<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p>Are you a problem-solving expert with a passion for technology and expertise in Windows, Active Directory, Intune, and IT support? Are you driven to provide stellar technical assistance and ensure smooth day-to-day operations for end users? If so, we encourage you to apply for the Desktop Support Technician role!</p>
We are looking for an experienced Sr. Software Engineer to join our team in Jacksonville, Florida. This is a long-term contract position offering the opportunity to develop and deploy innovative applications while working with cutting-edge technologies. The ideal candidate will have strong problem-solving skills and a deep understanding of software development processes.<br><br>Responsibilities:<br>• Design, develop, and implement applications that meet business requirements and technical specifications.<br>• Utilize Domino Designer tools to create, modify, and maintain applications.<br>• Manage and optimize Domino databases, ensuring efficient access and organization of data.<br>• Write and troubleshoot scripts using LotusScript and JavaScript to enhance application functionality.<br>• Build web-based interfaces using JavaScript and other web development tools.<br>• Analyze and resolve technical issues related to Domino applications and infrastructure.<br>• Collaborate with team members and stakeholders to ensure successful project delivery.<br>• Apply domain knowledge to understand and support business workflows and processes.<br>• Develop APIs to facilitate seamless integration between systems.<br>• Stay updated on industry trends and technologies to continuously improve application development practices.
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
<p>We are offering an opportunity for a Software Engineer at our location in Jacksonville, Florida. In this role, you will be tasked with developing, testing, and deploying software solutions using a modern technology stack. You will work closely with product owners, designers, and other engineers in an Agile environment to deliver excellent user experiences. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Contribute to the creation and maintenance of software applications utilizing .NET Core, C#, and Angular JS.</p><p>• Develop and implement RESTful APIs to ensure seamless integration between various systems.</p><p>• Participate actively in designing and implementing microservices architecture.</p><p>• Write efficient SQL queries and manage SQL Server databases.</p><p>• Engage in all stages of the software development lifecycle, including gathering requirements, designing, coding, testing, and deploying.</p><p>• Write unit and integration tests, and contribute to automated testing initiatives.</p><p>• Utilize Git for version control and collaborate effectively with the team through code reviews.</p><p>• Apply Docker and containerization technologies for application deployment and management.</p><p>• Participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.</p><p>• Troubleshoot software defects and production issues.</p><p>• Stay abreast of the latest technology trends and best practices.</p><p>• Contribute to technical documentation and knowledge sharing within the team.</p><p>• Collaborate effectively with cross-functional teams including product, design, and QA.</p>
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
<p>We are seeking an experienced <strong>Sr. Network Engineer</strong> to join our team and play a critical role in designing, implementing, and maintaining secure, high-performing network infrastructure. This position is ideal for someone who thrives in complex environments, enjoys solving challenging problems, and is passionate about keeping networks secure, resilient, and scalable.</p><p>🔹 Responsibilities</p><ul><li>Design, configure, and maintain enterprise network infrastructure (LAN, WAN, WLAN, VPN).</li><li>Implement and manage firewalls, routing, and switching to ensure secure and efficient operations.</li><li>Monitor network performance, troubleshoot issues, and optimize for high availability and scalability.</li><li>Lead network upgrades, migrations, and modernization initiatives.</li><li>Collaborate with cross-functional IT and cybersecurity teams on enterprise projects.</li><li>Develop and maintain documentation including diagrams, standards, and procedures.</li><li>Stay current with emerging technologies, tools, and best practices to strengthen the network</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
<p><br></p><p>We are seeking a highly motivated and experienced Software Developer to join our team and play a pivotal role in a critical legacy application modernization project. The successful candidate will be responsible for re-architecting, developing, and migrating our existing legacy application to a robust, scalable, and modern web-based application. This role requires a strong understanding of web development best practices, excellent problem-solving skills, and a solid foundation in the Microsoft technology stack and related web technologies.</p><p><br></p><p>Responsibilities</p><p>• Design, develop, test, deploy, and maintain high-quality, scalable, and secure web applications.</p><p>• Lead the conversion of functionalities from a legacy application to a modern web-based .Net MVC framework.</p><p>• Write clean, efficient, and well-documented code in .Net Core, C#, and JavaScript.</p><p>• Develop and consume RESTful APIs to facilitate communication between various application components and external services.</p><p>• Design and manage database schemas, and interact with MySQL databases effectively.