<p>A San Francisco–based law firm is seeking a professional and client-focused Legal Receptionist to serve as the first point of contact for attorneys, clients, and visitors. This is a contract-to-hire opportunity for someone who excels in a fast-paced, detail-oriented legal environment and takes pride in providing exceptional front-desk and administrative support. The Legal Receptionist will manage daily reception operations, maintain a welcoming office atmosphere, and support attorneys and legal staff with light administrative tasks to ensure smooth day-to-day operations.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist clients, visitors, and vendors in a professional and courteous manner</li><li>Answer and route incoming phone calls, take accurate messages, and manage voicemail systems</li><li>Maintain lobby, conference rooms, and reception areas to ensure a polished and organized office environment</li><li>Coordinate conference room scheduling and assist with meeting setup as needed</li><li>Receive, sort, and distribute mail and courier deliveries</li><li>Assist with basic administrative tasks such as data entry, filing, scanning, and document preparation</li><li>Support attorneys, paralegals, and legal assistants with ad hoc administrative requests</li><li>Monitor office supplies and coordinate restocking as needed</li><li>Ensure compliance with firm confidentiality and professionalism standards</li></ul>
<p>We are looking for a versatile Operations Support Specialist to join our team in Indianapolis, Indiana in a contract role with the potential to become permanent. This part time position is ideal for someone who enjoys variety in their workday and can step into different functions to help keep daily operations running efficiently. You will support customer-facing activities, administrative processes, basic accounting tasks, and shipping functions while contributing to a collaborative small-business environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Support order processing by entering customer purchases, preparing estimates, and confirming product availability, pricing, and delivery details.</p><p>• Serve as a point of contact for customers and suppliers, responding to routine inquiries and helping maintain smooth communication across transactions.</p><p>• Provide coverage for sales support duties when needed and assist the team during high-volume periods.</p><p>• Contribute to accounts receivable and accounts payable activities by helping with invoice handling, payment processing, and account record updates.</p><p>• Assist with incoming shipments by checking delivered items against purchase documentation and noting discrepancies when necessary.</p><p>• Prepare outbound packages, complete shipment paperwork, and create labels to help ensure timely delivery to customers.</p><p>• Perform general warehouse and office support tasks as business needs shift throughout the day.</p><p>• Cross-train across multiple operational areas so you can step in when team members are unavailable and help maintain continuity.</p><p>• Complete routine administrative work such as data entry, document organization, and other clerical support that keeps operations on track.</p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options.<br>• Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed.<br>• Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up.<br>• Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes.<br>• Participate in assigned calling campaigns designed to enhance member service and strengthen engagement.<br>• Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently.<br>• Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels.<br>• Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards.<br>• Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations.<br>• Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
We are looking for an experienced Office Manager to lead day-to-day operations at a well-run testing site in Mentor, Ohio. This Long-term Contract position is ideal for someone who combines strong customer service instincts with the ability to oversee staff, maintain an organized office environment, and support a secure, compliant candidate experience. The role offers the opportunity to manage administrative workflows, guide onsite personnel, and help keep the center running smoothly in a calm, service-focused setting.<br><br>Responsibilities:<br>• Direct daily office and test center activities to ensure smooth operations, strong service delivery, and adherence to company and client expectations.<br>• Oversee scheduling, guidance, and day-to-day support for onsite staff, including contract team members, while promoting accountability and excellence.<br>• Coordinate hiring support, onboarding activities, and practical training for new employees to prepare them for site procedures and service standards.<br>• Review and approve time records and expense submissions accurately and on schedule.<br>• Enforce candidate check-in, identification, and security procedures to protect the integrity of the testing environment.<br>• Manage facility-related security measures such as controlled access, keys, locks, alarms, and monitoring systems.<br>• Step in to perform front desk, receptionist, and test administration duties whenever coverage is needed.<br>• Resolve routine technical or equipment issues and escalate more complex operational, candidate, or building concerns when appropriate.<br>• Document incidents, candidate concerns, and unusual testing events clearly, and partner with property management to maintain a safe and well-managed site.<br>• Support office administration by maintaining supplies, ordering materials as needed, and assisting with administrative tasks such as basic accounts payable coordination.
