We are looking for a dependable Dispatcher to support daily coordination efforts for a Contract position based in Durham, North Carolina. In this role, you will serve as a central point of contact for incoming service needs, organize response activities, and help maintain a high standard of customer support. The ideal candidate is comfortable working in a fast-paced environment, communicating clearly with multiple parties, and using dispatch technology to keep operations running smoothly.<br><br>Responsibilities:<br>• Manage incoming calls and service requests, gather key details, and assign work based on urgency and availability.<br>• Coordinate schedules and logistics to ensure timely response and efficient use of field or service resources.<br>• Use computer-aided dispatch systems to enter updates, monitor active assignments, and maintain accurate records.<br>• Communicate with customers, team members, and other stakeholders to provide status updates and resolve routine issues professionally.<br>• Track open requests from start to completion and follow up as needed to support service accuracy and customer satisfaction.<br>• Adjust dispatch plans in real time when priorities change, delays occur, or additional support is required.<br>• Maintain organized documentation of calls, dispatch activity, and service outcomes for reporting and operational reference.

• Experience in dispatching, call center support, customer service, or a related coordination role.<br>• Ability to manage multiple tasks at once while remaining attentive to detail and deadlines.<br>• Strong verbal and written communication skills with a detail-focused and service-focused approach.<br>• Proficiency with computer systems and the ability to learn or use computer-aided dispatch tools effectively.<br>• Skilled in coordinating logistics and making sound decisions in a fast-moving work environment.<br>• Ability to remain calm under pressure and respond appropriately to changing priorities.<br>• High school diploma or equivalent is typically required.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>