</p><p>• Implement responsive and user-friendly interfaces using Bootstrap and other front-end technologies.</p><p>• Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and support.</p><p>• Collaborate closely with product owners, business analysts, and other developers to translate business requirements into technical solutions.</p><p>• Identify and troubleshoot software defects and provide timely resolutions.</p><p>• Stay up-to-date with emerging technologies and industry trends to recommend and implement improvements.</p><p>• Contribute to code reviews and mentor junior developers.</p><p><br></p><p>Qualifications</p><p>Required Skills & Experience</p><p>• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</p><p>• Proven experience in software development, with a strong portfolio of web application development.</p><p>• Expertise in .NET framework and C# programming language.</p><p>• Strong experience with ASP.NET MVC.</p><p>• Proficiency in JavaScript and modern front-end development concepts.</p><p>• Solid understanding and practical experience with Bootstrap for responsive web design.</p><p>• Demonstrable experience developing and consuming API's (RESTful services).</p><p>• Proficiency in MySQL database design, query optimization, and management.</p><p>• Experience with version control systems (e.g., Git).</p><p>• Strong analytical, problem-solving, and debugging skills.</p><p>• Excellent communication and interpersonal skills.</p><p><br></p><p>Preferred Skills</p><p>• Experience with other front-end frameworks (e.g., React, Angular, Vue.js) is a plus.</p><p>• Familiarity with cloud platforms (e.g., Azure, AWS, GCP).</p><p>• Experience with automated testing frameworks and practices.</p><p>• Knowledge of software design patterns and architectural principles.</p><p>• Experience in migrating legacy systems.</p>
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Jacksonville, Florida. In this role, you will manage and maintain system operations, ensuring high performance and reliability across various platforms. This is an excellent opportunity to work with cutting-edge technologies while supporting critical organizational functions.<br><br>Responsibilities:<br>• Manage and maintain cloud infrastructure, ensuring optimal performance and scalability.<br>• Administer and troubleshoot Active Directory to support user access and security requirements.<br>• Oversee the configuration and maintenance of Microsoft Office 365 applications.<br>• Provide support for phone systems, resolving any technical issues in a timely manner.<br>• Ensure the smooth operation of Windows 11 environments, including updates and patches.<br>• Monitor and manage Amazon Web Services (AWS) resources to support business needs.<br>• Collaborate with other IT professionals to implement system improvements and upgrades.<br>• Create and maintain comprehensive documentation for systems and processes.<br>• Perform regular system health checks and monitor for potential issues.<br>• Respond to and resolve technical support tickets with efficiency and professionalism.
We are seeking a skilled and experienced System Administrator to join a dynamic IT team supporting a diverse mix of technologies and acting as a key escalation point for the help desk. This is a customer-focused role where you’ll be expected to bring deep technical knowledge, a collaborative mindset, and a passion for solving complex problems. The ideal candidate brings strong experience across Windows environments, virtualization, cloud platforms, and network technologies, along with a natural ability to communicate clearly and effectively in a fast-paced team setting. <br> What You'll Be Doing: Configure and support WAN and LAN infrastructure Manage and maintain Microsoft server operating systems and applications Support and administer virtualization platforms [Hyper-V, VMware, etc.] Administer and troubleshoot Microsoft 365 environments Support endpoint protection and network security tools Oversee backup and disaster recovery platforms Lead investigations and resolution of escalated issues or project tasks Prioritize and manage multiple technical support requests efficiently Recommend improvements to systems or applications to boost performance and reliability Monitor network and infrastructure health to ensure uptime and performance Document configurations, procedures, and troubleshooting guides
<p>Cloud Network Security Engineer</p><p><br></p><p><strong>About the Role:</strong></p><p>We are seeking a highly skilled Cloud Network Security Engineer to join our dynamic team. The ideal candidate will have a strong background in cloud security, network engineering, and compliance frameworks, with a focus on Linux, PowerShell, and PCI compliance. This role will involve designing, implementing, and maintaining robust security measures to protect our cloud infrastructure and data.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, implement, and manage cloud network security solutions, including firewalls, intrusion detection/prevention systems (IDS/IPS), and virtual private networks (VPNs).</li><li>Configure and maintain network security devices and software.</li><li>Monitor network traffic for security threats and anomalies.</li><li>Respond to security incidents and conduct incident investigations.</li><li>Develop and maintain security policies, procedures, and standards.</li><li>Ensure compliance with industry regulations, such as PCI DSS.</li><li>Collaborate with development, operations, and other teams to identify and mitigate security risks.</li><li>Stay up-to-date with emerging security threats and technologies.