We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance and keep end-user systems running smoothly for a Long-term Contract position in Grand Rapids, Michigan. This role supports employees by resolving technology issues, improving the user experience, and helping maintain reliable desktop and device operations. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical understanding of common business applications and support processes.<br><br>Responsibilities:<br>• Investigate and resolve user issues involving desktops, laptops, tablets, operating systems, software applications, and related peripheral equipment.<br>• Deliver technical guidance to employees on the effective use of hardware and software, including support for onboarding activities and new user setup.<br>• Maintain accurate service records by documenting incidents, resolutions, access requests, and knowledge resources within ticketing and support logs.<br>• Contribute to IT initiatives by assisting with equipment rollouts, software testing, data recovery efforts, and technology migration activities.<br>• Configure, install, update, back up, and maintain workstation environments to support dependable daily operations.<br>• Apply established policies and procedures to system changes and support tasks while helping uphold regulatory and organizational compliance standards.<br>• Manage and respond to service desk tickets in a timely manner, escalating issues when needed to ensure efficient resolution.<br>• Support user account and access-related tasks, including basic administration within tools such as Active Directory.<br>• Assist with Windows-based desktop support needs, including troubleshooting within Microsoft Windows 10 environments.
We are looking for a Systems Engineer to support technical operations and engineering activities at our facility in Muskegon Heights, Michigan. This position partners with engineering, testing, technical services, and customer-facing teams to coordinate projects, resolve technical issues, and ensure work is completed efficiently and accurately. The role combines hands-on project support, analytical problem-solving, and formal reporting in a fast-paced technical environment.<br><br>Responsibilities:<br>• Collaborate with customers, sales teams, powertrain groups, plant personnel, and internal departments to address matters connected to Technical Center activities.<br>• Coordinate communication across cross-functional teams to ensure technical information is shared clearly and project objectives remain aligned.<br>• Interpret customer needs alongside internal testing and development standards, and create or refine procedures when new methods are needed.<br>• Organize and execute investigations, testing assignments, and technical projects within the Technical Center while supporting engine build activities as required.<br>• Oversee or carry out specialized testing tasks and document outcomes through structured reports, summaries, and data-driven conclusions.<br>• Analyze technical data and present findings to stakeholders to support engineering decisions and project reviews.<br>• Contribute to cost improvement efforts by identifying practical opportunities to enhance efficiency and reduce unnecessary expense.<br>• Maintain databases, records, and general administrative documentation that support engineering and testing operations.<br>• Follow all safety requirements, established procedures, and company standards while promoting a safe working environment for others nearby.
We are looking for a Data Engineer to help maintain and improve a mission-driven technology environment that supports essential nonprofit operations in Battle Creek, Michigan. This position blends application support, database engineering, and systems integration work, making it ideal for someone who enjoys solving technical problems across multiple platforms. The role works closely with internal teams and external partners to keep business systems reliable, data accurate, and reporting processes running smoothly.<br><br>Responsibilities:<br>• Maintain and resolve issues across core business applications, including Dynamics 365 Business Central, Microsoft 365, SharePoint, Power BI, procurement tools, workforce systems, and other connected platforms.<br>• Administer Microsoft SQL Server environments by monitoring system health, tuning performance, managing security access, and overseeing backup, recovery, upgrade, and capacity planning activities.<br>• Build, refine, and troubleshoot SQL queries to support operational needs while identifying and correcting data consistency, accuracy, and reconciliation problems between systems.<br>• Develop and support integrations, APIs, ETL processes, Azure Data Factory workflows, scheduled data exchanges, and SFTP-based transfers to ensure dependable movement of information across platforms.<br>• Investigate reporting and data warehouse issues by resolving failed loads, refresh interruptions, and mismatches between source systems and business intelligence outputs.<br>• Contribute to software rollouts and system enhancements through testing, data conversion support, deployment activities, post-launch issue resolution, and production stabilization efforts.<br>• Partner with software vendors and external service providers to diagnose complex technical challenges and drive incidents through to completion.<br>• Create and maintain clear technical documentation for applications, databases, integrations, and data flows while sharing knowledge with teammates to strengthen team coverage.<br>• Support both strategic engineering work and day-to-day technical tasks within a collaborative IT team, adapting to changing priorities as needed.
We are looking for a Software Developer to join a collaborative team in Norton Shores, Michigan. This onsite role is ideal for someone who enjoys building custom applications, solving technical problems, and growing within a service-focused environment. The position offers the chance to contribute to development efforts using Microsoft technologies while working closely with colleagues to deliver effective software solutions.<br><br>Responsibilities:<br>• Design, build, and maintain software applications using C# and the .NET technology stack.<br>• Develop and enhance web-based features with ASP.NET and JavaScript to support business needs.<br>• Partner with team members to create and refine custom solutions for client-facing and internal applications.<br>• Troubleshoot application issues, identify root causes, and implement reliable fixes.<br>• Participate in code reviews, testing, and ongoing improvement efforts to strengthen software quality.<br>• Support the evolution of existing systems and contribute to new development initiatives as priorities change.<br>• Learn project-specific platforms and tools, including ERP-related environments when applicable.<br>• Work onsite with the development team in Norton Shores, Michigan to help drive timely project delivery.
