We are looking for an experienced Sr. Concierge to deliver a refined front-of-house experience in New York, New York. This Contract position is ideal for someone who has built a career in luxury hospitality and knows how to create a welcoming environment for employees, clients, and visitors. The person in this role will serve as the face of the office, blending attentive guest service, reception coverage, and event support with a calm and detail-oriented presence.<br><br>Responsibilities:<br>• Welcome guests, employees, and clients with a hospitality-driven approach that reflects a high standard of service.<br>• Oversee the front desk area and ensure all in-person arrivals are handled smoothly, efficiently, and with discretion.<br>• Guide visitors to meeting spaces and provide attentive assistance throughout their time onsite.<br>• Prepare conference rooms for daily use by confirming spaces are clean, organized, and ready to receive guests.<br>• Assist with the setup and breakdown of meetings and office events while helping maintain a seamless guest experience.<br>• Partner with the site lead and onsite office services team to coordinate select events and support day-to-day workplace operations.<br>• Anticipate guest needs, resolve service requests promptly, and create a warm, elevated office atmosphere.<br>• Answer and route calls through a multi-line phone system and support administrative service tasks such as document scanning and mail-related activities.<br>• Represent the office environment as a detail-oriented brand ambassador through strong presence, organization, and service-focused execution.
<p>We are looking for a dependable Administrative Assistant to support daily office operations for a non-profit organization in Greenfield, Massachusetts. This position is ideal for someone who enjoys keeping administrative processes organized, providing attentive front-desk support, and ensuring accurate records are maintained. The role requires strong communication skills, attention to detail, and the ability to manage a variety of clerical tasks in a busy office setting. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day administrative activities to help the office run efficiently and effectively.</p><p>• Respond to incoming calls, direct inquiries appropriately, and provide courteous assistance to callers and visitors.</p><p>• Perform front-desk and reception support, including greeting guests and handling general office communications.</p><p>• Enter, update, and maintain information in office records and databases with a high level of accuracy.</p><p>• Prepare, organize, and file documents so materials are easy to access and properly maintained.</p><p>• Assist with routine clerical duties such as scheduling, correspondence, and general office coordination.</p>
We are looking for a Business Analyst to support customer-focused operational initiatives in Houston, Texas. This Long-term Contract position is ideal for someone who can translate business needs into practical solutions, evaluate documentation with precision, and collaborate effectively within Agile Scrum teams. The role will work closely with stakeholders to identify process gaps, improve service workflows, and help drive well-informed business decisions.<br><br>Responsibilities:<br>• Gather and interpret business needs from stakeholders to define clear, actionable requirements for projects and operational improvements.<br>• Analyze call center and customer service processes to uncover inefficiencies, clarify pain points, and recommend practical enhancements.<br>• Review business and operational documents for accuracy, completeness, and alignment with established objectives and standards.<br>• Partner with cross-functional teams in an Agile Scrum environment to support backlog refinement, sprint planning, and solution delivery.<br>• Conduct gap analysis to compare current operations with desired outcomes and outline opportunities for process improvement.<br>• Create organized business analysis artifacts such as requirement documents, workflows, and status updates to support decision-making.<br>• Facilitate communication between business users and project teams to ensure expectations, priorities, and deliverables remain aligned.