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor's degree in computer science, information technology, or a related field.</li><li>3+ years of experience in network security engineering. </li><li>Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP) and their security features.</li><li>Expertise in Linux operating systems and command-line interfaces.</li><li>Proficiency in PowerShell scripting.</li><li>Understanding of network protocols (TCP/IP, HTTP, DNS, etc.).</li><li>Experience with security tools and technologies (e.g., firewalls, IDS/IPS, VPNs, SIEM).</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Certifications such as Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), or Certified Ethical Hacker (CEH). </li><li>Experience with PCI and SOC II compliance and security standards.</li><li>Knowledge of container technologies (e.g., Docker, Kubernetes).</li><li>Experience with automation and orchestration tools (e.g., Ansible, Terraform).</li></ul><p><br></p>
<p>We’re looking for a hands-on, versatile <strong>Network & Systems Administrator</strong> with strong virtualization and networking experience to join our growing team. This role is ideal for a well-rounded IT professional eager to work across a broad range of technologies in a dynamic environment.</p><p><br></p><p>You'll be responsible for designing, building, and maintaining core infrastructure — with a particular focus on <strong>VMware virtualization</strong>, <strong>networking fundamentals</strong>, and <strong>enterprise storage systems</strong>. If you're comfortable spinning up virtual servers from the ground up, assigning vCPUs and virtual networks, managing firewalls, and ensuring storage performance and availability — we want to talk to you.</p><p>W</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Set up, configure, and manage virtualized server environments (VMware).</li><li>Build and maintain virtual and physical servers, assigning virtual CPUs and configuring virtual networking.</li><li>Install, configure, and support firewalls, routers, switches, and VPNs.</li><li>Troubleshoot and manage LAN/WAN/SD-WAN infrastructure and IP addressing/subnetting.</li><li>Provide Tier 3 technical support and system troubleshooting across hardware, applications, and office equipment.</li><li>Administer and maintain SAN, NAS, and DAS storage systems.</li><li>Manage and support authentication systems like Active Directory, Okta, and RADIUS.</li><li>Monitor and maintain security systems including firewalls, antivirus, and intrusion detection.</li><li>Oversee system backups, disaster recovery, and business continuity processes.</li><li>Ensure infrastructure compliance with HIPAA, PCI, and internal security standards.</li><li>Support and manage Microsoft 365, Azure AD, and Entra environments.</li><li>Collaborate with vendors for technology procurement and implementation.</li><li>Stay current with emerging technologies, vulnerabilities, and best practices.</li></ul>
<p>Are you a problem-solving expert with a passion for technology and expertise in Windows, Active Directory, Intune, and IT support? Are you driven to provide stellar technical assistance and ensure smooth day-to-day operations for end users? If so, we encourage you to apply for the Desktop Support Technician role!</p>
<p>We are looking for an experienced Senior Systems/Storage Engineer to join our team in Jacksonville, Florida. This long-term contract position offers an exciting opportunity to work with advanced virtualization, storage, and server technologies. The ideal candidate will bring expertise in managing complex server environments and ensuring compliance with security and operational standards.</p><p><br></p><p>Responsibilities:</p><p>• Configure and manage virtualization platforms, and perform migrations to updated environments.</p><p>• Oversee backup solutions, addressing reporting issues and ensuring data integrity.</p><p>• Maintain and upgrade hardware systems, including hosts and server platforms.</p><p>• Build and manage virtual machines, allocate storage resources, and organize operational folders.</p><p>• Support co-location environments with replication to ensure system reliability and disaster recovery.</p><p>• Implement and enforce compliance measures, including server baselining, port management, security rights, and auditing within a high-security environment.</p><p>• Manage global file solutions to optimize file storage and accessibility.</p><p>• Collaborate with cross-functional teams to enhance system performance and resolve technical issues</p>
<p>We are seeking experienced <strong>Low Voltage Cable Technicians</strong> to join our team. The ideal candidate will have hands-on structured cabling experience, strong troubleshooting skills, and the ability to deliver high-quality work in fast-paced environments.</p><p><strong>Responsibilities:</strong></p><ul><li>Install and maintain structured cabling systems per BICSI, local, and customer standards.</li><li>Install J-hook pathways, network cabling (fiber, coax, copper, composite wire).</li><li>Terminate patch panels and perform fiber termination/fusion splicing.</li><li>Build and dress racks, ladder racks, and cable bundles (using cable combs).</li><li>Use labelers and testing equipment (Fluke DSX, OTDR, Power Meter).</li><li>Troubleshoot cable and fiber issues.</li><li>Provide daily/weekly reports as required.</li><li>Maintain punctuality and adhere to project schedules (typical hours: 7 AM – 5 PM, with OT and night shifts as needed).</li><li>Travel daily, with occasional overnight stays.</li></ul><p><br></p>
<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
