We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Spartanburg, South Carolina. In this role, you will be responsible for managing billing, collections, and cash application tasks to ensure accurate and timely financial transactions. This position offers an excellent opportunity to contribute to the financial health of our organization while working in a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions, ensuring accuracy and compliance with company policies.<br>• Oversee the preparation and distribution of invoices to clients in a timely manner.<br>• Handle collection activities, including following up on overdue accounts and resolving payment discrepancies.<br>• Apply incoming payments accurately to customer accounts while maintaining detailed records.<br>• Reconcile accounts to ensure all financial transactions are accounted for and discrepancies are addressed promptly.<br>• Collaborate with internal teams to resolve billing issues and improve overall processes.<br>• Monitor and report on accounts receivable aging, providing regular updates to management.<br>• Assist with month-end closing activities related to accounts receivable.<br>• Maintain accurate and organized documentation for all billing, collection, and cash application activities.
We are looking for a skilled Collections Specialist to join our team in Moore, South Carolina, on a contract basis. In this role, you will oversee account portfolios, analyze payment trends, and collaborate with internal teams to resolve customer payment issues. This position requires excellent communication and organizational skills, with the ability to de-escalate challenging situations and deliver effective solutions. The schedule includes remote work on Mondays and Fridays, with in-office attendance required from Tuesday through Thursday.<br><br>Responsibilities:<br>• Manage a portfolio of accounts to monitor payment activities and prioritize tasks in alignment with company objectives.<br>• Conduct account analyses to identify recurring issues, evaluate trends, and propose actionable solutions.<br>• Develop and execute weekly plans for customer communications, including calls, emails, and follow-up correspondence.<br>• Collaborate with internal teams such as sales and customer service to address payment discrepancies and billing concerns.<br>• Negotiate resolutions for payment disputes, balancing favorable outcomes for both the company and customers.<br>• Perform account reconciliations, including handling credit holds/releases, processing monthly statements, and recommending bad debt write-offs.<br>• Respond promptly to customer inquiries regarding billing errors, payment disputes, and related issues.<br>• Resolve short-payments, chargebacks, and credit memo discrepancies while maintaining accurate account records.<br>• Support colleagues by conducting research, reprinting invoices, gathering data, and assisting with additional collection-related tasks.
