<p>We are looking for a detail-oriented Customer Service Coordinator to support in Erlanger, Kentucky. This Long-term Contract position focuses on reviewing applications, gathering required documentation, updating records in Excel and internal databases, and guiding clients through the eligibility process with professionalism and empathy. Success in this position requires strong accuracy, confidentiality, and the ability to manage a high volume of client information in a fast-paced service environment.</p><p><br></p><p>Responsibilities:</p><p>• Review submitted assistance applications, enter information into internal systems and spreadsheets, and maintain complete and accurate case records.</p><p>• Contact applicants to request missing documents, clarify submitted information, and keep files moving toward timely eligibility decisions.</p><p>• Process requests for emergency financial support, including coordination related to utility assistance, rental support, and other household stability services.</p><p>• Communicate clearly with clients about documentation needs, application status, benefit decisions, and next steps in the process.</p><p><br></p>
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and provide clear, helpful information.<br>• Assist individuals with questions, concerns, and service requests while delivering a positive customer experience.<br>• Enter orders and update customer details with accuracy and attention to detail.<br>• Place outbound calls as needed to follow up on requests, confirm information, or provide updates.<br>• Document customer interactions thoroughly to maintain organized and reliable records.<br>• Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Support daily call center operations by managing a consistent volume of phone-based interactions.
We are looking for an Eligibility Specialist to join an organization in Cleveland, Ohio as part of a long-term contract assignment. This on-site opportunity is well suited for someone who can guide applicants through intake and eligibility review while delivering responsive, thoughtful support in a fast-paced service environment. The role focuses on processing client information accurately, maintaining organized records, and helping ensure timely access to community assistance programs. Candidates with experience in eligibility determination, case management, intake coordination, or customer-facing support will be especially well positioned for success.<br><br>Responsibilities:<br>• Conduct intake interviews with applicants, gather required documentation, and explain program guidelines in a clear and supportive manner.<br>• Review applications for completeness and evaluate submitted information to determine eligibility in accordance with established policies and timelines.<br>• Enter, update, and maintain client records across Microsoft Office tools, Salesforce, Excel, and related content management systems with a high degree of accuracy.<br>• Manage a steady volume of cases in a production-driven setting while maintaining quality standards and strong attention to detail.<br>• Organize and retrieve client files, including work involving document imaging, microfilm, or other recordkeeping systems as needed.<br>• Communicate with clients, colleagues, and internal teams to resolve missing information, clarify case details, and move applications toward completion.<br>• Support office-based operations during the initial training period and contribute to consistent, dependable service delivery in an on-site environment.<br>• Assist with additional program duties tied to ongoing funding needs and operational continuity as assigned.
<p>Robert Half is seeking an Accounts Receivable Clerk who also has experience in A/P to join our Full-Time Engagement Professionals team. In this role, you will support client projects by handling invoicing, cash applications, collections, payment processing, vendor invoices, and other day-to-day accounting operations. This opportunity offers the stability of full-time employment, exposure to a variety of client environments, and the chance to contribute to critical projects and interim needs.</p><p><br></p><p><strong>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process customer invoices, post payments, and apply cash accurately</li><li>Monitor aging reports and assist with collections follow-up</li><li>Reconcile accounts receivable transactions and resolve discrepancies</li><li>Support accounts payable functions, including invoice processing and vendor payments</li><li>Maintain accurate financial records and assist with month-end close activities</li><li>Provide general accounting and administrative support for client engagements</li><li>Support Accounts Payable</li></ul>
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for both commercial and consumer accounts in Georgia. This contract opportunity with potential for a permanent role is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and help maintain healthy cash flow through consistent follow-up. The right candidate will be comfortable handling billing-related collection activity, reviewing account status, and working with customers to secure timely payment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a portfolio of clients with outstanding balances and proactively contact them by phone, email, and other communication channels to drive collections activity.</li><li>Follow established processes, decision trees, and documented client agreements to resolve delinquent accounts and secure payment commitments.</li><li>Work closely with the Client Success team to review account status, supporting documentation, retention requirements, and next steps for collection efforts.</li><li>Maintain detailed and accurate account notes, payment arrangements, and collection activity within the company's CRM and proprietary portal.</li><li>Handle difficult collection conversations with professionalism while educating clients on their obligations and available resolution options.</li><li>Meet daily activity expectations, including approximately 200 outbound calls and 3 hours of talk time.</li><li>Monitor deadlines and account milestones to ensure timely follow-up and escalation when necessary.</li><li>Achieve collection goals through a combination of consistent activity, persistence, and effective negotiation skills.</li></ul><p><br></p>
<p>We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.</p><p>• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.</p><p>• Review aging information and account details to identify delinquent balances and determine appropriate next steps.</p><p>• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.</p><p>• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.</p><p>• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.</p><p>• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.</p>
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.<br><br>Responsibilities:<br>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.<br>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.<br>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.<br>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.<br>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.<br>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
We are looking for a Customer Service Representative to join a busy on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.<br>• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.<br>• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.<br>• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.<br>• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.<br>• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.<br>• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.<br>• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.
