<p>We are seeking a seasoned <strong>Software Technical Lead</strong> to guide our development team through the full software development lifecycle (SDLC), mentor engineers, and contribute hands-on to projects involving <strong>3D modeling</strong> and <strong>Unreal Engine</strong>. This role combines leadership, technical expertise, and creative problem-solving to deliver high-quality software solutions in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Technical Leadership</strong></p><ul><li>Oversee and manage the end-to-end SDLC, from requirements gathering to deployment and maintenance.</li><li>Define and enforce coding standards, architecture guidelines, and best practices.</li><li>Lead code reviews, sprint planning, and technical design sessions.</li></ul><p><strong>Team Coaching & Mentorship</strong></p><ul><li>Mentor and support junior and mid-level developers in their technical growth.</li><li>Foster a collaborative and inclusive team culture.</li><li>Provide guidance on career development and skill-building.</li></ul><p><strong>3D Modeling & Unreal Engine Development</strong></p><ul><li>Collaborate with designers and artists to integrate 3D assets into Unreal Engine projects.</li><li>Optimize performance and visual fidelity of 3D environments and interactions.</li><li>Develop and maintain gameplay systems, tools, and pipelines using Unreal Engine (Blueprints and C++).</li></ul><p><strong>Hands-On Development</strong></p><ul><li>Design and implement scalable software solutions.</li><li>Build, maintain, and support application features.</li></ul><p><br></p>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
<p>We’re seeking an <strong>IT Business Analyst</strong> to serve as the bridge between business stakeholders and technical teams. In this role, you’ll work closely with users, product owners, and engineers to understand business needs, translate them into clear technical requirements, and help deliver technology solutions that drive efficiency and value.</p><p>This is an ideal opportunity for someone who enjoys problem-solving, process improvement, and working across both business and IT teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document functional and technical requirements</li><li>Translate business needs into clear user stories, workflows, and specifications for development teams</li><li>Facilitate stakeholder interviews, workshops, and requirements-gathering sessions</li><li>Support the full SDLC, including design, development, testing, and implementation</li><li>Assist with UAT planning, test case creation, and validation of delivered solutions</li><li>Analyze current processes and recommend system or workflow improvements</li><li>Collaborate with developers, QA, and product teams to ensure requirements are understood and delivered accurately</li><li>Create and maintain documentation such as process flows, data mappings, and business rules</li><li>Act as a liaison between technical teams and non-technical users, ensuring clear communication throughout projects</li></ul><p><br></p>
<p>Are you the person everyone calls when something needs to be fixed <em>right now</em>? Do you love being hands-on with hardware, tackling technical challenges, and keeping IT operations running smoothly? If so, you’ll love this Smart Hands opportunity.</p><p>We’re hiring a <strong>Smart Hands IT Support Technician</strong> to support day-to-day operations across networking, hardware deployment, troubleshooting, and onsite technical support for a major enterprise environment. This role is perfect for someone with strong foundational IT skills, excellent communication, and a passion for solving problems in real time.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As the go-to onsite technical resource, you will:</p><ul><li>Provide hands-on support for servers, network devices, desktops, and peripherals</li><li>Rack, stack, and cable equipment in data rooms or IDF/MDF locations</li><li>Troubleshoot hardware issues, perform swaps, and execute break/fix tasks</li><li>Assist with network troubleshooting, patching, and physical connectivity</li><li>Support device imaging, deployments, and workstation setup</li><li>Work with remote engineering teams to be their “hands and eyes” onsite</li><li>Handle equipment moves, installations, and site-level tech changes</li><li>Document work, complete tickets, and follow standard operating procedures</li><li>Maintain professional communication with end users and vendors</li></ul><p><br></p>
<p>We are seeking a <strong>Low Voltage Technician</strong> to install, maintain, and troubleshoot low voltage systems including structured cabling, security, and communication infrastructure. This role is ideal for a hands-on technician who takes pride in clean installs, strong documentation, and delivering reliable systems for customers.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Install, terminate, test, and label <strong>low voltage cabling</strong> (Cat5e, Cat6, fiber)</li><li>Install and support <strong>access control, CCTV, alarm, and AV systems</strong></li><li>Perform cable pathways (J-hooks, conduit, raceway) and rack builds</li><li>Troubleshoot connectivity issues using cable testers and diagnostic tools</li><li>Read and interpret blueprints, schematics, and floor plans</li><li>Maintain accurate documentation of installations and service work</li><li>Coordinate with project managers, electricians, and end users on-site</li><li>Follow safety standards, building codes, and best practices</li></ul><p><br></p>
