<p>Overview</p><p>We are seeking a seasoned IT leader to guide and advance the organization’s technology strategy across systems, infrastructure, and end-user support. This role is responsible for both the day-to-day health of IT operations and the long-term planning required to support growth, scalability, and reliability in a multi-location environment. The Director of IT will lead a team of IT professionals while partnering closely with executive leadership to align technology initiatives with business priorities.</p><p>This position operates on a standard Monday–Friday schedule and may be onsite.</p><p><br></p><p>Leadership Competencies</p><ul><li>Strategic thinking with the ability to plan long-term initiatives</li><li>Ownership, accountability, and sound decision-making</li><li>Experience leading organizational change and technology transformation</li><li>Strong cross-functional collaboration and influence</li></ul><p>Preferred Experience</p><ul><li>Industry certifications such as CISSP, Azure Solutions Architect, or ITIL</li><li>Experience with cloud migrations or modernization initiatives</li><li>Background supporting organizations in regulated environments (e.g., financial services)</li></ul><p><br></p><p><br></p>
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
We are looking for an experienced ERP Integration Manager to oversee the administration, optimization, and continuous improvement of Oracle Cloud Fusion applications within our organization. This role will be responsible for managing configurations, ensuring system performance, and collaborating across multiple teams to align business processes with technology solutions. The ideal candidate will bring strong leadership skills and expertise in Oracle Cloud solutions to drive innovation and efficiency.<br><br>Responsibilities:<br>• Manage and optimize Oracle Cloud Fusion applications across finance, procurement, supply chain, and project management functions.<br>• Act as the primary liaison between IT teams, business stakeholders, and external partners to ensure seamless operations and enhancements.<br>• Coordinate quarterly Oracle Cloud release cycles, including readiness reviews, regression testing, and communication of updates.<br>• Oversee change control processes, configuration management, and governance to maintain system compliance with internal standards.<br>• Collaborate with various departments to translate business requirements into effective Oracle Cloud configurations and workflows.<br>• Monitor vendor performance and ensure adherence to service level agreements (SLAs) for incident resolution and system improvements.<br>• Partner with Enterprise Architecture and Integration teams to maintain efficient system integrations using Oracle Integration Cloud and related platforms.<br>• Support reporting and analytics efforts through tools like BI Publisher and other business intelligence solutions.<br>• Provide functional and technical leadership to application analysts, system administrators, and business leads.<br>• Ensure system security, data integrity, and compliance with corporate governance and audit standards.
We are looking for an experienced Oracle CPQ Developer to join our team in Jacksonville, Florida. In this long-term contract role, you will play a critical part in designing, implementing, and maintaining Oracle Configure, Price, Quote (CPQ) solutions that streamline complex sales processes. This position offers the opportunity to collaborate across departments and contribute to the development of scalable workflows and integrations.<br><br>Responsibilities:<br>• Design and configure Oracle CPQ environments to accommodate intricate product models and dynamic pricing structures.<br>• Develop and maintain Big Machines Language (BML) scripts, custom rules, and data tables to meet business requirements.<br>• Collaborate with Sales, Finance, and Operations teams to translate business needs into automated and scalable workflows.<br>• Create seamless integrations between Oracle CPQ and other systems, such as Oracle Fusion Cloud, using APIs and middleware.<br>• Conduct thorough unit testing and troubleshooting to ensure system reliability and continuous improvement.<br>• Provide ongoing support and enhancements to Oracle CPQ systems to meet evolving business demands.<br>• Prepare and maintain comprehensive technical and functional documentation to aid team understanding and future development.<br>• Optimize configuration management processes to ensure efficient and accurate system performance.<br>• Partner with stakeholders to identify opportunities for process improvements and implement solutions effectively.
