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6 results for Customer Service Coordinator in Erlanger, KY
- Cincinnati, OH
- onsite
- Temporary / Contract
- 19 - 23 USD / Hourly
- <p><br></p><p>Robert Half is seeking customer-focused professionals for ongoing Customer Service Representative opportunities. We regularly partner with local organizations seeking individuals who can resolve questions, process information accurately, and create a positive customer experience. Specific duties, schedules, and assignment lengths vary by opportunity.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email.</li><li>Provide accurate information regarding products, services, orders, and account activity.</li><li>Enter and update customer information in internal databases.</li><li>Process orders, service requests, and account changes.</li><li>Research concerns and coordinate with internal teams to resolve issues.</li><li>Document customer interactions and follow-up actions.</li><li>Maintain accuracy and professionalism in a fast-paced environment.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Cincinnati, OH
- onsite
- Temporary to Hire
- 21 - 24 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customer accounts, managing order activity, and helping ensure a smooth experience from request through delivery. The person in this role will work closely with internal teams to address customer needs, provide accurate updates, and contribute to long-term client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Develop and strengthen day-to-day relationships with assigned customer accounts by serving as a reliable primary contact.</p><p>• Process customer orders with accuracy, maintain current order information in business systems, and monitor progress through completion.</p><p>• Partner with production, purchasing, and shipping teams to help keep orders on schedule and support on-time delivery.</p><p>• Investigate and resolve customer questions, service concerns, and order-related discrepancies in a timely manner.</p><p>• Compile customer-facing information such as pricing details, status updates, and recurring reports as requested.</p><p>• Assist with account support activities by identifying service improvements and helping create a positive customer experience.</p><p>• Manage inbound and outbound communication related to orders, account updates, and follow-up needs.</p><p>• Maintain organized records and documentation to support accurate order handling and responsive customer service.</p>
- 2026-11-11T00:00:00Z
- Harrison, OH
- onsite
- Temporary / Contract
- 19 - 20 USD / Hourly
- We are looking for a Customer Service Representative to support a manufacturing operation in Harrison, Ohio. This Long-term Contract position is ideal for someone who enjoys helping customers, resolving issues efficiently, and working in a fast-paced environment with both inbound and outbound communication. The role requires strong judgment, clear communication, and the ability to balance order support, customer inquiries, and service performance goals.<br><br>Responsibilities:<br>• Handle a high volume of incoming and outgoing customer calls while maintaining professionalism, accuracy, and timely follow-up.<br>• Investigate customer questions, gather relevant details, and provide clear resolutions or practical alternatives based on each situation.<br>• Enter and update customer orders and service information accurately within company systems to support smooth daily operations.<br>• Develop positive customer relationships by responding with urgency, empathy, and a solutions-oriented approach.<br>• Coordinate with internal teams to address product, order, or service concerns and ensure customers receive consistent communication.<br>• Monitor personal and team performance expectations by working toward service levels, response targets, and quality standards.<br>• Participate in ongoing training to strengthen product knowledge, service techniques, and overall job performance.<br>• Apply basic mechanical and technical understanding when discussing products, troubleshooting concerns, or explaining next steps to customers.
- 2026-11-13T00:00:00Z
- Sharonville, OH
- onsite
- Temporary to Hire
- 23 - 23 USD / Hourly
- We are looking for a Customer Service Representative to join a team in Sharonville, Ohio in a Contract to Permanent position. This role focuses on delivering responsive support for incoming customer inquiries, processing orders with precision, and helping customers navigate product-related questions. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Respond to a steady volume of incoming customer calls and emails while providing courteous, timely service.<br>• Enter new orders into internal systems, review details for accuracy, and update records as customer needs change.<br>• Assist customers with questions related to product availability, pricing, shipment timing, and order status.<br>• Provide general product guidance and help customers identify suitable solutions based on their requirements.<br>• Work with sales, operations, production, and shipping teams to address issues and support on-time order fulfillment.<br>• Handle order revisions, cancellations, and follow-up communication to keep customers informed throughout the process.<br>• Escalate more complex service or product concerns to the appropriate internal contacts and monitor progress until resolved.<br>• Maintain complete and accurate documentation of customer interactions, order activity, and service outcomes.
- 2026-11-13T00:00:00Z
- Florence, KY
- onsite
- Temporary / Contract
- 18 - 21 USD / Hourly
- <p>Robert Half is seeking friendly, dependable Front Desk Coordinators for anticipated holiday coverage and seasonal assignments. These opportunities are ideal for professionals who enjoy welcoming visitors, keeping an office organized, and providing excellent customer service. Assignment lengths and schedules vary based on client needs.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors and provide a welcoming, professional first impression.</li><li>Answer and route incoming calls and take accurate messages.</li><li>Coordinate conference room reservations and assist with meeting setup.</li><li>Receive and distribute mail, packages, and deliveries.</li><li>Maintain reception areas, office supplies, and shared spaces.</li><li>Assist with data entry, filing, and general administrative tasks.</li><li>Provide coverage during employee vacations and holiday absences.</li></ul>
- 2026-10-30T00:00:00Z
- Cincinnati, OH
- onsite
- Temporary to Hire
- 22 - 25 USD / Hourly
- We are looking for a part-time Donor Services Coordinator to support a nonprofit organization in Cincinnati, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys delivering excellent donor support, maintaining accurate records, and helping create a smooth and positive giving experience. The person in this role will work closely with internal teams to manage donation processing, donor communications, reporting, and fundraising support while handling sensitive information with care.<br><br>Responsibilities:<br>• Receive, review, and enter donor gifts from digital channels and mailed contributions with a high level of accuracy and timeliness.<br>• Maintain donor records within the organization’s donor database, keeping information current, complete, and confidential.<br>• Prepare acknowledgment letters, tax documentation, and donor recognition materials to ensure timely and thorough follow-up.<br>• Respond to donor questions related to gifts, events, and available giving options with clear and courteous communication.<br>• Support stewardship efforts by helping organize donor recognition activities and ongoing engagement initiatives.<br>• Assist with fundraising projects, annual giving efforts, and special events by providing administrative and coordination support.<br>• Produce reports, donation summaries, and fundraising data insights to help teams monitor results and donor activity.<br>• Partner with development, finance, and marketing staff to support accurate gift processing and consistent donor communications.<br>• Contribute to donor prospect tracking, grant support tasks, and related administrative projects as needed.<br>• Help ensure donation handling and recordkeeping practices align with organizational guidelines and charitable giving requirements.
- 2026-11-10T00:00:00Z