We are looking for a Customer Service Representative to support an upcoming event through a Contract assignment. This role is ideal for someone who enjoys engaging with people, representing a brand effectively, and delivering a positive customer experience in a fast-paced setting. The selected candidate will help create a welcoming booth environment, respond to attendee questions, and capture customer interest with accuracy and care.<br><br>Responsibilities:<br>• Prepare the event booth before opening by organizing materials, arranging displays, and ensuring the space is ready for visitors.<br>• Represent the company at the trade event by welcoming attendees and creating a friendly, positive first impression.<br>• Share clear and accurate information about the company’s products, service locations, and general offerings.<br>• Respond to customer questions about item availability and help guide visitors to appropriate solutions.<br>• Gather attendee details, requests, and follow-up needs with careful attention to accuracy and completeness.<br>• Coordinate product sample requests with the appropriate teams and keep supporting records well organized.<br>• Support event operations throughout the assignment, including booth coverage during event hours and breakdown at the close of the event.<br>• Build positive connections with customers and prospective clients by providing attentive, high-quality service at every interaction.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Fond du Lac, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>We are looking for a Customer Service Representative to support a manufacturing operation in Illinois. This contract position focuses on delivering responsive service, managing customer orders, and helping ensure a smooth experience from order receipt through shipment. The ideal candidate is organized, detail-focused, and comfortable working across teams to resolve questions, track order activity, and maintain strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Build strong day-to-day relationships with customers by providing timely, detail-oriented, and solution-focused support.</p><p>• Enter and manage customer orders with a high degree of accuracy while maintaining reliable records in the order management system.</p><p>• Send prompt order acknowledgements and follow up with customers to confirm receipt and clarify any discrepancies.</p><p>• Act as a central point of contact for customer concerns by coordinating with internal teams to address product, delivery, and account-related issues.</p><p>• Monitor service and fulfillment performance, prepare related reports, and share updates on order status and delivery results.</p><p>• Work closely with logistics to maintain freight information and support compliance with customer-specific shipping agreements.</p><p>• Review shipping activity and proactively communicate with customers or internal partners when orders are delayed or at risk of missing schedule commitments.</p><p>• Prepare and maintain customer account reports, communicate relevant updates to customers and sales partners, and provide coverage for additional accounts when needed.</p><p>• Verify order entry accuracy through daily cross-checks and assist with general follow-up correspondence and other assigned support tasks.</p><p><br></p><p>The salary range for this position is $23/hr to $24/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster </p>
We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns.<br>• Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up.<br>• Maintain daily activity records that support productivity monitoring and highlight performance trends.<br>• Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution.<br>• Support team-led initiatives such as testing activities and customer support projects as assigned by leadership.<br>• Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards.<br>• Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information.<br>• Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
<p>We are seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support clients and customers in both English and Spanish. The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to manage inquiries, resolve issues, and provide a positive customer experience in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, orders, and account details.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain a high level of professionalism and customer service in every interaction.</li><li>Collaborate with internal teams to ensure timely and effective problem resolution.</li><li>Support additional administrative or service-related tasks as needed.</li></ul><p><br></p>
Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements.<br><br>Job Functions:<br>* Works closely with internal and external customers to ensure optimal service is provided.<br>* Develop effective business relationships with the supply base.<br>* Processes customer and vendor orders according to designated process.<br>* Provides timely and accurate information to incoming customer order status requests.<br>* Works closely with the credit department to resolve disputed A/R and A/P issues.<br>* Manages vendor purchase order follow up and issue resolution.<br>* May handle inventory management and inventory level analysis. <br>* Review inventory for nonmoving and overstock items and take appropriate action.<br>* Resolves vendor shipping issues in conjunction with warehouse.<br><br>Competencies:<br>* Customer/Client/Vendor Focus. <br>* Problem Solving & Analysis.<br>* Time Management and Self-Motivation <br>* Communication Proficiency.<br>* Teamwork Orientation.<br>* Effective conflict resolution.<br>* Proficient Excel capabilities.<br>* Organization/Prioritization of tasks.<br>* Attention to detail <br><br>Preferred Education Experience:<br>Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks for a busy team. This contract opportunity has the potential to become permanent and is ideal for someone who communicates clearly, stays organized under pressure, and enjoys providing responsive service in a fast-moving environment. The role centers on handling customer inquiries, processing information accurately, and helping ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with professionalism, accuracy, and a helpful approach.<br>• Enter orders and update customer information in internal systems while maintaining a high level of attention to detail.<br>• Provide timely follow-up on customer questions, requests, and routine service needs.<br>• Support administrative workflows that keep customer service operations organized and efficient.<br>• Manage a steady volume of interactions in a fast-paced setting while maintaining composure and service quality.<br>• Make outbound calls as needed to confirm details, share updates, or resolve open items.<br>• Coordinate with internal team members to address issues and ensure customer requests are completed properly.