<p>We are looking for an experienced Application Support Engineer to join our clients team in North Florida. In this role, you will be responsible for maintaining and optimizing system integrations between administrative platforms and third-party tools, ensuring seamless data exchanges and functionality. This is a Contract to permanent position, offering an exciting opportunity to collaborate with technical teams and stakeholders to enhance system performance.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve integration issues across administrative systems, including student and departmental platforms.</p><p>• Provide advanced technical support for integrations involving both cloud-based and on-premise systems, such as Salesforce and Oracle Integration Cloud.</p><p>• Monitor and optimize data exchanges and system interoperability, escalating complex challenges when necessary.</p><p>• Configure and document middleware, APIs, and data connectors to ensure secure and reliable integrations.</p><p>• Plan and oversee upgrades and enhancements to integrated platforms, addressing dependencies and downstream effects.</p><p>• Develop and troubleshoot automation workflows to meet evolving business and academic requirements.</p><p>• Coordinate and support Salesforce platform updates, ensuring compatibility with customizations and integrations.</p><p>• Create and maintain workflows within Salesforce to enhance institutional processes and resolve issues.</p><p>• Communicate the status of system enhancements, upgrades, and open issues to campus stakeholders.</p><p>• Perform additional duties as assigned by leadership, contributing to the overall success of the technology team.</p>
<p>We are seeking a skilled and customer-focused <strong>Desktop Support Engineer</strong> to provide hands-on technical support for end users in a fast-paced environment. This role is ideal for someone who enjoys troubleshooting, working directly with users, and supporting enterprise IT systems across hardware, software, and network environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 desktop and technical support for Windows and macOS environments</li><li>Troubleshoot hardware, software, and peripheral issues (laptops, desktops, printers, mobile devices)</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform device imaging, configuration, deployment, and lifecycle management</li><li>Manage user accounts and permissions in Active Directory and Azure AD</li><li>Support VPN connectivity, network access, and basic troubleshooting</li><li>Respond to and resolve tickets using ITSM tools (ServiceNow, Jira, Zendesk, etc.)</li><li>Escalate complex issues to systems, network, or security teams as needed</li><li>Document solutions, procedures, and troubleshooting steps</li><li>Assist with onboarding/offboarding of employees and equipment setup</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
<p>We are seeking a skilled <strong>Application Support Engineer</strong> with hands-on experience in <strong>Salesforce</strong>, <strong>Oracle</strong>, or similar enterprise application environments. This role focuses on supporting, troubleshooting, and optimizing the applications that power our organization. You will work closely with end users, technical teams, and vendors to resolve issues, ensure system stability, and maintain seamless application functionality across business units.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 support for enterprise applications, including Salesforce, Oracle Cloud, SIS platforms, or third-party integrated systems</li><li>Diagnose and resolve application issues involving configuration, workflows, permissions, integrations, and system performance</li><li>Collaborate with cross-functional teams to support and enhance system functionality</li><li>Monitor and maintain data integrity, perform routine audits, and participate in cleanup initiatives</li><li>Work with APIs, middleware tools, or integration platforms to troubleshoot system-to-system communication</li><li>Assist with application upgrades, patching cycles, and regression testing</li><li>Support the creation, modification, and maintenance of automations, workflows, and forms in Salesforce, Oracle, or related systems</li><li>Document support processes, troubleshooting steps, known issues, and application configurations</li><li>Communicate updates, issues, and timelines to stakeholders in a clear and professional manner</li><li>Participate in ongoing improvements to application performance, user experience, and reliability</li></ul><p><br></p>
We are looking for a highly skilled Senior Software Engineer with expertise in artificial intelligence and machine learning to join our dynamic team in Jacksonville, Florida. This role demands a strong technical background and hands-on experience in developing and operationalizing cutting-edge AI solutions. You will have the opportunity to innovate and create impactful systems using the latest advancements in generative AI, reinforcement learning, and large language models (LLMs).<br><br>Responsibilities:<br>• Design and optimize large language models (LLMs) for specialized applications.<br>• Implement reinforcement learning algorithms and multi-agent systems to enhance automation capabilities.<br>• Develop generative AI tools for efficient data retrieval and visualization.<br>• Establish and maintain MLOps pipelines to ensure seamless deployment and monitoring of AI models.<br>• Collaborate with cross-functional teams to align technical solutions with business needs.<br>• Conduct ongoing research to integrate the latest AI advancements into system designs.<br>• Troubleshoot and resolve technical challenges related to AI model performance.<br>• Document processes and provide technical insights to stakeholders.<br>• Ensure compliance with industry standards and best practices for AI development.