<p>We are seeking a Senior IT Support Specialist to join an established organization in Coalinga. This is a hands-on technical role that will serve as an escalation point for Tier 2 IT issues while providing technical guidance and mentorship to junior IT staff.</p><p><br></p><p>Responsibilities:</p><ul><li>Troubleshoot escalated hardware, software, network, access, and connectivity issues</li><li>Support Windows Server, Microsoft 365, Active Directory/Entra ID, virtualization, backups, and endpoint technologies</li><li>Support LAN/WAN, wireless, DNS, DHCP, VLAN, VPN, and VoIP environments</li><li>Assist with server administration, patching, maintenance, and troubleshooting</li><li>Provide technical direction and mentoring to junior IT staff</li><li>Support onboarding, offboarding, equipment deployment, and access management</li><li>Maintain technical documentation and coordinate with technology vendors</li></ul><p><br></p>
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
We are looking for a Customer Service Representative to support a local government organization serving the Richmond, Virginia community. This Long-term Contract position focuses on delivering courteous, accurate assistance to residents and stakeholders by helping them access public services and understand available programs. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to manage inquiries with professionalism and care.<br><br>Responsibilities:<br>• Respond to resident and stakeholder questions by phone and other service channels, providing clear guidance on public programs, services, and policies.<br>• Help individuals understand application steps, required documentation, and service procedures to create a smooth and positive customer experience.<br>• Coordinate with internal departments to gather accurate updates and ensure timely follow-up on questions, concerns, and service requests.<br>• Maintain current knowledge of agency offerings, community resources, and operational processes in order to deliver reliable information.<br>• Document customer interactions, service requests, and outcomes accurately within applicable systems and records.<br>• Handle sensitive or confidential information responsibly while maintaining professionalism in every interaction.<br>• Support both inbound and outbound communication needs, including follow-ups related to service requests or unresolved issues.
We are looking for a dependable Customer Service Representative to support credit union members in a high-volume contact center environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, communicates with patience and professionalism, and can navigate multiple systems while handling inbound inquiries. The role focuses on delivering accurate account support, explaining available services, and creating a positive experience for members across a growing organization.<br><br>Responsibilities:<br>• Respond to incoming member calls and provide timely assistance with account questions, service requests, and general product information.<br>• Guide members through banking-related inquiries with a calm, courteous approach, especially when assisting individuals who may need extra patience and reassurance.<br>• Use several desktop applications and screens at the same time to research accounts, document interactions, and complete service tasks accurately.<br>• Explain credit union products and available solutions clearly so members can make informed decisions about their needs.<br>• Maintain detailed and accurate records of conversations, follow-up steps, and resolutions within internal systems.<br>• Support increased service demand related to recent organizational growth while continuing to meet quality and responsiveness expectations.<br>• Participate fully in onboarding, orientation, and scheduled training to build knowledge of policies, procedures, and member support standards.<br>• Work a rotating schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the same week to remain within standard hours.
