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7 results for Desktop Support Analyst in Jacksonville, FL

System Analyst
  • Jacksonville, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled System Analyst to join our team in Jacksonville, Florida. This long-term contract position requires someone with strong attention to detail, expertise in analyzing business needs, and the ability to translate them into efficient technical solutions. </p><p><br></p><p>We are seeking a skilled professional to design and maintain Single Sign-On (SSO) solutions, support identity integrations, and bridge technical and business requirements. This role combines technical expertise with strong business analysis skills to ensure secure, seamless authentication across enterprise applications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain SSO solutions using SAML, OAuth, and OpenID Connect.</li><li>Configure and troubleshoot SAML-based integrations with enterprise applications.</li><li>Collaborate with IAM teams to ensure secure authentication and authorization.</li><li>Document system specifications, workflows, and configurations.</li><li>Gather and translate business requirements into functional and technical specifications.</li><li>Facilitate stakeholder meetings and provide status updates.</li><li>Create use cases, process flows, and user stories for development teams.</li><li>Support UAT and ensure deliverables meet business expectations.</li><li>Provide on-call support for critical authentication issues and act as point of contact during escalations.</li></ul><p><br></p><p><br></p>
  • 2025-12-29T14:39:07Z
IT Support Specialist
  • Jacksonville, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are seeking an <strong>IT Support Specialist</strong> with a strong foundation in <strong>end-user support</strong> and <strong>hands-on exposure to systems and networking</strong>. This role is ideal for someone who enjoys troubleshooting, supporting users, and gradually taking on more responsibility across infrastructure and network environments.</p><p>You will support daily IT operations while assisting with system administration, network maintenance, and escalated technical issues.</p><p>Key Responsibilities</p><ul><li>Provide <strong>Level 1–2 technical support</strong> for end users (hardware, software, peripherals)</li><li>Troubleshoot <strong>Windows 10/11</strong>, basic macOS, and common business applications</li><li>Support <strong>Active Directory</strong> (user accounts, password resets, group membership)</li><li>Assist with <strong>Microsoft 365</strong> administration (email, licensing, permissions)</li><li>Support basic <strong>networking tasks</strong> (LAN/WAN, switches, access points, connectivity issues)</li><li>Assist with <strong>system monitoring, patching, and backups</strong></li><li>Escalate complex issues while assisting with resolution when possible</li><li>Document issues, resolutions, and procedures in a ticketing system</li><li>Support onboarding/offboarding of users and devices</li><li>Follow IT policies, security standards, and best practices</li></ul><p><br></p>
  • 2026-01-08T13:59:39Z
Sr Data Analyst
  • Jacksonville, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We are seeking a <strong>Senior Data Analyst</strong> to help transform complex data into actionable insights that drive strategic business decisions. This role partners closely with business leaders, product teams, and engineering to analyze trends, build dashboards, and deliver clear, data-driven recommendations. The ideal candidate is both technically strong and business-minded, with the ability to communicate insights to non-technical stakeholders.</p><p>Key Responsibilities</p><ul><li>Analyze large, complex datasets to identify trends, patterns, and actionable insights</li><li>Design, build, and maintain dashboards and reports using BI tools (Power BI, Tableau, Looker, etc.)</li><li>Partner with stakeholders to define KPIs, metrics, and reporting requirements</li><li>Perform advanced SQL queries and data validation to ensure accuracy and reliability</li><li>Translate business questions into analytical frameworks and clear narratives</li><li>Support data-driven decision-making across multiple departments</li><li>Mentor junior analysts and contribute to best practices in analytics and reporting</li><li>Present findings and recommendations to leadership in a clear, concise manner</li></ul><p><br></p>
  • 2026-01-09T11:58:49Z
Business Systems Analyst
  • Jacksonville, FL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Business Systems Analyst to join our team in Jacksonville, Florida. This role focuses on supporting and optimizing the Oracle Cloud Healthcare Suite, with a particular emphasis on the Payroll module. As part of this position, you will collaborate with cross-functional teams to refine system workflows, test updates, and ensure seamless application functionality while contributing to other functional areas.<br><br>Responsibilities:<br>• Lead the configuration and implementation of Oracle modules, specializing in the Payroll module.<br>• Design and optimize complex business processes by working closely with teams on system configuration, testing, validation, and documentation.<br>• Collaborate with technical teams to translate business requirements into technical solutions, ensuring the desired functionality is achieved.<br>• Identify opportunities to implement new features or enhance existing functionalities, providing recommendations to improve efficiency.<br>• Develop and execute test plans and scripts, as well as assist in training end-users on system updates and processes.<br>• Maintain detailed documentation of Oracle system requirements, workflows, and procedures.<br>• Offer end-user support by troubleshooting issues and analyzing data through Oracle reports.<br>• Participate in regular Oracle change control meetings and contribute to the decision-making process.<br>• Provide product support and expertise across various functional business areas.<br>• Stay updated on newly released Oracle features, maintenance updates, and patches to ensure optimal system performance.
  • 2026-01-14T17:00:25Z
IT Business Analyst
  • Jacksonville, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We are seeking an experienced <strong>IT Business Analyst with a strong Dynamics 365 (D365) background</strong> to serve as a key liaison between business stakeholders and technical teams. This role will focus on gathering requirements, optimizing business processes, and supporting the implementation and ongoing enhancement of D365 solutions across the organization.</p><p>The ideal candidate has a deep understanding of D365 functional capabilities, strong analytical skills, and the ability to translate business needs into clear technical requirements.</p><p>Key Responsibilities</p><ul><li>Act as the primary <strong>Business Analyst for Dynamics 365</strong> (Finance, Supply Chain, Sales, Customer Service, or CE modules as applicable)</li><li>Partner with business stakeholders to <strong>gather, analyze, and document requirements</strong></li><li>Translate business requirements into <strong>functional specifications, user stories, and process flows</strong></li><li>Support D365 implementations, upgrades, integrations, and enhancements</li><li>Collaborate with developers, architects, and vendors to ensure solutions align with business needs</li><li>Analyze existing business processes and recommend <strong>process improvements and automation</strong></li><li>Support <strong>UAT planning, execution, and defect resolution</strong></li><li>Provide post-implementation support and continuous improvement recommendations</li><li>Create and maintain documentation including workflows, requirements, and training materials</li></ul><p><br></p>
  • 2026-01-08T12:53:52Z
LV Technician
  • Jacksonville, FL
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled LV Technician to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in installing and maintaining low-voltage systems, including energy management and control devices. This role requires a hands-on, detail-oriented individual who can execute detailed installations while ensuring high-quality results.<br><br>Responsibilities:<br>• Interpret and follow project documents, including blueprints, schematics, and operation sequences, to ensure proper installation.<br>• Assist field foremen with tasks and learn from their expertise to enhance your skills.<br>• Execute conduit and wire installations as per project requirements, ensuring accuracy and quality.<br>• Label and pull wires throughout the installation process, adhering to standards.<br>• Mount control panels, junction boxes, and other electrical devices using appropriate tools.<br>• Install conduit systems and manage cable infrastructure with precision.<br>• Bend and run conduit as required to meet project specifications.<br>• Wire panels and devices based on project drawings and guidelines.<br>• Troubleshoot and resolve communication issues within systems, using tools like multimeters.<br>• Provide leadership and build trust with team members and customers to ensure smooth project execution.
  • 2026-01-15T13:58:39Z
IT Director
  • Jacksonville, FL
  • onsite
  • Permanent
  • 150000.00 - 225000.00 USD / Yearly
  • We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
  • 2026-01-09T15:03:45Z