasts to ensure financial stability and operational success.</p><p>• Support month-end close processes and ensure timely and accurate reporting.</p><p>• Act as a mentor to team members, fostering a collaborative and positive work environment.</p><p>• Provide detailed financial planning and analysis (FP& A) to guide decision-making.</p><p>• Serve as a trusted advisor to leadership by offering a second set of eyes for reviewing budgets and ideas.</p><p>• Utilize Sage or other financial systems effectively to support day-to-day operations.</p>
<p>We are looking for a dedicated Administrative Assistant to join a respected non-profit organization in Grand Rapids, Michigan. In this Contract-to-Permanent role, you will play a vital part in supporting individuals experiencing homelessness by helping them secure housing and access essential resources. This position offers comprehensive training and requires a motivated individual who enjoys teamwork and has strong technical skills, particularly with Microsoft Excel. You must be willing to work a rotating schedule and some weekends. </p><p><br></p><p>Responsibilities:</p><p>• Assist individuals experiencing homelessness with securing housing and completing necessary documentation.</p><p>• Manage and process grant applications to secure funding for housing initiatives.</p><p>• Calculate income and rent amounts to ensure accurate eligibility determinations.</p><p>• Maintain compliance with regulatory standards and organizational policies.</p><p>• Collaborate with team members to enhance the effectiveness of resource allocations.</p><p>• Respond to inbound calls with professionalism and a courteous manner.</p><p>• Maintain accurate and organized department files and records.</p><p>• Provide financial counseling and guidance to clients as needed.</p><p>• Utilize Microsoft Excel and other tools to manage data and create reports.</p><p>• Ensure all client interactions and documentation follow established procedures.</p>
We are looking for an experienced Tax Manager to join our team in Grand Rapids, Michigan. This role is ideal for a detail-oriented individual with a strong background in individual tax preparation and a proven ability to handle complex tax scenarios, including business, trust, estate, and nonprofit returns. You will play a key role in managing client engagements, guiding tax planning and research efforts, and mentoring entry-level staff and interns.<br><br>Responsibilities:<br>• Prepare and review individual federal and state income tax returns with precision and efficiency.<br>• Conduct in-depth tax research and draft comprehensive memoranda and client correspondence.<br>• Build and maintain strong client relationships, ensuring compliance with all tax regulations and providing expert advice.<br>• Supervise and mentor staff and seasonal interns, reviewing their work and offering constructive feedback.<br>• Manage federal, state, and local tax audits, addressing notices and resolving issues effectively.<br>• Oversee multiple client portfolios, ensuring budgets and production goals are met.<br>• Collaborate on tax planning strategies to optimize client outcomes and minimize liabilities.<br>• Utilize tax software such as CCH ProSystem fx and QuickBooks to streamline processes and ensure accuracy.<br>• Monitor industry developments to stay informed of changes in tax laws and regulations.<br>• Coordinate with internal teams to ensure seamless workflow and client satisfaction.
