We are looking for an experienced Help Desk Analyst II to join our team in Dallas, Texas. In this role, you will provide technical support to users by addressing hardware, software, and network-related issues while maintaining a high standard of customer service. This position is ideal for someone who thrives in a fast-paced environment and has a strong understanding of IT systems, healthcare applications, and compliance protocols.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to hardware, software, network connectivity, printers, and specialized medical devices.<br>• Provide assistance and troubleshooting support for Electronic Health Record systems and healthcare applications, escalating complex issues as necessary.<br>• Deploy, configure, and manage computers, mobile devices, and peripherals while adhering to organizational security policies.<br>• Record detailed documentation of support requests, solutions, and follow-up actions in the IT ticketing system.<br>• Collaborate with team members to identify recurring problems and contribute to long-term IT system improvements.<br>• Educate users on security best practices, application usage, and effective self-help troubleshooting techniques.<br>• Participate in after-hours or on-call rotations to ensure continuous support availability.<br>• Utilize remote support tools and endpoint security measures to resolve user issues efficiently.<br>• Assist with compliance-related tasks, ensuring proper handling of protected health information.
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
<p>Join an esteemed and dynamic law firm that prides itself on delivering exceptional legal services to a diverse client base. This law firm is looking for a Bilingual Paralegal for a temp-hire opportunity and has great potential for growing within the firm. If interested, please apply to this posting. </p><p><strong>Job Description:</strong></p><p>We are seeking a skilled and detail-oriented Bilingual Paralegal to join our team and support our attorneys in providing top-tier legal services to clients. In this role, you will be responsible for assisting with case preparation, legal research, client communication, and administrative tasks in both English and Spanish].</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and organize legal documents, files, and correspondence.</li><li>Conduct legal research and summarize findings for attorney use.</li><li>Communicate with clients and stakeholders in [languages], ensuring clarity and professionalism.</li><li>Coordinate and schedule client meetings, hearings, and filing deadlines.</li><li>Translate legal documents and communications as needed.</li><li>Assist in drafting contracts, pleadings, and other legal documents.</li><li>Maintain and update client case files ensuring accuracy and confidentiality.</li><li>Provide administrative support, including document management and billing tasks.</li></ul>
<p><strong><u>Accounts Receivable Specialist - Cash Application</u></strong></p><p>Join our dynamic team in Plano, TX 75093, where you’ll thrive in a fast-paced, rewarding environment with amazing benefits and the flexibility to work from home on Fridays! We’re seeking a passionate professional with cash application experience, 3+ years in accounts receivable (or similar role), and expertise working with large retail customers—bonus points for manufacturing or distribution backgrounds. This is a direct hire opportunity to make an impact with a top-tier company. Apply now to take your career to the next level!</p><p><br></p><p>Joe.Faradie at roberthalf com for confidential consideration - connect with me on linkedin</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Farmers Branch, Texas. In this long-term contract role, you will be responsible for managing and maintaining audio-visual (AV) equipment and providing technical support to ensure seamless operation during events, meetings, and presentations. This position is ideal for someone who excels in troubleshooting, planning, and delivering outstanding technical assistance.</p><p><br></p><p><strong>Title: Audio Visual Support </strong></p><p><strong>Location: Farmers Branch </strong></p><p><strong>Pay: $30-35 per hour</strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Manage and document AV-related issues, ensuring proper tracking, escalation, and resolution within the support team.</p><p>• Deliver on-site and remote technical support during events, managing sound, lighting, presentations, and resolving any technical interruptions.</p><p>• Conduct thorough pre-event inspections of AV equipment to verify functionality and avoid disruptions.</p><p>• Plan and prioritize tasks for upcoming events to ensure smooth execution and adherence to deadlines.</p><p>• Assist users with operating AV equipment and provide training on basic functionality and troubleshooting techniques.</p><p>• Diagnose and resolve technical issues with AV systems, often under time-sensitive conditions during live events.</p><p>• Provide remote support to users experiencing AV-related challenges.</p><p>• Perform routine maintenance, troubleshooting, and repairs on AV equipment to optimize performance and extend its lifespan.</p><p>• Install and configure new AV systems, including hardware setup, cable management, and control system programming.</p><p>• Maintain inventory levels of essential AV supplies and equipment, ensuring availability for immediate use.</p>
