<p>We are in search of a Billing Specialist to become an integral part of our team. This role entails maintaining precise and up-to-date financial records with a focus on billing operations. The position is situated in Indianapolis, Indiana, where you will be using unique accounting software systems, and handling customer queries and issues efficiently.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle the billing for complex customers, ensuring accuracy and efficiency at all times</p><p>• Facilitate the processing of customer credit applications, ensuring accuracy and efficiency at all times</p><p>• Oversee and manage customer credit records, maintaining their accuracy consistently</p><p>• Handle and resolve customer inquiries, providing timely and suitable solutions</p><p>• Monitor and manage customer accounts, taking necessary actions when required</p><p>• Utilize accounting software systems for various accounting functions</p><p>• Efficiently handle and respond to inbound calls from customers</p><p>• Use computerized billing systems to ensure efficient and error-free billing procedures</p><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Fishers, Indiana. This is a Contract-to-permanent position, offering an excellent opportunity for growth and development within a high-volume work environment. The ideal candidate will have strong expertise in managing accounts payable functions and processing a significant volume of invoices efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process a high volume of invoices, ensuring accuracy and adherence to company policies.</p><p>• Manage check processing and other payment types, including ACH transactions.</p><p>• Accurately code accounts and verify invoice data before posting to the general ledger.</p><p>• Utilize ERP and other accounting software systems to execute daily tasks efficiently.</p><p>• Reconcile vendor statements and resolve any discrepancies in a timely manner.</p><p>• Collaborate with internal teams to ensure proper documentation and approvals for payments.</p><p>• Monitor and address any issues related to payment processing or vendor accounts.</p><p>• Maintain organized records of all accounts payable transactions for audit purposes.</p><p>• Assist in streamlining accounts payable processes to improve efficiency and accuracy.</p>
We are looking for an experienced and detail-oriented Collections Specialist to join our team in Fishers, Indiana. This Contract to permanent position requires a candidate who thrives in a fast-paced environment and is committed to meeting deadlines while adhering to established procedures. The role offers flexibility in hours and the potential for hybrid work after demonstrating strong performance during the initial onsite phase.<br><br>Responsibilities:<br>• Manage accounts receivable processes, ensuring accurate and timely collections.<br>• Utilize accounting software systems, SAP, and CRM tools to track and manage collections.<br>• Handle inbound calls and inquiries related to billing and claims administration.<br>• Coordinate commercial collections, maintaining professionalism and efficiency.<br>• Administer claims and resolve disputes to ensure smooth payment processing.<br>• Execute billing functions with precision and attention to detail.<br>• Follow established collection processes to recover outstanding payments.<br>• Collaborate with team members and management to meet departmental goals.<br>• Maintain accurate records and documentation of all collection activities.<br>• Provide excellent customer service while addressing payment-related issues.
<p>We are looking for a skilled Payroll Specialist to join our client's team in Indianapolis, Indiana. In this role, you will play a critical part in managing payroll operations across multiple locations, ensuring accuracy and compliance with all relevant regulations. This is an excellent opportunity to contribute to a dynamic organization within the automotive industry while enhancing your attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Process bi-weekly payroll for multiple locations, ensuring accuracy and compliance with multi-state regulations.</p><p>• Maintain strong working relationships with internal departments, location leaders, and employees to address payroll-related inquiries.</p><p>• Administer payroll garnishments and other withholdings, ensuring proper documentation and compliance.</p><p>• Update and maintain employee records, verifying the accuracy of data entered into payroll systems.</p><p>• Monitor and ensure compliance with payroll laws, tax regulations, and company policies.</p><p>• Identify areas for improvement within payroll processes and implement solutions to enhance efficiency.</p><p>• Provide support for payroll audits, preparing necessary documentation and reports as required.</p><p>• Collaborate with teams to understand and communicate company policies and procedures effectively.</p><p>• Utilize advanced Microsoft Excel functions, including VLookUp and Pivot Tables, to manage payroll data efficiently.</p><p>• Serve as an advocate for employees while balancing the objectives of the organization.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Indianapolis, Indiana. This long-term contract position involves managing invoice processing and ensuring accuracy in financial transactions while contributing to various projects as needed. If you excel in problem-solving and thrive in a focused environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process invoices efficiently and accurately to maintain seamless financial operations.<br>• Utilize ImageNow workflow software to manage and organize accounts payable tasks.<br>• Work within Epicor ERP to ensure proper documentation and data entry.<br>• Collaborate on additional projects and assignments as required by the team.<br>• Leverage Microsoft Office tools, including Excel, Outlook, Word, and Teams, for day-to-day tasks.<br>• Identify and resolve discrepancies in financial records with a proactive approach.<br>• Maintain a high level of attention to detail to ensure compliance and accuracy.<br>• Adapt quickly to new processes and systems to support team productivity.<br>• Ensure timely and accurate reporting of accounts payable activities.
