We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
<p>We’re seeking a skilled <strong>Low Voltage Cable Technician</strong> to install, test, and maintain low-voltage systems in commercial and industrial environments. This role is hands-on and field-based, supporting structured cabling, security, access control, and audiovisual systems. The ideal candidate takes pride in clean installs, accurate documentation, and reliable troubleshooting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install, terminate, label, and test low-voltage cabling (Cat5e, Cat6, fiber)</li><li>Pull and route cable through ceilings, walls, conduits, and cable trays</li><li>Terminate and test cables at patch panels, racks, jacks, and network equipment</li><li>Install and support systems including:</li><li>Data and voice networks</li><li>Surveillance cameras (CCTV)</li><li>Access control systems</li><li>Audio/visual and conference room systems</li><li>Read and interpret blueprints, schematics, and floor plans</li><li>Use cable testing tools to verify performance and connectivity</li><li>Troubleshoot cabling and connectivity issues</li><li>Maintain clean, organized, and code-compliant installations</li><li>Follow safety procedures and job-site protocols</li><li>Document work completed and report issues to project managers</li></ul><p><br></p>
<p>We’re seeking a <strong>Systems Analyst</strong> with strong experience supporting <strong>Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD)</strong> to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of <strong>technical identity systems and business analysis</strong>, supporting both enterprise users and application integrations.</p><p>You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity & Technical Support</strong></p><ul><li>Design, configure, and support <strong>SSO integrations</strong> using <strong>SAML, OAuth 2.0, and OpenID Connect</strong></li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong> and <strong>on-prem Active Directory</strong> in hybrid environments</li><li>Manage <strong>user accounts, security groups, RBAC, and identity lifecycle processes</strong></li><li>Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications</li><li>Support B2B/B2C identity scenarios, guest access, and external identity providers as needed</li><li>Enforce security best practices including <strong>least privilege (PoLP)</strong> and <strong>segregation of duties (SoD)</strong></li></ul><p><strong>Systems & Business Analysis</strong></p><ul><li>Gather and document business and technical requirements for identity-related initiatives</li><li>Translate business needs into <strong>functional specifications and integration designs</strong></li><li>Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides</li><li>Partner with stakeholders to analyze gaps and recommend identity and access improvements</li><li>Support <strong>UAT</strong>, releases, and post-implementation validation</li></ul><p><strong>Operations & Collaboration</strong></p><ul><li>Provide Tier 2/3 support for identity and access issues, including on-call rotation if required</li><li>Act as a liaison between technical teams and non-technical business users</li><li>Coordinate with vendors and application teams during SSO onboarding and upgrades</li></ul><p><br></p>
<p>We’re seeking a <strong>Systems Analyst</strong> with strong experience supporting <strong>Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD)</strong> to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of <strong>technical identity systems and business analysis</strong>, supporting both enterprise users and application integrations.</p><p>You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity & Technical Support</strong></p><ul><li>Design, configure, and support <strong>SSO integrations</strong> using <strong>SAML, OAuth 2.0, and OpenID Connect</strong></li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong> and <strong>on-prem Active Directory</strong> in hybrid environments</li><li>Manage <strong>user accounts, security groups, RBAC, and identity lifecycle processes</strong></li><li>Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications</li><li>Support B2B/B2C identity scenarios, guest access, and external identity providers as needed</li><li>Enforce security best practices including <strong>least privilege (PoLP)</strong> and <strong>segregation of duties (SoD)</strong></li></ul><p><strong>Systems & Business Analysis</strong></p><ul><li>Gather and document business and technical requirements for identity-related initiatives</li><li>Translate business needs into <strong>functional specifications and integration designs</strong></li><li>Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides</li><li>Partner with stakeholders to analyze gaps and recommend identity and access improvements</li><li>Support <strong>UAT</strong>, releases, and post-implementation validation</li></ul><p><strong>Operations & Collaboration</strong></p><ul><li>Provide Tier 2/3 support for identity and access issues, including on-call rotation if required</li><li>Act as a liaison between technical teams and non-technical business users</li><li>Coordinate with vendors and application teams during SSO onboarding and upgrades</li></ul><p><br></p>
We are looking for a highly skilled Senior Software Engineer with expertise in artificial intelligence and machine learning to join our dynamic team in Jacksonville, Florida. This role demands a strong technical background and hands-on experience in developing and operationalizing cutting-edge AI solutions. You will have the opportunity to innovate and create impactful systems using the latest advancements in generative AI, reinforcement learning, and large language models (LLMs).<br><br>Responsibilities:<br>• Design and optimize large language models (LLMs) for specialized applications.<br>• Implement reinforcement learning algorithms and multi-agent systems to enhance automation capabilities.<br>• Develop generative AI tools for efficient data retrieval and visualization.<br>• Establish and maintain MLOps pipelines to ensure seamless deployment and monitoring of AI models.<br>• Collaborate with cross-functional teams to align technical solutions with business needs.<br>• Conduct ongoing research to integrate the latest AI advancements into system designs.<br>• Troubleshoot and resolve technical challenges related to AI model performance.<br>• Document processes and provide technical insights to stakeholders.<br>• Ensure compliance with industry standards and best practices for AI development.
