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1 result for Front Desk Coordinator in Kalamazoo, MI

Property Front Office

Grand Rapids, MI
onsite
Temporary to Hire
13.3 - 15.4 USD / Hourly
We are looking for a welcoming and dependable front desk team member to support a non-profit housing community in Grand Rapids, Michigan. This Contract to permanent position plays an important role in creating a respectful, secure, and supportive environment for residents and visitors while serving as a central point of contact for daily front desk operations. The ideal candidate is comfortable balancing hospitality, resident support, and building oversight in a community-focused setting. This opportunity is well suited for someone who communicates with empathy, stays organized, and remains calm in dynamic situations. Responsibilities: • Welcome residents, guests, and service providers at the front desk while offering clear directions, assistance, and courteous support. • Manage incoming phone calls through a multi-line system, respond to routine questions, and route inquiries to the appropriate team members. • Support residents with everyday needs such as package handling, transportation coordination, and guidance on shared community spaces. • Build positive relationships with residents through regular interaction, attentive listening, and timely communication of support needs to staff. • Encourage involvement in onsite programs and community activities that strengthen engagement and foster a sense of belonging. • Help maintain orderly and inviting common areas, assist with food distribution support, and prepare spaces for resident use. • Monitor entry points and visitor access to help maintain a safe building environment while treating all individuals with respect. • Respond appropriately to incidents, assist with de-escalation when needed, and document or escalate concerns to management. • Inspect shared indoor and outdoor areas, prepare rooms for incoming residents, and report maintenance or safety issues for prompt follow-up.
2026-04-24T00:00:00Z