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
We are looking for a hands-on Network Field Technician to support network, cabling, and physical security systems across sites in Brunswick, Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys field-based technical work, solving connectivity issues, and helping maintain reliable infrastructure for business operations. The role combines network equipment support, structured cabling, surveillance systems, and access control, with a strong focus on service quality and timely issue resolution.<br><br>Responsibilities:<br>• Install, set up, and maintain field network hardware such as switches, routers, firewalls, and wireless devices to keep site connectivity stable and secure.<br>• Diagnose network interruptions and performance concerns, taking action to restore service and minimize downtime for end users and site operations.<br>• Complete cabling tasks including patching, organizing racks, replacing hardware, and supporting low-voltage and fiber-related infrastructure work.<br>• Deploy, connect, and service IP-based camera systems, ensuring recording platforms and network integration function properly.<br>• Troubleshoot surveillance issues involving connectivity, image clarity, camera placement, and recording reliability.<br>• Support electronic entry systems by installing and maintaining readers, keypads, panels, and related access devices while managing credentials and permissions.<br>• Partner with service providers, vendors, and internal teams during repairs, upgrades, and new site implementations to keep projects moving efficiently.<br>• Document technical configurations, equipment updates, and service activity, while escalating advanced issues to engineering or IT leadership when needed.
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.</p><p>• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.</p><p>• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.</p><p>• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.</p><p>• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.</p><p>• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.</p><p>• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.</p><p>• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.</p><p>• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.</p><p>• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.</p><p>• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.</p><p>• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.</p><p>• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.</p><p>• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.</p><p>• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.</p>
<p>We are looking for an Application Support Specialist to support business-critical SaaS applications for users in St Augustine, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, improving the user experience, and working closely with both internal teams and customers. In this role, you will investigate application problems, maintain reliable system performance, and contribute to ongoing support best practices.</p><p><br></p><p>Responsibilities:</p><p>• Resolve application-related incidents by diagnosing issues, identifying root causes, and delivering timely solutions for SaaS users.</p><p>• Partner with software engineers and internal technology teams to escalate defects, validate fixes, and improve overall application stability.</p><p>• Track system behavior and performance trends, responding proactively to disruptions before they affect users.</p><p>• Carry out routine maintenance tasks, support software updates, and assist with application rollouts in a controlled manner.</p><p>• Maintain clear records of support requests, troubleshooting steps, and issue outcomes to support knowledge sharing and audit readiness.</p><p>• Create user-facing guidance and provide practical training to help end users navigate applications more effectively.</p><p>• Administer access controls by supporting user account setup, permissions management, and data protection practices.</p><p>• Work with external vendors and cross-functional stakeholders when additional support is needed to resolve technical problems.</p><p>• Participate in an on-call rotation as needed to ensure dependable support coverage outside standard business hours.</p><p>• Contribute to continuous improvement efforts by reviewing recurring issues, recommending preventive measures, and helping refine support processes.</p>
We are looking for a skilled Software Developer to join our dynamic team in Jacksonville, Florida. In this role, you will design, develop, and maintain software solutions that meet business needs while ensuring high-quality performance and reliability. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET, C#, ASP.NET, and other relevant frameworks.<br>• Collaborate with cross-functional teams to gather requirements and design technical solutions.<br>• Write clean, efficient, and well-documented code to ensure high performance and scalability.<br>• Troubleshoot and resolve software issues to maintain system stability.<br>• Conduct testing and debugging to ensure functionality meets specifications.<br>• Stay updated with emerging technologies and apply them to improve software development processes.<br>• Participate in code reviews to ensure adherence to best practices and standards.<br>• Create technical documentation to support development processes and user understanding.<br>• Optimize application performance by analyzing and addressing bottlenecks.<br>• Provide ongoing support and maintenance for existing software systems.
