We are looking for a Customer Service Representative to join a growing team in Minnesota in a Contract to permanent capacity. This position supports business customers by managing day-to-day order activity, coordinating shipment updates, and helping resolve returns with accuracy and care. The role is well suited for someone who enjoys working in a fast-paced B2B environment, communicates clearly across multiple channels, and takes pride in delivering dependable service.<br><br>Responsibilities:<br>• Process incoming customer and sales orders accurately and ensure requests are routed and completed in a timely manner.<br>• Communicate shipment status, delivery timing, and tracking details to customers to keep them informed throughout the order lifecycle.<br>• Handle return authorization requests and coordinate the necessary steps to support efficient issue resolution.<br>• Respond to inbound inquiries from customers, distributors, and internal partners through phone and email with a thorough and helpful approach.<br>• Maintain organized order records and update customer information within the company’s ERP and related systems.<br>• Support shared customer accounts as part of the general service team, assisting with a broad range of account needs rather than assigned territories.<br>• Use Microsoft Office tools and internal platforms to manage correspondence, documentation, and routine service tasks.<br>• Contribute to a collaborative department by helping balance daily workflow volumes and meeting service expectations in a dynamic setting.
<p><strong>Job Responsibilities:</strong></p><p>· Help customers with all financial servicing needs through both inbound and outbound contact. </p><p>· Contact customers to help them to fulfill their financial obligations by arranging for repayment or settlement of account balances offering other borrower’s assistance options. </p><p>· Collection efforts on all denied short paid or unpaid hospital claims</p><p>· Knowledge of laws and regulations as it relates to collection efforts</p><p>· Knowledge of contracts terminology and rates</p>
<p>We are looking for a Customer Service Specialist to support daily service coordination and administrative operations for a community-focused warehouse program in Honolulu, Hawaii. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing multiple priorities, and maintaining accurate information in a fast-paced environment. The person in this role will serve as a key point of contact for clients and community members while helping ensure appointments, records, and follow-up activities are handled efficiently. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800.</p><p><br></p><p>Responsibilities:</p><p>• Deliver attentive and detail-oriented support to individuals seeking information about available programs and services.</p><p>• Coordinate pickup times and schedule client appointments to keep daily operations organized and on track.</p><p>• Enter and update client and program information with a strong focus on accuracy and timeliness.</p><p>• Conduct client surveys and record responses to support service improvement efforts.</p><p>• Respond to phone and email inquiries with clear communication and appropriate follow-up.</p><p>• Assist with administrative assignments and special projects tied to human services program activities.</p><p>• Collaborate with staff, clients, and community partners across a diverse service environment.</p><p>• Maintain organized records and documentation to support smooth office and program workflow.</p>
<p>We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.</p><p>• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.</p><p>• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.</p><p>• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.</p><p>• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.</p><p>• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.</p><p>• Document customer conversations and service activities thoroughly and accurately within company systems.</p><p>• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.</p><p>• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.</p><p>• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.</p>
<p>Patient Access Representative </p><p>Full Time - Monday-Friday - 7:30am-4:00pm</p><p><br></p><p>We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.</p><p>• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.</p><p>• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.</p><p>• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.</p><p>• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.</p><p>• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.</p><p>• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.</p><p>• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.</p><p>• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.</p>
<p>We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential.</p><p><br></p><p>Responsibilities:</p><p>• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.</p><p>• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.</p><p>• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.</p><p>• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.</p><p>• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.</p><p>• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.</p><p>• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.</p><p>• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.</p>
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
<p>Charlie Gilmur with Robert Half is searching for a Customer Experience Specialist to deliver responsive, high-quality support for customers in Lake Oswego, Oregon. This role focuses on building strong relationships through thoughtful communication, efficient issue resolution, and consistent follow-through. The ideal candidate is organized, detail-oriented, and comfortable coordinating with multiple internal teams to create a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Build lasting customer relationships by anticipating needs, providing practical solutions, and following through after each interaction.</p><p>• Manage return merchandise authorizations with accuracy, ensuring requests are documented and completed in a timely manner.</p><p>• Support customers throughout warranty-related inquiries by explaining next steps clearly and keeping cases moving toward resolution.</p><p>• Monitor open warranty matters and maintain consistent communication until each issue is fully addressed.</p><p>• Partner with teams across operations, warehouse, and sales to resolve concerns smoothly and maintain service continuity.</p><p>• Identify recurring customer themes and relay actionable insights to leadership to help improve products and service processes.</p><p>• Handle a high volume of customer requests while maintaining careful attention to quality, detail, and response accuracy.</p><p>• Balance efficiency with a supportive approach so customers feel heard while service standards and response times are met.</p><p>• Take ownership of service outcomes by addressing errors professionally and contributing to ongoing improvements in the customer experience.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013542648</p>
