<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and proactive <strong>Accounts Receivable (AR) Analyst</strong> to join our clients team. </p><p><br></p><p>In this role, you will be responsible for managing vendor program agreements, ensuring accuracy and compliance with negotiated terms. You will collect vendor program allowances using aging reports to manage collections effectively, and prepare quarterly reconciliations, investigating and resolving any discrepancies that arise during the process. A key part of your responsibilities will be identifying and communicating collection cushions and risks while ensuring monthly collection goals and due dates are consistently met. You will complete the vendor post-audit function and create weekly invoices for marketing activities, processing invoices and credit memos, and managing the collection of open balances.</p><p>This role requires strong collaboration with both vendors and internal merchants. You’ll partner with vendors to understand proof-of-performance requirements and work closely with merchants to gather information on upcoming marketing activities, ensuring a structured process for communicating vendor program details. Regular meetings with merchants will be essential to review vendor balances, assess risk, and ensure receipt of roadmaps for significant outstanding balances, particularly those exceeding 90 days. Additionally, the AR Analyst will perform month-end close duties including journal entry preparation and account reconciliations. If you are highly organized, analytical, and thrive in a collaborative environment, we encourage you to apply.</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p>
<p>We are seeking an Accounts Receivable Clerk to join our team in Westborough, Massachusetts. The role involves managing intercompany billings, processing manual invoices, and maintaining accurate customer credit records. This role is vital to our operations and requires someone with strong skills in Account Reconciliation, Accounts Receivable (AR), Billing, Cash Applications, and Microsoft Excel.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle a high volume of intercompany billings through an automated system</p><p>• Maintain and update billing files for various divisions</p><p>• Generate new charge out files for new billings and distribute backup for invoices to sites via email</p><p>• Process manual invoices and credit memos in a timely and accurate manner</p><p>• Post cash receipts on a daily basis, including wires, ACH, and checks</p><p>• Prepare deposits and scan all cash receipts for record-keeping</p><p>• Enter intercompany paper transfers and follow up with sites on any questions about paper transfers</p><p>• Regularly update intercompany balances and distribution lists</p><p>• Review and prepare consolidated Sales and Bookings reports for all sites on a weekly basis</p><p>• Assist with other projects as they arise, particularly those related to Quarter and Year End reporting and month-end reporting.</p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis. </p>
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. </p><p><br></p><p>The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. </p>
<p>We are looking for an experienced Senior Finance professional to lead a comprehensive implementation program. This long-term contract position can be fully remote and offers an exciting opportunity to drive strategic financial transformation across multiple workstreams. The ideal candidate will play a pivotal role in program governance, risk management, and ensuring alignment with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, execution, and delivery of the Finance implementation program across multiple workstreams.</p><p>• Collaborate with finance, IT, and system integration teams to establish program governance, ensuring alignment on objectives, timelines, and deliverables.</p><p>• Identify, assess, and mitigate program risks and issues, driving leadership discussions to achieve successful outcomes.</p><p>• Coordinate efforts for organizational change management, testing, data conversion, and security to support enabling workstreams.</p><p>• Regularly update the executive team and steering committee on program progress and key milestones.</p><p>• Ensure resources are effectively assigned and program plans are aligned to meet strategic goals.</p><p>• Drive financial reporting enhancements and support annual budgeting processes to align with organizational objectives.</p>
<p>We are looking for an experienced Payroll Administrator to manage all aspects of payroll processing for our team in the greater Worcester, Massachusetts area . This role involves ensuring accuracy, compliance, and timeliness in payroll operations, with a focus on prevailing wage laws and construction payroll requirements. The ideal candidate will bring a strong background in payroll systems and a deep understanding of the unique demands of the construction industry.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll for 55 employees, ensuring wages, overtime, deductions, and benefits are calculated accurately and processed on time.</p><p>• Ensure compliance with federal and state labor regulations, including prevailing wage laws and the Davis-Bacon Act.</p><p>• Prepare and submit certified payroll reports for public works projects in accordance with government requirements.</p><p>• Collaborate with project administrators and HR to verify employee classifications, hours worked, and job costing details.</p><p>• Maintain and update payroll systems and records, ensuring data integrity and strict confidentiality.</p><p>• Reconcile payroll accounts, investigate discrepancies, and resolve issues promptly.</p><p>• Monitor updates to payroll laws, tax regulations, and prevailing wage rates, implementing necessary changes as required.</p><p>• Handle garnishments, tax levies, and other mandatory deductions in compliance with legal standards.</p><p>• Generate detailed payroll reports for management, including labor cost analysis and budget tracking.</p><p>• Act as a point of contact for external auditors, regulatory agencies, and payroll vendors to ensure smooth operations and compliance.</p><p><br></p><p>For immediate consideration, please call me directly!! Eric Lebow 508-205-2127</p><p><br></p>