We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments.<br><br>Responsibilities:<br>• Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests.<br>• Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards.<br>• Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations.<br>• Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement.<br>• Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes.<br>• Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations.<br>• Prepare and maintain performance reports related to productivity, service levels, and customer experience results.<br>• Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
We are looking for an organized Office Assistant to support daily administrative operations at our location. This Long-term Contract opportunity offers a steady schedule of approximately 25 to 30 hours per week and is well suited for someone who enjoys providing front-desk support, handling clerical tasks, and keeping office records in order. The person in this role will help maintain smooth office workflow by assisting with communication, document processing, and general administrative needs. Flexibility to work weekdays and occasionally one Saturday per month is important for success in this assignment.<br><br>Responsibilities:<br>• Welcome visitors and provide attentive front-desk support while helping create an efficient and organized office environment.<br>• Answer incoming phone calls, direct inquiries to the appropriate contacts, and take accurate messages when needed.<br>• Scan, file, and organize documents to ensure records are easy to access and properly maintained.<br>• Perform a range of clerical support duties such as data handling, paperwork preparation, and general office coordination.<br>• Assist with site onboarding and day-to-day administrative processes to support smooth office operations.<br>• Track assigned tasks carefully and follow established procedures for timekeeping and administrative reporting.
We are looking for an Administrative Assistant to support daily office operations in Pennsylvania. This fully onsite opportunity is a long-term contract position and is ideal for someone who thrives in a fast-moving business setting with frequent executive and visitor interaction. The role combines front desk coordination, administrative support, scheduling, and office organization to help the team run smoothly each day.<br><br>Responsibilities:<br>• Welcome visitors, manage the reception area, and serve as the first point of contact for calls and in-person inquiries.<br>• Coordinate calendars, meetings, and logistics for directors, project managers, and other office leaders.<br>• Arrange business travel, prepare itineraries, and support related scheduling needs for staff and executives.<br>• Maintain office readiness by ordering supplies, organizing shared spaces, and assisting with general facilities coordination.<br>• Provide administrative support through data entry, document preparation, filing, and record maintenance using business systems and Microsoft Office tools.<br>• Assist with meal coordination for meetings and team events, including placing lunch orders and confirming delivery details.<br>• Monitor changing priorities throughout the day and communicate with stakeholders to ensure urgent needs are addressed appropriately.<br>• Support office workflow by updating information in internal platforms such as SharePoint and Workday as needed.
<p><strong>Accounting Manager- Non-Profit</strong></p><p><strong>Newington, CT - On Site</strong></p><p><strong>Reference ID: </strong>BR0013526258</p><p><strong>Contact: </strong>Brittany Rizzo / [email protected]</p><p>This company offers a salary range of $85,000-100,000 and a very competitive benefits package including paid time off, paid holidays, health insurance, dental insurance, vision insurance, and life insurance, as well as a retirement plan with a match. </p><p><br></p><p>A mission-driven nonprofit organization is seeking an experienced <strong>Accounting Manager</strong> to oversee core accounting operations, financial reporting, grant accounting, and budgeting activities. This individual will play a key role in maintaining accurate financial records, ensuring compliance with GAAP and grant requirements, and providing financial insights to support organizational decision-making.</p><p><br></p><p>The ideal candidate combines strong technical accounting expertise with excellent communication and relationship-building skills. They will work closely with department heads and line managers across the organization to develop budgets, monitor financial performance, and ensure resources are being managed effectively in support of the organization's mission.