<p>We are looking for a detail-oriented Records Clerk to join our team on a long-term contract basis in Indianapolis, Indiana. In this position, you will be responsible for managing and maintaining maintenance documents, ensuring accuracy and accessibility within an electronic filing system. This role requires a proactive individual who can handle clerical tasks efficiently while maintaining a high level of organization.</p><p><br></p><p>Responsibilities:</p><p>• Digitize aircraft maintenance documents by scanning them into the electronic filing system.</p><p>• Organize and index records using various fields to create a searchable database.</p><p>• Conduct regular audits of records to verify accuracy and completeness after initial entry.</p><p>• Sort incoming mail and distribute maintenance documents to the designated Records Auditor.</p><p>• Collaborate with team members to address discrepancies or improve record-keeping processes.</p><p>• Maintain organization and accessibility of records to support operational needs.</p><p>• Execute other administrative tasks as assigned to support departmental objectives.</p>
<p>We are looking for a detail-oriented purchasing and order specialist for our established client. In this role, you will play a key part in managing sales processes, maintaining accurate records, and ensuring smooth communication between internal teams and customers. This position also involves occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Input sales orders, ensuring accurate data entry and timely communication with both internal teams and external customers.</p><p>• Collaborate with the internal team to track purchase orders and provide updates to all parties.</p><p>• Maintain accurate and organized accounts receivable records.</p><p>• Contact clients with outstanding balances to ensure timely collections and resolve payment issues efficiently.</p><p>• Approach challenges proactively by identifying opportunities for innovation. </p>
We are looking for a dedicated Collections Specialist to join our team in Fishers, Indiana. In this Contract-to-permanent role, you will play a key part in managing accounts receivable processes and ensuring the accuracy of financial records. This position requires strong attention to detail, excellent problem-solving skills, and the ability to maintain confidentiality while handling sensitive information.<br><br>Responsibilities:<br>• Record and process customer payments, including cash, checks, and credit card transactions, ensuring timely and accurate entries.<br>• Verify and post revenue transactions to maintain up-to-date financial records.<br>• Monitor outstanding invoices and update accounts receivable balances regularly.<br>• Investigate and resolve account discrepancies by gathering and analyzing relevant information.<br>• Address authorized deductions by making appropriate adjustments and entering necessary entries.<br>• Follow established procedures to resolve unauthorized deductions or pending account issues.<br>• Maintain accurate and organized records of invoices, debits, and credits for auditing and reporting purposes.<br>• Prepare and summarize receivables reports, verifying totals and coordinating monthly transfers to accounts receivable accounts.<br>• Participate in ongoing training opportunities to stay current with industry practices and improve job knowledge.<br>• Safeguard sensitive company information by adhering to confidentiality standards.
We are looking for an experienced Payroll Specialist to join our team in Indianapolis, Indiana. This is a long-term contract position with the potential for a transition to a permanent role, offering an excellent opportunity to contribute to accurate and efficient payroll operations. The ideal candidate will have a strong background in full-cycle payroll processing and experience with multi-state payroll systems.<br><br>Responsibilities:<br>• Manage full-cycle payroll processing for approximately 250 employees, ensuring accuracy and compliance with all regulations.<br>• Handle multi-state payroll operations, adhering to varying state-specific requirements.<br>• Utilize Paycor software to execute payroll tasks, troubleshoot issues, and maintain system efficiency.<br>• Verify employee timekeeping records and resolve discrepancies promptly.<br>• Prepare and distribute payroll reports, ensuring data accuracy and timely delivery.<br>• Address payroll-related inquiries from employees and provide effective solutions.<br>• Ensure compliance with federal, state, and local payroll regulations.<br>• Collaborate with HR and finance teams to maintain seamless payroll operations.<br>• Maintain confidentiality and safeguard sensitive employee information.
We are looking for a skilled Accounts Payable Specialist to join our team on a contract basis in Indianapolis, Indiana. This role requires someone who is detail-oriented and can efficiently handle financial transactions while ensuring the accuracy of accounts payable processes. If you thrive in a fast-paced environment and have expertise in QuickBooks Online, we encourage you to apply.<br><br>Responsibilities:<br>• Process accounts payable transactions, including coding invoices and account coding, with precision and accuracy.<br>• Manage automated clearing house (ACH) payments and ensure timely execution of check runs.<br>• Utilize QuickBooks Online to maintain and update financial records effectively.<br>• Reconcile payable accounts to ensure accurate reporting and compliance.<br>• Handle vendor inquiries and resolve discrepancies in an efficient manner.<br>• Collaborate with internal teams to streamline payment processes and improve efficiency.<br>• Monitor and maintain records of all financial transactions related to accounts payable.<br>• Assist in preparing reports and documentation for audits or internal reviews.<br>• Ensure adherence to company policies and procedures in all accounts payable activities.
