We are looking for a Product Manager to lead the strategy, measurement, and continuous improvement of AI-powered products in Irvine, California. This role will guide initiatives from early discovery through launch, using data, experimentation, and close cross-functional partnership to improve customer and internal user experiences. The ideal candidate brings strong technical product judgment, hands-on experience with AI systems, and the ability to translate business and operational needs into scalable product solutions.<br><br>Responsibilities:<br>• Establish performance measures for AI solutions and deliver regular reporting on business and operational outcomes such as resolution effectiveness, completion rates, conversion trends, abandonment patterns, and revenue impact<br>• Lead recurring reviews of live AI products, investigate performance declines across prompts, models, data inputs, and connected systems, and coordinate corrective actions through completion<br>• Create quality review programs for conversations and interactions, synthesize observations from sampling and audits, and convert findings into improvements for prompts and user flows<br>• Drive new AI initiatives from initial idea to production deployment by defining the product approach, setting measurable goals, coordinating build efforts, and overseeing successful releases<br>• Manage proof-of-concept programs with clear test objectives, structured evaluation methods, decision criteria, and recommendations for expansion or discontinuation<br>• Oversee third-party AI vendor assessments by gathering requirements, comparing options, validating references, supporting contract evaluation, and guiding onboarding within governance standards<br>• Develop, refine, and maintain prompts for voice, chat, and assistive AI experiences across customer-facing and employee-facing journeys<br>• Design evaluation methods for prompt and model output using real interaction data, apply scoring frameworks, and iterate systematically to improve quality and consistency<br>• Partner with data and engineering teams to define tracking, reporting structures, and integrations needed to measure product performance, investigate issues, and support decision-making<br>• Act as the primary owner for assigned AI products by aligning stakeholders across business, compliance, legal, operations, and engineering while ensuring adherence to governance and regulatory expectations
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for an IT Program Manager with a background in mergers & acquisitions. If this sounds like your background, then this Program Manager role is for you. For this opportunity, you will work remotely in the San Diego, CA area.</p><p><br></p><p><strong>Position</strong>: IT Program Manager</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: IT Program Management, Mergers & Acquisitions</p><p><strong>Onsite/Remote</strong>: <em>Remote</em></p><p><strong>Company:</strong> Wireless Services</p><p><br></p><p><strong>Notes/Core Focus:</strong></p><ul><li>Overarching governance, risk mitigation, and cross-functional synchronization between IT, Finance, HR, and Engineering.</li></ul>