We are looking for an experienced Paralegal to join our team in Grand Rapids, Michigan. The ideal candidate will provide essential support for litigation cases, focusing on personal injury and no-fault matters. This role requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Assist attorneys with drafting and reviewing legal documents related to litigation cases.<br>• Conduct thorough research and gather evidence to support trial preparation and case strategy.<br>• Manage discovery processes, including organizing and analyzing documents.<br>• Handle case management tasks using specialized software.<br>• Facilitate communication with clients, witnesses, and other parties involved in legal proceedings.<br>• Prepare trial materials, such as exhibits and witness lists.<br>• Monitor deadlines and ensure compliance with court requirements.<br>• Support attorneys in resolving no-fault and personal injury claims.<br>• Maintain accurate and up-to-date case files.<br>• Collaborate with team members to streamline workflows and ensure efficiency.
We are looking for an experienced Accounts Payable Supervisor/Manager to join our team in Grand Rapids, Michigan. In this role, you will oversee the accounts payable operations, ensuring accuracy, compliance, and efficiency in financial processes. This position is ideal for someone with strong attention to detail, leadership skills, and a passion for optimizing workflows.<br><br>Responsibilities:<br>• Supervise daily operations of the accounts payable department to ensure smooth and efficient processing.<br>• Manage vendor invoice processing, employee expense reports, and payment runs with accuracy and timeliness.<br>• Maintain and enhance internal controls to ensure compliance with company policies and regulatory standards.<br>• Address and resolve invoice discrepancies and vendor inquiries with careful attention and in a timely manner.<br>• Oversee vendor setup and maintenance, including W-9 collection and 1099 reporting.<br>• Support month-end and year-end financial close activities, including reconciliations and accruals.<br>• Collaborate with other departments, such as Purchasing and Operations, to streamline processes and resolve issues.<br>• Identify and implement opportunities for process improvements and automation to enhance efficiency.<br>• Prepare and deliver accounts payable metrics and reports to management for informed decision-making.<br>• Assist with both internal and external audits, ensuring accurate documentation and compliance.
We are looking for a skilled Accounts Payable/Receivable (AP/AR) Clerk to join our team in Kentwood, Michigan. In this role, you will take ownership of financial recordkeeping and ensure the accuracy of transactions related to accounts payable and receivable. The ideal candidate will have a detail-oriented approach and a minimum of three years of experience in bookkeeping and financial operations.<br><br>Responsibilities:<br>• Manage and maintain accurate records for accounts payable and receivable processes.<br>• Oversee full-charge bookkeeping tasks, ensuring compliance with financial standards.<br>• Handle cash transactions and deposits with precision and security.<br>• Post payments and reconcile account balances to maintain up-to-date financial records.<br>• Prepare and review financial reports for accuracy and completeness.<br>• Investigate and resolve discrepancies in account records or transactions.<br>• Collaborate with other departments to ensure smooth financial operations.<br>• Maintain organized documentation of all financial activities.<br>• Assist in audits by providing necessary records and supporting documentation.