We are looking for a highly skilled Sr. Software Engineer to join our team in Jacksonville, Florida. This role will focus on designing and implementing advanced AI solutions, leveraging cutting-edge technologies such as deep learning and transformer-based models to drive innovation and deliver impactful results. The ideal candidate will bring a combination of technical expertise, strategic thinking, and leadership capabilities to collaborate across teams and shape the future of AI within our organization.<br><br>Responsibilities:<br>• Develop and implement advanced AI models, including deep learning and transformer-based architectures, to address complex business challenges.<br>• Design and build automated pipelines for MLOps, ensuring seamless integration, deployment, and monitoring of AI solutions.<br>• Collaborate with leadership and stakeholders to align AI strategies with organizational objectives, identifying opportunities and mitigating risks.<br>• Lead cross-functional efforts to ensure AI systems are scalable, secure, and optimized for performance.<br>• Publish research findings, represent the organization at industry events, and contribute to safeguarding intellectual property.<br>• Evaluate technical capabilities and cost considerations to balance innovation with practicality in AI projects.<br>• Mentor team members, fostering a culture of collaboration, learning, and resilience.<br>• Continuously refine and improve AI systems based on performance metrics and user feedback.
We are looking for an experienced Application Development Project Manager/Lead to drive innovation and lead cutting-edge AI projects in Jacksonville, Florida. This role involves guiding the strategic design and implementation of AI-powered workflows and solutions, while collaborating closely with cross-functional teams. The ideal candidate will possess a strong background in design, project management, and AI technologies, ensuring the creation of impactful and user-centered solutions.<br><br>Responsibilities:<br>• Lead the design and development of AI-driven features and workflows, identifying opportunities for automation and enhancement.<br>• Analyze existing business processes to uncover areas for improvement and reimagine customer journeys using AI.<br>• Develop intelligent workflows and experiences powered by AI agents, incorporating adaptive decision-making and task automation.<br>• Create prototypes for AI-driven user interactions, blending predictive systems and large language models into intuitive interfaces.<br>• Collaborate with product managers, engineers, and data scientists to shape the behavior and user experience of AI solutions.<br>• Design and refine user interactions and interfaces, including wireframes, mockups, and high-fidelity visuals.<br>• Utilize AI-assisted prototyping tools to accelerate the design validation process and ensure seamless user experiences.<br>• Maintain consistency across AI features by contributing to scalable design systems and reusable patterns.<br>• Prepare executive presentations for product concepts, effectively communicating design strategies to senior stakeholders.<br>• Stay updated on emerging technologies and trends to integrate innovative solutions into the design process.