<p>Robert Half is seeking a talented and experienced Marketing Manager for our client in Kalamazoo. As a Marketing Manager, you will be responsible for leading and implementing strategic marketing initiatives to promote the company's products and services. </p><p> </p><p>Responsibilities: </p><p> </p><ul><li>Develop and execute comprehensive marketing plans aligned with the company's objectives and target audience. </li><li>Oversee the creation of engaging marketing campaigns across various channels, including digital, print, and social media. </li><li>Conduct market research to identify customer needs, trends, and competitors' activities. </li><li>Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive marketing efforts. </li><li>Manage the marketing budget and allocate resources effectively to achieve marketing goals. </li><li>Analyze marketing campaign performance using metrics and KPIs to measure effectiveness. </li><li>Provide leadership and guidance to the marketing team, fostering a collaborative and innovative environment. </li><li>Stay up to date with industry trends and best practices to drive continuous improvement in marketing strategies. </li><li>Present marketing strategies and campaign results to stakeholders and management. </li></ul>
<p>We’re looking for a reliable and detail-oriented <strong>Accounts Receivable Specialist</strong> to support a busy accounting department in the Grand Rapids area. The ideal candidate will be organized, analytical, and comfortable managing multiple client accounts and payment processes.</p><p><strong>Responsibilities:</strong></p><ul><li>Generate and send customer invoices in a timely and accurate manner</li><li>Apply incoming payments and reconcile customer accounts</li><li>Monitor aging reports and follow up on overdue balances</li><li>Communicate with customers to resolve billing issues or discrepancies</li><li>Assist with month-end closing and prepare AR reports for management</li><li>Maintain detailed and organized records of transactions</li><li>Collaborate with internal departments to ensure accurate billing and revenue recognition</li></ul><p><br></p>
<p>We are looking for a skilled Senior Business Analyst to join our team in Portage, Michigan. This long-term contract role offers the opportunity to lead the design and support of enterprise-wide business intelligence systems while collaborating with senior management to shape data strategies. The position requires a proactive individual capable of solving complex technical challenges and enhancing decision-making capabilities across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Lead the design, development, and support of enterprise-wide business intelligence applications and systems.</p><p>• Collaborate with business and IT leadership to identify, prioritize, and address data and information needs.</p><p>• Solve intricate technical problems to optimize the performance and usability of business intelligence tools.</p><p>• Develop and implement testing methodologies and criteria to ensure system reliability and efficiency.</p><p>• Create and deliver training programs to guide users in leveraging business intelligence tools for strategic decision-making.</p><p>• Establish and maintain standards, policies, and procedures for business intelligence systems and tools.</p><p>• Define and monitor data quality metrics to ensure the accuracy and reliability of information.</p><p>• Stay current with emerging technologies and propose business cases for innovative business intelligence solutions.</p><p>• Apply expertise independently to execute tasks with minimal supervision.</p><p>• Evaluate and analyze data to inform and support critical business decisions.</p>
<p>We are seeking a Corporate Legal Assistant in Grand Rapids, Michigan. This role involves participating in a client-focused team, preparing legal documents, and maintaining client records. The Legal Assistant will also handle customer inquiries and manage calendars and deadline reminders for legal cases.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Participate in a client-focused team, demonstrating professionalism and excellent communication skills.</p><p>• Prepare and file legal documents, including correspondence, memos, pleadings, briefs, and forms.</p><p>• Maintain accurate and organized client and general files, both electronically and physically.</p><p>• Answer telephone calls professionally, forward messages to the appropriate parties, and place phone calls as needed.</p><p>• Arrange for the delivery of documents/projects via various methods such as courier runs, hand-deliveries, Federal Express, UPS, and Express Mail.</p><p>• Manage calendars and deadline reminder systems for all case-related dates, including appointments, deadlines, and follow-up dates.</p><p>• Assist with overflow legal assistant work or absence coverage as needed.</p><p>• Attend staff meetings, training sessions, and other required employee meetings.</p><p>• Handle general office duties such as copying, typing, scanning, and faxing.</p><p>• Maintain confidentiality in all firm and client matters.</p>