<p>We are looking for a motivated and detail-oriented Accountant to join our team in Norton Shores, Michigan. This role requires an individual who is skilled in financial operations with ability to manage a variety of accounting tasks with precision and efficiency. If you thrive in a dynamic environment and enjoy working independently while contributing to team goals, we encourage you to apply. For immediate inquiries, please call Katie Ruger today at 616-600-8734!</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare, examine, and maintain accurate financial records, reports, and statements.</li><li>Manage general ledger entries and ensure reconciliation of accounts.</li><li>Process receivable transactions and monitor for discrepancies.</li><li>Perform month-end and year-end closing procedures in accordance with established timelines.</li><li>Assist in preparing budgets, forecasts, and variance analysis reports.</li><li>Support internal and external audits by providing requested financial information and documentation.</li><li>Ensure compliance with all relevant accounting standards, company policies, and regulatory requirements.</li><li>Analyze financial data to identify trends, errors, or potential improvements.</li><li>Maintain documentation for all financial transactions and ensure proper filing for audit trails.</li><li>Collaborate with other departments to resolve accounting issues and support company initiatives.</li><li>Assist with payroll processing and related journal entries as necessary.</li><li>Continuously recommend and support improvements to accounting procedures and systems.</li></ul><p><br></p>
We are looking for a dedicated Patient Care Coordinator to join our team in Grand Rapids, Michigan. In this contract position, you will play a vital role in connecting residents of Permanent Supportive Housing to essential health services, benefits, and harm reduction resources. This opportunity allows you to collaborate with interdisciplinary teams to improve health outcomes and promote stable housing for individuals in need.<br><br>Responsibilities:<br>• Serve as the primary point of contact for residents, ensuring access to Medicaid benefits, primary care services, and behavioral health resources.<br>• Conduct health screenings and assessments to develop personalized care plans tailored to individual needs.<br>• Organize and lead harm reduction workshops covering topics such as overdose prevention, stress management, and safer use strategies.<br>• Provide guidance on chronic disease management and educate residents on using digital tools like telehealth portals.<br>• Collaborate with residents to establish health and wellness goals that align with their overall service plans.<br>• Partner with local hospitals, clinics, and crisis teams to ensure timely and coordinated care.<br>• Facilitate documentation collection for benefit applications, including Medicaid and disability services.<br>• Respond to health-related crises using trauma-informed practices and coordinate emergency support when needed.<br>• Track and report metrics to support program evaluation and continuous improvement.<br>• Participate in weekly team meetings to discuss case reviews and interdisciplinary planning.
<p>We are looking for a skilled Sr Food Buyer to oversee vendor management and sourcing strategies in Grand Rapids, Michigan. This role requires expertise in global and domestic product sourcing, vendor negotiations, and category development to drive profitability and organizational growth. The ideal candidate will collaborate with cross-functional teams to optimize the value chain and ensure alignment with strategic objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement sourcing strategies that include vendor identification, evaluation, onboarding, compliance management, and ongoing relationship maintenance.</p><p>• Conduct complex negotiations with diverse suppliers to secure favorable terms, trade support, and cost-effective solutions.</p><p>• Collaborate with internal teams, including Purchasing and Leadership, to execute category reviews and optimize sales and profitability.</p><p>• Analyze vendor performance and market trends to recommend adjustments that align with organizational objectives.</p><p>• Drive promotional activities, brand development, and product distribution with vendor investment and support commitments.</p><p>• Partner with cross-functional teams such as Sales, Marketing, Logistics, and Warehouse to ensure seamless operations and strategic alignment.</p><p>• Provide detailed seasonal reporting on sell-through rates and recommend strategies for inventory adjustments.</p><p>• Manage vendor relationships effectively to support cost optimization, value chain improvements, and markdown initiatives.</p><p>• Monitor market dynamics and adjust sourcing strategies to maintain competitive advantage.</p><p>• Ensure compliance with organizational standards and regulatory requirements during all vendor-related activities.</p>
<p>Our client is a prominent organization within the manufacturing industry, specializing in advanced mobility, propulsion, and drive train technology. Known for engineering excellence, they provide highly reliable and efficient systems designed to perform in demanding environments. With a workforce of more than 500 across multiple sites in Michigan, Ohio, and Indiana, the company has established a reputation for supporting its community and continuing to innovate within the industry. This leadership role is pivotal in optimizing financial performance and supporting strategic business decisions. Acting as a crucial partner to senior management, the FP&A Manager will deliver key financial insights, forecasts, and analytics for operational efficiency and sustainable growth. The role oversees budgeting, forecasting, and financial reporting functions across the organization.</p><p><br></p><p><strong>For immediate inquiries please contact Katie Ruger on LinkedIn or call 616-600-8734!</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and coordinate annual budgeting, quarterly forecasting, and long-term planning processes.</li><li>Deliver comprehensive financial analysis, variance reports, and performance metrics to support business and program leaders.</li><li>Collaborate with operations, contracts, and program teams to ensure accurate financial tracking and adherence to relevant regulations.</li><li>Develop and maintain advanced financial models for pricing strategies and cost analysis.</li><li>Prepare and present financial outcomes, trends, and strategic recommendations to executive leadership.</li><li>Support internal and external audits to ensure compliance with applicable accounting standards and policies.</li><li>Drive process improvements to enhance efficiency and accuracy in financial planning and reporting.</li><li>Work with cross-functional teams to ensure that financial reporting aligns with business execution and contractual requirements.</li><li>Submit periodic forecasts and financial updates to the corporate headquarters.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Office Administrator to join our team in Caledonia, Michigan. The ideal candidate will excel in managing financial operations, including accounts payable and receivable, while ensuring seamless administrative support. This role offers the opportunity to work in a dynamic environment where precision and efficiency are highly valued.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions accurately and in a timely manner.<br>• Utilize QuickBooks to manage financial records and ensure proper documentation.<br>• Perform detailed data entry tasks to maintain organized and up-to-date records.<br>• Handle invoice processing to support smooth financial operations.<br>• Coordinate administrative tasks and ensure office operations run efficiently.<br>• Collaborate with team members to support project management activities.<br>• Prepare financial reports and summaries as needed.<br>• Monitor and reconcile account discrepancies to maintain accuracy.<br>• Maintain confidentiality and security of financial data.<br>• Provide general office support, including scheduling and correspondence.