<p>We’re seeking a <strong>Software Engineer</strong> with strong <strong>C# and .NET</strong> experience and exposure to <strong>full-stack development</strong> to help build, enhance, and support modern business applications. This role is ideal for someone who enjoys working across the stack—back-end services, APIs, and front-end interfaces—while collaborating closely with product, QA, and business stakeholders.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, and maintain applications using <strong>C# and .NET (.NET Core / .NET 6+)</strong></li><li>Build and support <strong>RESTful APIs</strong> and backend services</li><li>Contribute to <strong>full-stack development</strong>, including front-end features and UI enhancements</li><li>Work with relational databases using <strong>SQL Server</strong> (queries, schema design, performance tuning)</li><li>Collaborate with cross-functional teams to translate requirements into technical solutions</li><li>Debug, troubleshoot, and resolve application issues across environments</li><li>Participate in code reviews and contribute to engineering best practices</li><li>Support CI/CD pipelines and application deployments</li></ul><p><br></p>
<p>We are looking for a skilled System Analyst to join our team in Jacksonville, Florida. This long-term contract position requires someone with strong attention to detail, expertise in analyzing business needs, and the ability to translate them into efficient technical solutions. </p><p><br></p><p>We are seeking a skilled professional to design and maintain Single Sign-On (SSO) solutions, support identity integrations, and bridge technical and business requirements. This role combines technical expertise with strong business analysis skills to ensure secure, seamless authentication across enterprise applications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain SSO solutions using SAML, OAuth, and OpenID Connect.</li><li>Configure and troubleshoot SAML-based integrations with enterprise applications.</li><li>Collaborate with IAM teams to ensure secure authentication and authorization.</li><li>Document system specifications, workflows, and configurations.</li><li>Gather and translate business requirements into functional and technical specifications.</li><li>Facilitate stakeholder meetings and provide status updates.</li><li>Create use cases, process flows, and user stories for development teams.</li><li>Support UAT and ensure deliverables meet business expectations.</li><li>Provide on-call support for critical authentication issues and act as point of contact during escalations.</li></ul><p><br></p><p><br></p>
<p>We are looking for a <strong>Senior Systems Engineer</strong> to design, implement, and maintain enterprise-level IT infrastructure. This role is ideal for an experienced engineer who thrives in complex environments, enjoys solving challenging technical problems, and can lead projects while mentoring junior staff.</p><p>You will ensure the reliability, performance, and security of our servers, virtualization platforms, cloud resources, and enterprise applications, playing a critical role in supporting our business operations.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, deploy, and maintain <strong>Windows and Linux server environments</strong></li><li>Manage and support <strong>virtualization platforms</strong> (VMware, Hyper-V, or similar)</li><li>Configure, monitor, and maintain <strong>storage, backup, and disaster recovery systems</strong></li><li>Administer and troubleshoot <strong>Active Directory, Group Policy, and enterprise applications</strong></li><li>Collaborate with network, security, and cloud teams to implement integrated solutions</li><li>Lead projects for <strong>system upgrades, migrations, and infrastructure deployments</strong></li><li>Develop and maintain <strong>technical documentation, SOPs, and architecture diagrams</strong></li><li>Participate in <strong>capacity planning, performance tuning, and security hardening</strong></li><li>Mentor junior systems engineers and provide guidance on best practices</li><li>Respond to escalated system issues and provide Tier 2/3 support</li></ul><p><br></p>
<p>We are seeking an experienced <strong>Senior Systems Administrator</strong> to manage, maintain, and optimize our enterprise IT infrastructure. This role is ideal for a highly skilled professional who thrives in hands-on technical work, enjoys solving complex problems, and can ensure the reliability and security of critical systems across on-premises and cloud environments.</p><p>You will play a key role in maintaining servers, storage, virtualization, backups, and enterprise applications, while collaborating with cross-functional teams to implement and improve IT operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install, configure, and maintain <strong>Windows Server and Linux systems</strong></li><li>Administer and troubleshoot <strong>Active Directory, DNS, DHCP, and Group Policy</strong></li><li>Manage <strong>virtualization platforms</strong> (VMware, Hyper-V, or similar)</li><li>Maintain and monitor <strong>storage, backup, and disaster recovery systems</strong></li><li>Support <strong>enterprise applications</strong> and ensure seamless integration with infrastructure</li><li>Collaborate with network, security, and cloud teams to implement <strong>end-to-end solutions</strong></li><li>Monitor system performance, perform capacity planning, and optimize server resources</li><li>Maintain <strong>technical documentation, SOPs, and system diagrams</strong></li><li>Mentor junior administrators and provide guidance on best practices</li><li>Respond to escalated Tier 2/3 support issues and ensure timely resolution</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p>We are seeking a <strong>Network Engineer</strong> to design, support, and optimize enterprise network infrastructure. This role is hands-on and ideal for someone who enjoys troubleshooting complex network issues, improving performance, and ensuring secure, reliable connectivity across on-prem and cloud environments.