<p>vWe’re seeking a <strong>Systems Analyst</strong> with strong experience supporting <strong>Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD)</strong> to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of <strong>technical identity systems and business analysis</strong>, supporting both enterprise users and application integrations.</p><p>You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity & Technical Support</strong></p><ul><li>Design, configure, and support <strong>SSO integrations</strong> using <strong>SAML, OAuth 2.0, and OpenID Connect</strong></li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong> and <strong>on-prem Active Directory</strong> in hybrid environments</li><li>Manage <strong>user accounts, security groups, RBAC, and identity lifecycle processes</strong></li><li>Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications</li><li>Support B2B/B2C identity scenarios, guest access, and external identity providers as needed</li><li>Enforce security best practices including <strong>least privilege (PoLP)</strong> and <strong>segregation of duties (SoD)</strong></li></ul><p><strong>Systems & Business Analysis</strong></p><ul><li>Gather and document business and technical requirements for identity-related initiatives</li><li>Translate business needs into <strong>functional specifications and integration designs</strong></li><li>Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides</li><li>Partner with stakeholders to analyze gaps and recommend identity and access improvements</li><li>Support <strong>UAT</strong>, releases, and post-implementation validation</li></ul><p><strong>Operations & Collaboration</strong></p><ul><li>Provide Tier 2/3 support for identity and access issues, including on-call rotation if required</li><li>Act as a liaison between technical teams and non-technical business users</li><li>Coordinate with vendors and application teams during SSO onboarding and upgrades</li></ul><p><br></p>
We are looking for a highly skilled Sr. Software Engineer to join our team in Jacksonville, Florida. This role will focus on designing and implementing advanced AI solutions, leveraging cutting-edge technologies such as deep learning and transformer-based models to drive innovation and deliver impactful results. The ideal candidate will bring a combination of technical expertise, strategic thinking, and leadership capabilities to collaborate across teams and shape the future of AI within our organization.<br><br>Responsibilities:<br>• Develop and implement advanced AI models, including deep learning and transformer-based architectures, to address complex business challenges.<br>• Design and build automated pipelines for MLOps, ensuring seamless integration, deployment, and monitoring of AI solutions.<br>• Collaborate with leadership and stakeholders to align AI strategies with organizational objectives, identifying opportunities and mitigating risks.<br>• Lead cross-functional efforts to ensure AI systems are scalable, secure, and optimized for performance.<br>• Publish research findings, represent the organization at industry events, and contribute to safeguarding intellectual property.<br>• Evaluate technical capabilities and cost considerations to balance innovation with practicality in AI projects.<br>• Mentor team members, fostering a culture of collaboration, learning, and resilience.<br>• Continuously refine and improve AI systems based on performance metrics and user feedback.