We are looking for an organized and detail-oriented Bookkeeper to join our team in Battle Creek, Michigan. In this role, you will manage financial records, oversee accounts, and ensure the accuracy of transactions. The ideal candidate will possess strong bookkeeping skills and a solid understanding of accounting practices.<br><br>Responsibilities:<br>• Maintain accurate financial records by updating ledgers and tracking transactions.<br>• Manage accounts payable and accounts receivable processes efficiently.<br>• Perform bank reconciliations to ensure consistency in financial records.<br>• Use QuickBooks software to track and report financial data.<br>• Prepare and process payroll in compliance with company policies.<br>• Generate financial reports to support decision-making and budgeting.<br>• Monitor and resolve discrepancies within financial statements or accounts.<br>• Assist with tax preparation and filing as needed.<br>• Collaborate with other departments to ensure seamless financial operations.
<p>We are seeking a <strong>detail-oriented Bookkeeper</strong> to support a growing finance team. This role is ideal for someone who enjoys managing day-to-day accounting tasks, maintaining accurate records, and ensuring smooth financial operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain and reconcile general ledger accounts</li><li>Record financial transactions accurately, including invoices, receipts, and payments</li><li>Reconcile bank and credit card statements</li><li>Prepare and review financial reports and statements</li><li>Assist with month-end and year-end close activities</li><li>Support accounts payable and accounts receivable as needed</li><li>Ensure compliance with company policies and accounting standards</li></ul><p><br></p>
We are looking for a detail-oriented Financial Advisor Assistant to join our team in Fremont, Michigan. In this role, you will provide essential support to financial advisors, ensuring seamless client interactions and efficient handling of financial planning tasks. This position offers the opportunity to contribute to a dynamic environment while honing your expertise in financial services.<br><br>Responsibilities:<br>• Assist financial advisors with client meetings by preparing relevant documents and reports.<br>• Manage client communication, both remotely and in-person, to address inquiries and resolve issues.<br>• Support the development and implementation of personalized financial plans.<br>• Conduct research and analysis to provide insights for improved financial strategies.<br>• Handle administrative tasks, including maintaining accurate client records and scheduling.<br>• Collaborate with the team to streamline processes and enhance service delivery.<br>• Utilize financial software and tools to manage data and generate reports.<br>• Participate in sales activities by identifying opportunities and assisting with client acquisition.<br>• Deliver exceptional customer service to ensure client satisfaction and retention.<br>• Stay updated on industry trends and regulations to ensure compliance and provide informed support.