</p><p>You’ll work closely with systems, security, and application teams to support business-critical operations.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, implement, and support <strong>LAN, WAN, and WLAN</strong> environments</li><li>Configure and troubleshoot <strong>routers, switches, firewalls, and VPNs</strong></li><li>Support <strong>routing and switching protocols</strong> (OSPF, BGP, EIGRP, VLANs, STP)</li><li>Manage <strong>firewall policies, NAT, and network security controls</strong></li><li>Monitor network performance and resolve connectivity issues</li><li>Support network upgrades, expansions, and hardware refresh projects</li><li>Work with vendors and service providers to resolve circuit and hardware issues</li><li>Maintain network documentation, diagrams, and standard operating procedures</li><li>Participate in on-call or after-hours support as needed</li></ul><p><br></p>
<p>We’re looking for a <strong>Data Engineer</strong> to design, build, and maintain scalable data pipelines and platforms that support analytics, reporting, and data-driven decision-making. This role is ideal for someone who enjoys working with large datasets, modern cloud data stacks, and collaborating closely with analytics, BI, and application teams.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, build, and maintain <strong>ETL/ELT pipelines</strong> for structured and semi-structured data</li><li>Develop and optimize <strong>data models</strong> for analytics and reporting use cases</li><li>Ingest data from multiple sources including APIs, databases, and third-party platforms</li><li>Ensure data quality, reliability, and performance across pipelines</li><li>Work with stakeholders to understand data requirements and translate them into scalable solutions</li><li>Monitor and troubleshoot pipeline failures and data inconsistencies</li><li>Implement data governance, security, and best practices</li><li>Document data flows, schemas, and operational processes</li></ul><p><br></p>
<p>We’re looking for a <strong>Full Stack Engineer</strong> to design, build, and support modern web applications using <strong>C#, .NET, React, and Microsoft Azure</strong>. This role will be hands-on across the entire stack—from APIs and backend services to responsive front-end experiences—while collaborating closely with product, DevOps, and cloud teams.</p><p>The ideal candidate enjoys solving complex problems, writing clean and scalable code, and working in cloud-native environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain full stack applications using <strong>C# and .NET</strong></li><li>Build responsive, user-friendly front-end interfaces with <strong>React</strong></li><li>Develop and consume <strong>RESTful APIs</strong> and backend services</li><li>Deploy and support applications in <strong>Microsoft Azure</strong> environments</li><li>Work with Azure services such as <strong>App Services, Functions, Azure SQL, Cosmos DB, Storage, and Key Vault</strong></li><li>Collaborate with DevOps teams on <strong>CI/CD pipelines</strong> (Azure DevOps or GitHub Actions)</li><li>Write clean, maintainable, and well-documented code</li><li>Troubleshoot and resolve application, performance, and production issues</li><li>Participate in code reviews and contribute to architectural decisions</li></ul><p><br></p>
We are looking for an experienced Mobile Device Developer to join our team on a contract basis. This position is based in Jacksonville, Florida, and requires a strong background in mobile application development, including hybrid frameworks and integration with native device features. The ideal candidate will have over seven years of relevant experience and a deep understanding of Angular, Apple Wallet integration, and mobile wrapper technologies.<br><br>Responsibilities:<br>• Develop and maintain mobile applications using Angular and hybrid frameworks such as Ionic and Capacitor.<br>• Design responsive and user-friendly interfaces optimized for mobile devices.<br>• Integrate native Android and iOS APIs into hybrid applications through plugins and native bridges.<br>• Implement Apple Wallet functionality, including creating and signing passes using PassKit framework.<br>• Manage certificates, provisioning profiles, and secure distribution methods for Apple Wallet passes.<br>• Build and maintain backend services for pass updates and secure distribution.<br>• Debug and troubleshoot mobile applications to ensure high performance and functionality.<br>• Collaborate with cross-functional teams to deliver seamless integrations and updates.<br>• Stay updated on the latest trends and technologies in mobile development and Apple Wallet integration.
