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42 results for Help Desk Support Manager in Grand Rapids, MI

Help Desk Analyst II
  • Grand Rapids, MI
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this long-term contract position, you will play a key role in providing technical support and ensuring smooth IT operations for both hardware and software systems. The ideal candidate will have a strong background in IT service management and troubleshooting, with a focus on delivering exceptional support to end-users.<br><br>Responsibilities:<br>• Manage IT incidents, service requests, and change processes to ensure timely resolution and compliance.<br>• Maintain accurate asset management records for hardware and software across the organization.<br>• Provide audit support by assisting with compliance activities and gathering required data.<br>• Deliver specialized IT support for the executive team, particularly related to Apple products.<br>• Perform hardware and software installations, configurations, diagnostics, and repairs at office locations.<br>• Ensure adherence to security protocols and asset management standards for all IT systems.<br>• Utilize corporate systems and workflows to handle incidents, requests, and change management processes effectively.<br>• Participate in on-call rotations to provide after-hours IT support as needed.<br>• Collaborate on IT projects and initiatives, contributing technical expertise and assistance.<br>• Undertake additional tasks as assigned by the IT Service Desk Manager or Team Leader.
  • 2025-10-30T16:53:43Z
Social Media Community Manager
  • Grand Rapids, MI
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • <p>We are looking for a skilled Social Media Community Manager to join our client's team in Grand Rapids, Michigan. In this long-term contract position, you will be instrumental in building meaningful connections with online audiences and ensuring outstanding customer engagement across social platforms. This is an exciting opportunity to contribute to a dynamic company with reputable brands, servicing as the main social media customer support specialist, and make a positive impact through strategic online communication. If you have 1-2+ years of experience in a customer success position, or strong background in social media community engagement, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to online reviews, addressing both positive and negative feedback professionally.</p><p>• Utilize social media management tools like Sprout to tag posts and engage with the community effectively.</p><p>• Moderate and manage Facebook groups, identifying urgent posts and ensuring timely responses.</p><p>• Engage with customers by responding to comments, direct messages, and inquiries across all social channels.</p><p>• Conduct research to address customer questions, providing thoughtful solutions and valuable resources.</p><p>• Foster strong community engagement by maintaining consistent and friendly communication.</p><p>• Develop strategies to enhance the brand's online presence and customer satisfaction.</p><p>• Collaborate with internal teams to align social media efforts with overall marketing goals.</p><p>• Track and analyze social media performance metrics to optimize engagement strategies.</p>
  • 2025-10-13T18:28:44Z
IT Manager
  • Portage, MI
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced IT Manager to oversee software solutions and development across our global operations in Portage, Michigan. This role involves leading a team of offshore developers and collaborating closely with business leaders to deliver strategic and efficient software solutions that drive operational excellence. The ideal candidate will possess strong project management expertise and a deep understanding of business processes, ensuring that technology aligns with organizational goals.<br><br>Responsibilities:<br>• Manage the entire software development lifecycle, including planning, design, implementation, testing, and maintenance.<br>• Collaborate with business leaders to identify operational challenges and propose effective software solutions.<br>• Provide leadership and direction to offshore development teams to ensure productivity and high-quality results.<br>• Translate business requirements into actionable tasks for technical teams, ensuring clarity and alignment.<br>• Conduct cost-benefit analyses to support decisions on custom development or third-party software solutions.<br>• Lead regular executive meetings to report on project progress, budgets, and timelines.<br>• Support business units in selecting, configuring, and deploying third-party software applications.<br>• Apply best practices in project management to ensure successful delivery and user adoption.<br>• Ensure adherence to industry standards in software development processes.<br>• Drive continuous improvement initiatives to optimize processes and enhance system performance.