<p>We are looking for a skilled IS Coordinator to join our team in Dallas, Texas, for a long-term contract position. In this role, you will provide essential IT support to ensure smooth operations across a dynamic manufacturing environment. You will work closely with end users and technical teams, offering expertise in system administration and troubleshooting while maintaining adaptability. </p><p><br></p><p>Title: System Administrator </p><p>Location: Dallas, Tx </p><p>Duration: 12 months </p><p>Pay: $35-40 per hour </p><p><br></p><p>Responsibilities:</p><p>• Manage mobile devices using Intune to ensure secure and efficient functionality.</p><p>• Deploy and support endpoints, including Windows and Mac operating systems.</p><p>• Oversee server patching and ensure systems are updated regularly to maintain security and performance.</p><p>• Provide user support, resolve network issues, and assist with patch management.</p><p>• Collaborate with teams to manage IT operations for multiple facilities across various industries.</p><p>• Deliver day-to-day desktop and ticketing support to 70 end users.</p><p>• Maintain a detail-oriented demeanor while interacting with executives and stakeholders.</p><p>• Ensure compliance with organizational IT standards and practices.</p><p>• Participate in in-house training to develop niche technical skills.</p><p>• Monitor and respond to system alerts and incidents promptly.</p>
Investment Banking Client Services Analyst Fort Worth, TX (Hybrid) Join our dynamic investment firm and empower our global investor community! This vibrant, administrative role demands top-tier communication and meticulous detail. Key Duties: Drive new client onboarding: input CRM data, manage docs, set up reports, and update contacts. Oversee cash flow documentation, resolving investor queries swiftly. Partner with third-party admins for subscriptions, redemptions, AML/KYC. Collaborate with Investor Relations, Treasury, Legal, and Accounting to update wires, signatories, and transfers. Ensure prompt cash processing and deliver rapid responses to investor inquiries on fund admin, tax, and compliance. Qualifications: 2-3 years in investment firm client support. Stellar communication and organization. CRM/Microsoft Office savvy. Perks: Awesome benefits, great 401k match, hybrid flexibility, and work-life harmony! BONUS plus Base! <br> The best way to apply is to email a resume to Joe.faradie @ roberthalf com connect with me on linkedin!!!
<p>We are looking for a skilled Site Support Technician to join our team in Coppell, Texas. In this long-term contract role, you will play a vital part in ensuring the smooth operation of a franchisee training facility. This position involves providing technical support for audiovisual setups, assisting remote users with connectivity issues, and handling various IT support tasks.</p><p><br></p><p><strong>Title: Site Support Technician </strong></p><p><strong>Location: Coppell, Tx </strong></p><p><strong>Pay: $30-35 per hour </strong></p><p><strong>Duration: 12 Month Contract </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on support for audiovisual equipment, including projectors and other presentation tools.</p><p>• Assist remote users in resolving connectivity challenges to ensure seamless access to resources.</p><p>• Manage and resolve IT support tickets related to a variety of hardware and software issues.</p><p>• Perform basic network troubleshooting to identify and resolve connectivity problems.</p><p>• Handle Active Directory tasks such as password resets and user account management.</p><p>• Troubleshoot and resolve hardware issues on-site to maintain equipment functionality.</p><p>• Collaborate with team members to deliver effective solutions for technical challenges.</p><p>• Maintain a high level of customer service while addressing technical concerns promptly.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p>
