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8 results for Technology in Grand Rapids, MI

IT Data Analyst

Grand Rapids, MI
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for a Data Analyst to turn complex technical data into clear insights that support performance, reliability, and user experience improvements. This role partners closely with teams across development, product, and IT to shape reporting needs and deliver meaningful analysis. Based in Grand Rapids, Michigan, the position focuses on building trusted data assets, uncovering patterns in system behavior, and helping guide informed operational decisions. Responsibilities: • Create interactive dashboards, reporting solutions, and visual summaries that translate technical metrics into actionable information for stakeholders. • Examine data sets to detect patterns, outliers, and improvement opportunities that can strengthen platform stability and end-user satisfaction. • Work with developers, product leaders, and IT partners to gather reporting needs and define accurate, useful data inputs. • Analyze infrastructure and application performance data to support monitoring efforts, resource forecasting, and capacity planning activities. • Investigate system-related issues through root cause analysis and present recommendations backed by data findings. • Uphold data quality by validating information, resolving inconsistencies, and maintaining dependable reporting across technology environments. • Contribute to predictive analytics and automation efforts that improve efficiency and enable more proactive decision-making. • Track developments in analytics platforms, programming tools, and emerging technologies to enhance reporting and analytical capabilities.
2026-05-07T13:28:45Z

Network Engineer

Kalamazoo, MI
onsite
Permanent / Full Time
100000.00 - 135000.00 USD / Yearly
We are looking for a Network Engineer to support the design, deployment, and ongoing reliability of enterprise network environments in Kalamazoo, Michigan. This position focuses on building stable, secure connectivity across core infrastructure while improving performance and resolving complex technical issues. The ideal candidate brings strong hands-on experience with network hardware, security platforms, and routing technologies, along with the ability to work effectively with internal IT teams and external partners. Responsibilities: • Architect, install, and sustain network infrastructure to ensure dependable connectivity across business operations. • Monitor network health, analyze performance issues, and implement improvements that strengthen speed, stability, and availability. • Configure and manage routers, switches, firewalls, and VPN solutions to support secure and efficient communications. • Diagnose network outages and technical faults, then drive timely resolution to minimize disruption for users and systems. • Apply firmware updates, hardware changes, and infrastructure enhancements to maintain current and resilient environments. • Maintain clear and accurate network diagrams, configuration records, and operational documentation. • Provide technical assistance to end users and internal teams on network-related incidents and service requests. • Coordinate with vendors and cross-functional IT staff to troubleshoot issues and execute infrastructure upgrades.
2026-05-08T16:28:44Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: • Provide first-line technical support to resolve issues related to hardware, software, and applications. • Manage service desk tickets, ensuring timely resolution and documentation of solutions. • Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications. • Administer Active Directory and Azure Active Directory accounts, including configurations and updates. • Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance. • Collaborate with team members to improve application functionality and system performance. • Conduct basic troubleshooting for network connectivity and SQL Server-related issues. • Assist with the deployment and configuration of new software applications and updates. • Maintain accurate records of technical support activities and provide reports to management. • Offer training and guidance to end users on system usage and best practices.
2026-05-01T18:28:49Z

Systems Engineer

Ada, MI
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a Systems Engineer to support modern endpoint administration, cloud services, and security operations for client environments in Ada, Michigan. This Long-term Contract position offers the opportunity to work across device management, identity platforms, Microsoft cloud technologies, and threat monitoring while partnering with senior engineers on both daily operations and project-based initiatives. The ideal candidate is organized, technically curious, and comfortable handling support, documentation, and controlled infrastructure changes in a fast-paced setting. Responsibilities: • Oversee routine management of Windows and macOS endpoints using remote monitoring and management tools, including patching, health checks, and automation support. • Maintain directory and identity administration tasks such as onboarding and offboarding users, assigning groups and applications, and supporting device profile deployment. • Provide support for mobile and endpoint management processes by assisting with enrollments, reviewing compliance settings, and resolving configuration issues. • Investigate security notifications from endpoint protection and detection platforms, document findings thoroughly, and escalate potential threats to senior engineers for further action. • Contribute to Zero Trust and network security initiatives by helping configure secure access tools, updating policy settings, and assisting with access onboarding activities. • Support firewall and network security change requests in accordance with defined approval and change control procedures. • Monitor threat intelligence and endpoint security dashboards, triage alerts based on established runbooks, and record actions in the ticketing system. • Perform day-to-day administration within Microsoft 365 and Entra ID, including mailbox support, collaboration platform configuration, permissions management, licensing, and account administration. • Assist with Azure infrastructure support, backup monitoring, restore validation, and maintenance of technical documentation such as asset records, diagrams, procedures, business impact analyses, and risk assessments. • Participate in onboarding projects, knowledge handoffs, certification development plans, and ongoing technical learning under the guidance of senior engineering staff.
2026-05-06T14:53:59Z

