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10 results for Help Desk Tier 3 in Hartford, CT

HR Recruiter
  • Trumbull, CT
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • Are you passionate about connecting people with career opportunities? Do you thrive in a fast-paced recruiting and sales environment? If you have experience in talent acquisition and want to make a difference by empowering the next generation of professionals, we want to hear from you! <br> About the Role: As a Career Services Advisor, you’ll play a dual role in recruiting and sales by helping match talented students with employers, building strong industry partnerships, and preparing candidates for career success. Your work will involve everything from career coaching and organizing job fairs to proactively seeking employment opportunities for students. Additionally, you’ll have the chance to guest speak in classrooms to inspire students toward their detail oriented goals. A key expectation for this role is balancing recruiting expertise, sales savvy, and top-tier customer service. Responsibilities: Student and Job Matching: Assess students’ skills, career goals, and employment potential to match them with appropriate job opportunities. Employer Engagement: Build and strengthen relationships with employers through outbound sales efforts to identify job leads and internship opportunities. Campus Initiatives: Organize career fairs, employer spotlights, and workshops to connect students and employers. Student Support: Conduct mock interviews, resume critiques, and provide vital career preparation strategies. Guest Speaking: Present in classroom settings to educate and inspire students about career pathways and job search strategies. Administrative Support: Use tracking software (e.g., CampusView and Excel) to manage opportunities and track outreach. Training is available for required software tools. Top Skills Needed: Recruiting Experience: Previous experience identifying and sourcing talent is essential. Sales Experience: A proven track record of outbound sales or relationship management is required. Customer Service: Exceptional people skills and the ability to build rapport with students and employers. Technical Tools Used: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) is required. Familiarity with CRM or applicant tracking systems (CampusView is a plus – training provided). About Us: At Robert Half, we know talent. Our mission is to bring great companies and skilled talent together to help build successful businesses and rewarding careers. Innovation and high ethical standards have taken us from a small operation to the world’s largest specialized talent solutions and business consulting firm with offices across the globe. CTA Buttons: permanent Talent Schedule a Walk-Through Looking for a Job? Search Jobs Now
  • 2025-08-26T22:35:13Z
HR Generalist- Hybrid
  • Springfield, MA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p><strong>HR Generalist </strong></p><p>Springfield, MA (Corporate Office)</p><p>Work Arrangements: Hybrid - 2 days remote, 3 days in office</p><p>Hours: Flexible; 30-40 hours/week (please indicate your preference when applying)</p><p>Compensation: $65,000-$75,000/year + performance-based bonus</p><p><br></p><p>We are partnering with a well known organization with a local footprint that is seeking a dedicated and proactive HR Generalist to provide comprehensive human resources support and high-level executive assistance/office management for the President/CEO of a growing professional service organization This is a uniquely blended role, split evenly between HR functions and office management, requiring exceptional organizational skills, attention to detail, and the ability to handle confidential information with professionalism and discretion.</p><p> </p><p><strong>Position Responsibilities</strong></p><p> </p><p><strong>Human Resources </strong></p><ul><li>Maintain all employee records,</li><li>Process payroll through payroll software for up to 50 employees</li><li>Oversee talent acquisition efforts and managing pre-employment processes.</li><li>Conduct detailed new hire orientations, provide benefits explanations, and ensure smooth onboarding procedures.</li><li>Monitor and ensure complete compliance with federal, state, and local employment laws, as well as specific credit union policies.</li><li>Update and maintain HR policies, the employee handbook, and procedures in line with current regulations.</li></ul><p><strong>Executive Assistant/ Office Management Responsibilities </strong></p><ul><li>Provide confidential, high-level administrative support to the President/CEO, managing sensitive communications and projects with discretion.</li><li>Prepare and coordinate meetings including executive travel and related logistics </li><li>Liaise with senior management to track updates on projects and strategic initiatives.</li><li>Maintain corporate records, contracts, and key documents in line with regulatory compliance.</li><li>Plan office events, milestones, parties, and other employee recognition programs</li></ul><p><strong>What Sets This Role Apart</strong></p><ul><li>Outstanding Benefits- one of the best healthcare plans in the area and a 401k match up to 6%</li><li>Collaborative Environment, Flexibility on hours, HYBRID 2 days/week work from home</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Proven experience in human resources</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work independently and maintain confidentiality with sensitive information.</li></ul><p><strong>Let’s Connect!</strong></p><p>If you are passionate about being the go-to for all human resources/ office administration in a tight knit, great company culture, this could be the perfect role for you!</p><p>Please reach out to <strong>Kelsey Ryan at Robert Half</strong> with your resume at Kelsey.Ryan@roberthalf(.com) or apply here!</p>