  • 2025-09-25T17:08:44Z
IT Manager
  • Grand Rapids, MI
  • onsite
  • Permanent
  • 130000.00 - 145000.00 USD / Yearly
  • We are looking for an experienced IT Manager to lead technology operations and initiatives within our organization in Grand Rapids, Michigan. This role requires a hands-on leader who can oversee IT infrastructure, manage vendor relationships, and ensure the security and efficiency of all systems. The ideal candidate will be proactive in identifying technological improvements, fostering team development, and aligning IT strategies with business objectives.<br><br>Responsibilities:<br>• Oversee the daily operations of the IT department, ensuring systems and processes run smoothly.<br>• Collaborate with senior leadership to align IT strategies with organizational goals and priorities.<br>• Identify, evaluate, and implement new technologies to enhance system performance and integration.<br>• Manage vendor relationships and negotiate contracts to maximize value for the organization.<br>• Develop and enforce policies, procedures, and documentation for IT operations and security.<br>• Lead and mentor the IT team, fostering a customer-focused and innovative environment.<br>• Troubleshoot and resolve hardware, software, and system issues, ensuring minimal downtime.<br>• Monitor and respond to service desk tickets to address end-user concerns effectively.<br>• Plan and execute changes to infrastructure configurations while maintaining system integrity.<br>• Design, test, and implement disaster recovery procedures to safeguard mission-critical operations.
  • 2025-10-29T14:29:08Z
Accounting Manager/Supervisor
  • Grand Rapids, MI
  • onsite
  • Permanent
  • 80000.00 - 105000.00 USD / Yearly
  • We are looking for a dedicated Accounting Manager/Supervisor to join our team in Grand Rapids, Michigan. In this role, you will oversee client engagements while contributing to the growth of our nonprofit advisory services practice and supporting business and governmental clients. The ideal candidate will possess strong leadership skills, a passion for delivering exceptional client solutions, and a talent for mentoring team members to achieve their best.<br><br>Responsibilities:<br>• Manage and supervise comprehensive client engagements, ensuring high-quality service delivery.<br>• Conduct financial planning and analysis to support strategic decision-making.<br>• Oversee grant and fund reporting at federal, state, and local levels to ensure compliance.<br>• Lead forecasting and budget planning processes to align with organizational goals.<br>• Ensure compliance with sales and use tax regulations, including audit support.<br>• Manage external financial statement audits to maintain accuracy and transparency.<br>• Contribute to business development and marketing initiatives to expand client relationships.<br>• Provide guidance and coaching to team members, fostering their growth and development.
  • 2025-10-08T13:04:25Z
Staff Accountant
  • Zeeland, MI
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>We're excited to be partnering with our client, a dynamic, small organization, to find a <strong>Staff Accountant</strong> who thrives in fast-paced environments and is ready to make an impact on day-to-day financial operations. If you love diving into numbers, problem-solving, and supporting key financial functions, this opportunity is your chance to contribute to an organization that values precision, innovation, and teamwork!</p><p><br></p><p>As the <strong>Staff Accountant</strong>, you’ll report directly to the Finance Manager and play a central role in the following areas:</p><ul><li>Process invoices, maintain vendor records, resolve discrepancies, and ensure timely payments across multiple accounts—personal, business, and charitable endeavors.</li><li>Reconcile accounts, post payments, and deliver financial data to empower decision-making processes.</li><li>Assist with tax payments, manage credit card activity, work on grant-related systems, and support the Finance Manager on special projects.</li><li>Act as a liaison with select system vendors and help streamline processes using innovative financial tools.</li><li>Manage cash flow forecasting, preparing budgets and financial statement preparation.</li></ul><p><br></p>
  • 2025-09-30T13:48:46Z
Bookkeeper
  • Wyoming, MI
  • remote
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • <p>We are seeking a detail-oriented and organized <strong>Bookkeeper</strong> to join a growing team. The ideal candidate will have strong accounting knowledge, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Maintain accurate financial records, including accounts payable and accounts receivable</li><li>Process invoices, payments, and expense reports</li><li>Reconcile bank and credit card statements</li><li>Assist with month-end and year-end closing activities</li><li>Prepare and maintain general ledger entries</li><li>Generate financial reports and support management with data analysis as needed</li><li>Ensure compliance with company policies and accounting standards</li><li>Communicate with vendors, clients, and internal departments to resolve discrepancies</li></ul><p><br></p>