<p>We are seeking a professional and client-focused <strong>Client Services Representative</strong> to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
We are looking for a Customer Service Specialist to support day-to-day client interactions while handling essential billing and account-related tasks in Horsham, Pennsylvania. This position combines customer support with administrative accounting work, making it ideal for someone who communicates clearly, stays organized, and manages detailed information with accuracy. The right candidate will help maintain positive customer relationships while ensuring invoices, payment records, and account documentation are processed efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing timely and attentive assistance with account and billing questions.<br>• Enter and update customer and financial information in internal systems with a strong focus on accuracy and completeness.<br>• Prepare, review, and process invoices to support efficient account maintenance and timely payment activity.<br>• Assist with accounts receivable tasks, including tracking outstanding balances and documenting payment status.<br>• Resolve routine service issues by researching account details and coordinating with internal teams when needed.<br>• Maintain organized records of customer communications, invoices, and account activity for reporting and follow-up purposes.<br>• Support administrative workflows related to customer accounts, ensuring information is current and properly documented.
<p>We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.</p><p>• Coordinate service appointments by matching customer needs with technician availability and operational schedules.</p><p>• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.</p><p>• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.</p><p>• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.</p><p>• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.</p><p>• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.</p>
We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination.<br><br>Responsibilities:<br>• Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner.<br>• Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness.<br>• Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability.<br>• Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service.<br>• Work closely with internal team members to strengthen service delivery practices and improve the overall client experience.<br>• Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach.<br>• Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
<p>We are looking for a Patient Service Rep to support patient registration and front-end service activities for a healthcare team in Blue Bell, PA. This Contract position focuses on delivering courteous patient support, coordinating appointment-related activities, and maintaining accurate records in a HIPAA-regulated setting. The ideal candidate is organized, responsive, and comfortable handling scheduling, documentation, and communication tasks in an onsite clinical environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients with registration activities, ensuring demographic, insurance, and referral information is entered accurately and completely.</p><p>• Coordinate patient appointments by managing calendars, confirming visit details, and adjusting schedules as needed to support clinic operations.</p><p>• Respond to incoming calls, voicemail, and email inquiries with professionalism, routing messages promptly and providing clear follow-up information.</p><p>• Maintain medical records and related documentation with strong attention to detail while following privacy and compliance standards.</p><p>• Review required forms, submissions, and supporting materials to help keep patient files current and ready for care delivery.</p><p>• Support clinical trial-related administrative tasks when applicable, including scheduling and document handling in accordance with established procedures.</p><p>• Assist with coordination of required candidate screening and other visit preparation activities to help patients move smoothly through the care process.</p><p>• Participate in training activities and apply updated procedures, modules, and workflow guidance to daily registration and service tasks.</p>
<p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams.</p><p><br></p><p>The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul><p><br></p>
<p>We are looking for a Patient Care Coordinator to support patient registration operations in Bakersfield, California. This position is fully onsite and plays an important role in delivering accurate intake, insurance verification, and financial clearance services in a fast-paced hospital setting. The person in this role will help create a positive patient experience while ensuring documentation, compliance, and billing-related information are completed correctly and on time.</p><p><br></p><p>Responsibilities:</p><p>• Register patients accurately by entering demographic, insurance, and visit-related details into hospital systems while minimizing duplicate records.</p><p>• Verify coverage information, review benefits, and obtain required forms, signatures, and supporting documentation before or during the registration process.</p><p>• Collect patient financial responsibility, process payments securely, and maintain proper cash-handling and payment documentation procedures.</p><p>• Support access workflows across multiple intake areas, which may include emergency, inpatient, outpatient, and maternity-related registration functions based on operational needs.</p><p>• Communicate professionally with patients, families, clinical teams, physician offices, and insurance representatives to resolve registration and coverage issues promptly.</p><p>• Maintain compliance with hospital policies, payer requirements, privacy expectations, and revenue cycle standards throughout each patient encounter.</p><p>• Monitor work queues and prioritize tasks effectively to prevent delays, reduce incomplete registrations, and support timely billing and reimbursement.</p><p>• Scan, review, and organize registration records so that patient files remain complete, accurate, and accessible for downstream processes.</p>
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion.<br><br>Responsibilities:<br>• Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions.<br>• Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use.<br>• Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule.<br>• Draft engagement letters, written client communications, and other administrative materials needed to support daily operations.<br>• Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs.<br>• Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems.<br>• Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks.<br>• Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines.<br>• Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
