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4 results for Help Desk Analyst Ii in Houston, TX
- the Woodlands, TX
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in The Woodlands, Texas. This Long-term Contract opportunity is ideal for someone who enjoys resolving everyday hardware, software, and access issues while delivering responsive customer service. The role supports a fast-paced environment within the energy and natural resources sector and offers the chance to broaden technical skills through hands-on service desk work.<br><br>Responsibilities:<br>• Respond to incoming support requests and document issues thoroughly within the ticketing system.<br>• Diagnose and resolve common desktop, laptop, operating system, and application problems for internal users.<br>• Assist employees with account access, password support, and directory-related requests in Active Directory.<br>• Provide day-to-day support for Microsoft Windows environments, including Windows 10 devices and standard workstation configurations.<br>• Escalate more complex incidents when needed while maintaining clear communication on status and next steps.<br>• Set up, deploy, and support end-user equipment to ensure reliable performance in the workplace.<br>• Track recurring technical issues and share observations that help improve service desk efficiency and user experience.
- 2026-11-11T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a dependable Help Desk/Desktop Support Analyst to provide hands-on technical support for an asset management environment in Houston, Texas. This Long-term Contract opportunity is ideal for someone who is comfortable working independently on site and delivering responsive service to approximately 52 end users in a fast-paced trade floor setting. The role focuses on resolving day-to-day technology issues, maintaining a stable desktop environment, and ensuring users receive timely assistance across core Microsoft platforms.<br><br>Responsibilities:<br>• Provide on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues in a timely manner.<br>• Serve as the primary IT contact at the Houston, Texas office, delivering daily technical assistance with minimal supervision.<br>• Troubleshoot Windows-based devices and user issues involving Microsoft 365 applications, workstation performance, and connectivity problems.<br>• Manage user accounts, permissions, and routine support tasks within Active Directory and Intune.<br>• Respond to, track, and update service desk tickets to ensure accurate documentation and efficient issue resolution.<br>• Support the technology needs of a trade floor environment, prioritizing incidents appropriately to reduce disruption to business operations.<br>• Perform basic system and device troubleshooting, including diagnosing end-user problems and coordinating follow-up actions when needed.
- 2026-11-11T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- We are looking for a Desktop Support Analyst to provide advanced onsite technical support for a manufacturing environment in Houston, Texas. This Long-term Contract position is ideal for a hands-on detail-oriented individual who can manage desktop infrastructure, support endpoint operations, and contribute to a high-performing, service-focused team. The role offers consistent weekday onsite work and requires someone who is experienced, dependable, and comfortable handling a steady flow of technical requests and device-related projects.<br><br>Responsibilities:<br>• Deliver Tier 2 desktop support for end users by troubleshooting hardware, software, and operating system issues in a timely manner.<br>• Administer Microsoft SCCM to deploy applications, distribute patches, and maintain endpoint configuration standards across the environment.<br>• Support Windows Server and Active Directory-related tasks that impact user access, device performance, and overall desktop operations.<br>• Create and maintain automation scripts to streamline recurring support activities and improve consistency in system configuration.<br>• Package, test, and release software updates while ensuring successful installation and minimal disruption to users.<br>• Track and manage IT assets, including device inventory, status updates, and lifecycle-related documentation.<br>• Monitor endpoint health and assist with analytics-driven improvements to strengthen device management and user support outcomes.<br>• Collaborate closely with a lean IT team, maintaining a detail-oriented approach and adapting to changing support priorities as workload demands increase.
- 2026-11-10T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 35 - 40 USD / Hourly
- We are looking for a business-focused IT Analyst who can bridge operational planning, finance, and technology in a fast-paced Oil and Gas environment. This Long-term Contract position is based in Houston, Texas, and will support critical planning applications, data processes, and reporting solutions used for budgeting, forecasting, and long-range planning. The ideal candidate brings strong analytical skills, hands-on systems support experience, and the ability to work across business and technical teams to resolve issues and improve planning operations.<br><br>Responsibilities:<br>• Manage and support planning platforms such as Anaplan and Pod2, including model setup, access controls, business rules, hierarchies, and workflow configuration.<br>• Partner with finance, operations, and IT stakeholders to support budget cycles, forecasting activities, and long-range planning through accurate data preparation and model updates.<br>• Convert business needs into clear functional documentation by defining data inputs, calculation methods, dependencies, and testing criteria for system enhancements.<br>• Investigate and resolve system issues related to application behavior, user access, calculation outputs, and performance, escalating to external vendors when needed.<br>• Oversee and troubleshoot data movement across source systems, planning tools, Snowflake, and reporting environments to maintain reliable information flow.<br>• Create and maintain Snowflake queries, views, and related data assets to support reconciliation, analysis, reporting, and planning activities.<br>• Trace and validate data across systems to identify missing, duplicated, delayed, or inaccurate records and ensure consistency in financial and operational reporting.<br>• Develop and enhance Streamlit applications and Sigma dashboards that enable business users to analyze data, validate results, and support planning workflows.<br>• Work with technical teams and application owners to address integration failures, document corrective actions, and implement tested improvements to reporting and analytics solutions.
- 2026-11-10T00:00:00Z