6,850 Results for Help Desk Technician Jobs in Html

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Systems Administrator

Macedonia, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Systems Administrator for a contract-to-hire opportunity in Macedonia, Ohio. This position blends hands-on technical support with entry-level Salesforce administration, making it ideal for someone who enjoys solving user issues while expanding their platform expertise. The role offers a hybrid work arrangement and the chance to build experience across both day-to-day support operations and business system administration. Responsibilities:• Deliver first- and second-level technical support for employees experiencing hardware, software, and access-related problems.• Investigate and address Salesforce user issues, escalating more complex matters when needed to keep systems running effectively.• Build and update reports and dashboards within Salesforce to help teams access meaningful business information.• Manage user accounts, permissions, and basic platform settings to support secure and efficient system use.• Assist with onboarding activities by preparing accounts, configuring access, and resolving setup-related questions for new team members.• Work closely with internal technology teams and Salesforce specialists to support system improvements and ongoing service needs.• Track support requests through resolution while maintaining clear communication with end users throughout the process.
2026-10-09T19:34:07Z

Desktop Support Analyst

Anderson, SC
onsite
Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Anderson, South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving hardware and software issues, preparing devices for employees, and keeping desktop operations running smoothly in an onsite environment. The role supports daily IT service needs through device setup, troubleshooting, ticket coordination, and asset tracking while delivering responsive service to internal users. Responsibilities:• Prepare, configure, and deploy desktops, laptops, and related equipment for new employees and current employees needing replacements or upgrades.• Image and set up company laptops and workstations to ensure devices are ready for user productivity and aligned with internal standards.• Troubleshoot technical issues involving end-user hardware, operating systems, and installed applications, resolving problems in a timely manner.• Install, update, and maintain desktop software and Windows-based systems across the supported user environment.• Administer support requests through ServiceNow by monitoring the incident queue, resolving tickets directly, or routing them appropriately.• Communicate progress clearly by documenting troubleshooting steps, status updates, and final resolutions within support tasks and tickets.• Issue encryption-related access information to authorized users when needed and assist with related support questions.• Track technology assets, maintain inventory records, and monitor stock levels for computer supplies and support equipment.• Provide input on hardware needs by identifying when replacement devices or additional equipment should be purchased.• Assist with general desktop support duties as assigned, including break/fix support and equipment transport when required.• Preferred skills: Intune MDM, Duo MFA, Microsoft 365, Active Directory/Entra ID
2026-10-05T16:13:37Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently. Responsibilities: • Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed. • Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal. • Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly. • Administer user permissions and assist with software installation, updates, and deployment activities across supported devices. • Support basic network-related tasks and contribute to IT initiatives that improve local technology operations. • Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners. • Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
2026-09-30T14:18:46Z

IT Field Technician

New Orleans, LA
remote
Temporary / Contract
- USD / Hourly
We are seeking an experienced IT Field Support Technician for an immediate short-term contract opportunity supporting the New Orleans area. This role involves providing hands-on technical support, troubleshooting hardware and network connectivity issues, and working with technical diagrams and infrastructure layouts.
2026-10-22T13:04:03Z

Tech Support Manager

Jasper, IN
remote
Temporary / Contract
- USD / Hourly
We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position) Responsibilities:• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.
2026-10-20T19:18:43Z

System Support Specialist

Signal Hill, CA
onsite
Temporary / Contract
47.00 - 60.00 USD / Hourly
We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed. What You'll Do<ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
2026-10-24T00:48:44Z

