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1 result for Customer Service Manager in Jacksonville, FL
- Jacksonville, FL
- onsite
- Temporary / Contract
- 16.5 - 18 USD / Hourly
- <p>We are looking for a bilingual Spanish-speaking Customer Service Representative to support customers in a fast-paced Contract fully on-site role based in Jacksonville, Florida. This position is ideal for someone who communicates clearly, delivers attentive service, and handles a high volume of calls with professionalism. The successful candidate will assist customers with questions, process requests accurately, and help create a positive service experience across inbound and outbound interactions.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls in English and Spanish, providing courteous and efficient support.</p><p>• Make outbound calls as needed to follow up on inquiries, resolve concerns, or confirm customer information.</p><p>• Enter orders and service-related details into internal systems with a strong focus on accuracy.</p><p>• Address customer questions, clarify product or service information, and guide callers toward appropriate solutions.</p><p>• Document conversations, actions taken, and next steps to maintain clear service records.</p><p>• Manage multiple customer interactions in a call center environment while maintaining service quality and professionalism.</p>
- 2026-10-07T00:00:00Z