<p>We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption.</p><p><br></p><p>Responsibilities:</p><p>• Provide in-person technical support for staff, trainers, and remote users by diagnosing and resolving everyday IT issues.</p><p>• Set up, test, and maintain audiovisual equipment, including projectors and related presentation connections, to support training activities.</p><p>• Respond to service requests and assigned tickets in a timely manner, documenting issues and solutions clearly.</p><p>• Troubleshoot network and connectivity problems affecting onsite and remote users, escalating more complex incidents when needed.</p><p>• Assist with user account support tasks such as password resets, access issues, and basic Active Directory updates.</p><p>• Investigate and resolve hardware malfunctions involving workstations, peripherals, and other end-user devices.</p><p>• Prepare training rooms and technology spaces to ensure equipment is functioning properly before scheduled sessions.</p><p>• Coordinate with broader IT teams when additional technical expertise is required to restore service quickly.</p>
We are looking for a Systems Engineer to join a manufacturing organization in Carrollton, Texas on a contract basis with the potential for a permanent role. In this role, you will support software integration efforts by deploying and configuring security-focused solutions while contributing across planning, build, validation, and release activities. This position is ideal for someone who enjoys working through technical challenges, collaborating with cross-functional teams, and maintaining a high standard of documentation and process discipline.<br><br>Responsibilities:<br>• Support software integration projects from initial requirements review through design, configuration, testing, troubleshooting, documentation, and release.<br>• Deploy, install, and configure security and software solutions within Microsoft-based environments to meet defined technical and business needs.<br>• Translate approved requirements and change documentation into effective system implementations that align with project design expectations.<br>• Participate in system integration activities such as database setup, software configuration, and environment preparation for project delivery.<br>• Assist with functional and integration testing by identifying defects, investigating root causes, and helping drive issue resolution.<br>• Prepare accurate technical records, test evidence, and project deliverables to support compliance and milestone reviews.<br>• Collaborate with engineers, internal stakeholders, vendors, and customers to communicate progress, surface risks early, and maintain project momentum.<br>• Contribute during onsite installation and commissioning efforts as needed to support successful deployment and handoff.<br>• Follow established engineering methods, configuration controls, and organizational procedures to ensure quality and consistency across assigned work.
<p>This individual will own the enterprise application portfolio and serve as a key technology leader, partnering with business stakeholders, IT leadership, and vendors to ensure systems remain secure, scalable, reliable, and aligned with long-term business goals.</p><p><br></p><p>What You'll Be Doing</p><p>Lead the enterprise application portfolio strategy and roadmap</p><p>Oversee business-critical platforms including CRM, HR, financial systems, document management, collaboration, and knowledge management solutions</p><p>Drive application implementations, upgrades, migrations, integrations, and modernization initiatives</p><p>Partner with business leaders to improve system utilization, business processes, and user experience</p><p>Manage application lifecycle governance, change management, licensing, and performance monitoring</p><p>Ensure application availability, reliability, security, and capacity planning</p><p>Oversee APIs, integrations, and enterprise data flows</p><p>Manage vendors, contracts, consultants, and service-level agreements</p><p>Lead enterprise application projects from planning through successful delivery</p><p>Support cloud adoption and digital transformation initiatives</p><p>Contribute to disaster recovery, cybersecurity, and business continuity efforts</p>
We are looking for an experienced Help Desk/Desktop Support Analyst to deliver hands-on technical support for a dynamic organization in Dallas, Texas. This position is best suited for someone who works confidently with minimal oversight, provides dependable end-user assistance, and can manage a broad range of desktop and identity-related issues across Windows and Microsoft 365 environments. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical approach to resolving technical problems from initial report through final resolution.<br><br>Responsibilities:<br>• Deliver day-to-day support for desktops, laptops, and end users across multiple departments, ensuring timely resolution of technical issues.<br>• Administer user access by creating, updating, and removing accounts in Active Directory and Microsoft Entra ID, including password assistance and security group changes.<br>• Provide support for Microsoft 365 tools and multi-factor authentication, helping users with sign-in problems, enrollment steps, and general application use.<br>• Prepare and deploy Windows-based devices by imaging, configuring, and setting up workstations in a Dell hardware environment.<br>• Diagnose and resolve problems involving hardware, software, printers, wireless connectivity, network access, and other common workplace technologies.<br>• Install, configure, and maintain business applications used throughout the organization, ensuring reliable functionality for end users.<br>• Investigate recurring support issues to identify underlying causes and implement lasting solutions rather than short-term workarounds.<br>• Maintain accurate service records by documenting troubleshooting activities, updating ticket details, and following incidents through completion.<br>• Support conference room technology, audio/visual equipment, and peripheral devices to keep meetings and shared spaces fully operational.<br>• Contribute to the improvement of IT support practices by refining documentation, recommending process enhancements, and strengthening operational procedures.
<p>We are looking for an experienced Desktop Support Analyst to provide hands-on technical assistance in Dallas, Texas within a dynamic, detail-oriented office environment. This position plays a key role in keeping daily technology operations running smoothly by supporting end users across Microsoft platforms, business applications, and workplace devices. The ideal candidate brings strong troubleshooting ability, a service-focused mindset, and the confidence to work effectively with employees at all levels of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide second-level desktop and end-user support for a Microsoft-based environment, resolving issues involving Windows systems, Microsoft 365, and standard office technology.</p><p>• Investigate and resolve problems related to hardware, software, and network connectivity to minimize disruptions and restore productivity quickly.</p><p>• Assist remote employees with secure access and connection challenges, ensuring reliable support for off-site work.</p><p>• Support essential business applications, including platforms used for time tracking, accounting, and other daily operational needs.</p><p>• Coordinate printer and copier support by arranging vendor service, monitoring functionality, and managing supply needs.</p><p>• Track hardware and software assets accurately, helping manage inventory records, device deployment, and replacement planning throughout the equipment lifecycle.</p><p>• Respond to service desk requests in a timely manner, document resolutions clearly, and maintain a high standard of customer support.</p><p>• Work collaboratively with internal teams and business stakeholders to address technical concerns and improve the end-user support experience.</p>