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35 results for Help Desk Support Manager in Janesville, WI

Customer Service Representative
  • New Berlin, WI
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. This Contract-to-Permanent position offers an exciting opportunity to support our customers and sales staff by ensuring seamless order management and resolution of inquiries. If you thrive in a fast-paced environment and enjoy delivering exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Address customer and sales team inquiries regarding orders, resolving concerns in a timely and detail-oriented manner.<br>• Monitor the progress of orders from initiation to shipment, providing regular updates to stakeholders.<br>• Utilize tools such as Outlook, Smartsheet, Excel, and Acumatica to manage and maintain accurate order records.<br>• Coordinate with production, shipping, and sales teams to address and resolve order delays or discrepancies.<br>• Respond to customer requests with efficiency and attention to detail, ensuring satisfaction.<br>• Maintain and update customer and order information in company databases.<br>• Support efforts to enhance customer service processes through continuous improvement initiatives.
  • 2025-10-01T20:28:54Z
Customer Service Representative
  • New Berlin, WI
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this role, you will play a pivotal part in ensuring seamless communication between customers, sales staff, and internal teams. This position requires a proactive approach to managing orders, resolving inquiries, and delivering exceptional service.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and sales staff requests regarding orders, updates, and issue resolution.<br>• Monitor the progress of orders from entry through shipment, ensuring timely updates and proactive communication.<br>• Utilize tools such as Outlook, Smartsheet, Excel, and Acumatica to organize and maintain accurate order records.<br>• Collaborate effectively with production, shipping, and sales departments to address delays or discrepancies.<br>• Ensure all customer interactions are handled professionally, efficiently, and with attention to detail.<br>• Update and maintain customer and order data within company systems to ensure accuracy.<br>• Participate in initiatives to improve customer service processes and enhance overall efficiency.
  • 2025-10-01T20:28:54Z
Customer Service Representative
  • New Berlin, WI
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this Contract-to-career position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and resolving issues efficiently. This role offers an excellent opportunity to contribute to a dynamic environment while building long-term career potential.<br><br>Responsibilities:<br>• Address customer inquiries and assist sales staff with order updates, ensuring timely and accurate responses.<br>• Monitor and track orders throughout their lifecycle, providing regular updates to customers and stakeholders.<br>• Utilize software tools such as Outlook, Smartsheet, Excel, and Acumatica to manage order data and maintain precise records.<br>• Collaborate with production, shipping, and sales teams to resolve delays or discrepancies effectively.<br>• Handle customer requests with professionalism and attention to detail to ensure a seamless experience.<br>• Update customer profiles and order information in company systems to maintain data integrity.<br>• Support process improvement initiatives aimed at enhancing customer service workflows.<br>• Respond to inbound calls and manage outbound communication to address customer needs.<br>• Accurately input order details into company systems while maintaining high standards of quality.
  • 2025-10-01T20:28:54Z
Project Coordinator
  • Waukesha, WI
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a detail-oriented Project Coordinator to join our team on a contract basis in Waukesha, Wisconsin. This role focuses on optimizing inventory management strategies across distribution facilities, ensuring efficient product lifecycle planning, and driving continuous improvement initiatives. The ideal candidate will work collaboratively with cross-functional teams to enhance inventory processes, provide actionable recommendations, and deliver accurate performance metrics.<br><br>Responsibilities:<br>• Oversee product lifecycle planning, from pilot phases to end-of-life transitions, ensuring seamless supply continuity.<br>• Collaborate with cross-functional teams to enforce adherence to product lifecycle management processes and maintain master data alignment.<br>• Develop and implement long-range planning methodologies to support supply chain governance and simplify business processes.<br>• Monitor inventory obsolescence, analyze trends, and minimize costs through strategic planning and accurate reporting.<br>• Create and maintain dashboards and reports using BI tools to track performance metrics and support decision-making.<br>• Identify opportunities to streamline inventory processes, reduce turnaround times, and improve scenario planning.<br>• Partner with distribution managers to address root causes and implement corrective actions to optimize performance.<br>• Assist with ad-hoc activities and provide recommendations for enhancing inventory strategies and minimizing excess materials.<br>• Collaborate with demand planners, business units, and product management teams to drive on-time delivery and working capital optimization.<br>• Work with suppliers and transportation professionals to design optimal stocking strategies and improve container utilization.