Desktop Support Analyst

Madison, WI
onsite
Temporary to Hire
38.00 - 44.00 USD / Hourly
We are looking for a Desktop Support Analyst to join a team in Madison, Wisconsin in a contract-to-permanent capacity. This position is ideal for a highly hands-on, detail-oriented individual who enjoys validating hardware and software performance, partnering with product and support stakeholders, and turning technical findings into clear recommendations. The role centers on evaluating connected devices and workstation technologies, with a strong emphasis on testing, troubleshooting, and documenting results in a fast-paced environment. Responsibilities: • Conduct extensive hands-on testing and validation of desktop hardware, peripherals, and integrated technology solutions to confirm performance, reliability, and compatibility. • Partner closely with product and support teams to investigate technical issues, share findings, and help improve end-user device experiences. • Assess a wide range of equipment, including Bluetooth and BTLE devices, mobile hardware, tablets, scanning tools, scales, indicators, and other connectivity-related technologies. • Research emerging hardware options and compare vendor solutions to support informed recommendations for device selection and deployment. • Install, configure, image, and troubleshoot Windows 10 workstations and related desktop equipment in accordance with operational needs. • Validate hardware and software integrations involving RFID-enabled tools, embedded devices, and other digital hardware components. • Create detailed documentation covering test procedures, outcomes, technical observations, and recommended next steps for stakeholders. • Support investigation and resolution of hardware issues by analyzing device behavior, connectivity performance, and configuration settings across multiple platforms. • Contribute technical insight on specialized equipment used in AgTech environments, including evaluation of device interoperability and field readiness.
2026-10-27T16:18:45Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site. Responsibilities: • Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally. • Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations. • Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through. • Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards. • Assist with user account support, device setup, and basic access-related issues to help employees stay productive. • Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed. • Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
2026-10-13T13:04:03Z

Front Desk Support - Start-up Company

Mountain View, CA
onsite
Temporary / Contract
23.00 - 27.00 USD / Hourly
What You'll Do<ul><li>Greet and assist visitors, clients, and employees</li><li>Manage incoming calls, emails, and front desk inquiries</li><li>Coordinate conference rooms, meetings, and office logistics</li><li>Handle mail, packages, and office supplies</li><li>Support workplace events and day-to-day office operations</li><li>Maintain a polished, organized, and guest-ready office</li></ul>
2026-10-30T21:13:44Z

Desktop Support Analyst

Stevens Point, WI
onsite
Temporary to Hire
30.45 - 35.26 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for a manufacturing facility in Stevens Point, Wisconsin. This contract position with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, supporting onsite infrastructure, and working closely with plant operations in a fast-paced paper and packaging environment. The role requires strong troubleshooting ability across desktops, printers, scanners, Microsoft technologies, and core networking components, along with the flexibility to support onsite needs five days per week. Responsibilities:• Deliver onsite technical support for desktop systems, workstations, and end-user hardware within the plant environment.• Diagnose and resolve issues involving Windows 10 devices, software deployment, application removal, and general workstation performance.• Support printer operations by identifying and correcting problems related to HP printers, print drivers, and print connectivity.• Assist with network-related troubleshooting by following established guidance, testing connectivity, and helping identify the source of communication failures.• Provide user and device support within Active Directory and Microsoft 365, including access-related issues and basic account administration.• Participate in device imaging and deployment efforts, including Autopilot rollouts and workstation setup for new or replacement equipment.• Work with basic switching and Cisco network components to support installation activities and onsite troubleshooting needs.• Maintain and troubleshoot barcode and handheld scanning equipment, including Zebra scanners used in plant operations.• Serve as the onsite point of execution for broader infrastructure teams by carrying out technical instructions accurately and reporting findings clearly.
2026-10-29T15:33:44Z

Tech Support Manager

Pittsburgh, PA
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings. Responsibilities: • Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner. • Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders. • Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly. • Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime. • Administer Active Directory tasks such as user account management, permissions updates, and access support. • Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need. • Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies. • Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
2026-10-20T15:48:44Z

Software Support Technician

Phoenix, AZ
onsite
Temporary / Contract
21.85 - 24.00 USD / Hourly
We are looking for a Software Support Technician to provide hands-on technical support for hardware and proprietary software environments in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys troubleshooting devices, maintaining reliable workstation performance, and delivering responsive end-user assistance. The role supports a mix of Dell and Apple equipment and requires a practical approach to resolving technical issues across connected hardware and software systems. Responsibilities: • Diagnose and resolve day-to-day issues involving workstations, peripherals, and related computer hardware to minimize operational downtime. • Install, configure, and maintain Dell and Apple devices, ensuring systems are set up correctly for user needs and organizational standards. • Perform cable routing, connection setup, and hardware integration for desktops, peripherals, and other associated equipment. • Provide support for proprietary software applications, identifying problems, applying fixes, and escalating complex matters when necessary. • Track service activity, device status, and support findings using organized records and reporting tools such as Excel. • Assist with hardware measurements, validation, or metrology-related tasks where precision and documentation are required. • Query or review system data in Microsoft SQL to support troubleshooting, reporting, or basic technical analysis. • Contribute to updates, replacements, or changes in technical environments as assigned, including hardware and software support activities tied to operational improvements.
2026-10-30T21:18:45Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T17:18:45Z