  • 2025-09-02T13:58:59Z
vCIO
  • North Haven, CT
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Our client is looking for a dynamic vCIO to serve as a strategic advisor to its clients, focusing on long-term technology planning and alignment with their business goals. In this role, you will collaborate with executive decision-makers, ensuring confidence in technology investments and developing solutions that drive operational success. If you thrive on building meaningful relationships and delivering impactful IT strategies, this position is for you.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with clients by understanding their business objectives, challenges, and compliance requirements to provide tailored technology solutions.</p><p>• Act as a trusted consultant, recommending technology investments and strategies that align with both client needs and company standards.</p><p>• Lead contract renewal discussions and identify opportunities to expand services with assigned clients.</p><p>• Educate clients on risks and liabilities associated with their current technology environment and document decisions to mitigate them.</p><p>• Develop and manage IT roadmaps and budgets for clients, ensuring alignment with best practices and preferred solutions.</p><p>• Conduct client-facing meetings to present updates, secure approvals, and drive alignment with technology standards.</p><p>• Assist with onboarding new clients, fostering relationships with decision-makers and setting clear expectations.</p><p>• Identify areas for new technology solutions and collaborate with internal teams to address client needs.</p><p>• Maintain accurate documentation of client interactions and ensure adherence to internal processes.</p><p>• Stay informed about client industries to provide informed guidance on technology investments.</p>
  • 2025-08-08T13:54:23Z
Desktop Support Analyst
  • Hartford, CT
  • onsite
  • Temporary
  • 25.00 - 31.00 USD / Hourly
  • <p>Our client is a small MSP in Hartford. We're looking for someone 20-30 hours per week to help out with project work, will revolve heavily around Windows 11 migration but may include other small projects. Very flexible on scheduling, can work with the candidate to best fit their schedule but they must have availability during business hours so can’t be side work for someone already working. May occasionally need to travel to customer sites but 90% of the work can be done remotely, this person will be doing project work and not responding to client tickets.</p>
  • 2025-07-31T20:34:12Z
IT Operations Coordinator
  • Springfield, MA
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced IT Operations Coordinator to oversee and drive the alignment of technology initiatives with business objectives. This role will require expertise in IT strategy, business planning, and ensuring compliance with industry standards. Based in Hampden County, Massachusetts, this is an exciting opportunity to contribute to the success of a dynamic and forward-thinking organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive IT roadmap that aligns with organizational goals and emerging technology trends.</p><p>• Partner with vendors and internal teams to assess, implement, and optimize enterprise systems, cloud platforms, and cybersecurity measures.</p><p>• Monitor compliance with IT governance standards, ensuring adherence to data protection and risk management protocols.</p><p>• Play a key role in creating and refining business continuity and disaster recovery plans in collaboration with leadership.</p><p>• Coordinate IT equipment inventory management to ensure accurate tracking and efficient utilization.</p><p>• Conduct regular IT audits to evaluate system performance and identify areas for improvement.</p><p>• Facilitate cross-functional communication to promote the successful execution of technology projects.</p><p>• Advise on IT best practices and provide strategic input to enhance operational efficiency.</p><p>• Manage client communications related to IT projects, ensuring clarity and alignment with expectations.</p>
  • 2025-08-20T19:24:08Z
Billing & Collections Specialist
  • Auburn, MA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
  • 2025-08-01T18:39:01Z