  • 2025-09-22T15:14:04Z
Inventory Specialist
  • Madison, WI
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p><strong>Inventory Specialist role in Madison, WI. For immediate consideration contact Jon Wright at 608-338-1052.</strong></p><p><br></p><p>Robert Half is working with a well-respected manufacturing company to find an Inventory Specialist to join their team in Madison, WI. In this role, you will play a key part in ensuring accurate inventory levels and smooth production operations within a dynamic manufacturing setting. This position requires exceptional organizational skills and a detail-oriented approach to support manufacturing workflows and logistical processes.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate inventory records and verify components against production orders.</p><p>• Organize and manage material movements to ensure efficient storage and retrieval.</p><p>• Conduct regular inventory audits and annual physical inventory counts.</p><p>• Ensure data integrity in inventory management systems by updating records promptly and accurately.</p><p>• Collaborate with cross-functional teams to address inventory discrepancies and improve workflow efficiency.</p><p>• Provide backup support for shipping operations, including order fulfillment and preparing shipments.</p><p>• Implement and uphold inventory control procedures to minimize errors and losses.</p><p>• Monitor inventory levels and proactively identify potential shortages or excesses.</p><p>• Utilize inventory software to track, analyze, and report data effectively.</p><p>• Assist in optimizing storage solutions to maximize space and accessibility.</p>
  • 2025-10-03T18:29:06Z
Logistics Clerk
  • Madison, WI
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • We are looking for a dedicated Logistics Clerk to join our team on a long-term contract basis in Madison, Wisconsin. This role involves supporting pharmaceutical shipping and receiving operations, ensuring the accurate packaging and delivery of medications. The position requires attention to detail, organizational skills, and the ability to work on your feet throughout the day.<br><br>Responsibilities:<br>• Coordinate the shipping and receiving of pharmaceutical products, ensuring accuracy and compliance with company standards.<br>• Prepare boxes and packages for shipment, including handling refrigerated medications that require special packaging.<br>• Process orders and manage the intake of medications, verifying inventory and ensuring proper storage.<br>• Conduct light computer-based tasks such as data entry to maintain accurate records.<br>• Handle the mailing of medications to customers, following prescribed procedures.<br>• Organize and shelve incoming medication shipments efficiently.<br>• Maintain a clean and organized workspace to support smooth logistics operations.<br>• Collaborate with team members to ensure timely and accurate deliveries.
  • 2025-09-19T14:59:18Z
Logistics Clerk
  • Madison, WI
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • We are looking for a detail-oriented Logistics Clerk to join our team in Madison, Wisconsin. In this role, you will handle critical tasks related to pharmaceutical shipping and inventory management. This is a long-term contract position that requires physical activity and light computer work in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and assemble boxes for shipping pharmaceutical products, ensuring proper packaging for refrigerated items when necessary.<br>• Manage the intake of orders and accurately package medications for shipment.<br>• Receive and organize incoming pharmaceutical inventory on shelves, maintaining an orderly stock.<br>• Perform shipping and receiving duties, including mailing medications and handling deliveries.<br>• Utilize computer systems for light data entry and inventory tracking.<br>• Maintain high standards of accuracy and efficiency while standing for most of the workday.<br>• Ensure compliance with shipping regulations and proper handling of sensitive materials.<br>• Collaborate with team members to meet fulfillment deadlines and customer expectations.