<p>We are in search of a Billing Specialist to become an integral part of our team. This role entails maintaining precise and up-to-date financial records with a focus on billing operations. The position is situated in Indianapolis, Indiana, where you will be using unique accounting software systems, and handling customer queries and issues efficiently.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle the billing for complex customers, ensuring accuracy and efficiency at all times</p><p>• Facilitate the processing of customer credit applications, ensuring accuracy and efficiency at all times</p><p>• Oversee and manage customer credit records, maintaining their accuracy consistently</p><p>• Handle and resolve customer inquiries, providing timely and suitable solutions</p><p>• Monitor and manage customer accounts, taking necessary actions when required</p><p>• Utilize accounting software systems for various accounting functions</p><p>• Efficiently handle and respond to inbound calls from customers</p><p>• Use computerized billing systems to ensure efficient and error-free billing procedures</p><p><br></p>
<p>We are looking for a skilled Payroll Specialist to join our client's team in Indianapolis, Indiana. In this role, you will play a critical part in managing payroll operations across multiple locations, ensuring accuracy and compliance with all relevant regulations. This is an excellent opportunity to contribute to a dynamic organization within the automotive industry while enhancing your attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Process bi-weekly payroll for multiple locations, ensuring accuracy and compliance with multi-state regulations.</p><p>• Maintain strong working relationships with internal departments, location leaders, and employees to address payroll-related inquiries.</p><p>• Administer payroll garnishments and other withholdings, ensuring proper documentation and compliance.</p><p>• Update and maintain employee records, verifying the accuracy of data entered into payroll systems.</p><p>• Monitor and ensure compliance with payroll laws, tax regulations, and company policies.</p><p>• Identify areas for improvement within payroll processes and implement solutions to enhance efficiency.</p><p>• Provide support for payroll audits, preparing necessary documentation and reports as required.</p><p>• Collaborate with teams to understand and communicate company policies and procedures effectively.</p><p>• Utilize advanced Microsoft Excel functions, including VLookUp and Pivot Tables, to manage payroll data efficiently.</p><p>• Serve as an advocate for employees while balancing the objectives of the organization.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Indianapolis, Indiana. In this contract role, you will play a vital part in managing accounts receivable, ensuring timely payment posting, and establishing effective payment arrangements. This position is ideal for someone with strong organizational skills and a focus on maximizing cash flow from outstanding accounts.<br><br>Responsibilities:<br>• Process and post payments accurately using accounting software systems.<br>• Contact clients to negotiate and establish payment arrangements for overdue accounts.<br>• Utilize tools such as Accurint and CRM systems to track and manage collections activities.<br>• Respond to inbound calls professionally to address billing inquiries and resolve payment issues.<br>• Handle claim administration tasks to ensure proper documentation and follow-up.<br>• Monitor accounts receivable to identify and prioritize collection efforts.<br>• Collaborate with internal teams to streamline billing functions and optimize collection processes.<br>• Maintain accurate records of all collections and payment activities.<br>• Analyze accounts to identify discrepancies and take corrective actions as needed.<br>• Ensure compliance with company policies and relevant financial regulations.
<p><strong>Part-Time Accounting Specialist (Hybrid – Carmel, IN)</strong></p><p><em>3–4 Month Project | Monday–Friday, 8AM–12PM</em></p><p><br></p><p>We’re hiring a <strong>Part-Time Accounting Specialist</strong> for a short-term project supporting our financial services client located in Carmel. This hybrid role offers a consistent morning schedule with <strong><u>two days onsite</u></strong> in our Carmel office and three days remote.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and reconcile incoming payments received via mail and lockbox (checks, wires, credit cards)</li><li>Process NSF/declined payments</li><li>Prepare journal entries and maintain accurate records</li><li>Run and analyze accounts receivable reports</li></ul>
We are looking for a Procurement Specialist to join our team in Indianapolis, Indiana, and contribute to the success of our real estate and property operations. In this long-term contract role, you will play a vital part in managing procurement activities, streamlining purchasing processes, and ensuring efficient contract negotiations. Your expertise in procurement functions will drive impactful results and support our business objectives.<br><br>Responsibilities:<br>• Oversee and manage procurement processes to ensure timely and cost-effective acquisition of goods and services.<br>• Develop and implement purchasing strategies to optimize operations and maintain compliance with company policies.<br>• Prepare, review, and manage purchase orders in alignment with organizational needs.<br>• Collaborate with vendors and suppliers to negotiate favorable contract terms and build long-term partnerships.<br>• Monitor procurement activities to ensure quality standards and delivery deadlines are consistently met.<br>• Analyze market trends and supplier performance to identify opportunities for cost savings and process improvements.<br>• Maintain accurate records of procurement transactions and ensure adherence to regulatory requirements.<br>• Provide guidance and support to internal teams regarding procurement policies and best practices.<br>• Resolve issues related to procurement, contracts, or supplier performance in a timely and effective manner.