<p>We are seeking a detail-oriented and experienced <strong>Medical AR Specialist</strong> to join our team in a fast-paced private practice. The ideal candidate will be responsible for managing the accounts receivable process, ensuring timely and accurate billing, claim submission, and follow-up on outstanding balances.</p><p><br></p><p>Flexible hours offered!</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm OR You will have the option to work 4 days, 10-hour shifts if preferred! </p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Review and process insurance claims using appropriate coding and billing guidelines.</li><li>Monitor and follow up on unpaid claims and patient balances.</li><li>Resolve denials and discrepancies by working with payers and patients.</li><li>Post payments and adjustments accurately to patient accounts.</li><li>Communicate with insurance companies to verify coverage and resolve billing issues.</li><li>Maintain compliance with HIPAA and other regulatory requirements.</li><li>Collaborate with front office and clinical staff to ensure accurate patient information and billing documentation.</li></ul>
We are looking for a skilled Accounts Payable Specialist to join our team on a contract basis in Frankfort, Indiana. This role is vital to maintaining smooth financial operations by ensuring timely and accurate processing of invoices, payments, and vendor communications. The ideal candidate will have a detail-oriented mindset, strong organizational abilities, and a commitment to efficiency.<br><br>Responsibilities:<br>• Process invoices and payment requests in compliance with company policies and procedures.<br>• Match purchase orders and receipts to invoices, investigating and resolving any discrepancies.<br>• Prepare and execute payments using methods such as checks, ACH, or wire transfers.<br>• Maintain accurate and up-to-date vendor records while addressing inquiries regarding payment status.<br>• Reconcile accounts payable transactions and assist with month-end financial close.<br>• Provide documentation and support for internal audits when required.<br>• Monitor aging reports and follow up on outstanding items to ensure timely resolution.
<p>We are looking for a dedicated Brokerage Manager to lead and oversee our client's customs brokerage operations in Plainfield, Indiana. In this role, you will ensure compliance with U.S. Customs and Border Protection regulations while driving efficiency in the delivery of goods to customers. This position requires a strong leader who can manage daily operations, maintain compliance standards, and foster a high-performing team.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and ensure the accurate and timely submission of customs entries and the efficient dispatch of cargo to customers.</p><p>• Monitor and enhance billing accuracy while ensuring compliance with established procedures.</p><p>• Oversee operational systems, such as Cargowise, and implement process improvements to meet compliance and customer requirements.</p><p>• Collaborate closely with the Operations department to align workflows and communication.</p><p>• Prepare and deliver regular status reports to customers, providing updates on shipment progress.</p><p>• Conduct audits of team entries and billing processes to ensure accuracy and identify training needs.</p><p>• Train and advise the team on Customs Brokerage Regulations, ensuring adherence to compliance standards.</p><p>• Evaluate team performance, audit shipment records, and implement corrective actions for problem files.</p><p>• Develop and execute work instructions to maintain an efficient file flow, including release, billing, and auditing.</p><p>• Identify and address staff training needs, creating objectives and conducting regular team meetings to communicate goals.</p>
We are looking for a meticulous Accounting Clerk to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in supporting the accounting department by performing a variety of administrative and financial tasks. This role requires accuracy, attention to detail, and strong organizational skills to ensure smooth operations within the office.<br><br>Responsibilities:<br>• Process invoices, manage accounts payable, and handle customer billing tasks with precision.<br>• Collect and organize vendor and customer documentation, including W-9 forms, insurance certificates, and sales tax exemptions.<br>• Assist in preparing monthly board meeting packets and ensure timely distribution.<br>• Maintain and organize Board Minutes and Packets in binders by month for easy reference.<br>• Create well-formatted presentation slides by adjusting layouts and checking for grammar and punctuation errors.<br>• Provide administrative support to the General Manager as needed.<br>• Greet visitors with a courteous and friendly demeanor while managing incoming mail and shipments.<br>• Oversee office supplies inventory and ensure timely replenishment.<br>• File accounting and financial documents systematically for efficient record-keeping.<br>• Coordinate the handling of elevator and boiler permits and other regulatory tasks.
