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6 results for Desktop Support Analyst in Jacksonville, FL
- Jacksonville, Florida
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>Provide Tier 2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines.</p>
- 2026-09-30T00:00:00Z
- Jacksonville, Florida
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for an IT Support Specialist to provide technical support for desktops, laptops, mobile devices, and end users across the organization.</p><p>Responsibilities</p><ul><li>Troubleshoot Windows 10/11 and Microsoft 365 issues</li><li>Create and manage Active Directory user accounts</li><li>Support printers, peripherals, and mobile devices</li><li>Resolve technical issues through a ticketing system</li><li>Perform workstation deployments and upgrades</li><li>Provide remote support to end users</li></ul><p><br></p>
- 2026-09-17T00:00:00Z
- Jacksonville, Florida
- onsite
- Permanent / Full Time
- 70000 - 80000 USD / Yearly
- We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
- 2026-09-09T00:00:00Z
- Jacksonville, Florida
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a Help Desk Technician to provide front-line technical support for end users. This contract position focuses on resolving everyday desktop and account-related issues, supporting user onboarding activities, and helping maintain a reliable technology environment. The ideal candidate is comfortable working with Windows-based systems, managing user access, and delivering responsive service with a detail-oriented approach.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical assistance for hardware, software, and access-related issues reported by employees</p><p>• Set up new user accounts, configure system access, and prepare workstations for incoming staff</p><p>• Support and troubleshoot devices running Microsoft Windows 11 to ensure smooth day-to-day operation</p><p>• Maintain and update user profiles, permissions, and group access within Active Directory</p><p>• Respond to service requests in a timely manner and document incidents, actions taken, and resolutions</p><p>• Guide users through basic troubleshooting steps and escalate more complex issues when needed</p><p>• Assist with workstation deployment, configuration changes, and general desktop support tasks</p>
- 2026-08-31T00:00:00Z
- Jacksonville, Florida
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
- 2026-09-16T00:00:00Z
- Jacksonville, Florida
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>The Cybersecurity Analyst will help protect enterprise systems and data through monitoring, threat detection, and incident response activities.</p><p>Responsibilities</p><ul><li>Monitor SIEM and security monitoring tools</li><li>Investigate and respond to security incidents</li><li>Perform vulnerability assessments</li><li>Support security awareness initiatives</li><li>Assist with compliance and audit efforts</li></ul><p><br></p>
- 2026-09-17T00:00:00Z