2 results for Help Desk Support Manager in Fallbrook, CA

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
About the Organization:Our client is a mission-driven nonprofit dedicated and they are seeking a compassionate and detail-oriented Customer Support Specialist to join their team and help provide exceptional support to their clients, partners, and community members.Role Overview:The Customer Support Specialist will serve as the first point of contact for individuals seeking assistance, information, or resources. This role requires excellent communication skills, empathy, and a commitment to helping others. The ideal candidate will thrive in a fast-paced environment while maintaining professionalism and a client-focused approach.Key Responsibilities:<ul><li>Respond promptly to inquiries via phone, email, and other communication channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Maintain detailed records of interactions and client requests in internal systems.</li><li>Collaborate with internal teams to resolve issues efficiently and ensure a positive client experience.</li><li>Assist with data entry and reporting to support organizational tracking and performance metrics.</li><li>Identify opportunities to improve customer service processes and suggest enhancements.</li></ul>
2026-04-03T00:00:00Z

San Diego, CA
onsite
Temporary
22 - 24 USD / Hourly
Position Overview: Robert Half is seeking a professional and highly organized Front Desk Coordinator on behalf of our client, a fast-paced and growing construction company. This individual will serve as the first point of contact for visitors, vendors, and clients while providing critical administrative support to ensure smooth day-to-day office operations.Key Responsibilities:<ul><li>Greet and assist visitors, clients, and vendors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls, emails, and general inquiries</li><li>Manage front desk operations, including maintaining a clean and organized reception area</li><li>Coordinate mail distribution, deliveries, and outgoing shipments</li><li>Support scheduling for meetings, conference rooms, and team calendars</li><li>Assist with administrative tasks such as data entry, filing, document preparation, and reporting</li><li>Order and maintain office and job site supplies</li><li>Liaise with internal teams, including project managers and field staff, to support daily operations</li><li>Assist with onboarding paperwork and general HR-related administrative tasks as needed</li><li>Handle ad hoc projects and provide general office support to leadership</li></ul>
2026-04-03T00:00:00Z