<p>We are looking for an Inventory Clerk to join our team in Comstock Park, Michigan. This position offers an opportunity to work in a dynamic, fast-paced environment with a focus on inventory management and process improvement. As part of a values-driven, family-oriented company, you’ll play a key role in ensuring accurate inventory tracking and supporting warehouse operations during peak times. This is a 100% onsite role, M-F, 8am - 5pm with needed availability to be flexible with hours for business needs.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory management on the warehouse floor using a mobile workstation for real-time updates.</p><p>• Collaborate with team members to ensure efficient workflows and resolve operational challenges.</p><p>• Utilize ERP systems such as Acumatica or NetSuite to maintain accurate inventory records.</p><p>• Conduct annual physical inventory counts and reconcile discrepancies.</p><p>• Analyze and improve processes to enhance efficiency and eliminate bottlenecks.</p><p>• Assist with order picking and other warehouse tasks during busy periods.</p><p>• Travel occasionally between two nearby locations to support inventory needs.</p><p>• Provide proactive suggestions and implement measures to ensure inventory accuracy.</p><p>• Obtain and maintain a Hi-Lo license if required for operational support.</p>
<p>Robert Half is seeking a dynamic and experienced Social Media Manager for our client in Grand Rapids. As a Social Media Manager, you will be responsible for developing and executing social media strategies to drive brand awareness, engagement, and customer loyalty. </p><p> </p><p>Responsibilities: </p><p> </p><ul><li>Develop and implement comprehensive social media strategies aligned with the client's marketing goals. </li><li>Create and curate compelling content for social media platforms, including Facebook, Instagram, Twitter, and LinkedIn. </li><li>Manage social media accounts, monitor comments, and respond to inquiries in a timely and detail-oriented manner. </li><li>Utilize social media analytics to track performance, measure ROI, and identify opportunities for improvement. </li><li>Stay updated with social media trends, best practices, and emerging platforms. </li><li>Collaborate with the marketing team to integrate social media campaigns with overall marketing initiatives. </li><li>Plan and execute paid social media advertising campaigns to reach target audiences effectively. </li><li>Engage with followers and influencers to build and nurture a strong online community. </li><li>Monitor and analyze competitors' social media activities to identify potential strategies and opportunities. </li></ul>
We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
<p>We are looking for a skilled Accounting Manager to join our client on a part-time basis in Grand Rapids, Michigan. In this role, you will oversee key financial operations, ensuring accuracy and compliance with accounting standards. This position offers an opportunity to contribute to a dynamic and detail-oriented services environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage month-end closing processes to ensure timely and accurate reporting.</p><p>• Oversee the maintenance and reconciliation of general ledger accounts.</p><p>• Prepare and review financial statements, ensuring compliance with auditing standards.</p><p>• Conduct account reconciliations to maintain financial accuracy and resolve discrepancies.</p><p>• Manage journal entries and ensure proper documentation.</p><p>• Hands on accounts payable (AP) and accounts receivable (AR) activities.</p><p>• Utilize QuickBooks to track and manage financial data efficiently.</p><p>• Collaborate with auditors during financial statement audits to ensure compliance.</p><p>• Develop and implement accounting procedures to improve operational efficiency.</p>
<p>We’re seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join a growing finance team in the Grand Rapids area. The ideal candidate will have strong organizational skills, the ability to manage multiple priorities, and a passion for accuracy in financial processes.</p><p><strong>Responsibilities:</strong></p><ul><li>Process and code vendor invoices, ensuring accuracy and compliance with company policies</li><li>Prepare and execute weekly check runs, ACH, and wire payments</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner</li><li>Assist with month-end close and accruals</li><li>Maintain organized AP files and support annual audits</li><li>Communicate effectively with vendors and internal departments to resolve payment or billing issues</li><li>Ensure adherence to company policies and internal controls</li></ul><p><br></p>
