We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.<br><br>Responsibilities:<br>• Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.<br>• Utilize accounting software systems and CRM tools to track and update account statuses.<br>• Handle inbound calls related to billing inquiries and payment resolutions.<br>• Facilitate claim administration and resolve disputes effectively.<br>• Process and reconcile accounts receivable transactions with attention to detail.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Generate reports and analyze data to identify trends and improve collection strategies.<br>• Adapt to flexible work hours while maintaining productivity and meeting deadlines.<br>• Demonstrate proficiency in SAP and other relevant systems to support operational needs.<br>• Provide exceptional customer service while addressing account-related concerns.