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee day-to-day accounting operations, ensuring accurate and timely financial records in accordance with GAAP.</li><li>Manage the month-end and year-end close processes, including journal entries, general ledger reconciliations, account analysis, and preparation of financial statements.</li><li>Oversee grant accounting, including tracking grant expenditures, monitoring funding restrictions, and ensuring compliance with grant terms and reporting requirements.</li><li>Prepare and review financial reports for grants, funding agencies, leadership, and other stakeholders.</li><li>Lead the annual budgeting process and develop ongoing forecasts to support financial planning and resource allocation.</li><li>Perform budget-to-actual variance analysis, investigate discrepancies, identify trends, and communicate findings and recommendations to management.</li><li>Partner with department heads and line managers to develop budgets, monitor spending, understand financial results, and address budgetary concerns.</li><li>Provide financial guidance and support to non-financial managers, translating complex accounting information into clear, actionable insights.</li><li>Establish and maintain effective internal controls, accounting policies, and procedures to promote accuracy, accountability, and compliance.</li><li>Support annual audits, financial reviews, and the preparation of supporting schedules and documentation.</li><li>Identify opportunities to improve accounting processes, financial reporting, and overall operational efficiency.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Administrative Support Specialist to provide essential office support for a sales team in Salem, New Hampshire. This Long-term Contract position is ideal for someone who enjoys keeping daily operations organized, communicating professionally with callers and visitors, and handling administrative tasks with accuracy. The role offers the opportunity to contribute to a well-run office environment through strong coordination, data management, and front-desk support.</p><p><br></p><p>Responsibilities:</p><p>• Manage a variety of day-to-day administrative activities to support smooth office operations and team productivity.</p><p>• Respond to inbound phone calls professionally, direct inquiries appropriately, and relay messages in a timely manner.</p><p>• Welcome visitors and provide front-desk assistance while maintaining a courteous and organized reception area.</p><p>• Enter, update, and maintain records with a high level of accuracy across office systems and documents.</p><p>• Prepare, organize, and distribute administrative materials, correspondence, and routine office documentation.</p><p>• Coordinate general office support tasks such as filing, scheduling, and tracking information needed by internal staff.</p><p>• Monitor administrative workflows and help ensure requests and routine tasks are completed efficiently and on time.</p>
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
We are looking for an organized and personable Administrative Assistant to support daily office operations at our location within a mission-driven non-profit environment. This fully in-office role serves as a central point of coordination for visitors, staff, facilities, and administrative activities, helping the workplace run smoothly and efficiently. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage competing priorities with care and attention to detail.<br><br>Responsibilities:<br>• Oversee day-to-day reception and office support activities, creating a welcoming and efficient experience for employees, guests, and partners.<br>• Receive visitors, answer general inquiries, and direct individuals to the appropriate staff members or resources in a thoughtful and organized manner.<br>• Process incoming and outgoing mail, including package distribution and shipment coordination through certified mail and courier services.<br>• Maintain orderly shared spaces by monitoring office, lobby, and breakroom supplies and replenishing inventory as needed.<br>• Coordinate meeting room readiness by arranging room setups, updating schedules, and resolving booking conflicts throughout the day.<br>• Partner with internal teams to track administrative items related to loan documentation, including insurance requirement updates.<br>• Liaise with building and service vendors to address maintenance, safety, access, cleaning, storage, and other facility-related needs.<br>• Support workplace operations by assisting with employee onboarding setups, identification badges, business card orders, and office access requests.<br>• Help organize internal events, meal coordination for meetings, vehicle-related administrative tasks, and special projects across departments.