<p>We are seeking an experienced Plant Controller to oversee the financial operations of our manufacturing facility. The Plant Controller will be responsible for financial reporting, budgeting, cost accounting, and internal controls to ensure the plant’s financial health and support operational excellence. The ideal candidate has at least 3 years of prior experience in a similar role within a manufacturing or production environment, strong analytical skills, and the ability to partner closely with operations leadership.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all plant-level accounting operations, including general ledger, cost accounting, accounts payable/receivable, and inventory.</li><li>Develop and monitor budgets, forecasts, and financial performance metrics to drive operational efficiency.</li><li>Prepare and present monthly, quarterly, and annual financial reports to management.</li><li>Analyze variances between actual results, budgets, and forecasts, providing actionable insights to plant leadership.</li><li>Oversee inventory management processes, ensuring accuracy of physical counts and system reconciliations.</li><li>Implement and maintain effective internal controls to safeguard company assets and ensure compliance with policies.</li><li>Partner with plant managers and operations teams to support strategic decision-making and continuous improvement initiatives.</li><li>Coordinate and support internal and external audits.</li><li>Lead and mentor plant accounting staff, fostering professional development and high performance.</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054</p>
<p>We are looking for a highly organized and proactive Business Services Assistant to join our team in Zeeland, Michigan. In this role, you will provide critical administrative support to senior leadership, ensuring smooth operations and confidentiality in all tasks. This position is ideal for someone with strong attention to detail, excellent communication skills, and the ability to manage multiple priorities effectively.</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a highly organized and proactive Executive Assistant to provide critical support to the Executive Director and CEO, as well as serve as the primary administrative resource for the business<strong>.</strong> This role offers a dynamic opportunity to merge traditional executive support responsibilities with business operations, contributing to the overall efficiency and success of the organization. The ideal candidate will have exceptional communication skills, advanced organizational abilities, and proficiency with modern administrative tools and technologies.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Executive Support:</strong></li></ol><ul><li>Manage the daily operations of the Executive Director and CEO, including scheduling meetings, maintaining calendars, and coordinating travel arrangements.</li><li>Serve as a gatekeeper by screening calls, emails, and requests, ensuring priorities are addressed.</li><li>Prepare, proofread, and organize presentations, reports, agendas, and correspondence in a timely manner.</li><li>Help manage special projects and initiatives led by the Executive Director and CEO, ensuring goals and deadlines are met.</li></ul><ol><li><strong>Administrative Leadership:</strong></li></ol><ul><li>Act as the primary point of contact for administrative support across the organization, ensuring seamless day-to-day operations.</li><li>Maintain company records, manage documentation, and oversee general office management tasks.</li><li>Support cross-departmental communications to align administrative efforts with business goals.</li></ul><ol><li><strong>Process Management and Technology Support:</strong></li></ol><ul><li>Utilize CRM platforms, workflow software, and other business tools to support operational processes and enhance efficiency.</li><li>Assist with automation initiatives and tech-based solutions to streamline administrative tasks and improve organizational workflows.</li></ul><ol><li><strong>Collaboration and Relationship Building:</strong></li></ol><ul><li>Partner with internal and external stakeholders, demonstrating professionalism and strong interpersonal skills in every interaction.</li><li>Lead efforts in coordinating executive team meetings, retreats, and company events to foster alignment and collaboration.</li></ul><ol><li><strong>Problem Solving and Flexibility:</strong></li></ol><ul><li>Respond to shifting organizational priorities with agility, ensuring deadlines and expectations are consistently met.</li></ul>
We are looking for a dedicated Property Front Office staff member to join a nonprofit organization in Grand Rapids, Michigan. As the first point of contact for residents and visitors, you will play a vital role in fostering a welcoming and supportive environment for an affordable housing community. This Contract to permanent position offers an opportunity to contribute to a meaningful mission of helping individuals transition to stable living.<br><br>Responsibilities:<br>• Greet residents and visitors with professionalism and provide assistance with inquiries or daily needs.<br>• Manage incoming calls using a multi-line phone system and direct them to the appropriate departments.<br>• Coordinate resident services such as package deliveries, transportation assistance, and access to shared spaces.<br>• Promote community engagement by encouraging participation in activities and maintaining organized common areas.<br>• Monitor building access points to ensure a safe and controlled entry process.<br>• Address conflicts or incidents calmly and report any safety concerns to management.<br>• Support the preparation of rooms for new residents and report maintenance needs promptly.<br>• Maintain cleanliness and organization in common areas, courtyards, and parking lots.<br>• Facilitate communication between residents and internal teams to address their support needs.<br>• Model respectful and collaborative behavior to reinforce a positive community atmosphere.