Systems Engineer

Ada, MI
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a Systems Engineer to support endpoint operations, cloud administration, and security-focused infrastructure initiatives for client environments in Ada, Michigan. This Long-term Contract position is ideal for someone who enjoys hands-on technical work across device management, Microsoft cloud platforms, and operational security tools. The role offers the opportunity to contribute to daily support activities, strengthen documentation, and partner with senior engineers on onboarding, monitoring, and remediation efforts. Responsibilities: • Oversee routine endpoint administration tasks across Windows and macOS devices, including health monitoring, patch deployment, and automation support through remote management platforms. • Provide operational support for directory and identity services by handling account lifecycle changes, group-based access updates, and basic device profile administration. • Assist with mobile and desktop management processes by supporting enrollment activities, reviewing compliance settings, and troubleshooting device configuration issues. • Review security notifications from managed detection tools, document investigative findings, and escalate suspicious activity while helping with containment steps as directed. • Support secure network access initiatives by helping configure Zero Trust tools, update access policies, and assist with client onboarding to cloud-based security services. • Participate in controlled firewall and network security changes on platforms such as FortiGate and Meraki while following established approval procedures. • Monitor threat visibility dashboards and endpoint security alerts, triage issues according to documented guidance, and maintain accurate ticket notes for follow-up. • Perform day-to-day Microsoft 365 and Entra ID administration, including mailbox support, permissions management, license updates, user maintenance, and collaboration platform troubleshooting. • Help maintain backup and disaster recovery operations by checking job status, escalating failures, validating restores, and keeping technical documentation current in system records. • Contribute to client onboarding and continuous improvement efforts by preparing configuration records, updating runbooks, supporting risk and impact assessments, and completing assigned technical learning plans.
2026-05-06T14:53:59Z

Help Desk/Desktop Support Analyst

Ada, MI
onsite
Temporary / Contract
23.00 - 28.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Ada, Michigan. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware and software issues while delivering responsive customer service. The role focuses on maintaining a stable desktop environment, supporting Microsoft Windows systems, and ensuring support requests are handled efficiently from intake through resolution. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users • Diagnose and resolve Microsoft Windows and Windows 10 problems involving system performance, access, and standard business applications • Manage service desk requests by documenting incidents, updating ticket status, and ensuring timely follow-up with users • Support user account administration tasks within Active Directory, including access-related updates and basic account maintenance • Troubleshoot common hardware, software, and connectivity concerns using established support procedures and sound technical judgment • Escalate more complex incidents when necessary while providing clear notes and relevant findings to the next support tier • Assist with workstation setup, software installation, and routine configuration changes to keep users productive • Maintain accurate support records and contribute to consistent service delivery across the desktop support function
2026-05-07T16:28:43Z

Data Engineer

Grand Rapids, MI
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
We are looking for a talented Data Engineer to join our team in Grand Rapids, Michigan. In this role, you will focus on designing, building, and optimizing robust data solutions using Snowflake and other cloud-based technologies. You will work closely with business intelligence and analytics teams to deliver scalable, high-performance data pipelines that support organizational goals. Responsibilities: • Design and implement scalable data models, schemas, and tables within Snowflake, including staging, integration, and presentation layers. • Develop and optimize data pipelines using Snowflake tools such as Snowpipe, Streams, Tasks, and stored procedures. • Ensure data security and access through role-based controls and best practices for data sharing. • Build and maintain ETL pipelines leveraging tools like dbt, Matillion, Fivetran, Informatica, or Azure-native solutions. • Integrate data from diverse sources such as APIs, IoT devices, and NoSQL databases to create unified datasets. • Enhance performance by utilizing clustering, partitioning, caching, and efficient warehouse sizing strategies. • Collaborate with cloud technologies such as AWS, Azure, or Google Cloud to support Snowflake infrastructure and operations. • Implement automated workflows and CI/CD processes for seamless deployment of data solutions. • Maintain high standards for data accuracy, completeness, and reliability while supporting governance and documentation. • Work closely with analytics, reporting, and business teams to troubleshoot issues and deliver scalable solutions.
2026-05-08T16:23:44Z

ERP/CRM Developer

Grand Rapids, MI
onsite
Permanent / Full Time
95000.00 - 115000.00 USD / Yearly
We are looking for an ERP/CRM Developer to join our team in Grand Rapids, Michigan. In this role, you will be responsible for designing, developing, and implementing ERP and CRM systems that will improve our business processes and operations. You will be working in a dynamic and fast-paced environment, where you will have the opportunity to contribute to the growth and success of our organization. Responsibilities: • Design and develop ERP and CRM systems using platforms such as NetSuite, SAP, Salesforce, and PeopleSoft• Collaborate with other team members to understand business requirements and develop solutions to meet these needs• Perform AB Testing to ensure system functionality and efficiency• Create and manage dashboards to monitor system performance and business metrics• Maintain and update the ERP database to ensure accurate information is available for business operations• Work on EO/IR systems for effective data management• Perform configuration management to ensure system stability and reliability• Develop and maintain business requirement documents to provide guidance for system development and implementation• Use Microsoft tools for system design and implementation• Continually update knowledge and skills in the field of ERP/CRM development to ensure the use of best practices and latest technologies.
2026-05-08T16:18:43Z