<p>We are looking for a dedicated Help Desk Technician to provide exceptional technical support and customer service for end-users in Jacksonville, Florida. As part of this long-term contract position, you will play a pivotal role in resolving IT issues, managing user accounts, and ensuring smooth operations for Windows-based systems. This opportunity is ideal for individuals with a strong foundation in IT support and a proactive approach to problem-solving.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide timely technical support for software, hardware, and network-related issues.</li><li>Administer and maintain Active Directory, including user account creation and updates.</li><li>Support and optimize Windows 10 systems to ensure performance and security.</li><li>Accurately document and manage support requests using the help desk ticketing system.</li><li>Collaborate with IT team members to identify and resolve recurring technical issues.</li><li>Educate users on best practices and procedures to improve system efficiency.</li><li>Perform routine system maintenance and updates to ensure infrastructure reliability.</li><li>Conduct initial troubleshooting and escalate complex issues to appropriate support levels.</li><li>Adhere to company policies and security standards in all technical operations.</li></ul><p><br></p>
<p>We are looking for a skilled IT Support Analyst to join our team in Brunswick, Georgia. In this position, you will play a pivotal role in ensuring seamless technical operations, providing support for various systems including Windows OS, macOS, Microsoft 365, and Active Directory. If you thrive in a fast-paced environment and enjoy solving technical challenges while delivering exceptional customer service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to Windows OS and macOS systems.</p><p>• Provide support and administration for Microsoft 365 tools such as Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, permissions, and group policies using Active Directory.</p><p>• Install, configure, and maintain desktop hardware, software, and peripheral devices.</p><p>• Record and document support activities, solutions, and processes within the ticketing system.</p><p>• Escalate complex technical issues to senior IT team members when necessary.</p><p>• Offer guidance and training to users on best practices and self-service tools.</p><p>• Ensure customer satisfaction through prompt and effective technical support.</p><p>• Collaborate with cross-functional teams to improve IT operations and service delivery.</p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team in Jacksonville, Florida. This long-term contract position is ideal for someone with excellent organizational skills and a keen eye for accuracy, who thrives in both independent and collaborative environments. If you have strong communication abilities and proficiency in Microsoft Word and Excel, this role offers an opportunity to contribute to a dynamic and supportive team.<br><br>Responsibilities:<br>• Accurately input and update data in Microsoft Excel and other internal systems.<br>• Provide friendly and effective customer support, addressing inquiries and resolving issues with a service-first mindset.<br>• Handle high volumes of data entry tasks while maintaining precision and attention to detail.<br>• Collaborate with team members to support shared goals and ensure seamless operations.<br>• Organize and maintain records to ensure data integrity and easy accessibility.<br>• Assist in generating reports and verifying information for accuracy.<br>• Adapt to new processes and systems, ensuring efficient workflows.<br>• Contribute to a positive team environment while completing independent assignments.
<p>We are seeking a skilled <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support across a variety of systems and platforms. In this role, you will be the first point of contact for end-users, troubleshooting issues, resolving technical problems, and ensuring smooth day-to-day IT operations. The ideal candidate is a strong communicator, customer-focused, and experienced with both hardware and software support in a corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 & 2 technical support for desktops, laptops, mobile devices, printers, and other hardware.</li><li>Install, configure, and maintain operating systems, applications, and security tools.</li><li>Troubleshoot and resolve network connectivity, VPN, and Wi-Fi issues.</li><li>Manage user accounts, permissions, and access within Active Directory, Microsoft 365, and other systems.</li><li>Document support requests and solutions using the ticketing system.</li><li>Support hardware/software rollouts, system upgrades, and IT projects as needed.</li><li>Escalate complex issues to senior IT staff or vendors when appropriate.</li><li>Maintain an excellent standard of customer service while supporting internal staff.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our IT support team. In this role, you’ll serve as the first point of escalation for technical issues, provide advanced troubleshooting, and ensure a high level of customer service to internal users. You’ll also play a key role in mentoring junior analysts, improving support processes, and collaborating with infrastructure and application teams to keep systems running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 technical support for desktops, laptops, mobile devices, printers, and related hardware/software.</li><li>Troubleshoot and resolve complex issues related to Windows/Mac OS, Office 365, VPN, networking, and business applications.</li><li>Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced troubleshooting.</li><li>Monitor and manage help desk tickets, ensuring timely resolution and adherence to SLAs.</li><li>Document issues, solutions, and knowledge base articles for future reference.</li><li>Assist with onboarding/offboarding of users, including account setup, permissions, and hardware provisioning.</li><li>Collaborate with infrastructure and systems teams on patching, upgrades, and IT projects.</li><li>Contribute to process improvement initiatives to enhance help desk efficiency and customer satisfaction.</li></ul><p><br></p>