<p>The Robert Half Healthcare Practice is working with a healthcare organization in the Indianapolis area to add a <strong>Medical Charge Entry Specialist </strong>to their team. This will be a fully onsite position. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li><strong>Accurate Charge Entry:</strong> Precisely input physician charges into the billing system.</li><li><strong>Coding Expertise:</strong> Maintain up-to-date knowledge of all procedural and diagnostic codes (CPT, ICD-10, etc.), correctly identify appropriate codes, and educate staff on proper coding practices when errors occur.</li><li><strong>Coding Issue Resolution:</strong> Collaborate with staff to resolve coding discrepancies and associated billing problems.</li><li><strong>Daily Charge Balancing:</strong> Reconcile and balance charges on a daily basis to ensure accuracy.</li><li><strong>Payment Posting:</strong> Accurately post payments collected by the office or department.</li><li><strong>Confidentiality:</strong> Uphold strict confidentiality of all patient and financial information.</li></ul>
We are looking for a dedicated Collections Specialist to join our team in Fishers, Indiana. This Contract to permanent position requires an experienced and detail-oriented individual with a strong background in commercial collections and accounts receivable processes. The role is primarily onsite, with the potential for partial remote work after demonstrating consistent performance and the ability to work independently.<br><br>Responsibilities:<br>• Manage accounts receivable tasks, including billing, claim administration, and payment reconciliation.<br>• Handle inbound calls from clients and customers, addressing inquiries and resolving payment issues promptly.<br>• Conduct thorough collection processes, ensuring timely follow-up and resolution of outstanding balances.<br>• Utilize accounting software systems and CRM tools to track and manage financial records.<br>• Collaborate with internal teams to identify and address discrepancies in payments or claims.<br>• Prepare reports and documentation related to collections and account status.<br>• Maintain compliance with company policies and procedures while meeting deadlines.<br>• Leverage tools such as SAP and Accurint to enhance efficiency in collections and account management.<br>• Provide clear and effective communication with clients to maintain positive relationships.<br>• Adapt to flexible working hours within the provided time windows (e.g., 8 AM to 5 PM, 9 AM to 6 PM, or 10 AM to 7 PM).
We are looking for a skilled Accounts Payable Specialist to join our manufacturing team in Pittsboro, Indiana. This long-term contract position offers an opportunity to play a vital role in ensuring accurate and efficient financial operations. The ideal candidate will excel at managing accounts payable processes, collaborating with vendors, and maintaining compliance with company policies.<br><br>Responsibilities:<br>• Process invoices with accuracy, verifying documentation and obtaining necessary approvals.<br>• Maintain vendor records, ensuring all information is up-to-date and resolving discrepancies promptly.<br>• Prepare and execute payment batches, including checks, ACH, and wire transfers, while reconciling vendor accounts.<br>• Review employee expense reports for compliance with company policies and ensure timely processing.<br>• Assist with month-end closing activities by preparing reports and reconciling accounts payable to the general ledger.<br>• Ensure adherence to internal controls, tax regulations, and company policies in all accounts payable activities.<br>• Collaborate with internal teams, such as procurement and supply chain, to enhance AP workflows.<br>• Utilize Great Plains Accounting software to streamline accounts payable functions and support automation efforts.