  • 2025-10-15T12:58:43Z
Human Resources (HR) Manager
  • Kentwood, MI
  • onsite
  • Permanent
  • 90000.00 - 95000.00 USD / Yearly
  • <p>We’re seeking a dynamic and hands-on HR Manager to lead and manage all aspects of human resources for our small but growing automation office. As the sole HR professional, you’ll play a pivotal role in shaping our workplace culture, enhancing employee engagement, and ensuring HR operations run smoothly and compliantly.</p><p>This is a unique opportunity for someone who thrives in a collaborative environment, enjoys wearing multiple hats, and is passionate about building a positive and productive workplace.</p><p><br></p><p>Key Responsibilities</p><ul><li>Culture & Engagement</li><li>Champion initiatives to improve workplace culture, morale, and employee satisfaction.</li><li>Develop and implement programs that promote diversity, inclusion, and belonging.</li><li>Act as a trusted advisor and resource for employees and leadership.</li><li>HR Operations</li><li>Manage all HR functions including recruitment, onboarding, benefits administration, performance management, and offboarding.</li><li>Maintain and update HR policies, procedures, and employee handbook.</li><li>Ensure compliance with federal, state, and local employment laws and regulations.</li><li>Talent Acquisition</li><li>Partner with hiring managers to identify staffing needs and lead the recruitment process.</li><li>Build relationships with local talent sources and community organizations.</li><li>Employee Relations</li><li>Provide guidance on conflict resolution, disciplinary actions, and employee concerns.</li><li>Conduct investigations when necessary and ensure fair and consistent outcomes.</li><li>Training & Development</li><li>Identify training needs and coordinate professional development opportunities.</li><li>Support managers in coaching and developing their teams.</li></ul><p><br></p><p>Qualifications</p><ul><li>Bachelor’s degree in Human Resources, Business Administration, or related field.</li><li>5+ years of progressive HR experience, preferably in a small or mid-sized company.</li><li>Strong knowledge of employment laws and HR best practices.</li><li>Excellent interpersonal, communication, and organizational skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Experience in manufacturing, engineering, or automation industries is a plus.</li></ul><p><br></p><p>What We Offer</p><ul><li>A collaborative and innovative work environment.</li><li>Opportunity to make a meaningful impact on company culture and growth.</li><li>Competitive compensation and benefits package.</li><li>Flexibility and autonomy in your role.</li></ul>
  • 2025-10-15T17:44:32Z
ServiceNow Strategic Portfolio Management Product Owner
  • GRAND RAPIDS, MI
  • onsite
  • Temporary
  • 57.00 - 61.00 USD / Hourly
  • <p>We are seeking a seasoned ServiceNow Strategic Portfolio Management (SPM) Product Owner with at least 5 years of experience enhancing ServiceNow platforms. This role focuses on driving the development and optimization of SPM solutions to align with organizational goals. The ideal candidate will serve as a liaison between stakeholders and technical teams to ensure successful delivery of innovative solutions.</p><p><br></p><p>This position is a hybrid schedule - onsite Monday - Wednesday, remote the remainder of the week. </p><p><br></p>
  • 2025-10-21T20:19:01Z
Audit Manager - Public
  • Grand Rapids Nt, MI
  • onsite
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • We are looking for an experienced Audit Manager to oversee audit engagements and lead a team in delivering high-quality services to a diverse range of clients. This role requires a dynamic individual with strong leadership skills and technical expertise in public accounting and auditing standards. Located in Grand Rapids, Michigan, this in-office position offers an excellent opportunity to grow within a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Manage the full lifecycle of audit engagements, including planning, execution, and reporting.<br>• Conduct comprehensive reviews of financial statements to ensure compliance with applicable regulations and standards.<br>• Mentor and supervise audit staff, providing guidance and fostering skill development.<br>• Lead firm initiatives such as process enhancements and training programs to improve operational efficiency.<br>• Ensure adherence to ethical standards and regulatory requirements throughout all engagements.<br>• Collaborate with partners and clients to address complex audit-related issues and provide actionable recommendations.<br>• Oversee testing of internal controls, including IT General Controls (ITGC), to assess compliance and effectiveness.<br>• Support Sarbanes-Oxley (SOX) compliance efforts by performing detailed evaluations and testing.<br>• Utilize technical expertise to manage multiple projects and deadlines effectively.<br>• Stay updated on industry trends and standards to ensure the firm remains at the forefront of audit practices.