We are looking for an experienced Application Development Project Manager/Lead to drive innovation and lead cutting-edge AI projects in Jacksonville, Florida. This role involves guiding the strategic design and implementation of AI-powered workflows and solutions, while collaborating closely with cross-functional teams. The ideal candidate will possess a strong background in design, project management, and AI technologies, ensuring the creation of impactful and user-centered solutions.<br><br>Responsibilities:<br>• Lead the design and development of AI-driven features and workflows, identifying opportunities for automation and enhancement.<br>• Analyze existing business processes to uncover areas for improvement and reimagine customer journeys using AI.<br>• Develop intelligent workflows and experiences powered by AI agents, incorporating adaptive decision-making and task automation.<br>• Create prototypes for AI-driven user interactions, blending predictive systems and large language models into intuitive interfaces.<br>• Collaborate with product managers, engineers, and data scientists to shape the behavior and user experience of AI solutions.<br>• Design and refine user interactions and interfaces, including wireframes, mockups, and high-fidelity visuals.<br>• Utilize AI-assisted prototyping tools to accelerate the design validation process and ensure seamless user experiences.<br>• Maintain consistency across AI features by contributing to scalable design systems and reusable patterns.<br>• Prepare executive presentations for product concepts, effectively communicating design strategies to senior stakeholders.<br>• Stay updated on emerging technologies and trends to integrate innovative solutions into the design process.
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to provide advanced end-user support and serve as an escalation point for complex technical issues. This role blends hands-on troubleshooting with mentorship, process improvement, and close collaboration with infrastructure and security teams.</p><p>If you enjoy solving challenging problems, supporting junior analysts, and improving IT service delivery, this role offers both impact and growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 / Tier 3 support for end-user technical issues</li><li>Act as an escalation point for unresolved Tier 1 tickets</li><li>Troubleshoot complex Windows 10/11, Microsoft 365, and application issues</li><li>Manage and support Active Directory, Azure AD / Entra ID, and Group Policy</li><li>Support Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint</li><li>Diagnose basic networking issues (DNS, DHCP, VPN, TCP/IP)</li><li>Support hardware, printers, peripherals, and mobile devices</li><li>Mentor and guide junior Help Desk analysts</li><li>Assist with onboarding/offboarding and access provisioning</li><li>Document solutions, improve knowledge base articles, and refine SOPs</li><li>Work closely with Systems, Network, and Security teams on escalations</li></ul><p><br></p>
<p>We are looking for a skilled System Analyst to join our team in Jacksonville, Florida. This long-term contract position requires someone with strong attention to detail, expertise in analyzing business needs, and the ability to translate them into efficient technical solutions. </p><p><br></p><p>We are seeking a skilled professional to design and maintain Single Sign-On (SSO) solutions, support identity integrations, and bridge technical and business requirements. This role combines technical expertise with strong business analysis skills to ensure secure, seamless authentication across enterprise applications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain SSO solutions using SAML, OAuth, and OpenID Connect.</li><li>Configure and troubleshoot SAML-based integrations with enterprise applications.</li><li>Collaborate with IAM teams to ensure secure authentication and authorization.</li><li>Document system specifications, workflows, and configurations.</li><li>Gather and translate business requirements into functional and technical specifications.</li><li>Facilitate stakeholder meetings and provide status updates.</li><li>Create use cases, process flows, and user stories for development teams.</li><li>Support UAT and ensure deliverables meet business expectations.</li><li>Provide on-call support for critical authentication issues and act as point of contact during escalations.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p>We are seeking a <strong>Fullstack Engineer</strong> to join our dynamic team and help design, develop, and maintain scalable applications in a modern cloud environment. This role is ideal for someone who thrives working on both front-end and back-end technologies, enjoys problem-solving, and wants to deliver high-quality solutions in .NET, Azure, and React.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain full-stack applications using <strong>C#, .NET Core, and React</strong>.</li><li>Design and implement scalable, secure, and maintainable backend APIs.</li><li>Deploy and manage applications in <strong>Microsoft Azure</strong> (App Services, Functions, Storage, SQL).</li><li>Collaborate with product, UX, and other engineering teams to deliver end-to-end solutions.</li><li>Optimize application performance, troubleshoot issues, and perform code reviews.</li><li>Implement best practices for security, testing, and CI/CD pipelines.</li><li>Stay up-to-date with emerging technologies and propose improvements to architecture and processes</li></ul><p><br></p>
We are looking for an experienced Mobile Device Developer to join our team on a contract basis. This position is based in Jacksonville, Florida, and requires a strong background in mobile application development, including hybrid frameworks and integration with native device features. The ideal candidate will have over seven years of relevant experience and a deep understanding of Angular, Apple Wallet integration, and mobile wrapper technologies.<br><br>Responsibilities:<br>• Develop and maintain mobile applications using Angular and hybrid frameworks such as Ionic and Capacitor.<br>• Design responsive and user-friendly interfaces optimized for mobile devices.<br>• Integrate native Android and iOS APIs into hybrid applications through plugins and native bridges.<br>• Implement Apple Wallet functionality, including creating and signing passes using PassKit framework.<br>• Manage certificates, provisioning profiles, and secure distribution methods for Apple Wallet passes.<br>• Build and maintain backend services for pass updates and secure distribution.<br>• Debug and troubleshoot mobile applications to ensure high performance and functionality.<br>• Collaborate with cross-functional teams to deliver seamless integrations and updates.<br>• Stay updated on the latest trends and technologies in mobile development and Apple Wallet integration.