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.</p>
We are looking for an experienced IT Manager/Director to oversee deployment operations and lead a dedicated field team in Jacksonville, Florida. This role is critical in establishing operational standards, managing technical assets, and ensuring the successful rollout and scaling of specialized hardware systems. The ideal candidate will bring strong leadership skills, technical expertise, and a commitment to documentation and process improvement.<br><br>Responsibilities:<br>• Lead the planning and execution of deployment rollouts, including an initial 19-unit wave and future scaling efforts.<br>• Develop and maintain configuration standards, comprehensive documentation, and quality control checklists for hardware systems.<br>• Oversee asset management practices, including tracking serial numbers, warranty details, deployment history, and lifecycle statuses.<br>• Supervise and guide the Senior Deployment Specialist and Tier 1/2 Support Technician to ensure team efficiency and development.<br>• Manage field escalations, including remote access troubleshooting, device connectivity issues, and restart/recovery procedures.<br>• Execute detailed installation procedures, encompassing OS imaging, application installation, device driver configuration, and system setup.<br>• Create and refine support documentation and procedures to facilitate the scaling of operations toward 100 deployed units.<br>• Ensure compliance with technical and operational standards in regulated environments such as healthcare.<br>• Collaborate on continuous improvement initiatives to enhance deployment efficiency and reliability.
We are looking for an experienced Network Manager to lead technical operations and team performance in Jacksonville, Florida. This role blends hands-on engineering oversight with people leadership, cross-functional coordination, and customer-facing communication to ensure projects are delivered on time, within budget, and to required quality standards. The ideal candidate brings strong design knowledge, management experience, and the ability to improve processes across engineering, manufacturing, and support functions.<br><br>Responsibilities:<br>• Direct engineering and technical activities from initial concept through final delivery, ensuring schedules, budgets, and quality expectations are achieved.<br>• Plan team capacity, assess resource needs, and adjust assignments to support shifting project demands and priorities.<br>• Lead employee performance management by contributing to hiring decisions, conducting evaluations, and addressing development or performance issues when needed.<br>• Partner with program leadership to establish project timelines, cost targets, and measurable execution plans.<br>• Introduce and refine operational processes that strengthen efficiency, consistency, and overall productivity across the department.<br>• Support enhancements to product data workflows, configuration control practices, and formal change review activities.<br>• Collaborate with quality, procurement, manufacturing, and proposal teams to align technical work with broader business and production goals.<br>• Provide regular progress updates to senior leadership and serve as a point of contact for customer communication when required.<br>• Verify that designs satisfy technical requirements, applicable standards, and performance expectations for reliability and safety.<br>• Mentor technicians and mechanics while working closely with production teams on tooling, fabrication methods, assembly improvements, and equipment selection.
<p><strong>About the role</strong></p><p>You will play a leading role in designing, building, and deploying software in client environments. You will work across infrastructure, integrations, data, workflows, and applications. You will move from problem definition to prototype to production, often in close partnership with users and stakeholders.</p><p>You will also contribute to the development of repeatable platform capabilities and reusable technical assets that can be applied across engagements.</p><p>By the time you have completed a few projects, you will have shipped software across a wide range of environments, business problems, and technical contexts, with more variety and end-to-end ownership than many traditional engineering roles offer.