<p>We are looking for a Customer Service Representative to join a team in Indianapolis, Indiana for a Contract position. This is a one-day project, 5:30am-7-8pm supporting one of our Robert Half clients.</p><p><br></p><p>In this role, you will serve as a primary point of contact for customers, delivering timely support, clear guidance, and accurate information in a busy office environment. The ideal candidate is comfortable handling frequent inbound interactions, documenting details carefully, and using multiple systems to resolve questions efficiently. This opportunity is well suited for someone who communicates professionally, stays organized under pressure, and is committed to creating a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage a steady flow of incoming customer calls with professionalism, courtesy, and efficiency.</p><p>• Respond to questions about services, processes, and general requests by providing clear and accurate information.</p><p>• Investigate customer concerns using internal resources and system tools to reach appropriate solutions.</p><p>• Record call details, customer issues, and outcomes thoroughly in designated databases and tracking systems.</p><p>• Escalate complicated or unresolved matters to supervisors or the appropriate internal contacts when needed.</p><p>• Support customers with account changes, status updates, and issue resolution while ensuring accuracy in all entries.</p><p>• Use multiple computer applications at the same time while maintaining attentive and effective communication with callers.</p><p>• Adhere to established service guidelines, company procedures, and confidentiality standards when handling sensitive information.</p><p>• Work closely with colleagues to deliver prompt, consistent, and high-quality customer support.</p>
<p>We are seeking a highly organized, customer-focused Service Coordinator to support daily service operations and ensure efficient coordination between customers, field technicians, and internal teams. This individual will be responsible for scheduling service appointments, managing work orders, communicating with customers, and tracking service requests from initiation through completion. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment where strong communication, problem-solving, and time management skills are essential. Previous experience in a service-oriented industry, such as facilities maintenance, HVAC, construction, equipment repair, or field services, is preferred.</p><p><br></p><p>Key Responsibilities</p><ul><li>Coordinate and schedule service calls, maintenance appointments, and technician assignments.</li><li>Serve as a primary point of contact for customers regarding service requests, scheduling updates, and job status inquiries.</li><li>Create, update, and track work orders to ensure timely completion of service requests.</li><li>Communicate with field technicians to confirm schedules, provide job details, and address changing priorities.</li><li>Monitor service schedules and proactively resolve scheduling conflicts, delays, and customer concerns.</li><li>Prepare service estimates, proposals, invoices, and other job-related documentation as needed.</li><li>Maintain accurate customer records, service histories, equipment information, and work order documentation.</li><li>Coordinate parts, materials, equipment, and vendor resources required for service jobs.</li><li>Follow up with customers after service completion to confirm satisfaction and address outstanding issues.</li><li>Assist with processing purchase orders, tracking expenses, and supporting service department billing.</li><li>Communicate with internal departments, including sales, operations, accounting, and field personnel, to ensure smooth workflows.</li><li>Monitor open service requests and follow up on outstanding work orders to ensure deadlines are met.</li><li>Maintain organized digital filing systems and update service management software with accurate information.</li><li>Identify opportunities to improve scheduling efficiency, customer communication, and overall service delivery.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support vendor and client outreach for a Contract position based in Richmond, Virginia. In this role, you will connect with external partners by phone, confirm important account and payment details, and provide clear guidance on available payment methods and enrollment steps. The ideal candidate brings strong customer communication skills, attention to detail, and the ability to keep records accurate while managing a fast-paced call workload.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide contacts through payment choices, registration steps, and documentation needs with a detail-oriented and service-focused approach.<br>• Enter new records and revise existing account information accurately within company databases and related platforms.<br>• Record conversations, status updates, and next steps thoroughly to maintain complete customer interaction histories.<br>• Reconnect with vendors and clients to obtain missing details and help move incomplete account setups toward completion.<br>• Examine account data for inconsistencies, research issues, and coordinate outreach to correct errors.<br>• Partner with internal teams to address account concerns and support timely completion of outstanding items.<br>• Achieve established expectations for call activity, service quality, productivity, and overall customer support performance.