<p>We are looking for a Customer Success Specialist to join a contract assignment in Tennessee. This position supports customer service operations by strengthening team processes, guiding new hires, and promoting consistent service delivery. The ideal candidate brings hands-on customer support experience, communicates clearly, and can quickly become a trusted resource on internal tools and workflow standards.</p><p><br></p><p>Responsibilities:</p><p>• Create and refine operating procedures that give the customer support team clear, repeatable guidance for daily work.</p><p>• Lead onboarding and practical instruction for new team members, covering service expectations, policies, workflows, and support tools.</p><p>• Build familiarity with internal platforms and act as a go-to resource for teammates who need help navigating systems or resolving process questions.</p><p>• Provide coaching and hands-on training that improves employee confidence, accuracy, and productivity in customer-facing tasks.</p><p>• Support the growth of the support function by contributing to team development, process standardization, and efficient onboarding practices.</p><p>• Review support activity to help maintain strong service quality, dependable responses, and consistent execution across the team.</p><p>• Step in on more complex customer concerns, investigate issues thoroughly, and deliver timely, effective resolutions.</p><p>• Evaluate current workflows to uncover inefficiencies and recommend practical improvements that strengthen customer satisfaction and operational effectiveness.</p><p>• Work closely with leadership to roll out service policies, training approaches, and support strategies aligned with business goals.</p><p><br></p><p>For Immediate consideration please call Lauren Bond 865-370-2212 </p>
We are looking for a Patient Access Representative to join a healthcare team in Cambridge, Minnesota on a Contract basis. This position plays an important role in creating a smooth arrival experience for patients while supporting accurate registration, insurance validation, and financial clearance activities. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage administrative tasks efficiently in a fast-paced clinical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, creating a positive and supportive front-desk experience.<br>• Complete patient intake by entering and updating demographic, insurance, and contact information with a high degree of accuracy.<br>• Confirm coverage details, eligibility, and benefit information to help prevent billing issues and delays in care.<br>• Collect copayments, deductibles, and other patient-responsible amounts in accordance with established procedures.<br>• Guide patients through available financial assistance options and support them with required application steps.<br>• Maintain registration records, forms, and signatures within Epic and other relevant systems to ensure complete documentation.<br>• Investigate and correct account discrepancies or registration errors to support clean claim submission and efficient follow-up.<br>• Coordinate appointment scheduling changes and updates when needed to support patient access operations.
<p>We are looking for a detail-oriented Legal Intake and Call Receptionist to support a busy legal team. This contract-to-permanent opportunity is ideal for someone who communicates with empathy, stays organized in a fast-paced setting, and can manage client interactions with discretion. The person in this role will serve as a key point of contact for prospective and current clients while helping ensure intake details, records, and scheduling tasks are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Conduct initial conversations with prospective clients, using established intake methods to collect complete and relevant case information.</p><p>• Record details such as incident timelines, involved parties, injuries, treatment history, and important legal deadlines with a high degree of accuracy.</p><p>• Enter and maintain intake data in the firm's case tracking system so records remain current and organized.</p><p>• Coordinate consultation appointments and quickly direct urgent or deadline-sensitive matters to the appropriate team member.</p><p>• Keep prospective clients informed about where they are in the review process and respond to routine status-related questions.</p><p>• Communicate clearly with existing clients, relay messages, and forward legal or case-specific questions to attorneys or paralegals.</p><p>• Maintain thorough documentation of phone calls, voicemail messages, follow-up efforts, and other client communications.</p><p>• Support case evaluation by requesting, collecting, and tracking records, forms, authorizations, and other needed documentation.</p><p>• Assist with day-to-day administrative work such as scanning, filing, mailing, correspondence, and data entry while safeguarding confidential information.</p><p>• Perform additional office and client-service duties as needed to support legal operations.</p>
<p>.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.</p><p>This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.</p><p>What You'll Do</p><ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul><p>Growth Opportunity</p><p>Successful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:</p><ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul><p><br></p>
We are looking for an Associate Clinical Admin to support patient benefit screening and application processing in a hospital environment in Newark, New Jersey. This Long-term Contract position plays an important role in helping patients navigate coverage options, secure eligible state and federal assistance, and keep internal teams informed throughout the process. The ideal candidate brings strong communication, organization, and documentation skills, along with the ability to work effectively onsite in a fast-paced healthcare setting.<br><br>Responsibilities:<br>• Meet with patients in the hospital to gather information and guide them through available coverage and assistance programs.<br>• Prepare and submit applications for appropriate public benefit programs while ensuring documentation is complete and accurate.<br>• Review medical charts and related records to collect supporting details needed to move cases forward efficiently.<br>• Follow up with state and federal agencies to monitor application progress and help resolve outstanding issues affecting determinations.<br>• Communicate case updates clearly to hospital staff and respond to questions related to benefit status and next steps.<br>• Maintain organized records of patient interactions, submitted materials, and pending actions to support timely follow-through.<br>• Provide administrative support for additional client-specific tasks connected to coverage coordination and eligibility review.