<p>Our company is seeking a detail-oriented and proactive <strong>Bilingual HR Assistant </strong>with direct experience supporting benefits administration. You will play a key role within our human resources team by delivering exceptional support to employees and managers, answering HR-related questions and ensuring accurate and compliant administration of employee benefits.</p><p>Key Responsibilities:</p><ul><li>Act as the first point of contact for HR inquiries, providing bilingual assistance (English and another language) to employees and management.</li><li>Support the onboarding and offboarding process, including completion and processing of required HR documents.</li><li>Administer employee benefits programs, including enrollment, changes, and terminations, ensuring all transactions comply with company policies and regulations.</li><li>Work with external benefits vendors to resolve employee claims and issues.</li><li>Maintain confidential and accurate employee records in HRIS and benefits platforms.</li><li>Assist in the coordination of open enrollment and benefits-related communications.</li><li>Generate standard and ad hoc HR and benefits reports as requested.</li><li>Provide support for payroll processes, time-off requests, and leaves of absence.</li><li>Assist with other HR duties as assigned, supporting employee relations, compliance, and training initiatives.</li></ul><p><br></p>
We are looking for a skilled Controller to join our team in Galesburg, Michigan. This role requires a highly organized and detail-oriented individual to oversee financial operations and ensure compliance with accounting standards. You will play a key role in maintaining accurate financial records, supporting executive leadership, and contributing to the success of our manufacturing operations.<br><br>Responsibilities:<br>• Oversee and manage all financial reporting processes, ensuring compliance with GAAP standards.<br>• Utilize a major ERP system to organize, analyze, and report critical financial data.<br>• Lead efforts in document control and scanning to maintain accurate and accessible records.<br>• Compile and review documentation to support financial audits and operational decision-making.<br>• Provide strategic financial guidance to executive leadership to drive business growth.<br>• Monitor and analyze manufacturing costs to improve efficiency and profitability.<br>• Ensure timely preparation and submission of financial reports and statements.<br>• Collaborate with cross-functional teams to streamline financial workflows.<br>• Identify and implement process improvements within document management and reporting systems.
We are looking for an experienced Director of Properties to oversee property accounting operations and ensure effective management of a diverse portfolio in Kalamazoo, Michigan. The ideal candidate will excel in capital planning, compliance monitoring, budget oversight, and procurement, driving operational efficiency and maintaining high standards in property preservation. This role requires strong analytical skills and a proactive approach to portfolio management.<br><br>Responsibilities:<br>• Manage and oversee the financial operations of a property portfolio, ensuring accuracy in accounting and reporting.<br>• Develop and implement capital planning strategies to optimize property value and performance.<br>• Monitor compliance with industry regulations and organizational standards across all properties.<br>• Prepare and manage budgets for residential and commercial properties, ensuring fiscal discipline.<br>• Coordinate procurement processes to secure cost-effective solutions for property needs.<br>• Conduct regular assessments to ensure properties meet preservation and maintenance standards.<br>• Analyze and report on portfolio performance to identify opportunities for improvement.<br>• Collaborate with stakeholders to align property management strategies with organizational goals.<br>• Supervise property-related projects to ensure timely delivery within budget.<br>• Provide leadership and guidance to property management teams, fostering a culture of excellence.
<p>We are seeking a <strong>detail-oriented Accounts Receivable Specialist</strong> to join a growing finance team. This role is ideal for someone who enjoys managing customer accounts, processing payments, and helping maintain accurate financial records.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and send customer invoices in a timely manner</li><li>Monitor accounts receivable aging and follow up on overdue balances</li><li>Reconcile customer accounts and resolve discrepancies</li><li>Maintain accurate AR records in the accounting system</li><li>Collaborate with internal teams to support cash application and reporting</li><li>Assist with month-end close and financial reporting activities</li></ul><p><br></p>
We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
We are looking for a skilled Financial Analyst to join our team in Zeeland, Michigan. In this role, you will play a pivotal part in analyzing financial data, preparing cost estimates, and providing insights to guide strategic decision-making. This position offers an excellent opportunity to leverage your expertise in financial modeling and forecasting within a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Develop cost estimates and quotes for new programs, ensuring accuracy and alignment with financial goals.<br>• Conduct in-depth analysis to understand complex cost structures and provide actionable insights.<br>• Perform ad-hoc financial analyses and reports to support business needs.<br>• Evaluate variances against forecasts and deliver detailed analysis to stakeholders.<br>• Research cost trends to recommend rates and costs for upcoming forecasts.<br>• Lead initiatives aimed at improving financial processes and efficiency.<br>• Maintain and update financial files and databases, ensuring data integrity.<br>• Contribute to strategic initiatives by providing financial input and recommendations.<br>• Oversee budgeting and forecasting activities, including volume projections using industry tools.<br>• Provide backup support for accounting functions as needed.