<p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.</p><p>• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.</p><p>• Coordinate logistics and materials for company visits, trade school outreach, and event participation.</p><p>• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.</p><p>• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.</p><p>• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.</p><p>• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule </p>
<p>Are you a proactive problem-solver who enjoys building relationships, reducing risk, and driving cash flow results? Our client, a leading wholesale distribution organization in Houston, is seeking a Credit & Collections Specialist to play a key role in strengthening accounts receivable performance and supporting overall business operations.</p><p><br></p><p>This is an excellent opportunity for a detail-oriented professional who can confidently balance<strong> </strong>credit analysis, collections strategy, customer service, and account resolution. You'll manage a high-volume portfolio, help improve cash collections, evaluate credit risk, and serve as a trusted partner to customers, sales teams, and branch leadership.</p><p><br></p><p>What You'll Do</p><ul><li>Take ownership of a diverse portfolio of customer accounts, proactively driving collection efforts and resolving outstanding balances.</li><li>Investigate billing issues, payment discrepancies, and account disputes, partnering with customers and internal stakeholders to achieve timely resolutions.</li><li>Evaluate new and existing customer accounts, analyze creditworthiness, and recommend appropriate credit limits and payment terms.</li><li>Make informed credit decisions that support business growth while protecting the organization from unnecessary risk.</li><li>Maintain accurate account records, collection notes, credit documentation, and risk assessments.</li><li>Collaborate closely with sales teams and branch personnel to strengthen customer relationships while ensuring adherence to payment terms.</li><li>Monitor and manage accounts placed on credit hold, making timely decisions on order releases and communicating account status effectively.</li><li>Apply established credit policies and best practices when reviewing applications and managing higher-risk accounts.</li><li>Engage directly with customers to negotiate payment arrangements, reduce aging receivables, and improve overall cash flow performance.</li></ul><p><br></p>
<p><strong>Accounts Receivable Specialist (Contract)</strong></p><p><strong>Location:</strong> Fishers, IN (100% Onsite)</p><p><strong>Duration:</strong> 6+ Month Contract</p><p><strong>Schedule:</strong> Monday-Friday, Business Hours</p><p><br></p><p>A growing service-based organization in Fishers is seeking an <strong>Accounts Receivable Specialist</strong> to join their team on a contract basis. This role is ideal for someone who enjoys customer interaction, has strong attention to detail, and is comfortable managing follow-up activities to ensure accurate and timely collections.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Review client account information for accuracy, completeness, and proper documentation</li><li>Research and resolve discrepancies related to billing and customer accounts</li><li>Follow up on outstanding and aged accounts receivable balances through phone and email communication</li><li>Respond to customer inquiries regarding invoices, account balances, and payment status</li><li>Maintain detailed account notes and collection activity records</li><li>Work closely with internal teams to resolve account issues and improve payment turnaround times</li><li>Reconcile customer accounts and identify outstanding items requiring attention</li><li>Assist with reporting and other accounts receivable support functions as needed</li></ul><p><strong>What We're Looking For</strong></p><p>The ideal candidate is detail-oriented, customer-focused, and comfortable balancing account review responsibilities with collections follow-up and customer service. This is a great opportunity to join a collaborative team and make an immediate impact during a long-term project.</p><p><br></p><p><strong>Interested candidates should be available to work onsite in Fishers and be able to commit to a contract assignment of six months or longer.</strong></p>
We are looking for a Customer Service Representative to support clients with transportation and shipping-related needs in Corona, California. This Long-term Contract position is ideal for someone who brings a service-driven approach and can manage customer communication, documentation, and order activity with accuracy. The role requires strong follow-through, comfort working across multiple systems, and the ability to keep pace in a busy operations environment while maintaining a positive customer experience.<br><br>Responsibilities:<br>• Deliver responsive support to customers by handling questions related to transportation services, shipment activity, and account needs.<br>• Prepare, verify, and update shipping records and related paperwork to ensure accuracy and compliance with operational requirements.<br>• Provide timely communication on order progress, delivery status, and service updates through inbound and outbound customer contact.<br>• Investigate service concerns and work toward prompt, detail-oriented resolution that protects the customer experience.<br>• Partner with operations and other internal teams to help keep freight movement on schedule and documentation aligned.<br>• Enter and maintain detailed information in company systems, ensuring records remain current, complete, and easy to track.<br>• Manage order entry and customer interactions across phone and digital channels while balancing multiple priorities throughout the day.<br>• Represent the organization with a strong customer-focused mindset during every customer interaction.
<p>We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle.</p><p><br></p><p>Responsibilities:</p><p>• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.</p><p>• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.</p><p>• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.</p><p>• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.</p><p>• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.</p><p>• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.</p><p>• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.</p>
We are looking for a bilingual Spanish Customer Service Representative to support customer interactions for a Contract position based in Jacksonville, Florida. In this role, you will deliver attentive service across phone-based channels, assist with order-related requests, and help ensure each customer receives timely and accurate support. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and is comfortable managing both inbound and outbound conversations.<br><br>Responsibilities:<br>• Respond to customer inquiries in English and Spanish through inbound phone calls with care and empathy.<br>• Place outbound calls as needed to follow up on requests, provide updates, and confirm customer information.<br>• Enter and update order details accurately in company systems while maintaining a high level of attention to detail.<br>• Resolve routine service issues by gathering information, identifying customer needs, and providing appropriate solutions.<br>• Document conversations, actions taken, and next steps clearly to support service continuity and reporting.<br>• Coordinate with internal teams when issues require escalation or additional follow-up to ensure timely resolution.<br>• Maintain productivity and service quality standards while handling a consistent volume of customer interactions.