<p>We are looking for a meticulous Accounts Receivable Clerk to join our client's team in Indianapolis, Indiana. This role plays a vital part in managing the company’s financial transactions, ensuring accuracy, and maintaining positive relationships with clients and team members. The ideal candidate will have a proactive approach to problem-solving and a strong commitment to organizational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and reconcile high volumes of accounts receivable transactions with precision and efficiency.</p><p>• Prepare and distribute invoices, account statements, and payment reminders to clients.</p><p>• Investigate and resolve discrepancies in payments, billing issues, and outstanding account balances.</p><p>• Track and monitor customer accounts to ensure timely receipt and proper application of payments.</p><p>• Collaborate with project managers and operations teams to address billing concerns related to construction projects.</p><p>• Keep detailed and organized records of all accounts receivable activity.</p><p>• Compile and present aging reports to management, providing insights into overdue accounts.</p><p>• Assist with month-end closing activities by reconciling accounts and preparing necessary reports.</p><p>• Ensure all transactions comply with company policies, contracts, and accounting standards.</p>
<p>We are looking for a skilled Accounts Payable Clerk to join our client's team in Indianapolis, Indiana. This role is essential to ensuring the accuracy and efficiency of our financial operations. The ideal candidate will thrive in a collaborative environment and possess strong organizational skills to manage vendor compliance, invoice processing, and account reconciliations.</p><p><br></p><p>Responsibilities:</p><p>• Process and enter accounts payable invoices with precision and attention to detail.</p><p>• Ensure compliance with subcontractor and vendor requirements, including verifying documentation.</p><p>• Manage timely subcontractor payments and vendor communications to address inquiries.</p><p>• Investigate and resolve discrepancies by reconciling vendor accounts and monthly statements.</p><p>• Oversee company credit card transactions and maintain accurate records.</p><p>• Prepare and mail vendor payments promptly.</p><p>• Collaborate with the team on account reconciliations and other assigned duties.</p><p>• Support the finance department with additional administrative tasks as needed.</p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our client's team in Carmel, Indiana. In this role, you will play a vital part in managing financial transactions, ensuring accuracy, and supporting various accounting tasks. This position requires strong organizational skills and the ability to work independently while contributing to the success of our printing and publishing operations.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate records by processing invoices, coding transactions, and managing accounts payable entries.</p><p>• Prepare journal entries and ensure proper documentation for financial reporting.</p><p>• Generate lead schedules to support reconciliation and auditing processes.</p><p>• Produce ad-hoc reports related to inventory and financial data analysis.</p><p>• Conduct regular check runs and ensure timely payment to vendors.</p><p>• Collaborate with other departments to resolve discrepancies and improve invoice processing workflows.</p><p>• Monitor accounts payable aging reports and address overdue payments.</p><p>• Assist with month-end and year-end closing procedures to ensure financial accuracy.</p><p>• Uphold compliance with company policies and industry standards in all financial transactions.</p>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 7 AM - 4 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 9 AM - 6 PM *</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