We are looking for an experienced Accounting Manager to join our team in Portage, Michigan. This is a contract position with the potential for a long-term opportunity, offering a hands-on role in overseeing financial operations and ensuring smooth day-to-day accounting processes. The ideal candidate will be independent, detail-oriented, and capable of providing accurate financial insights to leadership while maintaining integrity and sound judgment.<br><br>Responsibilities:<br>• Manage daily bookkeeping activities, ensuring accuracy and timeliness.<br>• Process payroll for a team of under 40 employees, with a focus on exempt staff.<br>• Oversee accounts payable operations, including the weekly processing and distribution of approximately 100 checks.<br>• Maintain and monitor cash flow to ensure financial stability and address forecasting needs.<br>• Prepare financial reports and provide regular updates to leadership on the company’s financial status.<br>• Utilize QuickBooks Online to manage general ledger entries and reconciliations.<br>• Conduct month-end close procedures and ensure all accounts are reconciled.<br>• Handle banking activities, including bank reconciliations and cash deposits.<br>• Manage revenue streams, including payments through cash, credit cards, checks, and Stripe.<br>• Collaborate with leadership to develop financial forecasts and strategies.
We are looking for a dedicated and personable Customer Service Representative to join our team in Grand Rapids, Michigan. This position involves engaging with customers to provide exceptional support and foster strong relationships within the dynamic machinery manufacturing industry. As a long-term contract role, it offers a unique opportunity to contribute to a fast-paced environment while enhancing your attention to detail.<br><br>Responsibilities:<br>• Handle incoming and outgoing business correspondence with accuracy and a focus on detail.<br>• Deliver prompt and friendly customer service to address inquiries and resolve issues efficiently.<br>• Actively support business development efforts through cross-selling and referring customers.<br>• Conduct thorough research to address complex customer concerns and ensure satisfaction.<br>• Collaborate with internal teams and external clients to maintain effective communication and relationships.<br>• Utilize Customer Relationship Management (CRM) systems to track and manage customer interactions.<br>• Apply problem-solving and analytical skills to identify solutions and improve service processes.<br>• Navigate multiple computer systems and applications to perform daily tasks effectively.<br>• Contribute to a positive and detail-oriented work environment that supports team goals.
<p>We are seeking a <strong>detail-oriented and motivated Staff Accountant</strong> to join a growing finance team. This role is ideal for someone who enjoys hands-on accounting responsibilities, financial reporting, and supporting month-end close activities in a collaborative environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and post journal entries and maintain general ledger accuracy</li><li>Perform account reconciliations and resolve discrepancies</li><li>Assist with month-end and year-end close processes</li><li>Support preparation of financial statements and internal reports</li><li>Analyze variances and assist with budgeting support as needed</li><li>Collaborate with AP, AR, and other departments to ensure accurate financial data</li><li>Assist with audit preparation and compliance with GAAP</li></ul><p><br></p>
<p>We are looking for candidates to fill a short-term, part-time, project with one of our clients!</p><p><br></p><p><strong>Description:</strong></p><p>Merchandise Sales Associates assist guests with merchandise purchases by providing product information, highlighting promotions, and delivering excellent customer service in a fast-paced, high-volume theatrical event environment. This is a customer-facing role requiring strong communication skills, a friendly and approachable demeanor, and the ability to quickly learn retail procedures.</p><p><br></p><p><strong>Key Requirements:</strong></p><ul><li>Provide outstanding customer service and promote available merchandise and special offers</li><li>Comfortable working in a high-traffic, fast-paced event setting</li><li>Ability to learn retail systems and procedures quickly</li><li>Must be able to stand for extended periods and lift boxes weighing up to 40 lbs</li></ul><p><strong>Scheduling & Availability:</strong></p><ul><li>Must be available to work at least two shifts per week, including one weekend day</li><li>Most shifts will be in the evening, with some in the afternoon.</li><li>Mandatory orientation and training on <strong>April 7, 2026, from 5:30 PM to 8:30 PM</strong></li><li><strong>Hours are not guaranteed; schedules will be provided following orientation</strong></li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Kalamazoo, Michigan. In this role, you will deliver exceptional service to members by addressing their financial inquiries and concerns with attention to detail and care. This is a long-term contract position offering the opportunity to build relationships and contribute to the growth of our membership base. Monday-Friday 100% onsite.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls efficiently and provide prompt responses to member inquiries.</p><p>• Assist members with opening new accounts and performing account maintenance.</p><p>• Educate members on financial products and services tailored to meet their needs.</p><p>• Build rapport with members to foster trust and loyalty.</p><p>• Achieve individual and team sales goals by identifying cross-sell opportunities.</p><p>• Provide guidance on self-service tools, including online banking and bill pay.</p><p>• Refer loan opportunities and answer general loan-related questions.</p><p>• Offer support to the collections department for member-related calls.</p><p>• Maintain knowledge of internal systems and navigate various software programs effectively.</p><p>• Ensure a positive and attentive demeanor in all member interactions.</p>