<p>We are looking for a detail-oriented and organized Director of Operations to join our team on a short-term basis. This role is based in Kalamazoo, Michigan, and involves overseeing key operational functions, including finance, HR, and grant management, to ensure smooth organizational processes. The ideal candidate will bring a high level of expertise in both federal and state grant management, as well as experience in human resources administration.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day operations, including HR policies, employee handbook updates, and compliance with labor laws.</p><p>• Coordinate with contracted payroll and bookkeeping services to ensure accurate and timely financial records.</p><p>• Oversee federal and state grant management, ensuring proper documentation and allocation of funds.</p><p>• Review and improve processes related to grant accounting and administration.</p><p>• Engage legal resources to review and update organizational policies and procedures.</p><p>• Streamline processes for benefits management, including 401(k) plans and healthcare providers.</p><p>• Analyze revenue and expenses to provide actionable insights for financial planning.</p><p>• Support the development of internal systems to organize and track operational workflows.</p><p>• Collaborate with staff to address mismanagement of accounts and ensure proper fund utilization.</p><p>• Provide transitional leadership to stabilize operations and prepare for the hiring of a permanent office manager.</p>
<p>Our client is a prominent law firm seeking an Associate Attorney with more than three years of experience in litigation. This prestigious firm offers an opportunity to represent clients in state and federal courts, administrative proceedings, and appellate courts as part of a successful team of attorneys.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Representing clients in state, federal, and appellate courts as well as administrative proceedings.</p><p>Assisting a team of attorneys on a variety of commercial litigation matters.</p><p>Juggling multiple projects and deadlines while maintaining a high level of responsiveness.</p><p>Providing outstanding customer/client services.</p><p>Ensuring adherence to all legal standards and regulations.</p><p><br></p><p>This is a unique opportunity to join a thriving law firm where you can grow and advance in your career, working with a team of highly successful attorneys.</p>
We are looking for an Accounting Supervisor to oversee and manage key financial processes within our organization. This role requires a strong background in accounting principles and leadership skills to ensure efficient and accurate financial operations. The position is based in Coldwater, Michigan.<br><br>Responsibilities:<br>• Lead and manage the month-end close process to ensure timely and accurate reporting.<br>• Oversee the preparation and maintenance of the general ledger, ensuring all transactions are recorded correctly.<br>• Coordinate and support financial statement audits, providing required documentation and resolving inquiries.<br>• Reconcile accounts regularly to maintain accuracy and compliance with financial standards.<br>• Prepare and review journal entries to support financial reporting and operational needs.<br>• Monitor and enforce adherence to accounting policies and procedures.<br>• Identify and implement process improvements to enhance efficiency in accounting operations.<br>• Collaborate with other departments to ensure alignment on financial matters and reporting.<br>• Provide guidance and mentorship to accounting staff, fostering growth and development.