We are looking for a Customer Service Representative to support high-volume outreach and account support activities for vendors and clients. This is a contract position focused on delivering detail-oriented service, confirming payment and account details, and helping customers complete enrollment and setup requirements. The ideal candidate is comfortable managing frequent phone interaction, maintaining accurate records, and coordinating with internal teams to resolve account-related questions efficiently.<br><br>Responsibilities:<br>• Place a large number of outbound calls each day to connect with vendors and clients and confirm key account and payment details.<br>• Guide customers through payment methods, registration steps, and account expectations with clear and courteous communication.<br>• Enter new information and update existing records in internal databases while maintaining a high level of accuracy.<br>• Record conversations, status changes, and next steps so account activity is fully documented and easy to track.<br>• Reconnect with customers when registrations are unfinished or required details are still missing.<br>• Review account information for inconsistencies, investigate issues, and work directly with customers to correct discrepancies.<br>• Partner with cross-functional teams to help move account requests forward and support timely issue resolution.<br>• Consistently achieve performance expectations related to call volume, service quality, productivity, and customer experience.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving.<br><br>Responsibilities:<br>• Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately.<br>• Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case.<br>• Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation.<br>• Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience.<br>• Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome.<br>• Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations.<br>• Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps.<br>• Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment.<br>• Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
<p>We are seeking a professional and customer-focused Technical Customer Service Representative to join a growing team. This role is responsible for providing technical support to customers, troubleshooting product and service issues, and delivering a high level of customer satisfaction. The ideal candidate will possess strong communication skills, technical aptitude, and the ability to resolve problems in a fast-paced environment.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat regarding products, services, and technical concerns.</li><li>Troubleshoot and resolve hardware, software, and system-related issues.</li><li>Document customer interactions accurately within internal systems.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Educate customers on product functionality and best practices.</li><li>Maintain knowledge of company products, services, and technical updates.</li><li>Collaborate with internal departments to resolve customer concerns efficiently.</li><li>Meet established service, quality, and response-time goals.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a contract assignment in New Jersey. In this role, you will support customers by handling order-related questions, resolving concerns, and delivering a detail-focused service experience across a high-volume call center environment. This opportunity is well suited for someone who communicates clearly, stays organized, and can remain dependable throughout the full contract period, including required peak business days and scheduled Saturdays based on workload.<br><br>Responsibilities:<br>• Handle incoming customer contacts regarding order progress, account activity, purchase history, and updates to existing orders.<br>• Address questions about products and purchases while guiding customers toward accurate and timely solutions.<br>• Resolve complaints and service issues by identifying root causes, explaining available options, and following through to completion.<br>• Build customer confidence through attentive listening, thoughtful communication, and helpful product and service education.<br>• Stay current on merchandise availability, promotional activity, catalogs, and scheduled events in order to provide accurate information.<br>• Support seasonal campaigns and new product initiatives by responding to customer interest and reinforcing current offerings.<br>• Process transactions such as refunds, exchanges, replacements, and coupon-related requests with close attention to accuracy.<br>• Identify opportunities to recommend relevant products or direct customers to the appropriate internal resource when specialized support is needed.<br>• Use Zendesk and related customer service tools to document interactions and manage requests efficiently.<br>• Complete additional service-related tasks and team support duties as assigned by leadership.
<p>We are seeking a Customer Service Representative to join a busy service-focused team in Pine Brook, NJ. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage a high volume of calls, emails, and service requests while staying organized and detail-oriented.</p><p>Key Responsibilities:</p><ul><li>Handle a high volume of incoming customer calls, emails, and service requests</li><li>Assist customers with service questions, appointments, technician updates, and general inquiries</li><li>Provide timely, professional, and accurate communication throughout the service process</li><li>Document customer conversations, requests, changes, and follow-up items accurately</li><li>Support the Dispatch team with customer information, scheduling updates, and service details</li><li>Communicate schedule changes, delays, cancellations, and technician updates to customers</li><li>Maintain accurate customer and service information within company systems</li><li>Manage multiple priorities while maintaining strong attention to detail</li><li>Follow up on customer matters and assigned tasks through completion</li><li>Work closely with Customer Service, Dispatch, technicians, Parts, Estimates, Accounts Receivable, and other internal teams</li><li>Utilize CRM, phone, communication, and service-management systems effectively</li></ul><p><br></p><p><br></p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p><strong>Every invoice tells a story. Make sure the numbers add up.