Desktop Support

St Paul, MN
onsite
Temporary / Contract
24.00 - 29.00 USD / Hourly
We are looking for an experienced IT support specialist to provide high-touch technical assistance. This position focuses on delivering dependable deskside and remote support, coordinating meeting technology, and ensuring a seamless experience across office and event environments. The role calls for strong judgment, clear communication, and the ability to work across support groups to resolve issues efficiently while maintaining a detail-oriented, service-oriented approach. Responsibilities:• Deliver responsive technical assistance for executives and staff, including hardware troubleshooting, software support, installations, and both in-person and remote issue resolution.• Set up, monitor, and troubleshoot audio, video, and conferencing tools for meetings, presentations, and special events.• Create and refine support procedures and knowledge documentation to improve repeatable solutions and user experience.• Investigate recurring technical problems, identify underlying causes, and partner with other IT teams to drive lasting fixes.• Provide hands-on support for executive and board meetings at company sites and off-site venues, including preparation and live troubleshooting.• Assess meeting spaces and event locations to identify technical risks, readiness gaps, and support needs before executive sessions begin.• Support a range of technologies across Windows, macOS, and mobile platforms, along with common business applications such as Microsoft 365.• Track incidents and service requests through ticketing tools while working within established service expectations and response commitments.
2026-10-07T10:13:43Z

Application Support Analyst

Tallahassee, FL
remote
Temporary / Contract
35.00 - 40.00 USD / Hourly
We are looking for an experienced Application Support Analyst to support a high-visibility production environment in Tallahassee, Florida. This Long-term Contract opportunity is ideal for someone who can balance technical troubleshooting with responsive customer service while helping users navigate issues efficiently. In this role, you will partner with internal teams and external vendors to investigate incidents, maintain accurate support records, and contribute to stable system performance across a large user community. Responsibilities:• Manage incoming support requests by evaluating reported issues, organizing ticket queues, and directing incidents to the appropriate resources.• Work closely with end users to collect complete issue details, confirm business impact, and ensure problem reports are clearly documented.• Perform Tier 1 and Tier 2 troubleshooting for application, software, and basic hardware-related concerns using established support practices.• Address routine incidents through documented resolutions and escalate more complex defects to vendors or specialized technical teams as needed.• Oversee ticket progress from initial intake through closure, following service level expectations and keeping stakeholders informed of status updates.• Maintain thorough records within the incident management system to support traceability, audit readiness, and knowledge sharing.• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency in issue resolution.• Identify recurring support patterns, prepare trend reports, and recommend process improvements that reduce repeat incidents and improve production stability.• Assist with release support activities, including validation efforts, production readiness checks, and post-implementation follow-up after deployments.
2026-10-02T19:33:47Z

Desktop Support Analyst

Strawberry Plains, TN
onsite
Temporary / Contract
21.00 - 25.00 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for a contract position based in Tennessee. This role will focus on assisting employees with computer replacements, setting up newly issued devices, and ensuring users can access core business tools without disruption. The position also includes preparing returned equipment for reuse through imaging, validation, and inventory tracking while delivering detail-oriented on-site support throughout the deployment process. Responsibilities:• Coordinate directly with employees to schedule workstation swap appointments and deliver replacement laptops efficiently.• Guide users through initial Windows sign-in, device setup, and access verification for Outlook, Teams, OneDrive, printers, and network resources.• Confirm that user files, synchronized content, and essential settings are available on newly assigned computers.• Troubleshoot common issues related to authentication, application access, syncing, connectivity, and browser configuration during deployment.• Collect legacy devices after successful replacement and verify that required data has been transferred before preparing equipment for reuse.• Reimage returned computers using approved desktop imaging standards, complete setup tasks, and validate readiness for redeployment using Microsoft InTune.• Maintain accurate asset records for issued and recovered devices to support inventory control throughout the project.• Escalate complex issues involving permissions, infrastructure, or specialized applications to the appropriate IT or OT teams.• Keep deployment, reimaging, and troubleshooting inventory organized and communicate progress, exceptions, and risks to the designated project lead.
2026-10-29T17:28:46Z