  • 2025-10-06T18:39:04Z
Part Time Customer Service Represenative
  • Allegan, MI
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for an efficient and organized <strong>Part-Time Customer Service Representative</strong> to provide support to our client with the daily workload. This role focuses primarily on order entry and administrative tasks to help ensure smooth day-to-day operations. If you are detail-oriented, skilled in data entry, and enjoy working in an office setting, this could be the opportunity for you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Entry (70%):</strong> Enter purchase orders (POs) from customers into the ERP system, print routers and customer drawings, transfer them to engineering, and match signed packing lists to POs for invoicing.</li><li><strong>Invoicing (10%):</strong> Assist with invoicing tasks by entering invoices into QuickBooks Desktop, ensuring accuracy while handling monthly invoicing totals of $200,000 to $500,000 (typically around $350,000/month).</li><li><strong>Filing (10%):</strong> Perform routine filing tasks to ensure organization and proper documentation in the office.</li><li><strong>Answering Phones (10%):</strong> Provide courteous and professional phone support to customers, directing inquiries to the appropriate department as needed.</li></ul><p><br></p><p><br></p>
  • 2025-10-27T20:34:32Z
Executive Assistant
  • Grand Rapids, MI
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p>We are seeking a highly motivated and organized <strong>Executive Assistant</strong> to provide exceptional administrative support to senior leadership in a <strong>higher education setting</strong>. The ideal candidate will serve as a key liaison, ensuring smooth operations and supporting the strategic goals of the institution. This role requires an individual with excellent communication abilities, strong time management skills, and a proven ability to manage multiple priorities in a fast-paced, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Administrative Support</strong>:</p><ul><li>Provide comprehensive administrative assistance to senior executives, including calendar management, email communication, and documentation management.</li><li>Plan, schedule, and manage complex meetings, events, and appointments, often involving cross-departmental coordination.</li><li>Prepare meeting agendas, take detailed minutes, and follow up on action items to ensure timely completion.</li></ul><p><strong>Project Management & Operational Coordination</strong>:</p><ul><li>Manage special projects and contribute to strategic initiatives, collaborating with faculty, staff, and external stakeholders to ensure timely completion.</li><li>Coordinate travel arrangements, manage expenses, and track budgets to support executives and institutional operations.</li></ul><p><strong>Communication & Liaison</strong>:</p><ul><li>Act as the primary point of contact between the executive and internal/external stakeholders, ensuring effective communication and managing correspondence professionally.</li><li>Serve as a gatekeeper and problem-solver for competing priorities or conflicts, fostering positive relationships between teams across the organization.</li></ul><p><strong>Data & Digital Support</strong>:</p><ul><li>Maintain and organize records in compliance with institutional and legal standards, ensuring confidentiality and accuracy.</li><li>Utilize and maintain university-specific systems, as well as general productivity tools such as Microsoft Office 365, Google Workspace, and other relevant platforms.</li><li>Support workflow automation and data management efforts to streamline executive operations and team efficiency.</li></ul><p><strong>Research & Report Preparation</strong>:</p><ul><li>Conduct research, retrieve information, and prepare reports, presentations, and proposals for meetings or projects as required.</li><li>Monitor trends in higher education, offering insights and suggestions for improvement where applicable.</li></ul><p><br></p>
  • 2025-10-20T20:39:19Z
Financial Reporting Manager
  • Grand Rapids, MI
  • remote
  • Temporary
  • 50.00 - 100.00 USD / Hourly
  • <p>We are looking for a skilled Financial Reporting Manager to join our team in Grand Rapids, Michigan, on a contract basis. This role requires expertise in preparing detailed financial reports, managing reconciliations, and ensuring accurate quarterly reporting. The ideal candidate MUST have experience with Sage Intacct and a strong background in financial systems automation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and deliver comprehensive financial reports, ensuring accuracy and compliance.</p><p>• Manage quarterly reporting processes to support organizational decision-making.</p><p>• Conduct monthly and quarterly bank reconciliations with precision.</p><p>• Utilize Sage Intacct to streamline financial reporting and processes.</p><p>• Collaborate with teams to automate financial workflows and improve efficiency.</p><p>• Analyze financial data to identify trends and discrepancies.</p><p>• Ensure adherence to accounting standards and regulatory requirements.</p><p>• Support audits by providing detailed financial documentation and insights.</p>