<p>We are looking for a skilled and detail-oriented Accounts Receivable Specialist to join our manufacturing team in Grand Rapids, Michigan. In this long-term contract position, you will be responsible for managing customer accounts, processing payments, and maintaining accurate financial records. This role offers the opportunity to collaborate with internal teams and support critical accounting functions while ensuring the smooth operation of accounts receivable processes.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue accounts and follow up with customers to ensure timely payments.</p><p>• Post customer payments to appropriate accounts and resolve discrepancies as needed.</p><p>• Respond to customer inquiries regarding billing and payment statuses with professionalism and clarity.</p><p>• Investigate and resolve billing issues by collaborating with internal teams.</p><p>• Generate and analyze accounts receivable reports for management review.</p><p>• Provide necessary documentation and explanations during audits.</p>
<p>We're excited to be partnering with our client, a dynamic, small organization, to find a <strong>Staff Accountant</strong> who thrives in fast-paced environments and is ready to make an impact on day-to-day financial operations. If you love diving into numbers, problem-solving, and supporting key financial functions, this opportunity is your chance to contribute to an organization that values precision, innovation, and teamwork!</p><p><br></p><p>As the <strong>Staff Accountant</strong>, you’ll report directly to the Finance Manager and play a central role in the following areas:</p><ul><li>Process invoices, maintain vendor records, resolve discrepancies, and ensure timely payments across multiple accounts—personal, business, and charitable endeavors.</li><li>Reconcile accounts, post payments, and deliver financial data to empower decision-making processes.</li><li>Assist with tax payments, manage credit card activity, work on grant-related systems, and support the Finance Manager on special projects.</li><li>Act as a liaison with select system vendors and help streamline processes using innovative financial tools.</li><li>Manage cash flow forecasting, preparing budgets and financial statement preparation.</li></ul><p><br></p>
We are looking for a skilled Software Engineer to join our dynamic team in Grand Rapids, Michigan. In this role, you will be responsible for developing, testing, and maintaining software solutions tailored to user needs while ensuring high performance and reliability. If you have a passion for coding and an eye for detail, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze user requirements to determine software functionality and design specifications.<br>• Develop, test, and implement software solutions to address identified needs.<br>• Recommend enhancements for existing systems and programs to improve efficiency and user experience.<br>• Build and integrate individual software components to ensure seamless operation within the overall system.<br>• Create technical diagrams, flowcharts, and design models to guide developers and programmers.<br>• Perform routine testing and maintenance to ensure the software remains functional and up-to-date.<br>• Document system and application details for future reference and updates.<br>• Debug software issues and address user concerns to improve functionality and satisfaction.
We are looking for a highly detail-oriented Claims Data Entry Clerk to join our team in Grand Rapids NT, Michigan. This Contract-to-permanent position is ideal for someone who thrives in a structured and repetitive work environment, with a focus on maintaining accuracy and efficiency. The role involves processing medical, dental, and vision claims, requiring precision to ensure claims are entered correctly and paid accurately.<br><br>Responsibilities:<br>• Accurately input medical, dental, and vision claims into the QuickLink claims processing system.<br>• Maintain a high level of accuracy, achieving 99% audit compliance during training and beyond.<br>• Follow strict confidentiality protocols while handling sensitive claim information.<br>• Collaborate with the team and trainer to review errors and improve data entry techniques.<br>• Meet daily productivity goals, including processing up to 60 claims per day after completing training.<br>• Complete an extensive training program lasting approximately 60 days to master the system and workflow.<br>• Handle both simple and complex claims, some requiring additional attachments and knowledge.<br>• Rely on experienced team members for guidance and support during the learning process.<br>• Take on additional responsibilities as workload expands over time.<br>• Ensure the consistent transposition of information from paper claims into digital systems.
We are looking for an experienced IT Manager to oversee software solutions and development across our global operations in Portage, Michigan. This role involves leading a team of offshore developers and collaborating closely with business leaders to deliver strategic and efficient software solutions that drive operational excellence. The ideal candidate will possess strong project management expertise and a deep understanding of business processes, ensuring that technology aligns with organizational goals.<br><br>Responsibilities:<br>• Manage the entire software development lifecycle, including planning, design, implementation, testing, and maintenance.<br>• Collaborate with business leaders to identify operational challenges and propose effective software solutions.<br>• Provide leadership and direction to offshore development teams to ensure productivity and high-quality results.<br>• Translate business requirements into actionable tasks for technical teams, ensuring clarity and alignment.<br>• Conduct cost-benefit analyses to support decisions on custom development or third-party software solutions.<br>• Lead regular executive meetings to report on project progress, budgets, and timelines.<br>• Support business units in selecting, configuring, and deploying third-party software applications.<br>• Apply best practices in project management to ensure successful delivery and user adoption.<br>• Ensure adherence to industry standards in software development processes.<br>• Drive continuous improvement initiatives to optimize processes and enhance system performance.