<p>Get ready to ignite your career! We're searching for a <strong>brilliant Software Developer</strong> to join our dynamic team in sunny <strong>Jacksonville, Florida</strong>, on a <strong>Contract-to-Permanent</strong> basis!</p><p>If you're a coding wizard with a <strong>passion for back-end development</strong> and a knack for crafting innovative software, this is your chance to shine! You'll be a vital part of a talented crew of designers, developers, and strategists, all working together to create amazing solutions.</p><p><br></p><p>What You'll Be Doing:</p><ul><li><strong>Designing, developing, and maintaining cutting-edge web applications</strong> using the powerful Microsoft technology stack, always aiming for industry-best standards!</li><li><strong>Implementing and managing robust database solutions</strong>, ensuring peak performance and seamless scalability.</li><li><strong>Diving into every phase of the software development lifecycle</strong>, from initial analysis and design to development, testing, deployment, and ongoing support.</li><li><strong>Collaborating closely with cross-functional teams</strong> to gather requirements and deliver nothing less than <strong>high-quality, impactful solutions</strong>.</li><li><strong>Bringing user experiences to life</strong> by developing and integrating exciting JavaScript-based features and functionality.</li><li><strong>Lending your technical expertise</strong> to proposals and project scopes, helping us <strong>win fantastic client solutions!</strong></li><li><strong>Engaging directly with clients</strong>, presenting your incredible deliverables, and expertly addressing their feedback.</li><li><strong>Helping build and maintain awesome internal tools and applications</strong> that boost our team's productivity and success.</li><li><strong>Staying on the cutting edge of emerging technologies</strong> and enthusiastically sharing your knowledge to keep our team innovating!</li><li><strong>Ensuring top-notch quality assurance</strong> through rigorous testing and debugging processes.</li></ul><p><br></p>
<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
<p>We’re seeking an experienced <strong>Sr. Software Engineer</strong> with a strong background in <strong>C#, .NET, and Azure cloud technologies</strong> to join our growing engineering team. This individual will play a key role in designing, developing, and delivering scalable, secure, and high-performing applications that support critical business functions. If you’re passionate about modern cloud architecture, engineering excellence, and building innovative solutions, we’d love to talk to you.</p><p><strong>What You’ll Do:</strong></p><ul><li>Design, develop, and maintain enterprise-level applications using <strong>C# and .NET Core/Framework</strong>.</li><li>Leverage the <strong>Azure ecosystem</strong> (App Services, Functions, Service Bus, SQL Database, Cosmos DB, Key Vault, etc.) to architect and optimize solutions.</li><li>Build and integrate <strong>RESTful APIs</strong> for internal and external applications.</li><li>Collaborate with product managers, architects, and other engineers to define technical requirements and implement best practices.</li><li>Ensure software is scalable, maintainable, and aligned with security and compliance standards.</li><li>Participate in code reviews, mentoring junior developers, and driving engineering excellence.</li><li>Troubleshoot, debug, and optimize application performance in production and cloud environments.</li></ul><p><br></p>
<p>We are looking for a dedicated Help Desk Technician to provide exceptional technical support and customer service for end-users in Jacksonville, Florida. As part of this long-term contract position, you will play a pivotal role in resolving IT issues, managing user accounts, and ensuring smooth operations for Windows-based systems. This opportunity is ideal for individuals with a strong foundation in IT support and a proactive approach to problem-solving.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide timely technical support for software, hardware, and network-related issues.</li><li>Administer and maintain Active Directory, including user account creation and updates.</li><li>Support and optimize Windows 10 systems to ensure performance and security.</li><li>Accurately document and manage support requests using the help desk ticketing system.</li><li>Collaborate with IT team members to identify and resolve recurring technical issues.</li><li>Educate users on best practices and procedures to improve system efficiency.</li><li>Perform routine system maintenance and updates to ensure infrastructure reliability.</li><li>Conduct initial troubleshooting and escalate complex issues to appropriate support levels.</li><li>Adhere to company policies and security standards in all technical operations.</li></ul><p><br></p>