<p>We are looking for an Accounts Payable Staff member to join our client's team in Indianapolis, Indiana. In this role, you will manage the accounts payable process, ensuring accurate and timely handling of invoices, payments, and reconciliations. This is an excellent opportunity for a detail-oriented individual to contribute to the efficiency of our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Process daily accounts payable transactions, including invoice posting and vendor payment preparation.</p><p>• Verify the accuracy of purchase orders and invoices, ensuring proper matching and reconciliation.</p><p>• Maintain and analyze the accounts payable aging report, providing timely updates and reports as needed.</p><p>• Perform reconciliations of bank statements and ensure deposits are accurately recorded in the general ledger.</p><p>• Ensure accounts payable sub-ledgers align with the general ledger and resolve discrepancies.</p><p>• Manage vendor data, ensuring accurate records for year-end reporting and compliance.</p><p>• Complete month-end and year-end closing processes within strict deadlines.</p><p>• Support audit processes by providing required documentation and reports, as well as assisting auditors with inquiries.</p><p>• Identify opportunities to automate manual accounting tasks using relevant software.</p><p>• Implement procedures to improve efficiency and accuracy in the accounts payable process.</p>
<p>We are looking for a dedicated Brokerage Manager to lead and oversee our client's customs brokerage operations in Plainfield, Indiana. In this role, you will ensure compliance with U.S. Customs and Border Protection regulations while driving efficiency in the delivery of goods to customers. This position requires a strong leader who can manage daily operations, maintain compliance standards, and foster a high-performing team.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and ensure the accurate and timely submission of customs entries and the efficient dispatch of cargo to customers.</p><p>• Monitor and enhance billing accuracy while ensuring compliance with established procedures.</p><p>• Oversee operational systems, such as Cargowise, and implement process improvements to meet compliance and customer requirements.</p><p>• Collaborate closely with the Operations department to align workflows and communication.</p><p>• Prepare and deliver regular status reports to customers, providing updates on shipment progress.</p><p>• Conduct audits of team entries and billing processes to ensure accuracy and identify training needs.</p><p>• Train and advise the team on Customs Brokerage Regulations, ensuring adherence to compliance standards.</p><p>• Evaluate team performance, audit shipment records, and implement corrective actions for problem files.</p><p>• Develop and execute work instructions to maintain an efficient file flow, including release, billing, and auditing.</p><p>• Identify and address staff training needs, creating objectives and conducting regular team meetings to communicate goals.</p>
<p>We are looking for a detail-oriented Office Manager to join our team in Bloomington, Indiana. This contract position requires someone who is organized, dependable, and skilled at managing administrative tasks to ensure smooth daily operations. The role is part-time, with a Monday through Friday schedule of four hours per day. Ideally looking for someone that can work 10AM-2PM, Monday-Friday. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily administrative functions of the office, ensuring efficiency and organization.</p><p>• Manage inventory of office supplies and place orders as needed to maintain adequate stock.</p><p>• Coordinate conference room setup and cleanup for meetings and events.</p><p>• Handle incoming and outgoing mail, including distributing messages and packages.</p><p>• Perform receptionist duties, such as answering multi-line phone systems and greeting visitors.</p><p>• Maintain accurate records through data entry and database management.</p><p>• Assist with catering arrangements for meetings and events.</p><p>• Utilize Microsoft Excel and Word to create reports and manage documentation.</p><p>• Ensure timely distribution of incoming messages and mail.</p><p>• Support staff by completing additional administrative tasks as required.</p>
We are looking for an organized and detail-oriented Data Entry Clerk to join our team on a long-term contract basis. This hybrid role, located in Indianapolis, Indiana, requires two in-office days per week and offers the opportunity to work with advanced technology in a collaborative environment. If you have a strong commitment to accuracy, reliability, and time management, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately input and update data across various systems with minimal supervision.<br>• Perform quality assurance checks to ensure the accuracy and reliability of all entered information.<br>• Collaborate with merchant services teams to transfer data efficiently and securely.<br>• Utilize Microsoft Office Suite, Outlook, and other relevant software tools to complete assigned tasks.<br>• Maintain organized and detailed records for easy access and reference.<br>• Ensure timely completion of data entry tasks to meet deadlines and business needs.<br>• Participate in team meetings to provide updates and address any data entry challenges.<br>• Adhere to company policies and procedures while handling sensitive information.<br>• Support internal system operations by managing data-related tasks effectively.<br>• Troubleshoot minor technical issues related to data entry tools and escalate when necessary.