<p>**Payroll Administrator** Our client is seeking a detail-oriented and proactive Payroll Administrator to join their Benefits and Payroll team, supporting the diverse operations and global workforce of a mission-driven organization. In this role, you will manage U.S. and international payroll processes, ensure compliance with tax regulations, and deliver exceptional customer service to employees while maintaining complete confidentiality. You’ll also play a key part in training employees and managers on payroll systems, supporting benefits enrollment, and assisting with audits and special projects. ((Boston, Hybrid, up to $95K))</p><p><br></p><p>** Comprehensive expertise in multistate payroll processing, including regulatory knowledge and compliance adherence.</p><p>** Experience with global payroll operations is highly desirable.</p><p>** Advanced technical proficiency in UKG</p><p>** Exceptional attention to detail and accuracy in all aspects of payroll management.</p><p>** Strong data-oriented mindset, capable of reconciling large datasets and generating detailed reports.</p><p>** Technologically savvy with solid problem-solving skills to troubleshoot and resolve system errors effectively.</p>
We are looking for an Office Services Associate to join our team on a Contract basis in Boston, Massachusetts. This role involves handling various office services tasks, including mail sorting, package delivery, and pantry restocking, while maintaining a high level of professionalism and organization. The ideal candidate will be self-sufficient, detail-oriented, and capable of working independently in a corporate environment.<br><br>Responsibilities:<br>• Sort and distribute incoming mail and packages efficiently.<br>• Restock and maintain office pantry supplies to ensure availability.<br>• Assist with room setups and furniture arrangements, including moving tables and chairs.<br>• Log packages accurately using tracking systems, such as Pitney Bowes machines.<br>• Handle sensitive and confidential documents securely.<br>• Communicate effectively with managers, clients, and drivers to address job-related issues or deadlines.<br>• Perform general office cleaning and maintenance tasks as needed.<br>• Take initiative to ask questions and clarify tasks to ensure accuracy in completing assignments.<br>• Provide support for additional projects as assigned by the manager.<br>• Manage tasks independently while adhering to company policies and standards.
<p>Our client, a well-respected leader in the construction industry, is seeking a detail-oriented and motivated Billing Administrator to join their growing team. This role is essential in supporting accurate project billing and ensuring financial processes run smoothly.</p><p>As a Billing Administrator, you will review contract change order documents to confirm proper setup and billing requirements, prepare and submit monthly requisition-style invoices, payment applications, and retention billings with all required supporting documentation, and ensure the accuracy of invoices prior to posting. You’ll collaborate closely with branch teammates to resolve billing discrepancies, support Sarbanes-Oxley compliance tasks, and provide ad hoc reporting as needed. Additionally, you will serve as backup support for other Billing Administrators to ensure seamless operations across the team.</p><p>This position offers competitive pay, excellent benefits, and bonus potential, along with the opportunity to grow your career in a supportive and team-oriented environment. If you’re organized, detail-focused, and eager to contribute to a successful construction business, this is an exciting opportunity to join a company that values its employees and their development.</p><p><br></p><p>For immediate consideration, Please call Dan Duggan at (508) 205-2126.</p>
<p>Our client is seeking an experienced <strong>Payroll Coordinator</strong> to join their team and play a key role in ensuring accurate and timely payroll processing. This position is responsible for managing high-volume payroll, processing upwards of 1,000 employees weekly, and handling both hourly and salaried payroll. The Payroll Coordinator will process timesheets through an automated time collection system (with more manual involvement than ADP), prepare tax files for submission to a third-party filing service, and assist with year-end reporting, including W-2 processing. Additional responsibilities include maintaining employee records related to payroll and employer contributions, resolving discrepancies, and supporting statutory tax reporting.</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p><p><br></p><p>The ideal candidate will bring <strong>3+ years of payroll experience</strong>, with a strong background in high-volume payroll processes. Experience with payroll tax and union payroll is highly desirable, and familiarity with Deltek Costpoint is a significant plus. We are seeking someone who is adaptable, detail-oriented, and comfortable working with multiple payroll systems rather than relying on just one.</p><p>If you’re a payroll professional with a proven track record of accuracy and efficiency in fast-paced environments, this is an excellent opportunity to contribute your expertise to a dynamic organization.</p>
We are looking for an experienced Payroll Systems Consultant to join our team on a contract basis in Watertown, Massachusetts. This role is ideal for professionals with expertise in payroll system implementation and union payroll processes. You will play a key part in optimizing payroll operations and ensuring seamless system integrations.<br><br>Responsibilities:<br>• Lead the implementation of payroll systems, focusing on transitioning to Viewpoint Spectrum.<br>• Configure union payroll settings, including wage codes and pay rates, to align with organizational requirements.<br>• Conduct thorough data cleanup and migration from legacy systems to ensure accuracy and consistency.<br>• Collaborate with stakeholders to streamline manual payroll processes and improve efficiency.<br>• Perform test payroll runs in the new system to validate data and functionality.<br>• Provide consulting expertise to address challenges related to union contracts and payroll compliance.<br>• Work closely with project teams to manage database migrations and system conversions.<br>• Ensure successful deployment of payroll systems by cross-referencing historical data with new system outputs.<br>• Offer guidance and training to staff on new payroll functionalities and best practices.