We are looking for a Customer Service Representative to support customer accounts and help coordinate order activity for a Long-term Contract position in Tracy, California. In this role, you will serve as a key point of contact for clients, manage order-related communication, and work closely with sales, production, and shipping teams to keep commitments on track. This position is well suited for someone who is comfortable in a manufacturing setting and can balance accuracy, responsiveness, and strong customer care.<br><br>Responsibilities:<br>• Receive and enter customer orders submitted by clients or internal account representatives, ensuring complete and accurate information.<br>• Communicate with customers about pricing requests, order updates, revisions, confirmations, and service concerns in a careful and timely manner.<br>• Create and process purchase orders for materials and supplies needed to support production schedules.<br>• Maintain customer account records, update key data in internal systems, and assist with credit-related transactions when needed.<br>• Partner with manufacturing and shipping teams to help coordinate production timing and support on-time delivery performance.<br>• Monitor multiple small- to mid-sized customer accounts with varying levels of complexity while maintaining service quality.<br>• Respond to questions and resolve issues by coordinating with internal departments to keep customers informed and supported.
<p>We are looking for a Patient Access Specialist to support patient intake and account setup for hospital services in Bangor, Maine. This Long-term Contract position focuses on creating an efficient, respectful registration experience while maintaining accurate records and meeting compliance standards. The ideal candidate will combine strong customer service skills with attention to detail to help patients, families, and care teams navigate the admissions and pre-registration process.</p><p><br></p><p>Available Schedules: </p><p>7am-7pm Friday, Saturday, Sunday</p><p> </p><p> 12pm -12am Thursday, Friday, Saturday</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions, registration, and pre-registration activities for hospital services while ensuring complete and accurate account information.</p><p>• Gather and update demographic, insurance, and financial details through direct patient interaction as well as inbound and outbound calls before scheduled visits.</p><p>• Review physician orders, assign medical record numbers correctly, and perform documentation and compliance checks to support accurate account creation.</p><p>• Explain consent documents and patient-facing forms, obtain required signatures, and provide clear instructions related to treatment, coverage, and next steps.</p><p>• Verify insurance eligibility, enter benefit information into the system, and support clean claim submission through precise plan selection and data entry.</p><p>• Discuss patient financial responsibility, collect point-of-service payments and outstanding balances, and present available payment plan options when appropriate.</p><p>• Screen accounts for medical necessity requirements, issue applicable beneficiary notices and educational materials, and document distribution according to policy.</p><p>• Use auditing and reporting tools to identify account issues, correct errors, and provide timely accuracy data to Patient Access leadership.</p><p>• Deliver compassionate, service-focused support in every interaction while consistently following organizational policies, quality standards, and regulatory requirements.</p>
<p>We are looking for a dependable and service-minded Customer Service Representative to support customers and ensure a positive experience throughout every interaction. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-moving environment where no two days are exactly the same.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for customer questions and concerns.</li><li>Assist customers with account updates, order inquiries, service requests, and general information.</li><li>Investigate and resolve issues while providing timely and accurate follow-up.</li><li>Enter and maintain customer information in internal systems.</li><li>Process requests, documentation, and transactions with a high level of accuracy.</li><li>Partner with internal teams to ensure customer needs are met efficiently.</li><li>Handle a high volume of interactions while maintaining professionalism and attention to detail.</li><li>Contribute to a positive customer experience by building rapport and delivering excellent service.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support day-to-day client interactions and order processing for a team based in Pennsylvania. This Contract to hire position is ideal for someone who communicates clearly, handles a steady volume of inquiries effectively, and maintains accuracy while entering customer information and requests. The person in this role will help create a positive service experience by responding promptly to inbound contacts and assisting with follow-up outreach when needed. Fully on-site Monday- Thursday 8-4:30, Friday 7:30-4.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, courteous assistance with questions, requests, and general support needs.</p><p>• Accurately enter customer orders and related details into company systems while maintaining a high level of data quality.</p><p>• Manage service inquiries from start to finish by gathering information, clarifying customer needs, and documenting each interaction appropriately.</p><p>• Place outbound calls as needed to confirm order information, provide updates, or resolve open customer issues.</p><p>• Coordinate with internal teams to address customer concerns efficiently and ensure requests are handled in a timely manner.</p><p>• Maintain organized records of calls, order activity, and service outcomes to support consistent communication and follow-through.</p><p>• Deliver attentive support that reflects company service standards and helps build strong customer relationships.</p>