Desktop Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
We are hiring a Desktop Support Engineer to support users, devices, and endpoint technologies in a Microsoft-focused environment. This role is ideal for someone with strong troubleshooting skills and experience managing devices through Microsoft Intune.Responsibilities<ul><li>Provide Tier 1 and Tier 2 support for end users</li><li>Deploy, configure, and maintain Windows laptops and desktops</li><li>Manage devices using Microsoft Intune</li><li>Support software installations, upgrades, and patching</li><li>Troubleshoot hardware, software, networking, and printing issues</li><li>Configure and support Microsoft 365 applications</li><li>Maintain accurate documentation and asset inventory</li><li>Assist with onboarding and offboarding processes</li><li>Support endpoint security initiatives</li></ul>
2026-10-16T10:43:44Z

Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.70 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism. Responsibilities:• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.• Validate spousal surcharge information and route verified details for the next stage of processing.• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.• Maintain and update termination-related records to keep employee status information current.• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.• Assist with additional administrative and service tasks as needed to support team goals and daily operations. For immediate consideration, call 937.224.8326.
2026-10-26T18:38:43Z

Receptionist

Groton, CT
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are seeking a dependable and customer-focused Receptionist for a long-term contract opportunity in Groton, Connecticut. This role is a great fit for someone who enjoys helping people, thrives in a busy clinical setting, and takes pride in creating a welcoming and organized front-desk experience. You will play an important role in supporting patients, coordinating appointments, and keeping daily administrative operations running smoothly. Based on general knowledge. What You’ll Do<ul><li>Greet patients and visitors warmly and create a positive first impression at the front desk. Based on general knowledge.</li><li>Answer incoming calls, respond to routine questions, and direct messages or urgent concerns to the appropriate team members. Based on general knowledge.</li><li>Schedule appointments, maintain provider calendars, and help support an efficient daily patient flow. Based on general knowledge.</li><li>Complete patient check-in tasks, confirm demographic information, and collect required forms or documentation. Based on general knowledge.</li><li>Verify insurance information and help confirm coverage details before or during patient visits. Based on general knowledge.</li><li>Use Epic to update patient records, review appointment details, and support accurate documentation. (Source: Q1 2026_The Demand for Skilled Talent.pdf)</li><li>Provide administrative support in a fast-paced medical office while managing multiple priorities with professionalism and attention to detail. Based on general knowledge.</li></ul> What We’re Looking For<ul><li>Previous receptionist, front-desk, or medical office support experience. Based on general knowledge.</li><li>Strong communication and customer service skills with a friendly, patient-focused approach. Based on general knowledge.</li><li>Experience working in a fast-paced environment and staying organized throughout the day. Based on general knowledge.</li><li>Familiarity with appointment scheduling, patient intake, and general administrative support. Based on general knowledge.</li><li>Hands-on experience with Epic is strongly preferred. (Source: Q1 2026_The Demand for Skilled Talent.pdf)</li></ul>
2026-10-27T19:08:42Z

Senior Desktop Support Analyst

Worcester, MA
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment. Responsibilities: • Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms. • Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution. • Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently. • Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption. • Translate technical concepts into clear, practical guidance for users who may not have a technical background. • Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion. • Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
2026-10-19T14:13:45Z

