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9 results for Customer Service Manager in Jacksonville, FL
- Jacksonville, FL
- onsite
- Temporary / Contract
- - USD / Hourly
- <p>We are hiring a <strong>Desktop Support Engineer</strong> to support users, devices, and endpoint technologies in a Microsoft-focused environment. This role is ideal for someone with strong troubleshooting skills and experience managing devices through Microsoft Intune.</p><p>Responsibilities</p><ul><li>Provide Tier 1 and Tier 2 support for end users</li><li>Deploy, configure, and maintain Windows laptops and desktops</li><li>Manage devices using Microsoft Intune</li><li>Support software installations, upgrades, and patching</li><li>Troubleshoot hardware, software, networking, and printing issues</li><li>Configure and support Microsoft 365 applications</li><li>Maintain accurate documentation and asset inventory</li><li>Assist with onboarding and offboarding processes</li><li>Support endpoint security initiatives</li></ul><p><br></p>
- 2026-10-16T10:43:44Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- 17.10 - 20.99 USD / Hourly
- We are looking for a Dispatcher to join our on-site operations team in Jacksonville, Florida for a Contract assignment. This role centers on coordinating daily delivery activity, supporting drivers throughout the day, and keeping package flow organized from arrival through final route monitoring. The ideal candidate is comfortable working at a desk and on the floor, stays calm in a fast-moving environment, and communicates clearly with both drivers and internal teams.<br><br>Responsibilities:<br>• Coordinate daily dispatch activity for a large driver group by organizing route information, monitoring progress, and helping keep deliveries on schedule.<br>• Use routing and logistics tools to build, adjust, and track driver assignments while maintaining accurate operational records.<br>• Support inbound truck receipt and help prepare packages for route staging so the site is ready for efficient driver loadout.<br>• Assist drivers during departure by confirming check-in and check-out steps, resolving package questions, and reinforcing service and compliance expectations.<br>• Monitor delivery activity after routes leave the station, review proof-of-delivery records, and flag missing or inaccurate documentation for follow-up.<br>• Investigate failed or delayed package issues, escalate payment, technical, or compliance concerns when needed, and document actions taken.<br>• Help reset the operation after loadout, reconcile outstanding exceptions, and prepare a clear handoff summary for the remote dispatch team.<br>• Provide coverage across dispatch workstations as needed to maintain continuous operational support throughout the shift.<br>• During high-volume periods, assist with limited package sorting and movement in support of overall site performance.
- 2026-10-28T19:38:45Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- - USD / Hourly
- <p>Overview</p><p>We are seeking an IT Support Specialist with experience supporting Microsoft environments, Azure services, and end-user technology. This role will provide technical support, manage user accounts, troubleshoot infrastructure issues, and assist with cloud administration initiatives.</p><p>Responsibilities</p><ul><li>Provide desktop and remote support for end users</li><li>Manage Microsoft 365 and Entra ID user accounts</li><li>Support and troubleshoot Windows devices and applications</li><li>Assist with Azure administration and cloud-based services</li><li>Configure, deploy, and maintain laptops, desktops, and mobile devices</li><li>Support Intune device management and security policies</li><li>Troubleshoot networking, VPN, and connectivity issues</li><li>Document support activities and technical procedures</li><li>Escalate complex infrastructure issues as needed</li></ul><p><br></p>
- 2026-10-30T10:43:45Z
- Jacksonville, FL
- remote
- Temporary / Contract
- - USD / Hourly
- <p>We are seeking an <strong>IT Support Engineer</strong> with strong Microsoft Azure experience to support enterprise users, cloud services, and core IT infrastructure. This role combines traditional systems support with cloud administration responsibilities.</p><p>Responsibilities</p><ul><li>Provide Tier 2 and Tier 3 support for users, systems, and cloud environments</li><li>Manage Microsoft Azure resources and services</li><li>Support Microsoft 365, Entra ID (Azure AD), and Intune environments</li><li>Troubleshoot Windows servers, endpoints, networking, and cloud services</li><li>Administer user accounts, permissions, and identity management</li><li>Monitor system performance and availability</li><li>Assist with migrations, upgrades, and cloud initiatives</li><li>Document procedures and technical solutions</li></ul><p><br></p>
- 2026-10-16T10:43:44Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 145000.00 - 175000.00 USD / Yearly