  • 2025-09-12T16:34:13Z
Director of Financial, Planning and Analyst
  • Brookfield, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for an experienced Director of Financial Planning and Analysis to lead strategic financial initiatives and optimize performance for our organization in Waukesha, Wisconsin. This high-visibility role requires a skilled individual to manage financial planning processes, analyze historical data, and provide actionable insights to the executive team, board of directors, and private equity stakeholders. Reporting directly to the Chief Financial Officer, the ideal candidate will combine strategic vision with tactical execution to drive value creation and resource optimization.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee comprehensive financial planning processes, including annual budgets, rolling forecasts, and short-term estimates, to enhance decision-making and efficiency.</p><p>• Create and refine financial models to support strategic plans, budgeting, forecasting, and business planning efforts.</p><p>• Prepare and deliver impactful financial presentations for executive leadership, the board of directors, and external stakeholders.</p><p>• Analyze financial performance against forecasts and plans, conducting variance analyses and partnering with business leaders to achieve organizational goals.</p><p>• Design and implement dynamic dashboards, management reporting tools, and key performance indicators to monitor financial and operational performance effectively.</p><p>• Generate detailed sales reports on a daily and weekly basis, providing actionable insights to drive business growth.</p><p>• Collaborate with business leaders to assess emerging trends, identify risks and opportunities, and propose innovative solutions.</p><p>• Optimize FP& A processes by enhancing coordination, streamlining workflows, and improving forecasting accuracy.</p><p>• Partner with data engineers to implement advanced systems for automated reporting and enhanced data visualization.</p><p>• Lead and mentor an FP& A team, fostering a collaborative environment focused on achieving business results and increasing company valuation.</p>
  • 2025-09-11T15:34:16Z
Chief Credit Officer
  • Brookfield, WI
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • We are looking for an experienced Credit Analyst to join our team in Brookfield, Wisconsin. This role will focus on managing credit and underwriting operations for small-ticket loans and equipment leases, while also contributing to the company’s strategic growth initiatives. The ideal candidate will have a strong background in commercial credit analysis and leadership, with a commitment to delivering exceptional service and maintaining regulatory compliance.<br><br>Responsibilities:<br>• Oversee credit and underwriting processes for small-ticket loans and equipment leases, ranging from $10,000 to $250,000 or more.<br>• Provide leadership and mentorship to a team of credit analysts and underwriters, including setting credit authorities and training programs.<br>• Review and approve complex transactions, ensuring they align with company guidelines while addressing exceptions when necessary.<br>• Develop and implement scalable credit scoring models and automated underwriting systems to improve efficiency.<br>• Collaborate with Sales, Operations, and Customer Service teams to ensure timely processing and an exceptional customer experience.<br>• Monitor portfolio performance, focusing on delinquency rates and loss metrics, and take proactive measures to mitigate risks.<br>• Maintain compliance with regulatory requirements and prepare for annual audits.<br>• Update and refine Ideal Customer profiles on a regular basis to align with business needs.<br>• Serve as a member of the Executive Leadership Team, contributing to strategic planning and risk management initiatives.
  • 2025-10-08T18:09:08Z
Project Accountant
  • Brookfield, WI
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a skilled Project Accountant for a Brookfield area organization. In this role, you will manage financial tasks related to projects, ensuring accuracy and compliance with contracts and company policies. This position offers the opportunity to work in a dynamic environment within the construction industry.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process billing statements to ensure timely and accurate invoicing.</p><p>• Manage accounts payable operations, including verifying invoices and coordinating payments.</p><p>• Oversee financial aspects of service, vendor, and supplier contracts, ensuring compliance and accuracy.</p><p>• Collaborate with project teams to monitor budgets and track expenses.</p><p>• Review and reconcile payroll data to ensure proper allocation to projects.</p><p>• Generate detailed financial reports and provide insights to support decision-making.</p><p>• Maintain organized records of all project-related financial transactions.</p><p>• Communicate with vendors and suppliers to address and resolve discrepancies.</p><p>• Assist in audits and ensure adherence to internal financial controls.</p><p>• Support the implementation of system updates or improvements related to project accounting.</p>
  • 2025-10-09T19:28:47Z
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