  • 2025-10-14T16:14:27Z
Bilingual Administrative Assistant
  • Grand Rapids, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>Robert Half is seeking a proactive and detail-oriented <strong>Bilingual Administrative Assistant</strong> for a contract opportunity with one of our clients in [Industry/Field]. This position plays a critical role in ensuring seamless communication across teams, handling administrative tasks, and contributing to operational excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support, including scheduling, calendar management, and documentation.</li><li>Effectively communicate and interact in both [Language 1] and [Language 2] with internal and external stakeholders.</li><li>Manage correspondence, such as emails, memos, and phone calls, ensuring accuracy and professionalism.</li><li>Maintain and organize records, files, and databases.</li><li>Assist in preparing reports, presentations, and other materials.</li><li>Coordinate meetings, including preparing agendas and managing logistics.</li><li>Support special projects as requested by managers to ensure smooth team workflows.</li></ul><p><br></p>
  • 2025-10-18T16:28:57Z
Business Analyst
  • Portage, MI
  • remote
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for an experienced business analyst to join our remote team based in Portage, Michigan. In this long-term contract role, you will lead the development and support of enterprise-wide business intelligence systems, enabling data-driven decision-making across the organization. This position requires a proactive individual with strong problem-solving skills and the ability to work independently while collaborating with key stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Design and maintain enterprise-wide business intelligence applications and architecture to support organizational goals.</p><p>• Partner with senior management in both IT and business units to identify, prioritize, and fulfill data and information needs.</p><p>• Resolve complex technical challenges and optimize business intelligence tools for enhanced performance.</p><p>• Develop testing methodologies and criteria to ensure the reliability and effectiveness of business intelligence solutions.</p><p>• Provide training and coaching to users, empowering them to utilize business intelligence tools for improved decision-making.</p><p>• Establish and implement standards, policies, and procedures for business intelligence systems and tools.</p><p>• Monitor and improve data quality by developing metrics and frameworks that ensure accuracy and consistency.</p><p>• Conduct research on emerging technologies and create business cases for innovative enterprise-wide solutions.</p><p>• Collaborate effectively across teams to align business intelligence solutions with organizational objectives.</p>
  • 2025-10-24T18:29:27Z
Systems Administrator
  • Grand Rapids, MI
  • onsite
  • Permanent
  • 70000.00 - 95000.00 USD / Yearly
  • We are looking for a knowledgeable and resourceful Systems Administrator to join our team in Grand Rapids, Michigan. In this role, you will be responsible for maintaining and enhancing system infrastructure while ensuring optimal performance and reliability. This position is ideal for someone who is detail-oriented, enjoys problem-solving, and is eager to contribute to a collaborative IT environment.<br><br>Responsibilities:<br>• Manage and maintain Windows and Linux servers, ensuring systems are updated and performing efficiently.<br>• Monitor system performance metrics to guarantee reliability and availability.<br>• Administer Active Directory, Group Policy, and user account permissions.<br>• Execute regular backups and oversee disaster recovery planning and testing.<br>• Support network infrastructure, including firewalls, switches, VPNs, and cabling.<br>• Collaborate with IT teams to diagnose and resolve technical challenges.<br>• Document system configurations, procedures, and troubleshooting guidelines.<br>• Implement security measures to safeguard systems and data.<br>• Evaluate and deploy updates or patches to ensure compliance and security.<br>• Provide technical support and training to end-users as needed.