- <p>Job Functions:</p><ul><li>Direct the monthly, quarterly, and annual close process, ensuring accurate and timely financial reporting.</li><li>Prepare and review consolidated financial statements across multiple business units and locations.</li><li>Oversee balance sheet reconciliations and ensure discrepancies are resolved promptly.</li><li>Maintain the chart of accounts and establish consistent accounting practices company-wide.</li><li>Ensure compliance with U.S. GAAP and internal financial reporting standards.</li><li>Manage accounting for contracts, projects, and service-related work, including revenue recognition methodologies.</li><li>Oversee accounting for equipment and rental operations, including fixed assets, depreciation, fleet reporting, and utilization metrics.</li><li>Partner with operational leadership to monitor project profitability, analyze margins, and provide actionable financial insights.</li><li>Lead accounts payable, accounts receivable, billing, and general ledger functions.</li><li>Ensure timely and accurate customer invoicing, including progress billing and retainage tracking where applicable.</li><li>Oversee collections efforts, cash applications, bank reconciliations, and daily cash management activities.</li><li>Manage vendor payments, subcontractor accounting, and compliance documentation.</li><li>Develop and maintain internal controls that protect company assets and support accurate financial reporting.</li><li>Oversee multi-state tax filings, licensing requirements, and regulatory compliance matters.</li><li>Coordinate annual audits and serve as the primary point of contact for external auditors.</li><li>Work with outside tax advisors on income tax, property tax, and related compliance initiatives.</li><li>Support budgeting, forecasting, and cash flow planning activities.</li><li>Develop management reporting packages, dashboards, KPIs, and financial analyses for leadership.</li><li>Lead ERP optimization efforts, process improvements, automation initiatives, and future system implementations.</li><li>Assist with reporting and compliance requirements related to lenders, insurance providers, and bonding relationships.</li><li>Manage, mentor, and develop accounting staff while fostering a high-performance culture.</li><li>Establish and document accounting policies, procedures, and best practices.</li><li>Serve as a trusted business partner to executive leadership and operational teams.</li></ul><p><br></p>
- 2026-10-28T20:38:44Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 140000.00 - 160000.00 USD / Yearly
- <p>Our client is seeking a Controller / Accounting Manager for an in-office leadership role reporting directly to the CFO. This position will oversee the integrity, accuracy, and timeliness of financial reporting while leading day-to-day accounting operations across multiple branches and business lines.</p><p>This role is ideal for a hands-on accounting leader with strong construction accounting experience and a proven process improvement and problem-solving mindset. The client is looking for someone who can step into an environment, assess current workflows, improve processes, drive efficiencies, revamp systems, and strengthen accounting operations. Just as important, this person must be operations driven and understand how accounting works hand-in-hand with operations to support margins, profitability, and overall business performance. CPA is preferred, but not required. Experience in construction and/or manufacturing is a plus.</p><p>Key Responsibilities:</p><ul><li>Lead the monthly, quarterly, and annual close process and ensure accurate financial reporting in accordance with GAAP</li><li>Prepare and review consolidated financial statements across branches, entities, and business lines</li><li>Oversee the general ledger, account reconciliations, chart of accounts, and daily accounting operations</li><li>Manage project and contract accounting, including revenue recognition and profitability analysis</li><li>Oversee rental and equipment revenue accounting, fixed assets, depreciation, and utilization reporting</li><li>Supervise AP, AR, billing, cash application, bank reconciliations, and cash reporting</li><li>Ensure timely and accurate customer billing, including progress billings and retainage</li><li>Strengthen and maintain internal controls, compliance processes, and financial reporting reliability</li><li>Oversee multi-state sales and use tax, licensing, audit coordination, and external tax support</li><li>Partner with the CFO on budgeting, forecasting, cash flow management, KPIs, dashboards, and leadership reporting</li><li>Drive process automation, system improvements, and ERP/accounting system enhancements</li><li>Lead, mentor, and develop the accounting team while building strong policies, procedures, and close processes</li><li>Serve as a key business partner to operations, branch leadership, and the executive team</li></ul><p><br></p><p><br></p><p><br></p><p>For immediate consideration regarding the role, please send your resume to Molly Helfer Waldman. You can also message me on LinkedIn at Molly Helfer Waldman to send me your resume directly. My email is also located on LinkedIn.</p>