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Jacksonville, Florida. In this role, you will play a critical part in ensuring timely and accurate processing of physician billing and vendor payments while maintaining compliance with established procedures. This is a long-term contract position ideal for professionals with expertise in accounts payable/receivable and proficiency in Great Plains software. The position is fully in-office, offering a collaborative environment to enhance efficiency and contribute to organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices accurately to ensure timely payment to vendors.</p><p>• Manage weekly check runs, ensuring all checks are appropriately distributed and mailed.</p><p>• Update and maintain vendor files, including collecting W-9 forms and resolving payment discrepancies.</p><p>• Upload vendor invoices into Great Plains software to track expenses effectively at the patient level.</p><p>• Ensure compliance with Medicare regulations and contractual agreements during payment processing.</p><p>• Investigate and resolve any issues related to vendor payments or accounts payable discrepancies.</p><p>• Monitor and manage recurring payables to maintain consistency and accuracy.</p><p>• Collaborate with internal teams to ensure payments align with contract pricing and care-related expenses.</p><p>• Identify opportunities for process improvements and implement technology to streamline accounts payable operations.</p><p>• Maintain accurate financial records and ensure all payments are properly coded to general ledger accounts.</p>
We are looking for a Senior Software Engineer to design and implement advanced AI-driven solutions that enhance business operations. This role focuses on creating scalable and intelligent systems that utilize cutting-edge technologies to deliver impactful results. Based in Jacksonville, Florida, this position offers the opportunity to lead innovative projects in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Lead the development of enterprise-grade AI platforms and solutions, ensuring scalability and efficiency.<br>• Design frameworks that enable autonomous agents to collaborate seamlessly and execute complex workflows.<br>• Implement secure and standardized context exchange protocols to enhance system interoperability.<br>• Integrate dynamic registries for API access, external services, and permission-based tools.<br>• Develop monitoring dashboards for performance tracking, telemetry, and intervention capabilities.<br>• Establish compliance measures and ethical guidelines for AI governance in regulated industries.<br>• Architect resilient systems capable of horizontal scaling and failover mechanisms.<br>• Collaborate with cross-functional teams to redesign business processes using AI-driven automation.<br>• Mentor technical teams and promote a culture of innovation and continuous learning.