</strong></p><p>A well-established North County construction and engineering services organization is seeking a <strong>Billing Specialist</strong> to support project invoicing, contract documentation, and accounts receivable operations. This is an opportunity for someone who enjoys working with numbers but also wants to understand the details behind each transaction.</p><p>Unlike a high-volume invoice-entry position, this role involves reviewing project information, confirming billing terms, investigating discrepancies, and coordinating with project managers and accounting to ensure invoices are accurate before they reach clients. The ideal candidate is comfortable working with deadlines, detailed documentation, and multiple projects at different stages. Experience with construction billing, service contracts, or project-based invoicing will be especially valuable.</p><p><br></p><p><strong>What you'll be doing:</strong></p><ul><li>Prepare and issue customer invoices based on contracts, approved work, and project documentation.</li><li>Review billing schedules, purchase orders, change orders, and supporting records.</li><li>Verify rates, quantities, milestones, and other invoice details before submission.</li><li>Coordinate with project managers to obtain approvals and missing documentation.</li><li>Maintain billing schedules and track upcoming invoice deadlines.</li><li>Research billing discrepancies, credits, rebills, and customer questions.</li><li>Submit invoices through customer portals and monitor submission status.</li><li>Track outstanding invoices and partner with collections on overdue balances.</li><li>Maintain accurate customer accounts and billing records.</li><li>Assist with monthly accounts receivable reporting and reconciliations.</li><li>Support month-end close by ensuring invoices are recorded in the correct period.</li><li>Help improve billing procedures and documentation workflows.</li></ul>
We are looking for a Customer Service Representative to join a team in Tonawanda, New York for a Long-term Contract opportunity. This position is best suited for someone who enjoys helping customers, managing order-related inquiries, and providing dependable support in a fast-paced office setting. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to handle both phone-based and administrative tasks with professionalism.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with timely, courteous, and accurate support.<br>• Enter and update customer orders, account details, and service information in internal systems.<br>• Assist customers with product, order, and general service questions while ensuring a positive experience.<br>• Make outbound calls when follow-up is needed to confirm information, resolve issues, or provide status updates.<br>• Coordinate with internal teams to address customer concerns and help move requests through to completion.<br>• Use Microsoft Office and customer service platforms such as HubSpot to document activity and maintain organized records.<br>• Support day-to-day office-based service operations while maintaining professionalism and attention to detail.<br>• Perform occasional physical tasks, including lifting materials weighing up to 50 pounds when required.
<p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
<p>We are looking for a <strong>Customer Service Representative</strong> to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.</p><p>The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.</p><p>Responsibilities</p><ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul><p><br></p>
<p>We are looking for an Accounts Receivable Specialist to join an organization in Birmingham, Alabama. This hybrid, contract opportunity is ideal for someone who enjoys balancing customer interaction with detailed receivables work in a fast-moving environment. </p><p><br></p><p>Responsibilities:</p><p>• Assist internal teams and external clients with accounts receivable questions, payment concerns, and account research</p><p>• Monitor incoming payments and investigate unapplied cash to ensure funds are posted accurately and promptly</p><p>• Maintain organized receivables records and support day-to-day billing and cash activity functions</p><p>• Use Excel, Outlook, and company accounting systems to track account status, communicate updates, and document follow-up actions</p><p>• Partner with colleagues across a large accounting team to address discrepancies and support timely resolution of outstanding items</p><p>• Contribute to collection efforts and account follow-up to help improve payment turnaround and reduce aging balances</p><p>• Work effectively in a fast-paced hybrid setting while meeting deadlines and maintaining a high level of customer service</p>
<p>A busy firm in the Livingston area is seeking a Collections Specialist to join their growing firm. This Collections Specialist will get the chance to support accounts receivable and collections activities for a well known law firm. This Collections Specialist role requires a detail-oriented communicator who can work effectively with attorneys, legal support staff, clients, and finance colleagues while managing collection efforts with accuracy and discretion. The ideal Collections Specialist is comfortable balancing independent follow-through with team collaboration and can use financial and Microsoft Office tools to keep payment activity, reporting, and documentation organized. Other responsibilities of this Collections Specialist will include but not be limited to:</p><p><br></p><p>Collections Specialist Responsibilities:</p><p>• Partner with attorneys, legal assistants, and finance team members to coordinate collection activity and address outstanding receivables.</p><p>• Communicate with clients regarding invoices, payment status, and past-due balances to help drive timely resolution of open accounts.</p><p>• Support assigned partners by monitoring accounts receivable and taking appropriate follow-up action on aging balances.</p><p>• Prepare recurring and ad hoc receivables reports for attorneys, clients, and leadership to support collection strategy and account review.</p><p>• Produce month-end and year-end collection summaries with a high level of accuracy and attention to deadlines.</p><p>• Generate and send reminder statements on a monthly basis to encourage prompt payment.</p><p>• Maintain complete, well-structured accounts receivable records and ensure documentation is current and easy to retrieve.</p><p>• Work closely with accounting personnel to resolve payment application issues, duplicate remittances, and matters involving funds held in trust.</p><p>• Document collection outreach and account updates in the firm’s document management system to ensure clear tracking of activity.