- 2026-10-29T15:04:35Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- - USD / Hourly
- <p>We are seeking a Digital Design & Research Specialist to help create intuitive, engaging, and user-centered digital experiences across web, mobile, and emerging digital platforms. This role combines user research, customer insights, interaction design, and visual design to help organizations better understand their audiences and deliver exceptional digital products.</p><p>The ideal candidate is naturally curious, data-driven, and passionate about solving complex business challenges through thoughtful design and research. You'll collaborate closely with cross-functional teams including product managers, developers, marketing professionals, and business stakeholders to transform user needs into impactful digital solutions.</p><p>Key Responsibilities</p><ul><li>Conduct user research through interviews, surveys, usability testing, focus groups, and competitive analysis.</li><li>Gather and analyze qualitative and quantitative data to identify user behaviors, needs, pain points, and opportunities.</li><li>Create personas, customer journey maps, user flows, wireframes, and interactive prototypes.</li><li>Design intuitive and visually compelling user experiences for websites, applications, and digital products.</li><li>Develop user interface concepts that align with brand standards and accessibility best practices.</li><li>Present research findings and design recommendations to stakeholders and project teams.</li><li>Collaborate with developers to ensure accurate implementation of approved designs.</li><li>Participate in design reviews, brainstorming sessions, and strategic planning initiatives.</li><li>Advocate for user-centered design principles throughout project lifecycles.</li><li>Stay current on emerging design trends, technologies, and digital best practices.</li></ul><p><br></p>
- 2026-10-29T19:28:44Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- - USD / Hourly
- <p>Our client is seeking a Data Warehouse Engineer to support the design, development, and optimization of modern enterprise data platforms. This position will play a key role in building scalable data solutions for reporting, analytics, and business intelligence initiatives.</p><p>Responsibilities</p><ul><li>Design and develop ETL/ELT pipelines</li><li>Build and maintain enterprise data warehouses and data marts</li><li>Optimize SQL queries and data models for performance</li><li>Work with business stakeholders to deliver reporting solutions</li><li>Support Power BI, Tableau, or similar analytics platforms</li><li>Ensure data quality, integrity, and governance standards</li></ul><p><br></p>
- 2026-10-22T21:04:19Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 90000.00 - 110000.00 USD / Yearly
- We are looking for a Web Developer to take ownership of our Shopify environment and help deliver a dependable, high-performing online shopping experience in Jacksonville, Florida. This position centers on backend-focused Shopify development, platform connectivity, and scalable feature delivery while also supporting updates within established design standards. You will collaborate closely with marketing and IT teams to strengthen site functionality, improve performance, and serve as the go-to internal resource for the eCommerce platform.<br><br>Responsibilities:<br>• Lead day-to-day development and support for the Shopify storefront, ensuring stable functionality, strong performance, and a smooth customer journey.<br>• Enhance and maintain custom applications and existing code to support business needs and long-term platform scalability.<br>• Manage and refine the connection between Shopify and NetSuite through Celigo, addressing reliability and data accuracy across systems.<br>• Investigate and resolve technical issues affecting orders, inventory synchronization, customer records, and other integrated processes.<br>• Design and implement new site capabilities, backend logic, and functional improvements based on operational and customer experience goals.<br>• Partner with marketing stakeholders to launch campaign pages, promotional updates, and tracking-related enhancements within the site.<br>• Optimize site speed, technical efficiency, and conversion-related functionality to improve overall eCommerce performance.<br>• Work across marketing and IT teams to deliver practical solutions and gradually transition platform knowledge from external consultants to internal ownership.
- 2026-10-02T13:28:45Z