<p>We’re seeking an experienced <strong>Senior Desktop Support Engineer</strong> to join our growing IT team. In this role, you’ll provide advanced technical support, lead troubleshooting efforts, and help design and implement endpoint management solutions that keep our users productive and secure. You’ll serve as a subject matter expert for desktop infrastructure and a mentor to junior technicians.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/3 support for Windows and macOS environments, including hardware, software, and peripheral issues.</li><li>Administer and maintain imaging, patching, and deployment systems (e.g., SCCM, Intune, JAMF).</li><li>Manage user accounts, permissions, and group policies through Active Directory and Microsoft 365.</li><li>Support and troubleshoot network connectivity, VPN access, and printing issues.</li><li>Collaborate with infrastructure and security teams to ensure endpoint compliance and data protection.</li><li>Develop and maintain technical documentation, knowledge base articles, and SOPs.</li><li>Lead desktop refresh and hardware lifecycle management projects.</li><li>Train and mentor junior IT staff and assist with escalated incidents.</li></ul><p><br></p>
We are looking for an experienced Audit Senior to join our dynamic team in Jacksonville, Florida. In this role, you will lead and manage various audit, review, and compilation engagements across diverse industries. This position offers an opportunity to showcase your technical expertise, leadership abilities, and dedication to delivering exceptional client service.<br><br>Responsibilities:<br>• Lead and oversee audit, review, and compilation engagements, ensuring accuracy and compliance with relevant standards.<br>• Supervise and mentor staff accountants, providing guidance and fostering growth.<br>• Communicate effectively with management and clients to address engagement progress and resolve significant issues.<br>• Conduct thorough assessments of financial data to identify risks and implement appropriate auditing strategies.<br>• Research complex accounting and financial matters, delivering clear and actionable insights.<br>• Ensure all deliverables meet quality standards and are completed within established timelines.<br>• Collaborate with team members to adapt to evolving client needs and industry regulations.<br>• Contribute to a culture of learning by sharing expertise and supporting team development.<br>• Utilize auditing tools such as ProSystem fx Engagement to enhance efficiency and accuracy.<br>• Provide specialized services in areas such as employee benefit plans, if applicable.
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p>We are seeking an <strong>IT Support Technician</strong> to join an established team onsite in Brunswick, GA. This role will provide expert technical support, troubleshooting, and maintenance across multiple systems, ensuring high client satisfaction and reliable IT operations.</p>
<p>Seeking a mid-level Systems/Network Administrator with MSP background to support multiple clients, manage firewalls, and deliver hands-on technical solutions. This is a client-facing role requiring strong troubleshooting and communication skills.</p>
<p>Looking for a Network Engineer to design, implement, and support enterprise network infrastructure with a strong emphasis on Cisco technologies. This role will involve project leadership, troubleshooting, and network optimization.</p>
<p>Looking for a Network Engineer to design, implement, and support enterprise network infrastructure with a strong emphasis on Cisco technologies. This role will involve project leadership, troubleshooting, and network optimization.</p>
We are looking for an experienced Senior Tax Accountant to join our dynamic team in Jacksonville, Florida. This role offers the opportunity to work on complex tax engagements, providing planning and compliance services for businesses, individuals, trusts, estates, and foundations. If you have a passion for delivering high-quality work and advancing your career in public accounting, this position is an excellent fit.<br><br>Responsibilities:<br>• Prepare and oversee the completion of complex tax engagements across various industries and entities.<br>• Supervise and provide guidance to staff accountants, ensuring accuracy and adherence to firm standards.<br>• Conduct detailed reviews of tax returns and related financial documents.<br>• Communicate effectively with clients and firm management regarding engagement status and significant issues.<br>• Research and resolve complex tax and accounting matters, providing innovative solutions.<br>• Ensure timely and responsive delivery of services to maintain high levels of client satisfaction.<br>• Collaborate with colleagues to share knowledge and foster a supportive learning environment.<br>• Utilize tax software tools, such as ProSystems fx Engagement and QuickBooks, to streamline processes.<br>• Maintain productivity and realization benchmarks set by the firm.<br>• Adapt to evolving demands while maintaining a commitment to quality and continuous growth.
