We are looking for a Collections Specialist to join a growing organization in Orange, California on a contract basis with the potential for a permanent position. This position supports the accounts receivable function by helping maintain healthy cash flow, addressing overdue balances, and partnering with internal teams to resolve billing concerns. The ideal candidate brings strong follow-through, sound judgment, and the ability to communicate effectively with clients while managing multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Review outstanding customer balances, prioritize follow-up activity, and communicate with clients to secure timely payment.<br>• Investigate billing variances, partial payments, and disputed charges by coordinating with internal partners such as billing and customer-facing teams.<br>• Keep thorough documentation of account status, collection outreach, promised payment dates, and issue resolution progress.<br>• Analyze aging information and provide regular updates on delinquent accounts, collection trends, and recovery expectations to leadership.<br>• Take action on open receivables to help shorten payment cycles and improve overall accounts receivable performance.<br>• Assist with applying incoming payments and reconciling account activity when support is needed across the receivables process.<br>• Contribute to month-end activities by sharing account updates and expected collections tied to overdue balances.<br>• Handle customer interactions with professionalism and a service-minded approach while working toward payment resolution.
<p><strong>Ready to take ownership of a portfolio instead of chasing one invoice at a time?</strong></p><p>A growing construction services company in <b>Valley Center </b>is looking for an experienced <strong>Collections Specialist</strong> to take ownership of outstanding commercial accounts. This is a more hands-on position for someone who understands that successful collections are about more than making phone calls — it's about understanding the account, identifying what's holding up payment, and finding a path toward resolution.</p><p>You'll partner with Accounting, Project Management, Sales, and customers to resolve everything from disputed invoices to missing documentation and delayed payments.</p><p><strong>You'll take the lead on</strong></p><p><strong>📊 Account Management</strong></p><p> Review aging reports and prioritize accounts based on balance, age, and payment history.</p><p><strong>📞 Customer Outreach</strong></p><p> Communicate with customers by phone and email regarding overdue balances.</p><p><strong>🧩 Problem Solving</strong></p><p> Investigate disputes, deductions, credits, unapplied payments, and billing questions.</p><p><strong>🤝 Internal Partnerships</strong></p><p> Work with Project Managers and Accounting to gather documentation and resolve customer issues.</p><p><strong>💰 Cash Flow</strong></p><p> Follow up on commitments and help reduce outstanding receivables.</p><p><br></p>