We are looking for a detail-oriented Administrative and Credentialing Assistant to join our team in Grand Rapids, Michigan. This long-term contract position requires a proactive individual with attention to detail to handle credentialing processes, manage documentation, and ensure compliance with industry standards. The ideal candidate will thrive in a structured environment and bring strong analytical and communication skills to support organizational goals effectively.<br><br>Responsibilities:<br>• Review and process payor submissions to ensure accuracy and compliance.<br>• Coordinate the credentialing of physicians by verifying their qualifications and certifications against relevant databases.<br>• Maintain detailed records and documentation for membership and credentialing activities.<br>• Facilitate the signing of necessary documents to support new member onboarding.<br>• Adhere to established processes and draw analytical conclusions based on procedural guidelines.<br>• Conduct recredentialing tasks, ensuring all required certifications and program completions are verified.<br>• Cross-check information using various databanks, including the American Medical Association database.<br>• Collaborate with team members to uphold quality standards in documentation and credentialing processes.<br>• Communicate effectively in written and verbal forms to address credentialing inquiries and resolve issues.<br>• Support physician and provider credentialing with a focus on accuracy and thoroughness.
<p><strong>Customer Service Representative – On-Site </strong></p><p>Are you ready to move beyond answering phones and take an active role in powering industry innovation? With our client, you’ll join a fast-growing global company and directly support world-class customers—guiding them through custom-engineered solutions that matter.</p><p>As a Customer Service Representative, you’ll be the key conduit between our clients and our talented teams, ensuring precision service, clear communication, and industry-leading support at every stage. If you’re detail-driven, self-motivated, and thrive in a high-growth environment, we want to hear from you.</p><p><strong>Position Overview</strong> Reporting to the Customer Service Manager, this on-site role is central to our customer experience and internal communications. You’ll directly impact customer satisfaction and operational excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as both the first point of contact and primary solution-provider for customer inquiries, including order status, shipping updates, and expediting requests.</li><li>Respond to RFQs by coordinating with production to confirm pricing and lead times; prepare and deliver formal quotes per company procedures.</li><li>Accurately process new customer accounts, incoming orders, order changes, and acknowledgments; maintain updated customer database records.</li><li>Document all interactions, inquiries, and transactions with attention to accuracy and compliance.</li><li>Proactively communicate with customers and internal stakeholders to provide timely updates on lead times, delivery, and order progress.</li><li>Problem-solve issues by collaborating cross-functionally with production, sales, and finance teams; oversee RMA and credit dispute processes.</li><li>Organize digital files and generate reports using Microsoft 365, QuickBooks, and other business systems.</li><li>Continuously support process improvement and assist with additional duties as assigned.</li></ul><p><strong>Schedules Available:</strong></p><ul><li>8:00 AM – 5:00 PM EST</li><li>10:00 AM – 7:00 PM EST</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our team in Kalamazoo, Michigan. In this contract position, you will play a key role in ensuring smooth daily operations by managing front desk activities and providing exceptional customer service. This opportunity is ideal for individuals who thrive in fast-paced environments and demonstrate excellent organizational and communication skills. This is an on-site, short-term, part time role, Monday--Friday for 1-3 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring an excellent first impression.</p><p>• Manage incoming calls using a multi-line phone system and redirect them appropriately.</p><p>• Maintain the front desk area, ensuring it is organized and presentable at all times.</p><p>• Provide concierge services to assist visitors with inquiries and needs.</p><p>• Handle switchboard operations efficiently, managing phone lines ranging from 1 to 10.</p><p>• Respond promptly to inbound calls with professionalism and accuracy.</p><p>• Coordinate schedules and appointments as required.</p><p>• Collaborate with team members to ensure seamless front desk operations.</p><p>• Uphold confidentiality and professionalism in handling sensitive information.</p>