We are looking for a Front Desk Coordinator to provide detail-oriented front-of-house support for a Contract position in Fort Wayne, Indiana. This role will serve as the first point of contact for visitors and callers, helping maintain a welcoming and organized office environment during holiday coverage. The ideal candidate is experienced, dependable, and comfortable managing reception activities while supporting day-to-day administrative needs.<br><br>Responsibilities:<br>• Welcome guests promptly, provide directions or assistance, and create a positive first impression for everyone entering the office.<br>• Manage a multi-line phone system by answering incoming calls, directing inquiries to the appropriate contacts, and taking accurate messages when needed.<br>• Oversee front desk operations throughout assigned holiday coverage dates to ensure consistent on-site support.<br>• Coordinate visitor check-in procedures and maintain an orderly reception area that reflects a detail-oriented workplace.<br>• Respond to routine questions from employees, clients, and vendors while escalating more complex matters appropriately.<br>• Handle basic concierge-style support such as assisting with office navigation, meeting arrivals, and general front office requests.<br>• Monitor daily reception activities and communicate important updates to internal staff as needed during coverage periods.

• Prior experience in a receptionist, front desk, or customer-facing administrative role.<br>• Ability to operate a multi-line switchboard or similar phone system with accuracy and care.<br>• Strong verbal communication skills and confidence handling a high volume of inbound calls.<br>• Detail-oriented demeanor with a service-oriented approach to visitors, callers, and internal teams.<br>• Reliable attendance and the flexibility to support scheduled holiday coverage.<br>• Ability to stay organized, manage multiple tasks, and maintain composure in a busy reception setting.

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