<p>We are looking for an organized and personable Receptionist to join our team in Carmel, Indiana. In this Contract to permanent role, you will play a vital part in ensuring smooth front desk operations while providing exceptional service to guests and team members. This position is ideal for someone who enjoys multitasking and has strong communication skills. This position is on-site and is 8am-4pm Monday-Friday.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors with a detail-oriented and friendly demeanor.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Organize and manage filing systems for easy access and retrieval.</p><p>• Prepare and stuff envelopes for outgoing correspondence.</p><p>• Sort, distribute, and handle incoming mail efficiently.</p><p>• Operate a multi-line switchboard to manage incoming calls with a high level of care.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required! </strong></p><p><br></p><p><strong>Shift: Tuesday - Friday 3:00pm - 2:00am EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a personable and organized Receptionist to join our team in Fishers, Indiana. This is a long-term contract position, offering an excellent opportunity for someone who thrives in a detail-oriented and welcoming environment. The ideal candidate will bring a positive attitude and a commitment to providing excellent service to clients and staff.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate staff or location.</p><p>• Answer and manage calls on a multi-line phone system, providing accurate information and transferring calls as needed.</p><p>• Maintain and restock office supplies, ensuring seamless day-to-day operations.</p><p>• Place orders for office supplies and coordinate delivery schedules.</p><p>• Perform general office tasks such as filing, data entry, and organizing documents.</p><p>• Support staff with administrative needs, helping maintain a productive work environment.</p><p>• Ensure the reception area remains clean, organized, and presentable at all times.</p><p>• Handle inbound calls, addressing inquiries with efficiency and professionalism.</p><p>• Collaborate with team members to maintain smooth communication and workflow processes.</p>
<p>We are looking for a dedicated Member Services Representative to join our team in Carmel, Indiana. This is a Contract to permanent position that offers an excellent opportunity to contribute to a fast-paced environment within the insurance industry. The ideal candidate will be meticulous, efficient, and able to handle interruptions while maintaining high standards of accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Process and input data quickly and accurately to meet organizational standards.</p><p>• Address and resolve member inquiries in a thorough and timely manner.</p><p>• Manage multiple tasks simultaneously in a fast-paced setting.</p><p>• Maintain organized and up-to-date filing systems for member documentation.</p><p>• Communicate effectively with team members and other departments via email and phone.</p><p>• Perform routine administrative tasks, including copying and document handling.</p><p>• Utilize Microsoft Word and Microsoft Excel to create and manage documents and reports.</p><p>• Ensure all member information is handled with confidentiality and care</p>
<p>We are looking for a dedicated Customer Success Agent to join our team in Greenwood, Indiana. This long-term contract role is crucial to ensuring long-term customer satisfaction and success by delivering outstanding service and personalized experiences. The ideal candidate will excel in a fast-paced environment, consistently meeting high performance standards while advocating for customer needs. This position is an on-site role with one of our clients located in Greenwood, Indiana. Monday-Friday 8AM-5PM, on-site parking provided. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a proactive customer success advocate, addressing inquiries and concerns with urgency and professionalism.</p><p>• Make at least 85 customer calls daily to meet performance targets and enhance customer engagement.</p><p>• Personalize customer interactions to minimize effort and ensure a seamless experience.</p><p>• Analyze and resolve customer issues independently, offering timely and effective solutions.</p><p>• Troubleshoot technical challenges using self-help tools and resources.</p><p>• Maintain strong knowledge of company products and services to provide accurate and helpful guidance.</p><p>• Collaborate with cross-functional teams to achieve one-call resolutions for customer inquiries.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel for efficient communication and data management.</p><p>• Deliver elite experiences to customers by consistently exceeding expectations.</p>