</p><p><br></p><p>This Collections Specialist role is paying between $75,000 and $90,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p>We are looking for a customer-focused individual to support service operations for an organization in Pennsauken, New Jersey. This Long-term Contract position is ideal for someone who can manage customer interactions, coordinate scheduling needs, and maintain accurate communication across teams. The right candidate will bring strong organizational skills, confidence with office software, and the ability to deliver a high standard of service in a fast-paced onsite environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries by phone and other channels, providing timely updates and attentive support throughout each interaction.</p><p>• Coordinate account-related activities to ensure customer requests, service needs, and follow-up actions are completed accurately.</p><p>• Manage scheduling and dispatch-related tasks, aligning service activity with customer expectations and internal priorities.</p><p>• Maintain organized records of customer communications, job details, and service outcomes using computer-based systems.</p><p>• Work closely with internal departments to resolve issues, clarify service requirements, and keep workflows moving efficiently.</p><p>• Monitor open requests and proactively communicate status updates to customers to promote a positive service experience.</p><p>• Use Microsoft Office and other business systems to prepare documentation, track activity, and support daily operations.</p>
We are looking for a Customer Service Representative to support key client accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support, coordinating with sales and internal teams, and helping customers navigate order, shipping, and service-related needs. The ideal candidate is comfortable managing complex requests, communicating clearly across departments, and maintaining a high level of service in a fast-paced environment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while partnering closely with the sales organization to support ongoing business needs.<br>• Address complex customer concerns and ownership of escalated issues, ensuring timely follow-through and clear communication through resolution.<br>• Provide account support throughout both pre-sale and post-sale activities, helping customers and sales teams with order-related questions, service requests, and account coordination.<br>• Investigate and resolve issues involving orders, returns, delivery timelines, and logistics to maintain a smooth customer experience.<br>• Monitor account activity, research relevant information in company databases, and prepare updates or reports for customers and internal stakeholders.<br>• Coordinate urgent requests such as rush orders, shipment changes, and sales order adjustments while maintaining accuracy and responsiveness.<br>• Work cross-functionally with fulfillment, production, shipping, finance, technical support, and other internal teams to remove obstacles and keep transactions on track.<br>• Contribute at trade shows and industry events as needed to support customer engagement and broader sales efforts.
We are looking for a Customer Service Representative to support retail operations in Texas. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment and enjoys helping customers across multiple store locations. The person in this role will handle a variety of customer interactions, process orders accurately, and contribute to a responsive, high-quality service experience.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries by phone and provide timely, attentive assistance for retail-related questions and concerns.<br>• Place outbound calls as needed to follow up on customer requests, confirm details, and help resolve service issues.<br>• Enter customer orders and updates into internal systems with strong attention to accuracy and completeness.<br>• Support service needs for 15 retail store locations by coordinating information and ensuring consistent communication.<br>• Address customer concerns with a solution-focused approach and escalate more complex matters when appropriate.<br>• Maintain clear records of customer interactions, order activity, and follow-up actions taken.<br>• Work closely with store teams and internal partners to deliver a smooth and reliable customer experience.
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
<p>We are seeking a detail-oriented <strong>Commercial Loan Services Specialist</strong> to support our Commercial and Corporate Lending teams. This position plays a critical role in ensuring commercial loans are processed accurately, efficiently, and in compliance with bank policies and regulatory requirements. The ideal candidate will have experience in commercial lending, loan documentation, loan processing, or banking operations and enjoy working in a fast-paced, customer-focused environment.</p><p>Key Responsibilities</p><ul><li>Manage commercial loans from approval through closing, ensuring timely, accurate, and compliant processing.</li><li>Research, order, collect, and review required loan documentation for pre-closing and closing activities.</li><li>Prepare and coordinate loan-related documents, including:</li><li>Commitment letters</li><li>Amendments</li><li>Line of credit renewal letters</li><li>Letters of credit</li><li>Other commercial lending documentation</li><li>Coordinate with Loan Processing to ensure timely and accurate system entry of loan information.</li><li>Review internally prepared and attorney-prepared loan documents and follow up on any outstanding items.</li><li>Track and maintain documentation for various commercial loan products, including:</li><li>Construction loans</li><li>Multiple advance lines of credit</li><li>Draw-down loan facilities</li><li>Monitor loan compliance requirements, approvals, disbursements, and lien positions to ensure adherence to loan terms.</li><li>Support the disbursement of loan proceeds while maintaining compliance with bank policies and procedures.</li><li>Communicate with customers to obtain information and documentation needed to complete loan processing.</li><li>Attend loan closings when requested.</li><li>Provide administrative and operational support to Commercial and Corporate Loan Officers.</li><li>Collaborate with internal departments to ensure exceptional service and efficient loan administration.</li></ul><p><br></p>
<p>Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul><p><br></p>