<p>We are looking for a highly skilled Network Engineer to join our team in Jacksonville, Florida. This role involves designing, implementing, and maintaining robust network systems to support business operations while ensuring security and scalability. As this is a long-term contract position, it offers stability and the opportunity to work on cutting-edge technologies.</p><p><br></p><p>Responsibilities:</p><p>• Develop, configure, and maintain network systems, ensuring optimal performance and security.</p><p>• Manage and troubleshoot Cisco routers, switches, and firewalls, including Meraki devices.</p><p>• Implement and maintain network security measures such as firewall rules, VPNs, and access controls.</p><p>• Monitor network performance, identify potential issues, and implement proactive solutions.</p><p>• Administer on-premise phone systems and cloud VoIP platforms</p><p>• Provide advanced technical support for network-related problems, including participation in on-call rotations.</p><p>• Maintain detailed documentation of network configurations, processes, and updates.</p><p>• Collaborate with cross-functional teams to align network infrastructure with organizational needs.</p>
We are looking for a Senior Software Engineer to design and implement advanced AI-driven solutions that enhance business operations. This role focuses on creating scalable and intelligent systems that utilize cutting-edge technologies to deliver impactful results. Based in Jacksonville, Florida, this position offers the opportunity to lead innovative projects in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Lead the development of enterprise-grade AI platforms and solutions, ensuring scalability and efficiency.<br>• Design frameworks that enable autonomous agents to collaborate seamlessly and execute complex workflows.<br>• Implement secure and standardized context exchange protocols to enhance system interoperability.<br>• Integrate dynamic registries for API access, external services, and permission-based tools.<br>• Develop monitoring dashboards for performance tracking, telemetry, and intervention capabilities.<br>• Establish compliance measures and ethical guidelines for AI governance in regulated industries.<br>• Architect resilient systems capable of horizontal scaling and failover mechanisms.<br>• Collaborate with cross-functional teams to redesign business processes using AI-driven automation.<br>• Mentor technical teams and promote a culture of innovation and continuous learning.
<p>We are seeking a <strong>Senior Network Administrator</strong> to own the stability, performance, and security of our enterprise network infrastructure. This role is ideal for a hands-on network professional who enjoys day-to-day operations while also contributing to architecture decisions, process improvement, and mentoring junior staff.</p><p>You will play a key role in maintaining highly available network systems across multiple locations and ensuring secure, reliable connectivity for mission-critical business operations.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer and support <strong>enterprise LAN, WAN, and WLAN</strong> environments</li><li>Configure, maintain, and troubleshoot <strong>routers, switches, firewalls, and VPNs</strong></li><li>Manage <strong>routing and switching protocols</strong> (OSPF, BGP, VLANs, STP)</li><li>Administer <strong>firewall rules, NAT, VPN tunnels, and access controls</strong></li><li>Monitor network health and performance; proactively identify and resolve issues</li><li>Lead network upgrades, expansions, and hardware refresh initiatives</li><li>Coordinate with ISPs, vendors, and service providers for circuit management and escalation</li><li>Develop and maintain <strong>network documentation, diagrams, and SOPs</strong></li><li>Provide guidance and mentoring to junior network administrators or support staff</li><li>Participate in on-call rotation and support after-hours maintenance as needed</li><li>Collaborate with security, systems, and cloud teams on cross-functional initiatives</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We’re seeking a <strong>Senior Help Desk Analyst</strong> to serve as a technical escalation point and mentor for our support team. This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex technical problems, and takes pride in delivering exceptional end-user support.</p><p>You’ll play a key role in maintaining system reliability, improving support processes, and ensuring a high-quality experience for internal users and stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a Tier II/III escalation point for complex desktop, application, and infrastructure issues</li><li>Diagnose and resolve issues related to Windows/macOS, Microsoft 365, networking, VPNs, and endpoint security</li><li>Support user onboarding/offboarding, including account provisioning and access management</li><li>Troubleshoot hardware, software, and peripheral issues across enterprise environments</li><li>Document solutions, procedures, and known issues to improve knowledge base and reduce repeat tickets</li><li>Mentor junior help desk staff and provide guidance on troubleshooting best practices</li><li>Collaborate with infrastructure, security, and application teams to resolve cross-functional issues</li><li>Monitor ticket queues, ensure SLA adherence, and help drive continuous process improvement</li></ul><p><br></p>