IT Support Specialist

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
OverviewWe are seeking an IT Support Specialist with experience supporting Microsoft environments, Azure services, and end-user technology. This role will provide technical support, manage user accounts, troubleshoot infrastructure issues, and assist with cloud administration initiatives.Responsibilities<ul><li>Provide desktop and remote support for end users</li><li>Manage Microsoft 365 and Entra ID user accounts</li><li>Support and troubleshoot Windows devices and applications</li><li>Assist with Azure administration and cloud-based services</li><li>Configure, deploy, and maintain laptops, desktops, and mobile devices</li><li>Support Intune device management and security policies</li><li>Troubleshoot networking, VPN, and connectivity issues</li><li>Document support activities and technical procedures</li><li>Escalate complex infrastructure issues as needed</li></ul>
2026-10-30T10:43:45Z

IT Support Specialist

New Orleans, LA
onsite
Temporary / Contract
- USD / Hourly
We are seeking a Smart Hands Technicians to support a short-term healthcare technology deployment across multiple hospital locations in the New Orleans area. This is an excellent opportunity for someone who is reliable, professional, can follow directions, and is comfortable working in active healthcare environments.What You'll Be Doing<ul><li>Walk hospital facilities using an iPad to verify wireless access points (APs) are properly connected to security systems</li><li>Collaborate with engineers to validate installed equipment and associated hardware/software</li><li>Assist with basic low-voltage and technology infrastructure tasks</li><li>Read and interpret blueprints, schematics, and installation documentation</li><li>Test and troubleshoot equipment as directed</li><li>Mount and secure cabling, conduits, and brackets when needed</li><li>Document completed work, site findings, and installation activities</li><li>Work closely with technical teams to ensure project milestones are met</li></ul>
2026-10-22T12:53:45Z

IT Operations Technician II

Germantown, WI
onsite
Permanent / Full Time
75000.00 - 78000.00 USD / Yearly
We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. Responsibilities:• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.
2026-10-20T19:34:08Z

Systems Engineer

Newport Beach, CA
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for a Systems Engineer to support and strengthen the technology environment for a dynamic school community in Newport Beach, California. This role focuses on keeping core infrastructure stable, secure, and well maintained while also delivering responsive technical support for users and classrooms. The ideal candidate brings strong hands-on networking experience, a service-oriented mindset, and the ability to manage both daily operations and longer-term improvement initiatives. Responsibilities: • Oversee the performance and upkeep of wired and wireless infrastructure by deploying, configuring, validating, and documenting network equipment in alignment with established technical designs. • Support daily network operations to promote dependable connectivity and minimize service interruptions across campus systems. • Review system activity, alerts, and performance data to identify issues early and maintain overall network health. • Administer access controls, security configurations, and user account setup across systems to protect resources and ensure appropriate permissions. • Use security and vulnerability management tools to evaluate risk, monitor exposure, and help maintain a secure technology environment. • Execute infrastructure and systems projects involving hardware installation, software deployment, testing, and integration while coordinating work to avoid disruption to existing services. • Maintain clear technical records covering system setups, network layouts, and troubleshooting procedures in collaboration with technology leadership. • Provide hands-on support to faculty, staff, and students for technology-related needs, including event support, help desk requests, and resolution of hardware or software issues. • Partner with the broader Technology Team on data stewardship, continuous improvements, and other assigned initiatives that enhance school operations. • Assist with desktop, printer, and mobile device support across Windows, Mac, iOS, and Android environments as needed.
2026-10-22T15:33:48Z

IT Support Engineer

Jacksonville, FL
remote
Temporary / Contract
- USD / Hourly
We are seeking an IT Support Engineer with strong Microsoft Azure experience to support enterprise users, cloud services, and core IT infrastructure. This role combines traditional systems support with cloud administration responsibilities.Responsibilities<ul><li>Provide Tier 2 and Tier 3 support for users, systems, and cloud environments</li><li>Manage Microsoft Azure resources and services</li><li>Support Microsoft 365, Entra ID (Azure AD), and Intune environments</li><li>Troubleshoot Windows servers, endpoints, networking, and cloud services</li><li>Administer user accounts, permissions, and identity management</li><li>Monitor system performance and availability</li><li>Assist with migrations, upgrades, and cloud initiatives</li><li>Document procedures and technical solutions</li></ul>
2026-10-16T10:43:44Z

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6850 results for Help Desk Technician in Html