<ul><li> Participates in the planning and design of network architecture.</li><li> Performs maintenance of network devices including the restoration of hardware and software.</li><li> Conduct advanced research and evaluation of network technology and recommend purchases of network equipment.</li><li> Works with end users, Team Members and vendors to resolve network hardware and software issues.</li><li> Designs installs, supports and tests Local and Wide Area Networks.</li><li> Supports Infrastructure including: switches, routers, wireless, optical, and firewalls.</li><li> May develop end-user training to achieve efficient utilization of LAN/WAN.</li><li> Responds to and resolves help desk tickets. Participates in project management activities as assigned.</li><li> Participates in Network Team On-Call program.</li><li> Adheres to the Medical Center's Organizational Competencies and Standards of Behavior.</li></ul><p><br></p>
We are looking for a Patient Access Representative to join a healthcare team in Cambridge, Minnesota on a Contract basis. This position plays an important role in creating a smooth arrival experience for patients while supporting accurate registration, insurance validation, and financial clearance activities. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage administrative tasks efficiently in a fast-paced clinical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, creating a positive and supportive front-desk experience.<br>• Complete patient intake by entering and updating demographic, insurance, and contact information with a high degree of accuracy.<br>• Confirm coverage details, eligibility, and benefit information to help prevent billing issues and delays in care.<br>• Collect copayments, deductibles, and other patient-responsible amounts in accordance with established procedures.<br>• Guide patients through available financial assistance options and support them with required application steps.<br>• Maintain registration records, forms, and signatures within Epic and other relevant systems to ensure complete documentation.<br>• Investigate and correct account discrepancies or registration errors to support clean claim submission and efficient follow-up.<br>• Coordinate appointment scheduling changes and updates when needed to support patient access operations.
We are looking for a Customer Service Representative to join a team for a long-term contract opportunity. This onsite role supports multiple active contracts and requires someone who can communicate clearly, stay organized, and manage documentation with accuracy. The ideal candidate brings strong customer service experience, confidence using Microsoft Office tools such as Excel and Outlook, and the ability to handle a high-volume workload in an organized office setting.<br><br>Responsibilities:<br>• Provide onsite customer service and administrative support for a portfolio of 10 to 15 contracts, ensuring timely and accurate follow-through.<br>• Respond to inbound inquiries and place outbound calls as needed to gather information, resolve issues, and maintain service quality.<br>• Maintain and organize contract-related records, forms, and supporting documentation in accordance with established processes.<br>• Assist with order entry and related data updates while checking details for completeness and accuracy.<br>• Use Microsoft Office applications, including Excel and Outlook, to track activity, manage communications, and prepare routine reports.<br>• Coordinate with internal teams and stakeholders to help move contract-related tasks forward and address service needs promptly.<br>• Monitor documentation status and follow up on missing or incomplete information to keep contract support activities on schedule.
<p>We are seeking a highly organized and customer-focused <strong>Client Services & Office Coordinator</strong> to support a busy professional office in Denver. This role is ideal for someone who enjoys being the go-to person in the office, thrives in a fast-paced environment, and can confidently balance client-facing responsibilities with administrative support.</p><p><br></p><p>You will serve as the first point of contact for visitors and clients while providing operational and administrative support to a team of approximately 20 professionals. This position requires a proactive, adaptable individual who enjoys wearing multiple hats and helping keep the office running smoothly.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and assist clients, visitors, and vendors in a professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule appointments, meetings, and conference rooms</li><li>Support client service requests and administrative inquiries</li><li>Maintain client records and documentation</li><li>Process incoming correspondence and deposits</li><li>Manage office supplies and coordinate maintenance requests</li><li>Assist with expense reporting and administrative projects</li><li>Coordinate branch meetings, seminars, and special events</li><li>Provide administrative support to leadership and office personnel</li><li>Enter and update information across multiple systems</li><li>Help deliver an exceptional client experience while supporting daily office operations</li><li>Adapt to changing priorities and provide support where needed</li></ul><p><br></p>