Financial Planning and Analysis Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p><strong>Job Title: </strong>Financial Planning & Analysis Manager</p><p><strong>Location:</strong> Hartford, CT | Hybrid </p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013283855</p><p><br></p><p>A leading boutique professional services firm is seeking a <strong>Financial Planning & Analysis Manager</strong> to join its growing finance team. This newly created role reports to the CFO and will drive firm-wide budgeting, forecasting, and pricing initiatives, with a focus on profitability and strategic financial planning.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead client and matter-level pricing strategy to improve profitability</li><li>Manage budgeting, forecasting, and financial planning processes</li><li>Prepare financial models, profitability analyses, and ad-hoc reports for leadership</li><li>Implement reporting tools and enhance financial data analysis capabilities</li><li>Supervise and mentor a Senior Financial Planning Analyst</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Finance, Accounting, or related field</li><li>Prior experience in FP& A and pricing within a professional services environment required</li><li>Proficiency with billing/ERP systems </li><li>Advanced Excel skills; SQL experience a plus</li><li>Strong analytical, communication, and leadership skills</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Targeting $130K–$160K DOE + bonus</li><li>Hybrid schedule: 3 days in-office, 2 remote</li><li>Competitive benefits including medical, dental, vision, 401(k) with contributions, paid time off, insurance, and wellness perks</li></ul><p><strong>Why Apply?</strong></p><p> This is a high-visibility opportunity to shape the financial strategy of a growing, people-focused firm that values collaboration, career growth, and work-life balance.</p><p><br></p><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013283855.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
  • 2025-08-20T13:24:13Z
Property & Casualty Business Systems Analyst
  • Norwich, CT
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p><strong>Job Description</strong></p><p>We are seeking a skilled and dynamic Insurance focused <strong>Business Systems Analyst</strong> with proven experience in <strong>SQL</strong> and an in-depth understanding of the <strong>Property & Casualty </strong>industry to join our team. The successful candidate will play a key role in bridging the gap between business needs and technical solutions by utilizing analytical tools, industry knowledge, and effective communication skills. This is an excellent opportunity for a professional with technical expertise and insurance acumen to contribute meaningfully to innovative projects.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Collaborate with stakeholders to gather, understand, and document business requirements related to insurance processes and operations.</li><li>Analyze complex data sets using SQL to identify trends, opportunities, and bottlenecks in business processes.</li><li>Develop and implement data-driven solutions that enhance operational efficiency and support strategic decision-making in the insurance domain.</li><li>Create workflow diagrams, business process models, and functional specifications to optimize insurance-related products and services.</li><li>Maintain and update documentation such as business requirements, user stories, and technical specifications.</li><li>Partner with IT and software development teams to ensure solutions align with business goals and are scalable.</li><li>Test, validate, and support implementation of SQL-based solutions while troubleshooting and resolving issues as they arise.</li><li>Conduct in-depth analyses of insurance underwriting, claims, billing, and policy administration functions.</li><li>Monitor industry trends and regulatory changes in the insurance sector to ensure compliance and alignment with best practices.</li><li>Provide insights and recommendations on process improvements, automation opportunities, and system enhancements using data analytics.</li></ul><p><br></p>
  • 2025-08-12T18:38:43Z
Staff Accountant
  • Avon, CT
  • onsite
  • Contract / Temporary to Hire
  • 20.59 - 26.00 USD / Hourly
  • <p>Are you a detail-oriented and driven accounting detail oriented seeking your next career opportunity? Robert Half is partnering with a growing client in Avon, Connecticut, to find a contract-to-permanent Staff Accountant who thrives in a fast-paced environment. If you're looking for a role that offers variety, growth potential, and the opportunity to contribute meaningfully to a successful team, we encourage you to apply! </p><p> Responsibilities: As a Staff Accountant, you will play a pivotal role in maintaining accurate financial records and supporting the overall accounting operations. Key responsibilities include: Managing accounts payable and accounts receivable processes. Preparing and posting journal entries and maintaining the general ledger. Assisting with the preparation of monthly, quarterly, and annual financial reports. Reconciling bank and account statements to ensure accuracy and compliance. Collaborating with various departments to ensure timely and accurate reporting. Supporting the month-end and year-end closing processes. Ensuring compliance with company policies and applicable regulations.</p>
  • 2025-08-12T14:54:24Z
Operational Technology Support
  • Lee, MA
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.<br><br>Responsibilities:<br>• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.<br>• Monitor and manage departmental quality management system records, including tracking due and overdue items.<br>• Communicate the status of quality documentation to production management on a regular basis.<br>• Manage alarm systems in manufacturing areas to support operational compliance.<br>• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.<br>• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.<br>• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.<br>• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.<br>• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.<br>• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
  • 2025-08-18T12:53:59Z