We are looking for a Desktop Support Analyst to join our Telecom Services team in Grand Rapids, Michigan in a contract capacity with permanent potential. This role focuses on delivering reliable desktop support for end users by resolving hardware and software issues, preparing and deploying systems, and helping maintain a stable computing environment. The ideal candidate is comfortable working in a fast-paced support setting, providing remote assistance, and contributing to team processes that improve service quality and user experience.<br><br>Responsibilities:<br>• Troubleshoot desktop, laptop, and thin-client issues by identifying root causes, repairing faults, and restoring end-user productivity.<br>• Handle support tickets and service requests efficiently, including remote problem resolution and coordination for equipment shipment when hands-on repair is needed.<br>• Install, configure, image, and deploy new computer systems while helping organize rollout activities for hardware refreshes and user onboarding.<br>• Perform software updates, hardware replacements, backup support, and diagnostic testing to keep devices secure, current, and fully operational.<br>• Support IT initiatives by contributing to departmental and cross-functional projects involving end-user technology and workplace systems.<br>• Guide fellow desktop support team members on standard procedures, provide process training, and reinforce consistent service delivery practices.<br>• Create and maintain support documentation and knowledge resources to strengthen team troubleshooting and improve issue resolution times.<br>• Track desktop support activity for compliance with established standards, and help ensure asset records and inventory processes remain accurate.<br>• Assist with hardware and software purchasing planning by offering operational input on support needs, device standards, and deployment readiness.
<p>We are looking for a Staff Accountant to support financial operations and systems-driven accounting processes for a manufacturing organization in Holland, Michigan. This position blends hands-on accounting work with process improvement, helping ensure accurate records, reliable reporting, and smooth coordination across multiple sites. The ideal candidate brings strong general ledger knowledge, confidence working in ERP environments, and the ability to strengthen workflows through thoughtful use of technology and reporting tools.</p><p><br></p><p>Responsibilities:</p><p>• Support monthly and annual close activities by preparing journal entries, reconciling accounts, and assisting with audit-ready financial records.</p><p>• Review payables and receivables activity to identify patterns, resolve aging or credit-related issues, and maintain accurate intercompany and uninvoiced receipt balances.</p><p>• Record and validate financial transactions such as cash postings, employee expense summaries, and payroll or card-related entries within the general ledger.</p><p>• Maintain accurate customer and supplier master data, including payment terms, tax settings, and credit parameters, to protect data quality across accounting systems.</p><p>• Act as a key resource for the accounting team on Epicor and related applications by answering user questions, troubleshooting issues, and improving day-to-day system usage.</p><p>• Develop more efficient accounting workflows by leveraging ERP capabilities, advanced Excel functions, and practical automation opportunities.</p><p>• Build and refine reports, queries, and other system-based outputs that support financial review, management reporting, and operational analysis.</p><p>• Coordinate with internal technology teams and external vendors during software updates, feature testing, access management, and data integrity efforts.</p><p>• Provide backup support for essential accounts payable, accounts receivable, and expense processing tasks to maintain continuity in a multi-site environment.</p><p>• Contribute to audit support activities, documentation requests, staff training on system functionality, and ongoing process improvement initiatives.</p>
We are looking for an accomplished Assurance Manager to join a public accounting team in Grand Rapids, Michigan. This position leads assurance and attest engagements for a varied portfolio of clients, including privately owned companies and nonprofit organizations, while maintaining strong quality standards and trusted client relationships. The role is well suited for a hands-on leader who can guide teams, oversee multiple engagements at once, and contribute to the continued success of a collaborative firm environment.<br><br>Responsibilities:<br>• Lead audit, review, and compilation assignments from initial planning through final delivery, ensuring each engagement progresses efficiently and meets high-quality expectations.<br>• Direct engagement teams by assigning work, reviewing output, and coaching staff members to support both performance and development.<br>• Analyze risk areas and internal control environments to shape effective engagement strategies tailored to each client.<br>• Examine financial statements, workpapers, and related records to confirm accuracy, completeness, and adherence to applicable accounting and auditing standards.<br>• Monitor timelines, budgets, staffing, and workflow so client commitments are met without compromising quality.<br>• Investigate complex technical accounting, assurance, and reporting matters and determine practical, standards-based resolutions.<br>• Advise clients and internal teams on applicable regulatory and compliance considerations, including relevant assurance requirements.<br>• Partner with firm leadership on client service efforts, practice growth initiatives, recruiting, and staff development activities.<br>• Recommend process improvements that strengthen engagement execution and deliver added value to clients.
We are looking for a detail-oriented Client Services Associate to support a high-quality client experience in Portage, Michigan. This position works closely with internal partners to coordinate meeting preparation, manage account-related activities, and help keep client information accurate and current. The ideal candidate brings financial services experience, strong organizational ability, and a careful approach to handling sensitive information.<br><br>Responsibilities:<br>• Partner with advisors and investment professionals to organize materials, recommendations, and supporting documents in advance of client appointments.<br>• Participate in client meetings as needed and carry out next steps promptly to ensure timely follow-through.<br>• Guide new clients through the onboarding process by gathering required details and completing account-opening documentation.<br>• Update and maintain client records within company systems, with a strong focus on precision and data integrity.<br>• Process service requests such as beneficiary revisions, address updates, required minimum distributions, transfers, and movement of funds accurately and on schedule.<br>• Carry out trade-related activities based on direction from the investment team while following established procedures.<br>• Work with custodians, mutual fund companies, and other financial institutions to complete transactions and help resolve account issues.<br>• Enter client information into financial planning tools and support analysis and presentation preparation for client-facing discussions.<br>• Protect confidential client data and perform all work in accordance with regulatory and compliance standards.