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3 results for It Help Desk Technician in Inglewood, CA

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-06-05T00:00:00Z

Help Desk Analyst II

Malibu, CA
onsite
Temporary / Contract
29.45 - 34.1 USD / Hourly
We are looking for a Help Desk Analyst II to provide responsive technical support for a government organization in Malibu, California. This Long-term Contract position focuses on supporting a Windows-based environment, assisting employees and external users with day-to-day technology issues, and delivering a high standard of customer service. The ideal candidate can work independently, troubleshoot efficiently, and adapt quickly in a detail-oriented public-sector setting. Responsibilities: • Provide front-line technical assistance for desktops, laptops, software applications, printers, and connectivity concerns across a primarily Windows environment. • Deliver both on-site and remote support to staff, outside partners, and off-site consultants, ensuring timely resolution of service requests. • Manage user access by handling password resets and account support while following established security and compliance practices. • Configure, deploy, upgrade, and troubleshoot end-user devices, peripherals, and standard business software. • Maintain accurate service records by documenting issues, troubleshooting steps, and outcomes within the ticket management system. • Coordinate workstation setup, office moves, and equipment troubleshooting to keep users productive with minimal disruption. • Escalate complex incidents to senior IT personnel when needed and collaborate on effective resolution paths. • Contribute to ongoing technology initiatives, including cloud-related efforts, asset tracking, and support for web, audio-visual, and virtual meeting tools as required.
2026-07-01T00:00:00Z

PC Technician

Beverly Hills, CA
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a skilled PC Technician to support hardware setup, troubleshooting, and device maintenance for an Information Technology environment in California. This is a Contract position suited for someone who is comfortable working with a range of computer systems, peripherals, and physical connectivity needs. The ideal candidate will bring hands-on experience with Dell Technologies and Apple devices while delivering dependable technical support in a detail-oriented setting. Responsibilities: • Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users. • Diagnose hardware issues and perform repairs or component replacements to restore equipment to proper working order. • Set up and organize cabling for workstations, peripherals, and other connected technology to ensure reliable performance. • Provide technical support for Dell Technologies equipment and Apple devices, including initial setup and ongoing troubleshooting. • Test associated hardware such as docking stations, keyboards, printers, and other peripherals to confirm full functionality. • Track device conditions, completed service activities, and equipment needs to support accurate IT records. • Assist with workstation deployments, equipment moves, and hardware refresh activities across the site. • Coordinate with internal teams to resolve technical issues efficiently and minimize user downtime.
2026-06-04T00:00:00Z