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7 results for It Help Desk Technician in Inglewood, CA
- Century City, CA
- onsite
- Temporary / Contract
- 25 - 35 USD / Hourly
- <p><strong>Position Summary</strong></p><p> </p><p>We are seeking a skilled and customer-focused Desktop Support Technician to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Altadena, CA
- onsite
- Temporary / Contract
- 25.3365 - 29.337 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to deliver onsite technical assistance for a healthcare organization in Altadena, California. This Contract position will provide short-term leave coverage for approximately 4-6 weeks while supporting daily technology needs across multiple clinic locations. The role is focused on maintaining dependable end-user computing, resolving technical issues quickly, and helping staff stay productive in a fast-paced care environment.<br><br>Responsibilities:<br>• Deliver in-person desktop and help desk support for employees across several clinic sites, with the majority of time spent at the main Altadena, California location.<br>• Diagnose and resolve problems involving computers, software applications, printers, peripherals, login access, and basic network connectivity.<br>• Set up, configure, and deploy workstations and related equipment for new and existing staff members.<br>• Track, prioritize, and close service desk requests to reduce disruption and maintain smooth day-to-day operations.<br>• Verify that endpoint devices remain connected and functional across all supported locations.<br>• Assist with onboarding activities, technology moves, and equipment preparation for clinic expansion or new site readiness.<br>• Work closely with internal IT contacts and local staff to provide responsive support and a strong customer service experience.<br>• Travel between assigned healthcare sites as needed to address issues that require hands-on technical assistance.
- 2026-11-13T00:00:00Z
- Century City, CA
- onsite
- Temporary / Contract
- 34 - 36 USD / Hourly
- <p>Email: valerie.montoya@rht.(com) for immediate consideration!</p><p><br></p><p>Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more.</p><p><br></p><p><em>Hours: 10am -7pm (PST)</em></p><p><br></p><p>Top Skills:</p><ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
- 2026-11-07T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 30 - 37 USD / Hourly
- <p>Robert Half is seeking a highly motivated and customer-focused Service Desk Specialist to provide advanced technical support in a fast-paced enterprise environment. This role will be responsible for supporting Microsoft 365, macOS and Windows environments, mobile devices, and enterprise applications while delivering exceptional service to end users, including executive-level personnel.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 2 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service requests and incidents.</li><li>Deliver high-touch, white-glove IT support for executives and VIP users, ensuring timely issue resolution and exceptional customer service.</li><li>Troubleshoot hardware, software, operating system, and application issues across Windows and macOS environments.</li><li>Administer user accounts, permissions, and access requests within Microsoft 365, Active Directory, and various SaaS platforms.</li><li>Support and manage mobile devices, including device setup, configuration, troubleshooting, and MDM/JAMF administration.</li><li>Configure, deploy, and maintain laptops, desktops, and peripheral devices to support end-user productivity.</li><li>Utilize ServiceNow and other ITSM tools to document, track, and manage incidents, requests, and service delivery metrics.</li><li>Assist with endpoint management, security initiatives, access controls, and MFA-related support activities.</li></ul>
- 2026-11-07T00:00:00Z
- Los Angeles, CA
- onsite
- Permanent / Full Time
- 70000 - 80000 USD / Yearly
- <p><strong>Help Desk II</strong></p><p><br></p><p><strong>Overview</strong></p><p>An organization is seeking a Help Desk II to provide hands-on technical support for end users, workstations, peripherals, and enterprise technologies. This role will serve as a key resource for troubleshooting technical issues, supporting day-to-day IT operations, and maintaining a reliable end-user computing environment. The ideal candidate is customer-focused, enjoys solving technical problems, and can work independently while maintaining strong collaboration with internal teams.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and related hardware</li><li>Troubleshoot and resolve hardware, software, connectivity, and user access issues</li><li>Assist with workstation deployment, configuration, upgrades, and replacements</li><li>Support end users both onsite and remotely</li><li>Maintain user accounts, device inventories, and technology documentation</li><li>Escalate and coordinate resolution of complex technical issues when necessary</li><li>Assist with technology standards, security practices, and operational procedures</li><li>Document troubleshooting activities and support processes</li><li>Deliver a high level of customer service and communication to business users</li></ul>
- 2026-10-21T00:00:00Z
- Culver City, CA
- onsite
- Temporary / Contract
- 30.4 - 35.2 USD / Hourly
- We are looking for a customer-focused Help Desk 1 specialist to provide frontline technical support for end users in California. This Long-term Contract position is ideal for someone who enjoys resolving everyday IT issues, supporting Windows-based environments, and delivering dependable service through a structured ticketing process. The role will work closely with users to troubleshoot hardware and software concerns while helping maintain a stable and efficient desktop support experience.<br><br>Responsibilities:<br>• Respond to incoming support requests and document, track, and update incidents through the service desk ticketing system.<br>• Troubleshoot day-to-day desktop, laptop, and peripheral issues affecting Microsoft Windows users and restore functionality in a timely manner.<br>• Assist employees with account access, password support, and basic user administration within Active Directory.<br>• Diagnose and resolve common Windows 10 and Windows 11 problems related to system performance, configuration, and user settings.<br>• Provide clear technical guidance to end users, explaining solutions in a clear and easy-to-understand manner.<br>• Escalate more complex technical issues to the appropriate support teams while ensuring accurate notes and follow-up are maintained.<br>• Support workstation setup, software installation, and basic device configuration as needed for business operations.
- 2026-11-12T00:00:00Z
- Pasadena, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p>We're seeking a hands-on <strong>IT Support Administrator</strong> to provide onsite technical support across multiple locations throughout the San Gabriel Valley and Northeast Los Angeles area. This role is ideal for someone who enjoys working directly with end users, troubleshooting technical issues, and supporting day-to-day IT operations across a multi-site environment.</p><p><br></p><p>Responsibilities</p><ul><li>Provide onsite technical support for users across multiple locations.</li><li>Install, configure, deploy, upgrade, and troubleshoot desktops, laptops, printers, mobile devices, and phones.</li><li>Respond to and resolve end-user support requests.</li><li>Troubleshoot hardware, software, network connectivity, and access issues.</li><li>Ensure reliable connectivity for workstations and peripheral devices.</li><li>Monitor, analyze, and resolve technical issues to minimize downtime.</li><li>Support workstation deployments, equipment rollouts, onboarding, and site technology projects.</li><li>Deliver exceptional customer service while partnering with IT team members and business users.</li></ul><p><br></p>
- 2026-11-14T00:00:00Z