<p>We are looking for a Client Technologies Specialist (Senior) to provide hands-on technical support and user-facing service in Augusta, Maine. This Long-term Contract position is fully onsite and is ideal for someone who enjoys helping end users, preparing equipment, and keeping technology operations organized and efficient. The person in this role will support day-to-day desktop needs, contribute to user onboarding activities, and help maintain a reliable hardware inventory while working closely with team members and local stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support weekly onboarding sessions for new users, helping them get started with workplace technology and standard tools.</p><p>• Prepare and configure end-user equipment such as laptops, monitors, docking stations, and related hardware for deployment.</p><p>• Deliver prompt deskside assistance for routine technical issues, ensuring users receive practical and timely support.</p><p>• Track hardware assets and keep inventory records current, accurate, and easy to reference.</p><p>• Record completed work and support activities clearly so future troubleshooting and service continuity are well documented.</p><p>• Participate in recurring team discussions and issue review meetings to share updates, identify patterns, and improve service delivery.</p><p>• Answer general questions about system usage, device setup, and workplace technology with clear and complete guidance.</p><p>• Coordinate the retirement, collection, and proper disposal of outdated computer equipment in accordance with established procedures.</p><p>• Travel locally as needed within the immediate Alexandria, Virginia area to provide onsite support and related technical assistance.</p>
<p>We are looking for an experienced <strong>Dispatcher</strong> to support daily transportation and pickup operations at our Pennsylvania hub. This contract opportunity is ideal for someone who can guide front-line dispatch activity, maintain service flow, and respond quickly to changing volume and staffing needs. The person in this role will work on site, help keep routes and package movement on schedule, and contribute to a safe, accountable team environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Direct day-to-day dispatch activity at the hub to keep pickups, routes, and service commitments moving efficiently.</p><p>• Provide hands-on guidance to a team of dispatchers, helping prioritize work, adjust coverage, and maintain productivity throughout each shift.</p><p>• Reassign tasks and respond to attendance gaps or workload changes so operations remain properly supported.</p><p>• Monitor performance indicators such as throughput and route progress, then share updates with transportation and site leadership.</p><p>• Coach team members in real time on dispatch procedures, service recovery, and exception resolution.</p><p>• Lead routine safety discussions and reinforce adherence to company policies, operational standards, and compliance expectations.</p><p>• Escalate equipment problems, staffing shortages, or unexpected volume issues to the appropriate manager for timely resolution.</p><p>• Coordinate closely with hub leadership and transportation partners to support smooth execution of daily logistics activities.</p>
We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support.<br>• Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently.<br>• Prepare quotes, process orders, and communicate updates using customer relationship and order management tools.<br>• Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence.<br>• Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited.<br>• Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines.<br>• Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates.<br>• Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts.<br>• Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
<p>A rapidly growing digital infrastructure organization is seeking a Technical Project Manager to lead complex technology and infrastructure initiatives across a national portfolio of facilities. This individual will play a key role in building and scaling network, telecommunications, and enterprise systems capabilities as the organization expands through organic growth and acquisitions. </p><p>This is a highly visible position that combines program leadership, infrastructure deployment, systems integration, vendor management, and executive-level communication. The ideal candidate thrives in fast-paced environments and enjoys creating structure, processes, and accountability within a growing organization. </p><p>Key Responsibilities</p><p>Program Leadership</p><ul><li>Develop and manage integrated project plans, schedules, dependencies, milestones, and critical paths across multiple technology initiatives.</li><li>Establish governance frameworks, reporting standards, risk management processes, and executive communication cadences.</li><li>Coordinate cross-functional teams, business stakeholders, implementation partners, and third-party vendors to ensure successful project delivery.</li></ul><p>Infrastructure & Network Deployment</p><ul><li>Lead multi-site infrastructure and network rollouts, including procurement, installation, testing, migration, and production cutover activities.</li><li>Coordinate facility readiness, equipment delivery schedules, implementation resources, and operational requirements.