We are looking for an experienced IT Support Analyst to join our team in Liberty, South Carolina. In this role, you will provide critical technical support for both production and office systems at our facility, ensuring seamless operations and addressing IT-related challenges effectively. This position also involves remote support for other locations and occasional after-hours assistance, contributing to the success of our global operations.<br><br>Responsibilities:<br>• Deliver daily technical support for production systems, office devices, and connected peripherals within the facility.<br>• Diagnose and resolve issues related to production IT infrastructure, including network switches, wireless access points, industrial PCs, scanners, and label printers.<br>• Maintain and support Microsoft Teams Rooms and other conferencing tools to facilitate collaboration.<br>• Log, track, and resolve IT incidents and service requests using the organization's ticketing system.<br>• Collaborate with North American IT infrastructure and cybersecurity teams to uphold security and compliance standards.<br>• Conduct system checks, perform preventative maintenance, and troubleshoot basic network issues on-site.<br>• Manage imaging, deployment, and patching of Windows devices in alignment with global IT policies.<br>• Facilitate end-user onboarding and offboarding processes, including account provisioning through Active Directory and Entra ID.<br>• Oversee IT hardware lifecycle management, including inventory, asset tagging, replacements, and disposals.<br>• Provide remote troubleshooting support and after-hours assistance for North American and European sites as needed.
<p>We’re looking for a skilled IT Security professional to assess and strengthen security and technology controls across our business and IT environments. This role is critical in ensuring our organization maintains a strong risk posture while balancing operational efficiency.</p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct reviews and document the effectiveness of security and technology controls.</li><li>Assess control environments through interviews, documentation analysis, and workflow evaluations.</li><li>Recommend and assist in implementing risk mitigation strategies through policies, procedures, and technical safeguards.</li><li>Collaborate with risk management and security leaders to align controls with organizational risk appetite.</li><li>Identify strengths and gaps in controls related to privacy, security, resilience, and compliance.</li><li>Advocate for improvements that enhance security without compromising business operations.</li><li>Support control development and implementation across testing, QA, and production environments.</li><li>Prepare and present reports on control effectiveness to senior leadership.</li><li>Stay informed on regulatory changes, internal policies, and industry best practices.</li></ul><p><br></p>
<p>We are looking for an experienced IT HelpDesk/Systems Administrator to join our team in the Greenville area. This long-term contract position involves providing comprehensive IT support to a 24/7 healthcare facility with approximately 400 employees. The role combines help desk assistance with advanced systems and network administration tasks.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support for hardware, software, and network-related issues.</p><p>• Install, configure, and manage Windows Servers and associated systems to ensure optimal performance.</p><p>• Administer user accounts, permissions, and access controls to maintain secure and efficient operations.</p><p>• Diagnose and resolve network connectivity issues and system performance challenges.</p><p>• Conduct regular system monitoring, backups, and updates to maintain IT infrastructure.</p><p>• Develop and maintain detailed documentation of IT processes and system configurations.</p><p>• Address and resolve issues with access control systems, including key card functionality.</p><p>• Remove outdated servers and ensure smooth transitions to updated systems.</p><p>• Provide on-call support during weekends as needed to address urgent IT matters</p>
We are looking for an experienced Infrastructure Administrator to join our team on a contract basis in Greer, South Carolina. This role involves managing and optimizing IT systems and networks, ensuring seamless operations across data centers and cloud environments. The position requires a strong technical skill set and an ability to address networking and system challenges effectively.<br><br>Responsibilities:<br>• Oversee the transition and setup of two data centers, ensuring optimal connectivity and storage configurations.<br>• Implement and maintain cloud security measures, including multifactor authentication and Azure security profiles.<br>• Administer and troubleshoot Microsoft Office 365 and Azure Active Directory environments.<br>• Monitor and address intermittent network speed issues to maintain consistent system performance.<br>• Manage server virtualization using VMware, ensuring reliable and efficient operations.<br>• Configure and support networking equipment, including the migration from Meraki to Ubiquity.<br>• Analyze and resolve issues related to spam filtering and email security.<br>• Collaborate with cross-functional teams to execute IT projects within established timelines.<br>• Conduct regular system audits to identify vulnerabilities and optimize infrastructure.<br>• Provide technical expertise for data center operations and maintenance.