<p>We are seeking a <strong>Senior Software Engineer</strong> with strong experience in <strong>C#, .NET, and Microsoft Azure</strong> to design, build, and scale modern cloud-based applications. This role plays a key part in architectural decisions, mentoring junior engineers, and delivering secure, high-performing solutions that support business-critical systems.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable applications using <strong>C# and .NET (.NET Core/.NET 6+)</strong></li><li>Build and deploy cloud-native solutions on <strong>Microsoft Azure</strong></li><li>Develop and consume RESTful APIs and microservices</li><li>Collaborate with product managers, architects, and cross-functional teams to translate requirements into technical solutions</li><li>Participate in architectural design, code reviews, and technical decision-making</li><li>Optimize application performance, reliability, and security</li><li>Implement CI/CD pipelines and DevOps best practices</li><li>Mentor junior developers and contribute to engineering standards</li></ul><p><br></p>
<p>We are looking for a <strong>Senior Software Engineer</strong> with deep experience in <strong>C#, .NET, and Microsoft Azure</strong>, who is excited to build and integrate <strong>AI-powered features</strong> into modern applications. In this role, you will design scalable cloud solutions, integrate AI services (LLMs, cognitive services, and APIs), and help drive the adoption of intelligent automation and data-driven capabilities across the platform.</p><p>This role is ideal for a hands-on engineer who understands how to <strong>apply AI pragmatically</strong>—not just experiment with it.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable applications using <strong>C# and .NET (.NET Core / .NET 6+)</strong></li><li>Build cloud-native solutions leveraging <strong>Microsoft Azure</strong></li><li>Integrate <strong>AI and ML services</strong> into applications (e.g., Azure OpenAI, Cognitive Services, third-party AI APIs)</li><li>Design and consume <strong>RESTful APIs</strong> and microservices</li><li>Implement AI-driven features such as:</li><li>Intelligent search and recommendations</li><li>Natural language processing (chat, summarization, classification)</li><li>Automation and decision-support workflows</li><li>Collaborate with product, data, and engineering teams to translate business needs into technical solutions</li><li>Participate in architecture discussions, code reviews, and technical design</li><li>Optimize application performance, security, and reliability</li><li>Implement CI/CD pipelines and DevOps best practices</li><li>Mentor junior engineers and contribute to engineering standards</li></ul><p><br></p>
We are looking for an experienced Business Systems Analyst to join our team in Jacksonville, Florida. This role focuses on supporting and optimizing the Oracle Cloud Healthcare Suite, with a particular emphasis on the Payroll module. As part of this position, you will collaborate with cross-functional teams to refine system workflows, test updates, and ensure seamless application functionality while contributing to other functional areas.<br><br>Responsibilities:<br>• Lead the configuration and implementation of Oracle modules, specializing in the Payroll module.<br>• Design and optimize complex business processes by working closely with teams on system configuration, testing, validation, and documentation.<br>• Collaborate with technical teams to translate business requirements into technical solutions, ensuring the desired functionality is achieved.<br>• Identify opportunities to implement new features or enhance existing functionalities, providing recommendations to improve efficiency.<br>• Develop and execute test plans and scripts, as well as assist in training end-users on system updates and processes.<br>• Maintain detailed documentation of Oracle system requirements, workflows, and procedures.<br>• Offer end-user support by troubleshooting issues and analyzing data through Oracle reports.<br>• Participate in regular Oracle change control meetings and contribute to the decision-making process.<br>• Provide product support and expertise across various functional business areas.<br>• Stay updated on newly released Oracle features, maintenance updates, and patches to ensure optimal system performance.
<p>We’re seeking a <strong>Senior Embedded C++ Engineer</strong> to design, develop, and maintain embedded software for production systems. This role is hands-on and technical, ideal for someone who enjoys working close to the hardware, writing efficient C++ code, and owning solutions end-to-end.</p>
<p>We are seeking an <strong>IT Support Specialist</strong> with a strong foundation in <strong>end-user support</strong> and <strong>hands-on exposure to systems and networking</strong>. This role is ideal for someone who enjoys troubleshooting, supporting users, and gradually taking on more responsibility across infrastructure and network environments.</p><p>You will support daily IT operations while assisting with system administration, network maintenance, and escalated technical issues.</p><p>Key Responsibilities</p><ul><li>Provide <strong>Level 1–2 technical support</strong> for end users (hardware, software, peripherals)</li><li>Troubleshoot <strong>Windows 10/11</strong>, basic macOS, and common business applications</li><li>Support <strong>Active Directory</strong> (user accounts, password resets, group membership)</li><li>Assist with <strong>Microsoft 365</strong> administration (email, licensing, permissions)</li><li>Support basic <strong>networking tasks</strong> (LAN/WAN, switches, access points, connectivity issues)</li><li>Assist with <strong>system monitoring, patching, and backups</strong></li><li>Escalate complex issues while assisting with resolution when possible</li><li>Document issues, resolutions, and procedures in a ticketing system</li><li>Support onboarding/offboarding of users and devices</li><li>Follow IT policies, security standards, and best practices</li></ul><p><br></p>