</li><li>Support integration efforts related to newly acquired locations and technology environments.</li></ul><p>Enterprise Systems & Technology Integration</p><ul><li>Oversee implementation and integration of core business platforms including CRM, ERP, billing, operational systems, and customer-facing technologies.</li><li>Manage testing programs, user acceptance activities, deployment planning, and post-launch support initiatives.</li><li>Ensure alignment between technical dependencies, business objectives, and operational readiness.</li></ul><p>Vendor & Risk Management</p><ul><li>Manage external vendors, contractors, consultants, and technology partners against project objectives and contractual commitments.</li><li>Monitor budgets, project forecasts, change requests, and overall financial performance.</li><li>Identify risks early and drive mitigation strategies to maintain timelines and business objectives.</li></ul><p>Reporting & Continuous Improvement</p><ul><li>Deliver executive-level dashboards, status reports, and performance updates.</li><li>Develop scalable project management methodologies, templates, and documentation standards.</li><li>Support compliance, audit readiness, and operational handoff processes.</li></ul><p><br></p>
We are looking for a Dispatcher to join a service-focused team in Newton, Massachusetts on a Contract basis. This position supports daily customer interactions by managing incoming requests, coordinating appointments, and ensuring information is recorded accurately. The ideal candidate is comfortable handling a high volume of calls and messages while delivering attentive service and keeping scheduling details organized.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, gather service details, and direct requests appropriately.<br>• Coordinate and confirm appointments by matching customer needs with available schedules and updating calendars as needed.<br>• Enter orders, service requests, and customer information into tracking systems with a high level of accuracy.<br>• Manage both inbound and outbound communication to provide updates, clarify details, and resolve routine service questions.<br>• Maintain clear email correspondence with customers and internal teams regarding appointments, order status, and follow-up actions.<br>• Prepare and update records, spreadsheets, and documents using Microsoft Excel and Microsoft Word to support daily operations.<br>• Monitor service activity and adjust scheduling details when priorities shift or new requests are received.<br>• Provide consistent customer support in a call center environment while keeping interactions efficient and solution-oriented.
<p>We are looking for a dependable Receptionist to support front-desk operations on Saturday's for a stone, glass, and concrete manufacturing business in Ohio. This long-term contract opportunity is ideal for someone who communicates clearly, manages incoming calls efficiently, and creates a welcoming experience for visitors and callers. The position supports a part-time Saturday schedule with a three-hour on-site shift, while four hours are recorded.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and serve as the first point of contact for guests, vendors, and callers at the Ohio location.</p><p>• Manage a multi-line phone system by answering, screening, and directing inbound calls to the appropriate departments with accuracy and care.</p><p>• Maintain an organized reception area to ensure a welcoming front-office environment.</p><p>• Take clear messages and relay information promptly to team members when calls cannot be transferred directly.</p><p>• Support basic administrative and front-desk tasks needed to keep daily office operations running smoothly during the Saturday shift.</p><p>• Follow established call-handling and check-in procedures while representing the company in a courteous and attentive manner.</p>
<p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
<p>We are looking for a <strong>Customer Service Representative</strong> to support shipment visibility and customer communication for a Contract opportunity in Chattanooga, Tennessee. </p><p><br></p><p>This position is a <strong>3rd shift role working Monday through Thursday from 5:00 PM to 4:00 AM</strong>. It is well suited for someone who works carefully, stays organized, and is comfortable managing detailed, repeatable tasks throughout the night. You will help maintain on-time freight movement by monitoring load activity, updating shipment records, and communicating timely status information to drivers, carriers, customers, and internal teams.</p><p>Responsibilities</p><ul><li>Monitor freight activity from dispatch through final delivery to help ensure shipments remain on schedule.</li><li>Conduct routine follow-up calls with drivers and carriers at key transit milestones to confirm shipment status and progress during overnight operations.</li><li>Record shipment updates accurately in tracking platforms and keep information current across required systems.</li><li>Identify delayed or at-risk loads early and route issues to the appropriate internal teams for prompt action.</li><li>Share clear shipment status updates with customers, carriers, and internal stakeholders as needed.</li><li>Respond to inbound questions regarding load location, delivery timing, and related transportation details.</li><li>Communicate load instructions and essential shipment information to drivers and carrier partners.</li><li>Work through assigned shipment queues methodically until delivery has been verified and documented.</li><li>Maintain strong data accuracy and consistency while handling a high volume of tracking activity.</li><li>Remain attentive and responsive throughout overnight hours to support continuous freight visibility and issue resolution.</li></ul><p><br></p>