  • 2025-10-28T14:18:56Z
HR Generalist
  • New Era, MI
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p>We are looking for an experienced HR Generalist to join our team in New Era, Michigan. In this role, you will manage multiple human resources functions, including benefits administration, employee relations, compliance, and performance management. The ideal candidate will bring a strong background in HR practices and a commitment to fostering a positive workplace environment.</p><p><br></p><p>Responsibilities:</p><p>• Administer employee benefits programs, including maintaining accurate enrollment data, reconciling benefit bills, and coordinating with vendors for claims and billing inquiries.</p><p>• Oversee compliance with federal regulations regarding benefit plans and support open enrollment communication for new hires and existing employees.</p><p>• Manage leave administration processes, including short-term and long-term disability claims, workers’ compensation filings, and adherence to leave-related policies.</p><p>• Handle full-cycle recruitment for various roles, including sourcing, screening, interviewing, and extending offers in collaboration with hiring managers.</p><p>• Facilitate onboarding and new employee orientation while ensuring smooth offboarding processes through coordination with payroll and other departments.</p><p>• Support employee relations by coaching managers on performance management and assisting in the development and implementation of workplace policies.</p><p>• Ensure compliance with employment laws and maintain accurate records for mandatory training, certifications, and assessments.</p><p>• Prepare and update employee handbooks, track compliance metrics, and contribute to department goals and objectives.</p><p>• Respond to employment verification requests and unemployment claims while maintaining confidentiality and compliance.</p><p>• Plan and organize company-sponsored activities and events to foster employee engagement.</p>
  • 2025-10-28T19:29:20Z
Accountant
  • Kalamazoo, MI
  • onsite
  • Contract / Temporary to Hire
  • 21.50 - 21.50 USD / Hourly
  • We are looking for a skilled Accountant to join a non-profit organization in Kalamazoo, Michigan. This Contract-to-Permanent position offers an excellent opportunity to contribute to the financial operations of a meaningful cause. The ideal candidate will bring expertise in financial reporting, general ledger management, investment analysis, and payroll support when necessary.<br><br>Responsibilities:<br>• Prepare and manage financial reports to ensure accurate and timely documentation of financial activities.<br>• Oversee general ledger operations, including journal entries and account reconciliations.<br>• Conduct investment financial analysis to guide decision-making and optimize organizational resources.<br>• Provide detailed financial analysis to support budgeting and forecasting processes.<br>• Assist with payroll management as needed, ensuring compliance with organizational policies.<br>• Collaborate with team members to maintain accurate accounting records and resolve discrepancies.<br>• Analyze financial data to identify trends, risks, and opportunities for improvement.<br>• Support audit preparation and compliance with relevant financial regulations.<br>• Ensure all financial processes align with the organization's mission and goals.<br>• Maintain flexibility to adjust to organizational needs and support additional tasks as required.
  • 2025-10-29T17:34:07Z
Operations Manager
  • Kentwood, MI
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • We are looking for an experienced Operations Manager to oversee manufacturing operations in Kentwood, Michigan. This role is ideal for a results-driven leader who excels in dynamic environments and is passionate about enhancing efficiency and quality in automotive manufacturing. Reporting directly to the company president, you will play a pivotal role in shaping and implementing operational strategies.<br><br>Responsibilities:<br>• Manage all aspects of manufacturing operations, including production, logistics, quality assurance, and equipment maintenance.<br>• Develop and execute strategies to optimize efficiency, reduce costs, and elevate product standards.<br>• Lead initiatives to incorporate automation and digital technologies into operational processes.<br>• Promote a culture of continuous improvement through Lean, Six Sigma, and other methodologies.<br>• Collaborate closely with engineering, supply chain, and human resources teams to ensure alignment with organizational objectives.<br>• Monitor and analyze key performance indicators to ensure operational goals are consistently met.<br>• Drive change management processes to support innovation and business growth.<br>• Ensure adherence to safety protocols, environmental regulations, and company policies.