</p><p><strong>What you will do</strong></p><ul><li>Build and deploy leading-edge operational intelligence platforms and products that turn fragmented data and workflows into practical, usable systems that improve client operations and drive measurable business outcomes</li><li>Partner with world-class engineers and product leaders to shape technical solutions, improve delivery approaches, and strengthen what we build over time</li><li>Develop full-stack solutions, including services, APIs, applications, dashboards, and intelligent features that help users understand and act on business data</li><li>Integrate client systems and build the data pipelines required to unify information across operational and analytical environments</li><li>Design and implement workflow automations that coordinate actions across people, systems, and processes</li><li>Work directly with users and client stakeholders to understand needs, test ideas, and refine solutions based on feedback</li><li>Support systems in production by monitoring performance, resolving issues across the stack, and continuously improving reliability</li><li>Help create reusable engineering patterns, deployment approaches, and software assets that strengthen future client delivery</li><li>Document architectures, operational procedures, and handoff materials so client teams can own and extend what has been built</li></ul><p><strong>What we are looking for</strong></p><p>We are looking for engineers who care deeply about building.</p><p>You are likely a strong fit if:</p><ul><li>You write clean, production-ready code and care about the craft of software engineering</li><li>You like building from zero, not just maintaining existing systems</li><li>You are energized by hard, unfamiliar problems and can learn quickly when needed</li><li>You are comfortable working across different architectures, codebases, and business contexts</li><li>You can balance speed and quality without becoming rigid about either</li><li>You want to work closely with users and understand whether what you are building is actually useful</li><li>You are comfortable operating with ownership, ambiguity, and a high degree of trust</li><li>You want to help shape not just project outcomes, but how a team builds and delivers over time</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET and C# programming languages.<br>• Collaborate with team members to design and implement efficient solutions for business requirements.<br>• Write clean, scalable, and maintainable code following best practices and coding standards.<br>• Troubleshoot and debug software issues to ensure optimal performance and reliability.<br>• Participate in code reviews to maintain high-quality standards and improve team collaboration.<br>• Work with ASP.NET to build dynamic and responsive web applications.<br>• Utilize JavaScript for front-end development and interactive features.<br>• Stay updated on the latest advancements in the .NET Framework and related technologies.<br>• Provide technical support and guidance to team members as needed.<br>• Test software solutions to ensure functionality, security, and user experience.
<p>We are seeking a highly experienced Principal Infrastructure Engineer to serve as a senior technical leader within a dynamic IT services environment. This role is responsible for designing, implementing, and supporting complex infrastructure solutions across a diverse range of environments.</p>
We are looking for an experienced Network Architect to lead the design and implementation of advanced network solutions in Brunswick, Georgia. This position involves shaping high-performing, scalable, and resilient infrastructures while ensuring optimal connectivity and service delivery. As a Contract to permanent opportunity, this role offers the chance to make a significant impact while contributing to the growth of a carrier-grade network.<br><br>Responsibilities:<br>• Design and implement network architectures, including routing, switching, and redundancy, to support scalable Layer 3 services and robust backbone connectivity.<br>• Develop strategies for Layer 2 transport delivery to residential communities, establishing standards for aggregation, handoff, and service demarcation.<br>• Oversee routing and resiliency planning, including peering strategies, traffic engineering, and readiness for future technologies.<br>• Manage IPv4/IPv6 transition planning, defining capacity models and ensuring performance benchmarks are met.<br>• Create and maintain detailed engineering documentation, including diagrams, operational procedures, and methods of procedure (MOPs).<br>• Mentor Network Engineers and collaborate with vendors to ensure effective deployment of Juniper, Nokia, and Calix platforms.<br>• Provide leadership during major incidents and planned maintenance activities, including on-call support.<br>• Establish and enforce disciplined change management practices for network operations.