<p>We are seeking a friendly, organized, and dependable receptionist to provide front desk coverage and administrative support to an HR team. This role serves as a primary point of contact for visitors, employees, and incoming inquiries while assisting with documentation, scheduling, and general office coordination. The ideal candidate is professional, detail-oriented, and comfortable balancing a variety of responsibilities in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming phone calls, greet visitors, and assist employees, candidates, and guests.</li><li>Manage front desk operations, including visitor check-in, interviews, deliveries, and incoming packages.</li><li>Provide administrative support to the HR team, including filing, document organization, and maintaining electronic employee records.</li><li>Prepare new hire orientation materials.</li><li>Maintain department calendars and assist with meeting preparation and coordination.</li><li>Assist with employee onboarding/offboarding and processing employment verification requests.</li><li>Help maintain organized and presentable reception areas, conference rooms, and shared office spaces.</li></ul>
We are looking for a Front Desk Coordinator to provide detail-oriented front-of-house support for a Contract position in Fort Wayne, Indiana. This role will serve as the first point of contact for visitors and callers, helping maintain a welcoming and organized office environment during holiday coverage. The ideal candidate is experienced, dependable, and comfortable managing reception activities while supporting day-to-day administrative needs.<br><br>Responsibilities:<br>• Welcome guests promptly, provide directions or assistance, and create a positive first impression for everyone entering the office.<br>• Manage a multi-line phone system by answering incoming calls, directing inquiries to the appropriate contacts, and taking accurate messages when needed.<br>• Oversee front desk operations throughout assigned holiday coverage dates to ensure consistent on-site support.<br>• Coordinate visitor check-in procedures and maintain an orderly reception area that reflects a detail-oriented workplace.<br>• Respond to routine questions from employees, clients, and vendors while escalating more complex matters appropriately.<br>• Handle basic concierge-style support such as assisting with office navigation, meeting arrivals, and general front office requests.<br>• Monitor daily reception activities and communicate important updates to internal staff as needed during coverage periods.
We are looking for an organized and service-oriented Office Manager to support daily operations and help create a welcoming, detail-focused environment for clients and staff. This Long-term Contract position plays a key role in coordinating administrative activities, assisting advisors with day-to-day needs, and ensuring the office runs smoothly. The ideal candidate brings strong judgment, close attention to detail, and the ability to manage multiple priorities while maintaining a responsive presence.<br><br>Responsibilities:<br>• Welcome clients and visitors, provide front-desk support, and help create a positive in-office experience.<br>• Coordinate internal and client-facing schedules, arrange meetings, and prepare conference spaces before and after use.<br>• Oversee incoming mail, packages, and routine deliveries while keeping shared office areas organized and presentable.<br>• Maintain inventory for office and kitchen supplies, place orders as needed, and ensure supply storage areas remain neat and fully stocked.<br>• Support advisor requests by arranging client gifts, preparing printed materials such as reports and invoices, and handling general administrative tasks.<br>• Assist with employee engagement activities, including team lunches, celebrations, and other office recognition efforts.<br>• Work with building or facilities contacts to address workspace needs and help maintain an orderly, functional office environment.<br>• Provide basic technology troubleshooting and support office systems and document organization as needed.<br>• Contribute to special projects, marketing functions, and occasional after-hours events when business needs require additional support.
We are looking for a customer-focused, detail-oriented individual to support employees with benefit-related questions in a Long-term Contract position based in Arkansas. This opportunity is well suited for someone who communicates clearly, works independently, and can manage sensitive information with discretion. The role begins remotely and involves assisting with topics such as health coverage, retirement plans, enrollment support, and claims inquiries while delivering a dependable service experience.<br><br>Responsibilities:<br>• Respond to employee inquiries about benefit programs, including medical coverage, retirement options, claims, and enrollment matters, with accuracy and professionalism.<br>• Walk employees through online tools, account access, and available resources so they can complete benefits-related tasks successfully.<br>• Investigate service issues, provide appropriate resolutions when possible, and direct more complex concerns to the correct support channels.<br>• Record each customer interaction thoroughly in internal systems to maintain accurate service and case documentation.<br>• Handle conversations across multiple platforms and applications while maintaining a high level of attentiveness and service quality.<br>• Safeguard confidential employee information by following privacy expectations and secure handling procedures.<br>• Maintain consistent availability during the assigned regular schedule, including the required half-day Saturday shift and Wednesday off.<br>• Participate fully in required training and apply new processes, tools, and service standards quickly and effectively.