  • 2025-10-22T19:04:31Z
Sales Operations Analyst
  • Portage, MI
  • onsite
  • Temporary
  • 45.00 - 50.00 USD / Hourly
  • <p><strong>Position Overview:</strong></p><p>We are seeking a detail-oriented and analytical <strong>Sales Operations Analyst</strong> to join our team on a 52-week onsite contract in Portage, MI. This role supports the development and reporting of key performance indicators (KPIs) and metrics to evaluate sales effectiveness and goal achievement. The ideal candidate will be a proactive partner to the sales team and cross-functional stakeholders, delivering actionable insights and supporting strategic initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and report KPIs and metrics to assess sales performance and goal attainment.</li><li>Generate insights through analytics and deliver data-driven recommendations using tools such as Power BI, Excel, and PowerPoint.</li><li>Execute periodic territory alignment and sales quota/growth setting processes.</li><li>Collaborate with sales, sales enablement, and other business units to support strategic initiatives.</li><li>Analyze external data sources to inform sales strategies and programs.</li><li>Provide ad hoc analysis and business guidance to internal teams including customer solutions, Model N, and Distributor Tracing.</li><li>Support sales representatives, regional managers, and sales leadership with third-party data and reporting.</li></ul>
  • 2025-10-30T16:05:14Z
Controller
  • Wyoming, MI
  • onsite
  • Temporary
  • 30.00 - 45.00 USD / Hourly
  • <p>We are looking for an experienced Controller to join our team on a contract basis in Wyoming, Michigan. This role is integral to managing the financial operations of our non-profit organization, ensuring compliance with regulations, and providing strategic financial insights. The ideal candidate will bring a strong background in accounting and financial management, along with a commitment to excellence and integrity in their work and be able to work part-time (24 hours per week).</p><p><br></p><p>Responsibilities:</p><p>• Oversee all accounting and financial reporting functions, ensuring the production of accurate and timely financial statements and trend analyses.</p><p>• Provide regular financial updates to the President and Board of Directors, including performance benchmarks, budget comparisons, and strategic insights.</p><p>• Develop and present the annual budget to the Finance Committee and Board, ensuring alignment with organizational goals.</p><p>• Manage cash flow, prepare forecasts, and assist in achieving both short- and long-term financial objectives.</p><p>• Supervise billing, accounts payable, payroll, and program fund management to maintain operational efficiency.</p><p>• Maintain and enforce internal control policies to safeguard assets, ensure regulatory compliance, and support audit preparation.</p><p>• Reconcile bank statements, manage multiple revenue streams, and ensure accuracy across different software platforms.</p><p>• Oversee the management of donations, including recording transactions, maintaining donor databases, and ensuring timely acknowledgments.</p><p>• Run payroll for full- and part-time employees, ensuring accuracy and compliance with reporting requirements.</p><p>• Monitor monthly budget performance and provide actionable recommendations to improve financial outcomes.</p>
  • 2025-10-27T18:44:07Z
Accounting Clerk
  • Grand Rapids, MI
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • We are looking for a detail-oriented Accounting Clerk to support our team in Grand Rapids, Michigan. This long-term contract role offers an excellent opportunity to contribute to key accounting processes while working in a dynamic environment. The ideal candidate will be comfortable with data management, vendor updates, and maintaining accuracy in financial records.<br><br>Responsibilities:<br>• Assist with vendor data collection, updates, and system migration efforts to support the accounting team.<br>• Validate and maintain vendor information in the database to ensure seamless integration and accuracy.<br>• Utilize Microsoft Excel and other software tools to manage large volumes of data efficiently.<br>• Ensure compliance with documentation standards during vendor transitions.<br>• Collaborate with the accounting team to address and resolve discrepancies in vendor records.<br>• Perform routine data entry tasks to maintain accurate and up-to-date financial information.<br>• Support accounts payable processes to ensure timely and accurate payments.<br>• Communicate effectively with team members to provide updates and resolve issues related to accounting tasks.