<p>We are seeking a skilled AV Systems Engineer to design, implement, and support audiovisual solutions across commercial environments. This role is responsible for delivering high-quality AV systems that integrate seamlessly with IT infrastructure and meet both technical and user experience needs.</p>
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
<p>We are looking for a talented Software Engineer to join our team in Jacksonville, Florida. This Contract to permanent position involves designing and developing web applications using a combination of Microsoft technologies and modern front-end frameworks. The ideal candidate thrives in collaborative environments, possesses strong problem-solving skills, and is passionate about delivering scalable and user-friendly software solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and maintain robust applications using C# and .NET technologies.</p><p>• Create intuitive and responsive front-end interfaces using Angular, JavaScript, and React.js.</p><p>• Develop and optimize SQL queries while managing relational databases, such as SQL Server.</p><p>• Build and consume RESTful APIs to support application integrations.</p><p>• Collaborate with cross-functional teams, including Product, QA, UX, and DevOps, to ensure high-quality deliverables.</p><p>• Participate in the full software development lifecycle, from requirements gathering to deployment and support.</p><p>• Conduct code reviews and contribute to the establishment of engineering best practices.</p><p>• Troubleshoot and resolve application issues across various environments.</p><p>• Maintain clear and comprehensive documentation for code, systems, and development processes.</p><p>• Stay informed about emerging technologies and industry trends to enhance development practices.</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.</p><p>• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.</p><p>• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.</p><p>• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.</p><p>• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.</p><p>• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.</p>
We are looking for a Network Engineer to support the expansion and day-to-day performance of a growing service provider network. This contract opportunity with potential for a permanent role focuses on strengthening Layer 2 transport services, advancing Layer 3 routing across points of presence, and helping maintain a stable, resilient infrastructure. The role offers hands-on involvement with carrier-grade networking platforms while partnering with technical leadership to improve network reliability, visibility, and scalability.<br><br>Responsibilities:<br>• Build, configure, and maintain routing and switching environments using carrier-grade platforms such as Juniper, Calix, and Nokia across data center and distribution networks.<br>• Deliver Layer 2 connectivity to residential and multifamily communities while supporting Layer 3 services at POP locations with high availability in mind.<br>• Contribute to network architecture and daily operations by assisting with BGP design, peering relationships, traffic flow optimization, and resilience planning.<br>• Support IPv4 and IPv6 network initiatives in coordination with engineering leadership to align implementation with long-term design goals.<br>• Create and maintain operational documentation, monitoring standards, alerting practices, and method of procedure guides to improve readiness and consistency.<br>• Participate in scheduled maintenance activities and an on-call rotation, responding to outages and helping drive root cause analysis and service improvements.<br>• Troubleshoot routing, switching, and transport issues across Layer 2 and Layer 3 environments to restore service and reduce recurring problems.
<p>We are looking for an experienced Lead Software Engineer to join our team in Jacksonville, Florida. This Contract to permanent position offers the opportunity to lead and inspire multiple cross-functional software teams in developing, testing, deploying, and maintaining innovative products and services. If you are passionate about software development, thrive in leadership roles, and excel in collaborative environments, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Lead multiple software engineering teams in an agile environment, ensuring successful product development and maintenance.</p><p>• Serve as Scrum Master for one or more teams, facilitating agile processes and removing obstacles.</p><p>• Collaborate with product management and project management to plan release and sprint cycles, ensuring timely and high-quality deliverables.</p><p>• Drive iterative improvements in software deployment processes to enhance release frequency and quality.</p><p>• Partner with product management and engineering leadership to prioritize tasks and develop technical solutions.</p><p>• Provide guidance and coaching to team members, setting goals, measuring performance, and conducting regular check-ins and formal reviews.</p><p>• Promote continuous improvement in development and testing processes through architectural reviews, security audits, code evaluations, and pipeline optimization.</p><p>• Manage multiple projects simultaneously, maintaining clear communication and alignment across teams.</p>
<p>We’re seeking a skilled Database Developer to join a dynamic team based in Jacksonville, Florida. This contract role—with the potential to convert to a long-term position—offers the opportunity to design, build, and optimize database solutions while collaborating closely with cross‑functional teams. The ideal candidate is passionate about database architecture, performance, and delivering high‑quality, scalable solutions.</p><p><br></p><p>Key Responsibilities:</p><p>Design and implement robust database architectures and system-level interfaces</p><p>Provide technical leadership in database architecture, design, and development best practices</p><p>Develop, enhance, and maintain complex database structures within Microsoft SQL Server environments</p><p>Partner with application development teams to ensure alignment with database standards and performance goals</p><p>Create, review, and maintain technical documentation, including system designs and specifications</p><p>Leverage modern tools and techniques to improve development efficiency and support project objectives</p><p>Deliver solutions using agile methodologies, ensuring on-time and high-quality outcomes</p><p>Optimize database performance through efficient queries, indexing, and stored procedures</p><p>Support integration, testing, and deployment activities to ensure smooth project execution</p>