We are looking for a meticulous Accounting Clerk to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in supporting the accounting department by performing a variety of administrative and financial tasks. This role requires accuracy, attention to detail, and strong organizational skills to ensure smooth operations within the office.<br><br>Responsibilities:<br>• Process invoices, manage accounts payable, and handle customer billing tasks with precision.<br>• Collect and organize vendor and customer documentation, including W-9 forms, insurance certificates, and sales tax exemptions.<br>• Assist in preparing monthly board meeting packets and ensure timely distribution.<br>• Maintain and organize Board Minutes and Packets in binders by month for easy reference.<br>• Create well-formatted presentation slides by adjusting layouts and checking for grammar and punctuation errors.<br>• Provide administrative support to the General Manager as needed.<br>• Greet visitors with a courteous and friendly demeanor while managing incoming mail and shipments.<br>• Oversee office supplies inventory and ensure timely replenishment.<br>• File accounting and financial documents systematically for efficient record-keeping.<br>• Coordinate the handling of elevator and boiler permits and other regulatory tasks.
<p>We are looking for an experienced Accounting Manager to lead the financial operations of our client's commercial real estate firm in Indianapolis, Indiana. This role is critical in ensuring the accuracy and efficiency of the company’s accounting processes, supervising a dedicated team, and delivering insightful financial reporting to support strategic decision-making. If you are passionate about financial management, have strong leadership skills, and thrive in a collaborative environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee the accounting department, providing mentorship and direction to team members.</p><p>• Manage daily accounting operations, including accounts payable, accounts receivable, and general ledger activities.</p><p>• Ensure timely and accurate processing of tenant billings and rent collections.</p><p>• Oversee company bank accounts, including reconciliation and cash flow management.</p><p>• Prepare monthly, quarterly, and annual financial statements for executive review.</p><p>• Develop and manage annual budgets and quarterly forecasts, performing variance analysis to identify trends.</p><p>• Ensure compliance with accounting standards and maintain robust internal controls and procedures.</p><p>• Prepare annual reconciliations for Common Area Maintenance, insurance, and real estate tax expenses for tenants.</p><p>• Supervise month-end and year-end closing processes, ensuring accuracy and completeness in all records.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in accounting operations.</p>
<p>We are looking for a meticulous Accounts Receivable Clerk to join our client's team in Indianapolis, Indiana. This role plays a vital part in managing the company’s financial transactions, ensuring accuracy, and maintaining positive relationships with clients and team members. The ideal candidate will have a proactive approach to problem-solving and a strong commitment to organizational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and reconcile high volumes of accounts receivable transactions with precision and efficiency.</p><p>• Prepare and distribute invoices, account statements, and payment reminders to clients.</p><p>• Investigate and resolve discrepancies in payments, billing issues, and outstanding account balances.</p><p>• Track and monitor customer accounts to ensure timely receipt and proper application of payments.</p><p>• Collaborate with project managers and operations teams to address billing concerns related to construction projects.</p><p>• Keep detailed and organized records of all accounts receivable activity.</p><p>• Compile and present aging reports to management, providing insights into overdue accounts.</p><p>• Assist with month-end closing activities by reconciling accounts and preparing necessary reports.</p><p>• Ensure all transactions comply with company policies, contracts, and accounting standards.</p>
We are seeking an experienced Accounting Manager/Supervisor to become a vital part of our team in RUSHVILLE, Indiana. In this role, you will be working within the manufacturing industry, executing a variety of accounting functions and utilizing your skills in accounts payable and receivable, auditing, and financial reporting.<br><br>Responsibilities:<br>• Oversee and manage all accounts payable and receivable activities<br>• Conduct regular audits to ensure accuracy and compliance<br>• Utilize accounting software systems to streamline processes and enhance productivity<br>• Perform month-end close activities, ensuring all financial records are accurate and up to date<br>• Generate and analyze financial reports, providing key insights and recommendations<br>• Manage the general ledger, ensuring all entries are accurate and up to date<br>• Oversee payroll processes, ensuring timely and accurate payments<br>• Perform various accounting functions, including journal entries and billing functions<br>• Maintain a strong understanding of the manufacturing industry to provide relevant financial insights.
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Carmel, Indiana. In this Contract-to-Permanent position, you will play a key role in ensuring smooth day-to-day operations by managing front desk responsibilities and supporting administrative tasks. This is an excellent opportunity for someone with strong organizational skills and a welcoming demeanor.<br><br>Responsibilities:<br>• Welcome and assist visitors in a courteous and detail-oriented manner.<br>• Perform accurate data entry to maintain records and documentation.<br>• Organize and file documents to ensure efficient retrieval and storage.<br>• Prepare and stuff envelopes for mailings and other correspondence.<br>• Manage incoming mail by sorting, distributing, and handling items as required.<br>• Operate a switchboard with 1-10 phone lines to direct calls to the appropriate individuals.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