  • 2025-10-30T17:23:56Z
ERP Product Owner
  • Grand Rapids, MI
  • onsite
  • Permanent
  • 75000.00 - 150000.00 USD / Yearly
  • We are looking for an ERP Product Owner to oversee the implementation and management of D365 Business Central. This role requires a proactive individual who can collaborate across departments to drive business outcomes while ensuring the system aligns with organizational needs. Candidates of varying experience levels are encouraged to apply, with opportunities for growth and leadership.<br><br>Responsibilities:<br>• Lead the implementation and configuration of D365 Business Central, ensuring alignment with business requirements.<br>• Collaborate with cross-functional teams to identify and prioritize system enhancements.<br>• Manage the integration of ERP modules, ensuring seamless functionality and user adoption.<br>• Coordinate with stakeholders to gather and document business needs for system upgrades and improvements.<br>• Provide hands-on support for system maintenance, troubleshooting, and optimization.<br>• Drive change management processes to facilitate smooth transitions during system updates.<br>• Mentor team members and foster a culture of curiosity and continuous learning.<br>• Ensure compliance with organizational policies and industry standards in all ERP-related activities.<br>• Conduct regular training sessions to enhance user understanding and efficiency.<br>• Prepare detailed reports and analyses to track system performance and identify areas for improvement.
  • 2025-10-20T13:30:57Z
Patient Registration
  • Grand Rapids, MI
  • onsite
  • Temporary
  • 16.00 - 17.00 USD / Hourly
  • <p>At Robert Half, we specialize in connecting exceptional talent with leading organizations. Our client, a reputable healthcare organization, is seeking a dedicated and detail-oriented <strong>Patient Registration Specialist</strong> to join their team. This opportunity offers flexibility within a fast-paced healthcare environment, ideal for individuals who prioritize work-life balance and enjoy helping patients with their registration needs.</p><p><strong>Position Summary:</strong></p><p>As a Patient Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a seamless registration process. You will handle patient intake, verify insurance, manage appointment scheduling, and provide outstanding customer service. This flexible schedule position is perfect for professionals seeking work-life balance while offering exceptional support in a healthcare setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients with registration and check-in processes in a professional and compassionate manner.</li><li>Verify patient information, enter data into the system, and maintain accurate records.</li><li>Collect and process co-pays, insurance information, and required documentation.</li><li>Coordinate with other departments to ensure smooth patient flow and effective communication.</li><li>Respond to patient inquiries and address concerns promptly.</li><li>Ensure compliance with patient confidentiality and HIPAA regulations.</li><li>Maintain organized and updated records in databases and filing systems.</li></ul><p><br></p>
  • 2025-10-18T16:28:57Z
Accounting Manager/Supervisor
  • Battle Creek, MI
  • onsite
  • Permanent
  • 110000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced Accounting Manager/Supervisor to oversee key financial operations within our organization in Battle Creek, Michigan. This role is vital to ensuring the accuracy of our financial records, compliance with audit standards, and the development of sound financial processes. The ideal candidate will bring a strong background in accounting, leadership, and continuous improvement practices.<br><br>Responsibilities:<br>• Lead month-end close processes to ensure timely and accurate financial reporting.<br>• Oversee the maintenance and reconciliation of the general ledger to ensure the integrity of financial data.<br>• Manage the preparation and coordination of financial statement audits, ensuring compliance with regulations.<br>• Review and approve journal entries to maintain accuracy and consistency in financial records.<br>• Conduct account reconciliations to identify and resolve discrepancies promptly.<br>• Provide leadership and guidance to the accounting team, fostering growth and skill enhancement.<br>• Implement and promote continuous improvement initiatives, including Kaizen, to optimize financial operations.<br>• Collaborate with cross-functional teams to support financial planning and decision-making processes.<br>• Maintain a strong understanding of automotive industry-specific accounting practices and standards.
  • 2025-10-16T19:43:46Z
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