Robert Half has teamed up with a $10 billion + alternative investment firm to assist in the recruitment of a Hedge Fund Portfolio Analyst (Valuation Team). This position will have excellent exposure to Wall Street brokers / banks and will get a basic understanding of the hedge fund industry. Pay range is 55-70K on the base with all benefits paid by the company. The investment firm is open to candidates who have a degree in Accounting or Finance (CPA or parts passed a plus but not required) from a top school. Must have a GPA of 3.4 or higher. <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris). <br> The firm has immediate openings for 2 highly experience in and motivated individuals to join the team as a Hedge Portfolio Analyst Team (middle office – valuation). The position reports to the Head of Valuation Reporting and will interact with attorneys, investment bankers, accounting department, senior investment professionals and all internal operations. This is a dynamic opportunity to contribute directly in the growth of a complex and fast moving company as it prepares for its initial public offering. <br> Responsibilities <br> Daily reporting for investment activity (valuation) Preparation and consolidation of investment and financial reporting Interaction with portfolio managers to process information Interaction with Wall Street banks/brokers to obtain and decipher information Review bank loan agreements, trade documentation and bond settlement agreements General ledger maintenance for Fund Accounting <br> Qualifications <br> 1-3 years + experience in the public accounting field BBA/PPA/MPA in Accounting from a top tier, nationally ranked business school CPA required or certification pending Working knowledge of general Finance and Accounting functions Advanced Microsoft Office skills Detail and task-oriented with a strong work ethic Excellent communication and organizational skills Experience in Financial Analysis and Project Management Oracle general ledger system experience is a plus Ability to work 45-50 hours per week <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris).
We are looking for an experienced IT Operations Manager to oversee and enhance IT and data operations for our organization in Grand Prairie, Texas. This Contract position involves managing IT infrastructure, supervising a technical team, and delivering high-quality reporting and analytics to support business objectives. The ideal candidate will leverage their technical expertise and leadership skills to drive process improvements, ensure system reliability, and align IT strategies with organizational goals.<br><br>Responsibilities:<br>• Lead and support the IT team, ensuring clear priorities and effective delivery of services within defined service-level agreements.<br>• Monitor and manage IT infrastructure, including servers, networks, cloud platforms, and storage systems to ensure optimal performance and security.<br>• Develop and implement strategies for incident, problem, and change management to maintain system stability and minimize downtime.<br>• Collaborate with the operations team to create and deliver accurate reporting, dashboards, and data visualizations that support informed decision-making.<br>• Analyze complex data sets to identify trends, risks, and opportunities, and provide actionable recommendations to stakeholders.<br>• Drive process improvements and automation initiatives to enhance operational efficiency and reduce costs.<br>• Ensure compliance with data governance policies, IT security standards, and industry regulations.<br>• Manage vendor relationships, monitor service-level agreements, and provide input for budget planning and cost tracking.<br>• Oversee system access and permissions, ensuring secure and reliable data management across IT and BI platforms.<br>• Stay informed on emerging IT and business intelligence trends to implement best practices within the organization.
We are looking for a skilled Systems Manager to lead and optimize the organization's office systems, applications, and server infrastructure. This role is integral to ensuring seamless user experiences and operational efficiency by managing platforms such as Microsoft 365, Intune, Entra ID, and SharePoint. The ideal candidate will combine strategic leadership with hands-on technical expertise to drive continuous improvements in system performance and user support processes.<br><br>Responsibilities:<br>• Lead and mentor a team of IT professionals, fostering expertise in identity, access, asset management, and system hardening.<br>• Develop and implement strategies to optimize the availability and performance of office systems and backend server infrastructure.<br>• Collaborate with cybersecurity, infrastructure, and business units to align IT operations with organizational objectives.<br>• Manage the administration and enhancement of Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.<br>• Oversee Microsoft Intune for device provisioning, compliance, and lifecycle management.<br>• Administer Entra ID (Azure AD) for user provisioning, group management, and access controls.<br>• Ensure secure and efficient configurations for authentication systems and office technologies, including mailboxes, printers, and scanners.<br>• Monitor server health, performance, and availability using enterprise tools, and execute regular updates and vulnerability remediation.<br>• Develop and maintain documentation for server configurations, operational procedures, and recovery plans.<br>• Drive automation initiatives to streamline provisioning, support tasks, and asset lifecycle tracking.
We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