<p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul><p><br></p>
<p>Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. </p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>We are looking for a Customer Support Coordinator for one of our Robert Half clients. This role plays a pivotal role in ensuring exceptional customer experiences by managing domestic and international orders, maintaining accurate customer profiles, and facilitating communication between distributors, customers, and internal teams. Leveraging advanced proficiency in Microsoft Office Suite, alongside ERP systems. The is a long-term contract opportunity that focuses on efficient order processing, inventory management, and issue resolution.</p><p><br></p><p><u>Responsibilities: </u></p><p> Provide secondary phone support as needed, in alignment with the Customer Support Administrative Manager, who serves as the first point of contact.</p><p>· Support distributors from order entry through shipment pick-up, maintaining professional relationships with buyers and customers.</p><p>· Maintain accuracy of order‑related customer data in coordination with the Customer Support Administrative Manager to ensure consistency across ERP systems.</p><p>· Partner with the Customer Support Administrative Manager to resolve discrepancies in customer profiles (such as duplicate or incomplete information) distributor details, and account‑related documentation.</p><p>· Confirm orders with distributors and chains, with the appropriate Sales Manager before processing. This includes ensuring timely updates, order confirmations, and tracking information to internal and external customers.</p><p>· Analyze and follow up on open orders and back orders; communicate with Shipping to ensure timely fulfillment.</p><p>· Manage inbound phone communication, respond to routine inquiries, and direct calls to the appropriate team members in a timely manner.</p><p>· Coordinate schedules, appointments, and calendar updates to support smooth day-to-day operations across the team.</p><p>· Maintain organized tracking of tasks, follow-ups, and scheduling priorities to help ensure deadlines are met.</p><p>· Use NetSuite and related office tools to enter information, update records, and support administrative workflows.</p><p>· Assist with operational processes and office procedures, including updates tied to workflow or system-related changes when required.</p>
<p>. This long-term contract position offers the opportunity to work closely with customers and internal teams to address requests, share updates, and keep client programs running smoothly. The role is best suited for someone who communicates clearly, stays organized, and is comfortable handling administrative and service-related tasks in a structured environment.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong client relationships through regular communication, timely follow-up, and careful resolution of routine and escalated concerns.</p><p>• Manage client support activities such as onboarding assistance, account administration, reporting coordination, and program-related requests.</p><p>• Collaborate with service operations and other internal partners to help meet account expectations and maintain agreed service performance.</p><p>• Gather customer needs and relay important details to the appropriate internal teams while helping address service issues and identify improvement opportunities.</p><p>• Coordinate system setup, user access, usability support, and client training to help ensure a smooth customer experience.</p><p>• Prepare and distribute standard operating procedures, reports, data summaries, and dispatch-related updates for assigned accounts.</p><p>• Lead scheduled client check-in calls to provide status updates, answer questions, and share relevant program information.</p><p>• Offer day-to-day guidance and basic training support to teammates when questions arise around processes or tools.</p><p>• Complete assigned tasks by following established procedures, escalating issues when needed, and working under close supervision to deliver accurate results.</p>