<p><strong>Get ready to ignite your passion for coding!</strong> We're on the hunt for a phenomenal Software Engineer to join our dynamic IT Software team right here in sunny Jacksonville, FL! If you're bursting with creativity and love building cutting-edge software, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be a key player in crafting, testing, and fine-tuning secure and scalable applications that truly make a difference. You'll team up with brilliant product owners, enthusiastic stakeholders, and fellow developers to deliver jaw-dropping, full-stack solutions that thrill our customers and propel our business forward!</p><p><br></p><p><strong>Here's where the magic happens:</strong></p><ul><li><strong>Dream Big, Build Bigger!</strong> Collaborate with our rockstar product owners and stakeholders to design software solutions that are not just functional, but revolutionary!</li><li><strong>Code with Confidence!</strong> Dive into industry best practices and coding standards to develop, test, and maintain software applications that are as robust as they are elegant.</li><li><strong>Level Up Together!</strong> Engage in lively code reviews, sharing your expertise and soaking up the wisdom of your colleagues.</li><li><strong>API Alchemist!</strong> Develop and manage powerful internal and external APIs/RESTful services, both on-site and in the cloud, connecting our systems like never before.</li><li><strong>Data Dynamo!</strong> Harness the power of databases like SQL Server, MongoDB, and PostgreSQL to store and retrieve data with lightning speed and precision.</li><li><strong>Testing Titan!</strong> Create and execute unit and integration tests to guarantee flawless software performance, every time.</li><li><strong>User Whisperer!</strong> Gather and analyze user feedback to continuously enhance software performance and create an amazing user experience.</li><li><strong>Documentation Dynamo!</strong> Keep our technical documentation crystal clear and up-to-date, including user manuals and system architecture diagrams.</li><li><strong>Tech Trailblazer!</strong> Stay ahead of the curve by exploring and embracing emerging trends and technologies in the ever-evolving world of software development.</li></ul><p><strong>If you're ready to unleash your coding superpowers in a vibrant, collaborative, and onsite environment in Jacksonville, FL, we want YOU! Let's build the future together!</strong></p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an exciting opportunity to provide advanced technical support and troubleshooting within client environments. The ideal candidate will have a strong background in Microsoft systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced troubleshooting and support for Windows 10/11, Microsoft Office 365, EntraID, and Active Directory, including managing accounts, permissions, and group policies.</p><p>• Diagnose and resolve network issues related to routing, switching, VLAN configurations, and overall connectivity.</p><p>• Administer and support virtualized environments using VMware and Hyper-V.</p><p>• Manage backup and recovery solutions, with a focus on Veeam.</p><p>• Act as an escalation point for Tier 1 technicians, offering guidance and resolving complex technical issues.</p><p>• Handle service tickets in a system like ConnectWise, ensuring proper documentation and timely resolution.</p><p>• Support multiple client environments, adapting to diverse business processes and infrastructure setups.</p><p>• Create and maintain technical documentation, including troubleshooting guides and procedural workflows.</p><p>• Collaborate in project work such as system upgrades, migrations, and client onboarding.</p><p>• Communicate effectively with end users, providing clear updates and technical guidance.</p>
<p>We’re seeking a skilled and motivated Software Engineer to join our dynamic team in Jacksonville, Florida. This Contract-to-Permanent opportunity offers the chance to work on impactful projects, drive automation, and contribute to process optimization in a collaborative and forward-thinking environment.</p><p>Key Responsibilities:</p><ul><li>Design and develop robust software applications using C++ to meet business and technical requirements.</li><li>Write clean, efficient, and maintainable code following industry best practices.</li><li>Collaborate with cross-functional teams to gather requirements and ensure smooth system integration.</li><li>Perform unit testing and support integration testing to ensure software quality and reliability.</li><li>Diagnose and resolve software and hardware-related issues effectively.</li><li>Create and refine batch scripts to automate workflows and enhance operational efficiency.</li><li>Maintain and improve existing software systems to boost performance and functionality.</li><li>Stay current with advancements in C++ and related technologies to apply modern development techniques.</li><li>Offer technical insights and recommendations to enhance development processes and team productivity.</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Sr. BI Developer</strong> to join our data and analytics team. This role is perfect for someone who is passionate about turning data into actionable insights, building scalable BI solutions, and leveraging modern tools like <strong>Power BI, Python, and Microsoft Fabric</strong> to drive decision-making across the organization. You will partner with business stakeholders, data engineers, and analysts to design, develop, and optimize enterprise reporting and analytics solutions.</p><p><strong>What You’ll Do:</strong></p><ul><li>Design and develop advanced <strong>Power BI dashboards and reports</strong> that provide meaningful insights and support strategic initiatives.</li><li>Use <strong>Python</strong> for data wrangling, automation, and advanced analytics.</li><li>Work with <strong>Microsoft Fabric</strong> to design and optimize scalable data models and pipelines.</li><li>Collaborate with business users to gather requirements, translate them into technical solutions, and deliver high-quality BI products.</li><li>Implement and maintain best practices for BI development, data visualization, and performance tuning.</li><li>Ensure data accuracy, consistency, and security across reporting platforms.</li><li>Mentor junior developers and contribute to BI standards and governance frameworks.</li></ul><p><br></p>