<p>We are looking for a highly organized Calendar Clerk to support a busy law firm in Sacramento, California. This contract opportunity with permanent potential is ideal for someone who is meticulous with deadlines, comfortable working in a legal environment, and committed to keeping case activity accurate and up to date. In this role, you will help ensure attorneys and support staff have clear visibility into upcoming events, filings, and required follow-up actions. You will also provide light front-office support by helping manage incoming calls as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Maintain the firm’s master calendar by entering and revising court dates, filing deadlines, hearings, motions, and related case events.</li><li>Track trial settings, continuances, and all deadline adjustments that result from schedule changes.</li><li>Coordinate deposition scheduling and keep all calendaring records current when appointments are added, rescheduled, or removed.</li><li>Create reminders and follow-up alerts for important litigation activities, including notices, subpoenas, and meet-and-confer obligations.</li><li>Prepare recurring calendar summaries and team reports so legal staff can plan for upcoming matters.</li><li>Communicate with requesting team members to verify that new entries and updates have been completed accurately.</li><li>Review unclear or incomplete scheduling information proactively and raise questions before deadlines are entered.</li><li>Stay informed on California court rules, date-calculation requirements, and updates to calendaring tools used by the firm.</li><li>Assist with answering and routing incoming telephone calls to support front desk coverage when needed.</li></ul>
We are looking for a detail-oriented Administrative Assistant to support daily office operations. This is a Contract position suited for someone who can manage front-desk activity, maintain accurate records, and provide responsive administrative support across multiple tasks. The ideal candidate brings strong organizational skills, sound judgment, and the ability to handle communications and clerical work efficiently in a busy office environment.<br><br>Responsibilities:<br>• Manage incoming phone calls and greet visitors with attention to detail, ensuring inquiries are directed promptly to the appropriate contacts.<br>• Provide day-to-day administrative support by preparing documents, organizing files, and maintaining orderly office records.<br>• Enter and update information in internal databases and spreadsheets with a high level of accuracy and attention to detail.<br>• Coordinate general front-office activities to help keep daily operations running smoothly and efficiently.<br>• Assist with scheduling, correspondence, and routine clerical tasks to support team productivity.<br>• Maintain office documentation and track administrative information so materials remain current and accessible.
We are seeking a customer-focused detail oriented to provide exceptional support to customers through phone, email, and chat. The ideal candidate is a strong communicator who can efficiently resolve inquiries, maintain accurate records, and deliver a positive customer experience in a fast-paced environment. Key Responsibilities: Handle inbound and outbound customer communications Resolve customer inquiries, concerns, and service requests Document interactions accurately in CRM systems Research and troubleshoot customer issues Process orders, updates, and account changes as needed Collaborate with internal teams to ensure timely issue resolution Maintain service level expectations and quality standards
We are looking for a dependable Dispatcher to support daily operations and serve as a key point of contact for customers and field teams in Elkhart, Indiana. This Long-term Contract position is ideal for someone who communicates clearly, stays organized under pressure, and can manage multiple service needs in a fast-paced environment. The right candidate will help coordinate schedules, respond to incoming requests, and ensure timely updates across dispatch activities.<br><br>Responsibilities:<br>• Receive service calls and inquiries, gather essential details, and route requests to the appropriate team members.<br>• Build and adjust daily schedules to align technician availability, customer needs, and operational priorities.<br>• Use computer-aided dispatch tools to track assignments, monitor progress, and maintain accurate service records.<br>• Communicate with customers, drivers, or field personnel to provide status updates and resolve routine service concerns.<br>• Coordinate logistics to support efficient movement of personnel, equipment, or service resources throughout the day.<br>• Document call activity, dispatch notes, and service outcomes with a high level of accuracy and timeliness.<br>• Work closely with internal teams to address scheduling conflicts, urgent requests, and changes in service plans.