<p>We are looking for a <strong>Business Intelligence Developer</strong> to design, develop, and maintain data visualizations and reporting solutions that drive insight and decision-making across the organization. This role will focus heavily on <strong>Power BI</strong>, working closely with business stakeholders to turn data into clear, actionable intelligence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain <strong>Power BI</strong> dashboards, reports, and datasets</li><li>Work with stakeholders to gather requirements and translate business needs into BI solutions</li><li>Build and optimize <strong>data models</strong>, relationships, and measures using <strong>DAX</strong></li><li>Develop and maintain <strong>SQL</strong> queries, views, and stored procedures to support reporting needs</li><li>Ensure data accuracy, consistency, and performance across BI solutions</li><li>Implement row-level security (RLS) and data access controls in Power BI</li><li>Optimize report performance and refresh strategies</li><li>Document BI solutions, data definitions, and best practices</li><li>Provide ongoing support and enhancements for existing dashboards and reports</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Network Engineer</strong> to design, implement, and maintain enterprise network infrastructure. The ideal candidate will ensure optimal performance, security, and scalability across LAN, WAN, and cloud-connected networks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, deploy, and maintain enterprise network infrastructure (routers, switches, firewalls, VPNs).</li><li>Monitor network performance, troubleshoot complex issues, and implement proactive solutions.</li><li>Configure and optimize network security policies, ACLs, and firewalls.</li><li>Lead network upgrade and migration projects, including cloud integration (Azure/AWS).</li><li>Collaborate with cross-functional teams to support application and IT services.</li><li>Maintain documentation for network topology, configurations, and policies.</li><li>Mentor junior network engineers and provide technical guidance.</li></ul><p><br></p>
<p><strong>Join Our Team as a Software Engineer in Jacksonville, FL!</strong></p><p>Are you ready to take your career to the next level? We’re seeking a <strong>talented and driven Software Engineer</strong> to join our dynamic team on a <strong>contract role with exciting potential for long-term growth</strong>! This is your chance to work on cutting-edge projects, collaborate with passionate professionals, and make a real impact.</p><p>In this role, you’ll leverage your expertise in <strong>C++ development</strong> to design and build innovative software solutions while streamlining workflows through <strong>automation and batch scripting</strong>. If you thrive on solving complex challenges and delivering high-quality results, we want to hear from you!</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Create powerful software solutions</strong> using C++ that meet and exceed project requirements.</li><li>Write <strong>clean, efficient, and well-documented code</strong> aligned with industry best practices.</li><li>Collaborate with cross-functional teams to <strong>transform ideas into technical specifications</strong>.</li><li>Perform <strong>unit and integration testing</strong> to ensure rock-solid reliability.</li><li><strong>Troubleshoot and optimize</strong> software for peak performance.</li><li>Automate workflows with <strong>custom batch scripts</strong> to boost efficiency.</li><li>Maintain and enhance existing codebases for <strong>continuous improvement</strong>.</li><li>Stay ahead of the curve by applying <strong>the latest C++ trends and best practices</strong>.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>Help Desk Analyst</strong> to serve as the first point of contact for technical support. In this role, you’ll troubleshoot end-user issues, provide timely resolutions, and deliver a positive IT support experience across hardware, software, and cloud-based systems.</p><p>This is an excellent opportunity for someone looking to grow their IT career in a collaborative, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as Tier 1 support for end users via phone, email, and ticketing system</li><li>Log, track, and resolve support tickets with clear documentation</li><li>Troubleshoot Windows 10/11, Microsoft 365, and common desktop applications</li><li>Reset passwords and manage user access in Active Directory and Microsoft 365</li><li>Support printers, peripherals, and basic network connectivity issues</li><li>Use remote support tools to diagnose and resolve issues efficiently</li><li>Escalate complex issues to Tier 2/3 teams as needed</li><li>Follow standard operating procedures and IT service management best practices</li><li>Communicate clearly with users regarding issue status and resolution</li></ul><p><br></p>