We are looking for a detail-oriented Administrative Assistant to support daily office operations for a healthcare-focused organization in Durham, North Carolina. This Contract position is ideal for someone who enjoys keeping administrative processes organized, providing attentive front-desk support, and ensuring accurate information flow across the office. The role will involve handling communications, maintaining records, and assisting with routine clerical tasks that help the team operate efficiently.<br><br>Responsibilities:<br>• Manage day-to-day administrative activities to keep office functions running smoothly and efficiently.<br>• Respond to incoming calls in a courteous and attentive manner, directing inquiries to the appropriate contacts.<br>• Welcome visitors and provide front-desk support while maintaining a well-organized office environment.<br>• Enter, update, and review information in office records with a strong focus on accuracy and timeliness.<br>• Prepare, organize, and maintain documents, files, and other administrative materials for team use.<br>• Coordinate general office support tasks such as scheduling, correspondence, and routine follow-up activities.
<p>We are looking for a detail-oriented Dispatcher to support daily delivery operations in Wyoming, Michigan. This Long-term Contract position is ideal for someone who can coordinate driver activity, manage route updates, and keep fast-paced dispatch workflows running smoothly. The role combines logistics coordination, real-time problem solving, and driver support to help ensure timely and accurate service throughout each shift.</p><p><br></p><p>Part Time <strong>Regular </strong>Dispatch</p><ul><li>There are 2 weekly shifts: Sunday - Wednesday and Wednesday - Saturday</li><li>6p-10p EST</li><li><strong>Regular </strong>will run starting ASAP through the end of March 2027</li><li>Training will occur via zoom/google link</li><li>Remote online training will occur from 9a-5p CT on Monday and Tuesday of each week.</li></ul><p><br></p><p>Part Time <strong>Seasonal </strong>Dispatch</p><ul><li>There are 2 weekly shifts: Sunday - Wednesday and Wednesday - Saturday</li><li>7a-12p EST</li><li><strong>Seasonal </strong>will run starting ASAP through the 2<em>nd</em> week of January ending 1/15/27</li><li>Training will occur via zoom/google link</li><li>Remote online training will occur from 9a-5p CT on Monday and Tuesday of each week.</li></ul><p><br></p><p><br></p><p>Responsibilities:</p><p>• Direct day-to-day dispatch operations for a large group of drivers, tracking route activity and responding quickly to changing delivery needs.</p><p>• Use dispatch and routing systems to create, adjust, and maintain accurate delivery schedules and status information.</p><p>• Prepare the site for departures by receiving incoming vehicles, organizing package staging, and supporting route readiness before loadout begins.</p><p>• Guide drivers through check-in and check-out processes, answer delivery-related questions, and provide coaching on service expectations and compliance standards.</p><p>• Handle end-of-shift follow-up by resolving delivery exceptions, documenting outstanding issues, and preparing clear turnover notes for the next dispatch team.</p><p>• Monitor drivers while they are on route, identify service disruptions, and escalate technical, payment, or policy concerns to the proper internal contacts.</p><p>• Review proof-of-delivery records and photos to confirm completeness, flag discrepancies, and ensure required corrections are documented.</p><p>• Maintain reliable coverage across dispatch stations and assist with package sorting during higher-volume periods when operational support is needed.</p>
<p>We are seeking a friendly, professional, and organized Medical Receptionist to support the front desk operations of a busy healthcare practice. This individual will be responsible for creating a welcoming experience for patients while assisting with scheduling, registration, insurance verification, and general administrative support. The ideal candidate has strong customer service skills, excellent attention to detail, and the ability to remain calm and professional in a fast-paced medical environment.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and check in patients in a professional and welcoming manner</li><li>Answer incoming phone calls and assist patients with questions and scheduling</li><li>Schedule, confirm, reschedule, and cancel patient appointments</li><li>Register new patients and update demographic and insurance information</li><li>Verify insurance eligibility and benefits</li><li>Collect copays, deductibles, and patient balances when applicable</li><li>Maintain accurate and confidential patient records</li><li>Communicate with physicians, nurses, medical assistants, and other clinical staff</li><li>Assist patients with forms, referrals, authorizations, and general inquiries</li><li>Monitor patient flow and communicate delays or scheduling changes</li><li>Scan, upload, and maintain medical documentation</li><li>Follow HIPAA and patient confidentiality requirements</li><li>Assist with medical records requests and administrative paperwork</li><li>Maintain a clean, organized, and professional front desk area</li><li>Provide additional administrative support as needed</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience.<br><br>Responsibilities:<br>• Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes.<br>• Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning.<br>• Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables.<br>• Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction.<br>• Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users.<br>• Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services.<br>• Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction.<br>• Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release.<br>• Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required.<br>• Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
We are looking for an Account Manager to support customer account operations for a community energy organization in Monterey, California. This Long-term Contract position is well suited for someone who thrives in a fast-paced service environment, can explain technical and billing-related matters clearly, and enjoys solving customer issues with professionalism. The person in this role will collaborate with internal teams, participate in meetings to understand service details, and help ensure customers receive timely and accurate support.<br><br>Responsibilities:<br>• Manage customer account inquiries related to billing, service questions, and account concerns through high-volume communication channels.<br>• Investigate and resolve customer issues by identifying root causes, coordinating with internal teams, and following through to completion.<br>• Participate in cross-functional meetings to build a strong understanding of technical services and apply that knowledge to customer support activities.<br>• Serve as a point of contact for customers by providing clear guidance, accurate information, and responsive account assistance.<br>• Work with third-party service providers involved in customer communications to help maintain consistent support and issue resolution.<br>• Track account activity and customer interactions within CRM and related systems to support accurate records and reporting.<br>• Use tools such as Salesforce, Tableau, and Microsoft Office to monitor account information, organize data, and support daily operations.<br>• Contribute to a positive customer experience by handling inquiries with urgency, professionalism, and strong problem-solving skills.
We are looking for a customer-focused detail-oriented individual to support a local government organization serving the local community. This Long-term Contract position is ideal for someone who can respond to public inquiries with accuracy and empathy while helping residents understand available services and processes. The role requires strong communication, sound judgment, and a commitment to delivering a positive experience across a wide range of constituent interactions.<br><br>Responsibilities:<br>• Respond to incoming questions from residents and stakeholders regarding public services, programs, and local policies through phone and other communication channels.<br>• Guide community members through service requests and administrative procedures, helping them understand next steps and required documentation.<br>• Coordinate with internal departments to gather accurate details and provide timely, well-informed answers to customer concerns.<br>• Record interactions, updates, and service outcomes clearly to support consistent follow-up and high-quality service delivery.<br>• Stay informed on current government offerings, initiatives, and procedural updates to ensure reliable information is shared with the public.<br>• Handle both inbound and outbound customer communications in a courteous, solution-oriented manner that reflects public service standards.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Wausau, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Front Desk Coordinator to support daily office operations. This contract position is ideal for someone who enjoys creating a welcoming environment, keeping shared spaces well organized, and ensuring front desk activities run smoothly. The role also involves coordinating on-site services and helping plan meetings and workplace events with care and attention to detail.<br><br>Responsibilities:<br>• Welcome visitors, answer incoming inquiries, and provide a helpful first point of contact for the office.<br>• Oversee day-to-day front desk activities to keep reception operations organized, responsive, and efficient.<br>• Coordinate facility-related requests by working with building staff, vendors, and internal teams to address workplace needs.<br>• Maintain the appearance and order of common areas, meeting rooms, and reception spaces throughout the day.<br>• Arrange meeting logistics, including room scheduling, setup, and support for office events and gatherings.<br>• Track office supplies and place orders as needed to ensure the workplace remains fully stocked and functional.