<p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
<p>We are looking for a Customer Service Representative to join an on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.</p><p>• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.</p><p>• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.</p><p>• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.</p><p>• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.</p><p>• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.</p><p>• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.</p><p>• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.</p>
We are looking for a dependable Dispatcher to support daily coordination efforts for a Contract position based in Durham, North Carolina. In this role, you will serve as a central point of contact for incoming service needs, organize response activities, and help maintain a high standard of customer support. The ideal candidate is comfortable working in a fast-paced environment, communicating clearly with multiple parties, and using dispatch technology to keep operations running smoothly.<br><br>Responsibilities:<br>• Manage incoming calls and service requests, gather key details, and assign work based on urgency and availability.<br>• Coordinate schedules and logistics to ensure timely response and efficient use of field or service resources.<br>• Use computer-aided dispatch systems to enter updates, monitor active assignments, and maintain accurate records.<br>• Communicate with customers, team members, and other stakeholders to provide status updates and resolve routine issues professionally.<br>• Track open requests from start to completion and follow up as needed to support service accuracy and customer satisfaction.<br>• Adjust dispatch plans in real time when priorities change, delays occur, or additional support is required.<br>• Maintain organized documentation of calls, dispatch activity, and service outcomes for reporting and operational reference.
We are looking for an experienced Chief Information Security Officer to provide strategic technology and security leadership for a mission-driven nonprofit in Boston, Massachusetts. This Long-term Contract opportunity is ideal for a senior leader who can evaluate current risk exposure, strengthen protection of sensitive donor and client information, and shape a practical roadmap for cybersecurity, data governance, and resilience. The position combines executive-level advisory work with hands-on involvement in infrastructure, disaster recovery planning, and security operations in a Microsoft 365 and Azure-based environment.<br><br>Responsibilities:<br>• Develop a comprehensive security and IT risk strategy aligned with the organization’s mission, operational needs, and compliance expectations.<br>• Assess the current technology landscape and produce a prioritized roadmap covering cybersecurity improvements, data governance, business continuity, and disaster recovery readiness.<br>• Lead gap analyses focused on data protection, incident response, network security, backup practices, and overall resilience against breaches or service disruptions.<br>• Establish and refine policies for information handling, document classification, retention, and archiving to better safeguard confidential legal, community, and donor records.<br>• Partner with leadership, the internal IT manager, and external service providers to strengthen day-to-day security operations and improve oversight of help desk and technology vendors.<br>• Provide senior guidance on protecting cloud and on-premises systems, including Microsoft 365, Azure services, shared file environments, servers, and network infrastructure.<br>• Support planning and execution for critical technology upgrades and security enhancements while minimizing operational risk to the organization.<br>• Advise on incident preparedness by defining response procedures, escalation paths, and recovery approaches for cyber threats, system outages, and data integrity events.<br>• Deliver practical recommendations to executive stakeholders on technology priorities, risk posture, and investments needed to support long-term organizational stability.
<p>Help Create an Exceptional Workplace Experience-</p><p><br></p><p>We're seeking a <strong>Workplace Experience Support Specialist</strong> to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives.</p><p><br></p><p>The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace.</p><p><br></p><p><strong>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995!</strong></p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul><p><strong><u>Why You'll Love This Opportunity</u></strong></p><ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul><p>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.</p>
We are looking for an organized Administrative Assistant to support daily office functions for a construction and contractor environment in Fresno, California. This Contract position will serve as a key point of contact for visitors, callers, employees, and vendors while helping maintain smooth front office and administrative operations. The ideal candidate brings strong coordination skills, attention to detail, and the ability to manage a variety of tasks in a thorough and timely manner.<br><br>Responsibilities:<br>• Welcome guests, team members, suppliers, and clients with a courteous approach and ensure a positive front office experience.<br>• Handle incoming phone calls, determine the nature of each inquiry, and route communications to the appropriate person or department.<br>• Keep the reception area, lobby, and shared office spaces orderly, presentable, and ready for daily business activities.<br>• Support office administration by preparing documents, updating records, entering data, and maintaining organized filing systems.<br>• Coordinate visitor access, meeting room scheduling, and basic hospitality arrangements for internal and external meetings.<br>• Assist with mail distribution, shipping tasks, and local delivery or pickup of business materials between company sites or partner locations.<br>• Help manage office supply levels, place orders as needed, and communicate with vendors or facility contacts regarding workplace needs.<br>• Contribute to company meetings, training sessions, employee events, and special projects by assisting with logistics, setup, and follow-up activities.